Freedom of Information Request – Ref: 218-2024
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
In relation to cyber security, we are asking for the name of your main cyber security provider. We do not need to know the software or sub-contractors used.
Clarification on ‘N/A’ Responses:
- Please enter ‘No System Installed’ if your trust does not have such system.
- Please enter ‘No system needed’ if your trust does not have a department or service which requires such a system.
Clarification on Contract expiry date:
- If the contract is expiring in the next 6 months, please state if the trust plans to renew, re-procure or take any other action.
- If the contact is on a rolling basis, Please enter ‘Rolling’.
Additionally, could you please fill in the missing product names and revised contract expiry dates?
Our response:
| Technologies | Supplier | Software/system | Contract expiry date | Revised expiry date |
| Electronic patient record | Mayden | IAPTus | Nov-27 | |
| Electronic patient record | Access UK | Rio | Jun-31 | |
| Electronic patient record | TPP | SystmOne | Dec-31 | |
| Electronic patient record | Idox | Lilie | Dec-24 | |
| Electronic patient record | Software of Excellence | SOEL Health | Nov-22 | We are in process of procuring a new system. It’s not live yet. |
| Patient administration system | Idox | Lilie | Nov-26 | |
| Electronic prescribing and medicines administration | TPP/Access | SystmOne /RiO | ? | |
| Maternity information system | No system installed | ? | ? | |
| Diagnostic imaging information system | Xograph | Romexix | ? | Its Third party |
| Laboratory information management system (LIMS) | Clinsys | ICE | ? | Its Third party |
| Cyber security services | GHFT, CITS | ? | ||
| Bed management system | Functionalities within existing EPR’s | ? | ||
| Clinical decision support system | No system installed | ? | ? | |
| Hospital pharmacy system | No system installed | ? | ? | |
| Population health management system | No system installed | ? | ? | |
| Hospital discharge system | Functionalities within existing EPR’s | ? | ? | |
| Theatre scheduling system | No system installed | ? | ? | |
| Clinical communications system | Functionalities within existing EPR’s | ? | ? | |
| Remote consultation system provider (e.g. video and online consultations) | NHS England | Attend Anywhere | ? | NHS England application |
| Advice and guidance system provider | No system installed | ? | ? | |
| Virtual ward and remote monitoring system provider | No system installed | ? | ? | |
| Cloud provider | Bytes | Microsoft Azure | June-26 | |
| Robotic process automation system | No system installed | ? | ? | |
| Payroll system | IBM | ESR | ? | |
| Staff rostering system | RLDATIX | HealthRoster Optima | Dec-24 | |
| HR/workforce management system | IBM | ESR | ? | |
| Supply chain and inventory management system | No system installed | ? | ? | |
| Barcode and scanning technology system provider | No System installed | ? | ? | |
| Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc) | CDW | ? | ||
| Patient Engagement Portal | Functionalities within existing EPR | ? | ? | We do not have specific patient portal |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.