Freedom of Information Request – Ref: FOI 030-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. Please confirm the current CAFM Solution used by the Estates Team to manage Reactive and Planned Maintenance tasks and the name of the provider?
Our response:
MICAD
You asked:
2. Please confirm the current system used by the Estates Team to manage CAD floor plans of the Trust estate buildings?
Our response:
MICAD
You asked:
3. When is the current CAFM solutions support and maintenance contract due for renewal?
Our response:
31/03/2026
You asked:
4. How much is paid per annum for support and maintenance of the CAFM system?
Our response:
£33,386
You asked:
5. How many main system user licences and mobile licences does the CAFM solution utilise?
Our response:
Unlimited
You asked:
6. Please provide a list of modules used by estates within the current CAFM system?
Our response:
Core FM, IPR, Zetasafe
You asked:
7. When was the last time the current system was reviewed by procurement for functionality/fit for purpose and value for money?
Our response:
The current contract ends in August 2025. It has options for an extension up to 24 months. This is being reviewed at the time to take up the option
You asked:
8. Please confirm contact details for the below positions with name, email address and telephone number:
Our response:
Director of Estates:
Kevin Adams
0300 421 8100
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Director of Facilities:
0300 421 8100
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Estates Manager:
0300 421 8100
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Facilities Manager:
0300 421 8100
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Director of Soft Services:
Not applicable
Soft Services Manager:
Not applicable
EBME Manager:
Not applicable
Property Asset Manager:
0300 421 8100
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Procurement Manager Estates:
ghn-tr.procurement1@nhs.net
0300 422 2666
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Director of Procurement:
ghn-tr.procurement1@nhs.net
0300 422 2666
Having carried out a public interest test, we apply the exemption, S(2) 36 – prejudice to effective conduct of public affairs
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.