Freedom of Information Request – Ref: FOI 314-2022
Thank you for your recent Freedom of Information request. Please find our response below.
1. Which software, if any, does the Trust use to process the following information requests:
2. Who provides this software?
3. What does it cost the Trust annually?
a. FOI requests
Microsoft SQL Server and Microsoft Excel to process the requests and Microsoft planner to keep track of FOI requests.
b. EIR requests
c. DSAR requests
Microsoft Excel
d. Complaints and compliments
DatixWeb
Provider: RLDatix
f. The processing or management of Safeguarding cases
Liquid Logic
Data base owned by GCC