Freedom of Information Request – Ref: FOI 250-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
Please could you provide the following information regarding any digital systems your organisation uses for the following:
1.) Electronic Patient Record
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
2.) Electronic Prescribing
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
3.) Requesting
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
4.) Patient Observations
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
5.) Asset Tracking
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
6.) Patient Tracking/Patient Flow
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
7.) Handovers
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
8.) Electronic Notes
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
9.) Any other IoT solutions used by the organisation
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
10.) Any other systems mentioned for questions 1-9 part c.) that aren’t asked about in questions 1-9
a.) System name
b.) Supplier
c.) Other systems it integrates with
d.) Contract length
If a certain question isn’t relevant to your organisation, please just respond N/A.
Our response:
| a | b | c | d | |
| System Name | Supplier | Other Systems it Integrates with | Contract Length | |
| 1.) Electronic Patient Record | Lilie | Idox | 30/11/2026 | |
| IAPTus | Mayden | Click through to Rio read only page | 31/10/2027 | |
| Systems for Dentists | Systems for Dentists | 31/03/2028 | ||
| RiO | Access Group | Click through to IAPTUS read only page, ICE, JUYI, NCRS | 18/03/2029 | |
| SystmOne | TPP | Click through to ICE, JUYI, NCRS | 31/12/2031 | |
| 2.) Electronic Prescribing | Lilie | Idox | 30/11/2026 | |
| RiO | Access Group | Click through to IAPTUS read only page, ICE, JUYI, NCRS | 18/03/2028 | |
| SystmOne | TTP | Click through to ICE, JUYI, NCRS | 31/12/2031 | |
| 3.) Requesting | Not applicable | |||
| 4.) Patient Observations | Not applicable | |||
| 5.) Asset Tracking | Clarification Requested | |||
| 6.) Patient Tracking/Patient Flow | Not applicable | |||
| 7.) Handovers | Not applicable | |||
| 8.) Electronic Notes | Not applicable | |||
| 9.) Any other IoT solutions used by the organisation | Not applicable | |||
| 10.) Any other systems mentioned for questions 1-9 part c.) that aren’t asked about in questions 1-9 | Not applicable |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

