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Responses > Agency Usage – MIiUs

Freedom of Information request Agency Usage – MIiUs

Response published: 22 October 2025

FOI Request

I am writing under the Freedom of Information Act 2000 to request information from Gloucestershire Care Services regarding Urgent Treatment Centres (UTCs) and Minor Injury Units (MIUs). Specifically, I would be grateful if you could provide the following: 1. UTCs / MIUs operated or managed by your Trust o Please confirm whether Gloucestershire Care Services currently manages or oversees any Urgent Treatment Centres (UTCs) and/or Minor Injury Units (MIUs). o If so, please provide a list of the sites. 2. Agency usage (Nursing & Paramedic Practitioners) o For each UTC or MIU, please provide the total number of agency hours supplied in May, June, July and August 2025 for:  Band 7 Nurses  Paramedic Practitioners 3. Agency charge rates o For the above roles, please provide the hourly charge rates paid to agencies in May, June, July and August 2025. o If rates vary, please supply the minimum, maximum, and average hourly rates for each month. 4. Please confirm the correct Trust person/team that manages the temporary staffing for the UTC or MIU services along with their contact number and email.

FOI Response

Freedom of Information Request – Ref: FOI 232-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. UTCs / MIUs operated or managed by your Trust
o Please confirm whether Gloucestershire Care Services currently manages or oversees any Urgent Treatment Centres (UTCs) and/or Minor Injury Units (MIUs).
o If so, please provide a list of the sites.

Our response:

The Trust does not oversee any UTCs.

The Trust has 6 MIiU.

Forest of Dean Community Hospital, Tewkesbury Community Hospital, North Cotswold Community Hospital, Cirencester Community Hospital, Stroud Community Hospital and The Vale Community Hospital.

You asked:

2. Agency usage (Nursing & Paramedic Practitioners)
o For each UTC or MIU, please provide the total number of agency hours supplied in May, June, July and August 2025 for:
 Band 7 Nurses
 Paramedic Practitioners

Our response:

None.  The Trust do not use Band 7 agency nurses.

You asked:

3. Agency charge rates
o For the above roles, please provide the hourly charge rates paid to agencies in May, June, July and August 2025.
o If rates vary, please supply the minimum, maximum, and average hourly rates for each month.

Our response:

Not applicable.

You asked:

4. Please confirm the correct Trust person/team that manages the temporary staffing for the UTC or MIU services along with their contact number and email.

Our response:

UTCs – Not applicable.

MIiU’s – Bank Staff Coordinators, 0300 421 8100, GHCWorkforceTeam@ghc.nhs.uk.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.