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Responses > CAMF systems within NHS Trusts

Freedom of Information request CAMF systems within NHS Trusts

Response published: 24 March 2026
Estates

FOI Request

Dear Gloucestershire Health and Care NHS Foundation Trust, I am writing to make a request for information under the Freedom of Information Act 2000. I am currently undertaking university research on the use of technology within large organisations, with a particular focus on Computer Aided Facilities Management (CAFM) systems within NHS Trusts. Please could you provide the following information: Q1. What software does your Trust currently use for its CAFM (Computer Aided Facilities Management) solution? If multiple systems are in use, please list all solutions rather than only the primary system. Q2. What is the contract expiry date for the software used? If the contract is annual or rolling, please state this. If multiple systems are in use, please provide the known expiry date (or contract term details) for each. Q3. Who is the person responsible for managing this system? Q4. What is that person’s job title? If any part of this request exceeds the appropriate cost limit under the Act, I would be grateful if you could advise and assist in refining the request. I look forward to your response within the statutory 20 working days. Yours faithfully,

FOI Response

Freedom of Information Request – Ref: FOI 072-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Q1. What software does your Trust currently use for its CAFM (Computer Aided Facilities Management) solution?

  • If multiple systems are in use, please list all solutions rather than only the primary system.

Our response:

MICAD

You asked:

Q2. What is the contract expiry date for the software used?

  • If the contract is annual or rolling, please state this. If multiple systems are in use, please provide the known expiry date (or contract term details) for each.

Our response:

01 August 2027

You asked:

Q3. Who is the person responsible for managing this system?

Our response:

Head of Estates Operations.

You asked:

Q4. What is that person’s job title?

Our response:

Head of Estates Operations.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.