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Responses > Access Controls, Security / CCTV & Care Comms/Nurse Call Systems

Freedom of Information request Access Controls, Security / CCTV & Care Comms/Nurse Call Systems

Response published: 2 April 2025

FOI Request

We would be most grateful if you could provide us, under the Freedom of Information Act, with some information regarding current Access Controls, Security / CCTV & Care Comms/Nurse Call Systems in place. The details we require are: - Hardware Brand: The primary hardware brand of the organisation’s: a. Access Control b. Security c. CCTV d. care comms/ nurse call - Existing Supplier: If there is more than one supplier, please split each contract up individually. - Contract Type: What is included in the current contracts with these suppliers? Comprehensive, Semi Comprehensive including call outs, Basic Service Only. - Contract duration, end date and review date of the current contracts with these suppliers. - On average, what is the annual spend on each of these systems for the Trust? - Contact Detail: Of the person from with the organisation responsible for each contract with details including full name, job title, direct contact number and direct email address. - If the contract is a managed by an outside Facility Management Company, please can you provide all the relevant details with including the contact details of the responsible person from the FM (Facilities Management) Company.

FOI Response

Freedom of Information Request – Ref: FOI 396-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

We would be most grateful if you could provide us, under the Freedom of Information Act, with some information regarding current Access Controls, Security / CCTV & Care Comms/Nurse Call Systems in place.

The details we require are:

– Hardware Brand: The primary hardware brand of the organisation’s:

  1. Access Control
  2. Security
  3. CCTV
  4. care comms/ nurse call

– Existing Supplier: If there is more than one supplier, please split each contract up individually.

– Contract Type: What is included in the current contracts with these suppliers? Comprehensive, Semi Comprehensive including call outs, Basic Service Only.

– Contract duration, end date and review date of the current contracts with these suppliers.

– On average, what is the annual spend on each of these systems for the Trust?

– Contact Detail: Of the person from with the organisation responsible for each contract with details including full name, job title, direct contact number and direct email address.

– If the contract is a managed by an outside Facility Management Company, please can you provide all the relevant details with including the contact details of the responsible person from the FM (Facilities Management) Company.

Our response:

Having carried out a public interest test, we apply the exemption, S(2) 43 – commercial interests, as the contract is currently out to tender.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.