Dear Freedom of Information Officer,
Request for Information: I request the following information under the Freedom of Information Act 2000 regarding temporary worker usage for communications roles.
Definition of Scope: For the purposes of this request, "communications" refers to any function or team managed, hosted, or funded through the Trust’s structures (including work performed for Integrated Care Boards (ICBs), regional partnerships, or shared service models) that encompasses:
Internal or external communications functions;
Media relations or the Press Office;
Social media management and digital content;
Marketing and brand management (where these sit within the communications structure).
Definition of Personnel: For the purposes of this request, the term "agency" refers to all temporary or non-permanent staff, including those engaged via an external recruitment agency, a Managed Service Provider (MSP), or the Trust’s internal "Staff Bank" where such an arrangement exists.
Timing and Cooperation: To ensure the data provided is accurate and aligned with your internal reporting cycles, I am happy to allow the necessary time for your teams to complete the December 2025 (Month 9) month-end close before running these reports. I recognise that the holiday period may impact administrative capacity and I seek a collaborative approach to ensure the provision of a complete and reconciled dataset.
Please provide the following data:
1. 2025/26 Actuals and Outturn Forecast
1a. Provide the total number of days a temporary worker was employed via an agency or bank for the communications roles defined above from 1 April 2025 to the end of the December 2025 (Month 9) reporting period. (If data is only held in hours, please provide the total hours and specify the standard working day length).
1b. Provide the current projected year-end outturn for the total number of agency/bank days for these roles for the full 2025/26 financial year (ending 31 March 2026).
1c. Provide a breakdown of these days by Agenda for Change (AfC) Band or job title.
2. 2026/27 Planned Requirements
2a. Provide the total number of days currently budgeted or forecasted for agency-provided or bank communications staff for the 2026/27 financial year.
2b. Funding and Management Qualifier: This request explicitly includes all agency and bank requirements managed or funded through the Trust, regardless of whether the end-user is the Trust itself, an ICB, or a regional partnership.
2c. Financial Qualifier: Note that I am requesting the currently held financial forecasts and draft budget allocations for 2026/27 as they exist at the time of this request. If these forecasts do not yet segment requirements by specific band, please provide the overall forecasted budget for temporary staffing within the communications function.
Public Interest and Statutory Compliance: This information is requested to ensure transparency regarding the use of public funds and the efficiency of NHS staffing structures. There is a clear and compelling public interest in disclosure regarding how authorities manage workforce budgets and their reliance on non-permanent staffing models.
Requirement for Third-Party Data: If this information is held on your behalf by a Managed Service Provider (MSP) or Master Vendor, note that under Section 3(2)(b) of the Freedom of Information Act 2000, this information is deemed to be held by the public authority. I respectfully request you immediately retrieve this data from your provider to fulfill this request without delay.
Format of Response: Provide this data in a machine-readable format (Excel or CSV). Please include separate columns for: "Band/Role Title," "Actual Days (YTD)," "Forecasted Outturn (25/26)," and "Planned Requirement (26/27)."
To ensure full compliance and avoid data processing delays, provide the requested information in a machine-readable Microsoft Excel (.xlsx) or CSV format, specifically organized into separate columns for Role Title, Actual Days (YTD), Forecasted Outturn (25/26), and Planned Requirement (26/27).
Cost of Compliance If you estimate the cost of compliance will exceed the statutory limit, please prioritize the data for Section 1 (2025/26). Under Section 16, please advise how I might refine the remainder of the request to bring it within the limit.
Yours faithfully,
Freedom of Information Request – Ref: FOI 537-2025
Thank you for your recent Freedom of Information request. Please find our response below.
1. 2025/26 Actuals and Outturn Forecast
You asked:
1a. Provide the total number of days a temporary worker was employed via an agency or bank for the communications roles defined above from 1 April 2025 to the end of the December 2025 (Month 9) reporting period. (If data is only held in hours, please provide the total hours and specify the standard working day length).
Our response:
202.50 bank hours
You asked:
1b. Provide the current projected year-end outturn for the total number of agency/bank days for these roles for the full 2025/26 financial year (ending 31 March 2026).
Our response:
270 bank hours
You asked:
1c. Provide a breakdown of these days by Agenda for Change (AfC) Band or job title.
Our response:
All hours Band 3 Bank Comms Assistant
2. 2026/27 Planned Requirements
You asked:
2a. Provide the total number of days currently budgeted or forecasted for agency-provided or bank communications staff for the 2026/27 financial year.
Our response:
270 hours for one Band 3 bank staff member
You asked:
2b. Funding and Management Qualifier: This request explicitly includes all agency and bank requirements managed or funded through the Trust, regardless of whether the end-user is the Trust itself, an ICB, or a regional partnership.
Our response:
All bank hours funded by Trust
You asked:
2c. Financial Qualifier: Note that I am requesting the currently held financial forecasts and draft budget allocations for 2026/27 as they exist at the time of this request. If these forecasts do not yet segment requirements by specific band, please provide the overall forecasted budget for temporary staffing within the communications function.
Our response:
The forecasted spend in 25/26 is £5,700 and for 26/27 £5,973.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.