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Responses > Collaborative Bank (Admin and Clerical) Provider

Freedom of Information request Collaborative Bank (Admin and Clerical) Provider

Response published: 9 December 2025
ESR/Workforce | HR

FOI Request

Dear FOI Officer, Under the Freedom of Information Act 2000, I am writing to request the following information: Provider 1 1. What is the name of your Admin and Clerical Collaborative Bank software provider? (None if software not used) 2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used) 3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used) Provider 2 (If applicable) 4. What is the name of your second Admin and Clerical Collaborative Bank software provider? (If you have more than one provider) 5. When did the contract for this second provider start? (dd/mm/yyyy) 6. When does the contract for this second provider expire? (dd/mm/yyyy) Provider 3 (If applicable) 7. What is the name of your third Admin and Clerical Collaborative Bank software provider? (If you have more than one provider) 8. When did the contract for this third provider start? (dd/mm/yyyy) 9. When does the contract for this third provider expire? (dd/mm/yyyy) Additional 10. What was the Trust's total spend on Admin and Clerical Collaborative Bank fees in 2024 (excluding implementation)? 11. What was the Trust's total spend on Admin and Clerical Collaborative Bank fees in 2025 (excluding implementation)? Kind regards,

FOI Response

Freedom of Information Request – Ref: FOI 510-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. What is the name of your Admin and Clerical Collaborative Bank software provider? (None if software not used)

Our response:

None

You asked:

2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)

Our response:

None

You asked:

3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Our response:

None

You asked:

4. What was the Trust’s total spend on Admin and Clerical Collaborative Bank fees in 2024 (excluding implementation)?

Our response:

Zero – not applicable

You asked:

5. What was the Trust’s total spend on Admin and Clerical Collaborative Bank fees in 2025 (excluding implementation)?

Our response:

Zero – not applicable

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.