Freedom of Information request Clinical Systems Information

Freedom of Information Request – Ref: FOI 344-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Please provide information regarding the following 9 system contracts and their accompanying consulting support contracts:

1. Adult (working age) services

2. Child and Adolescent Mental Health Services (CAMHS)

3. Child Health System

4. Clinical noting

4. Eating disorders

6. EPR

7. Inpatient e-prescribing

8. Older Adults

9. Patients Note Tracking

Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your Trust does not use the system or have the department:

a) System type –

b) Supplier name –

c) System name –

d) Date installed –

e) Contract expiration –

f) Is this contract annually renewed? – Yes/No

g) Do you currently have plans to replace this system? – Yes/No

h) Procurement framework –

i) Other systems it integrates with? –

j) Total value of contract (£) –

k) Notes (e.g. we are currently out to tender) –

You asked:

1. Adult (working age) services

Our response:

a)System type:

EPR

b)Supplier name:

Mayden, Access UK, TPP, Idox, Software of Excellence

c)System name:

IAPTus, RIO, SystmOne, Lilie, SOEL Health

d) Date installed:

Lilie (Idox)- March 2016

RiO (Access)- November 2014

SOEL (Software of Excellence)- 1999

IAPTus (Mayden)- October 2015

e) Contract expiration:

IAPTus – November 2027

RIO – June 2031

SystmOne – December 2031

Lilie – November 2026

SOEL Health – November 2022

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

Yes, for SOEL Health (procurement completes this year)

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO have summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

2. Child and Adolescent Mental Health Services (CAMHS)

Our response:

a) System type:

EPR

b) Supplier name:

Access UK

c) System name:

RIO

d) Date installed:

RiO (Access)- November 2014

e) Contract expiration:

June 2031

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

No

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO has summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

3. Child Health System

Our response:

a) System type:

EPR

b) Supplier name:

TPP

c) System name:

SystmOne

d) Date installed:

July 2013

e) Contract expiration:

December 2031

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

No

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO has summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

4. Clinical noting

Our response:

a) System type:

EPR

b) Supplier name:

Mayden, Access UK, TPP, Idox, Software of Excellence

c) System name: IAPTus, RIO, SystmOne, Lilie, SOEL Health

d) Date installed:

Lilie (Idox)- March 2016

RiO (Access)- November 2014

SystmOne (TPP)- July 2013

SOEL (Software of Excellence)- 1999

IAPTus (Mayden)- October 2015

e) Contract expiration:

IAPTus – November 2027

RIO – June 2031

SystmOne – December 2031

Lilie – November 2026

SOEL Health – November 2022

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

Yes, for SOEL Health (procurement completes this year)

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO have summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

5. Eating disorders:

Our response:

a) System type:

EPR

b) Supplier name:

Access UK

c) System name:

RIO

d) Date installed:

November 2014

e) Contract expiration:

June 2031

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

No

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO has summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

6. EPR

Our response:

a) System type:

EPR

b) Supplier name:

Mayden, Access UK, TPP, Idox, Software of Excellence

c) System name:

IAPTus, RIO, SystmOne, Lilie, SOEL Health

d) Date installed:

Lilie (Idox)- March 2016

RiO (Access)- November 2014

SystmOne (TPP)- July 2013

SOEL (Software of Excellence)- 1999

IAPTus (Mayden)- October 2015

e) Contract expiration:

IAPTus – November 2027

RIO – June 2031

SystmOne – December 2031

Lilie – November 2026

SOEL Health – November 2022

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

Yes, for SOEL Health (procurement completes this year)

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO have summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

Inpatient e-prescribing

Our response:

a) System type:

EPR

b) Supplier name:

TPP, Access UK

c) System name:

SystmOne and RiO

d) Date installed:

SystmOne (TPP)- July 2013

RiO (Access)- November 2014

e) Contract expiration:

SytmOne – December 2031

RIO – June 2031

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

No

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO has summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

8. Older Adults

Our response:

System type:

EPR

Supplier name:

Mayden, Access UK, TPP, Idox, Software of Excellence

System name:

IAPTus, RIO, SystmOne, Lilie, SOEL Health

d) Date installed:

Lilie (Idox)- March 2016

RiO (Access)- November 2014

SystmOne (TPP)- July 2013

SOEL (Software of Excellence)- 1999

IAPTus (Mayden)- October 2015

e) Contract expiration:

IAPTus – November 2027

RIO – June 2031

SystmOne – December 2031

Lilie – November 2026

SOEL Health – November 2022

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

Yes, for SOEL Health (procurement completes this year)

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO have summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

8. Older adults

Our response:

a) System type:

EPR

b) Supplier name:

Mayden, Access UK, TPP, Idox, Software of Excellence

c) System name:

IAPTus, RIO, SystmOne, Lilie, SOEL Health

d) Date installed:

Lilie (Idox)- March 2016

RiO (Access)- November 2014

SystmOne (TPP)- July 2013

SOEL (Software of Excellence)- 1999

IAPTus (Mayden)- October 2015

e) Contract expiration:

IAPTus – November 2027

RIO – June 2031

SystmOne – December 2031

Lilie – November 2026

SOEL Health – November 2022

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

Yes, for SOEL Health (procurement completes this year)

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO have summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

9. Patients Note Tracking

Our response:

a) System type:

EPR

b) Supplier name:

Mayden, Access UK, TPP, Idox, Software of Excellence

c) System name: IAPTus, RIO, SystmOne, Lilie, SOEL Health

d) Date installed:

Lilie (Idox)- March 2016

RiO (Access)- November 2014

SystmOne (TPP)- July 2013

SOEL (Software of Excellence)- 1999

IAPTus (Mayden)- October 2015

e) Contract expiration:

IAPTus – November 2027

RIO – June 2031

SystmOne – December 2031

Lilie – November 2026

SOEL Health – November 2022

f) Is this contract annually renewed?

No

g) Do you currently have plans to replace this system?

Yes, for SOEL Health (procurement completes this year)

h) Procurement framework:

G-Cloud 13

i) Other systems it integrates with?

IAPTus and RiO have summary click-throughs for one another, IAPTus, RiO and Systm1 have JUYI click-throughs

j) Total value of contract (£)

We do not record or report on information in a way that would enable us to provide a response to this question. It is not possible to split values across the specialties.

You asked:

10. Can you please provide your trust’s IT spend for the following financial year:

FY 2023-24:

Please include in your IT spend calculation the cost of your IT staff, Software, Services, Hardware, Communication equipment and Other IT spend for the requested financial year.

Our response:

£9,500,000

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.