Gloucestershire Health and Care- NHS Trust logo
with you, for you
IT > Digital Adoption

Freedom of Information request Digital Adoption

Response published: 17 September 2026

FOI Request

Good afternoon, I am currently researching digital adoption and software interoperability within the NHS. Please could you provide the following information regarding any digital systems your organisation uses for the following: 1.) Electronic Patient Record a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 2.) Electronic Prescribing a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 3.) Requesting a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 4.) Patient Observations a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 5.) Asset Tracking a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 6.) Patient Tracking/Patient Flow a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 7.) Handovers a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 8.) Electronic Notes a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 9.) Any other IoT solutions used by the organisation a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length 10.) Any other systems mentioned for questions 1-9 part c.) that aren’t asked about in questions 1-9 a.) System name b.) Supplier c.) Other systems it integrates with d.) Contract length If a certain question isn’t relevant to your organisation, please just respond N/A. Thank you very much for your time! Yours sincerely,

FOI Response

Freedom of Information Request – Ref: FOI 250-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Please could you provide the following information regarding any digital systems your organisation uses for the following:

1.) Electronic Patient Record
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

2.) Electronic Prescribing
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

3.) Requesting
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

4.) Patient Observations
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

5.) Asset Tracking
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

6.) Patient Tracking/Patient Flow
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

7.) Handovers
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

8.) Electronic Notes
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

9.) Any other IoT solutions used by the organisation
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

10.) Any other systems mentioned for questions 1-9 part c.) that aren’t asked about in questions 1-9
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length

If a certain question isn’t relevant to your organisation, please just respond N/A.

Our response:

a b c d
System Name Supplier Other Systems it Integrates with Contract Length
1.) Electronic Patient Record Lilie Idox 30/11/2026
IAPTus Mayden Click through to Rio read only page 31/10/2027
Systems for Dentists Systems for Dentists 31/03/2028
RiO Access Group Click through to IAPTUS read only page, ICE, JUYI, NCRS 18/03/2029
SystmOne TPP Click through to ICE, JUYI, NCRS 31/12/2031
2.) Electronic Prescribing Lilie Idox 30/11/2026
  RiO Access Group Click through to IAPTUS read only page, ICE, JUYI, NCRS 18/03/2028
  SystmOne TTP Click through to ICE, JUYI, NCRS 31/12/2031
3.) Requesting Not applicable
4.) Patient Observations Not applicable
5.) Asset Tracking Clarification Requested
6.) Patient Tracking/Patient Flow Not applicable
7.) Handovers Not applicable
8.) Electronic Notes Not applicable
9.) Any other IoT solutions used by the organisation Not applicable
10.) Any other systems mentioned for questions 1-9 part c.) that aren’t asked about in questions 1-9 Not applicable

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.