Freedom of Information Request – Ref: 215-2024
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. What is your annual IT Budget for 2024, 2025 & 2026?
Our response:
2023/24 – £5,037,808
2024/25 – £6,045,207
You asked:
A) What storage vendor(s) and models do you currently use?
Our response:
Synology & HPE
You asked:
B) What is the capacity of the storage data in TB & How much of this is utilised?
Our response:
440TB used, 800TB capacity
You asked:
C) What were the installation dates of the above storage vendor(s) and when do you estimate you will refresh them? (Month/Year)
Our response:
HPE installed 2020, due to replace 2025
Synology installed 2023, due to replace 2028
You asked:
D) Do you have any extended warranties, if so, with which supplier?
Our response:
HPE
You asked:
E) Which reseller(s) provides the technologies for part A and part D, what was the value of the contract(s), and when does the contract(s) end?
Our response:
GBE Converge
You asked:
A) What number of physical servers do you have?
Our response:
24
You asked:
B) What server vendor(s) and models do you currently use?
Our response:
HPE
You asked:
C) What were the installation dates of the above server vendor(s) and when do you estimate you’ll refresh them? (Month/Year)
Our response:
Installed 2022, due to refresh 2027
You asked:
D) Do you have any extended warranties, if so, with which supplier?
Our response:
GBE Converge
You asked:
E) Which operating systems are used?
Our response:
Windows Server
You asked:
F) Are you currently using VMWare, do you have any plan to move away from VMWare?
Our response:
Yes, planning to move to Nutanix AHV
You asked:
G) Which reseller(s) provides the technologies for part B/C, part D, and part F, what was the value of the contract(s), and when does the contract(s) end?
Our response:
GBE Converge
You asked:
A) How many users within your organisation receive a laptop or desktop device?
Our response:
5500
You asked:
B) What laptop and desktop device vendor(s) and models do you currently use?
Our response:
HP Elitebook / Pro Desk
You asked:
C) How many mobile phones are used within your organisation?
Our response:
4767
You asked:
D) What mobile vendor(s) and network provider do you currently use?
Our response:
Samsung & EE
You asked:
E) Which reseller(s) provides the technologies for part B and part D and when does the contract(s) end?
Our response:
CDW
You asked:
F) Have you transitioned to Windows 11, or do you have a plan in place to transition to Windows 11.
Our response:
Currently transitioning
You asked:
G) Is your current device estate compatible with Windows 11?
Our response:
Yes
You asked:
H) What deployment methods are you using (e.g SCCM or Intune/Autopilot)?
Our response:
KACE SDA
You asked:
A) What number of MFDs and production print devices do you have?
Our response:
150
You asked:
B) Who is the current vendor(s) and the suppliers(s) and when do these contracts end?
Our response:
Canon UK Ltd
You asked:
C) What is your annual spend on Managed Print Services?
Our response:
£193,949.00 inc VAT
You asked:
D) Do you use any document management or scanning / storage services? If so please can you provide the details of the supplier and the end date of the contract.
Our response:
System Supplier is CIVICA, the contract runs until March 2026
You asked:
A) What IT Service Management / Enterprise Service Management tool do you currently use and who is the supplier?
Our response:
Halo ITSM – iServices
You asked:
B) When was your current system installed and when does the contract or support expire?
Our response:
Current system installed January 2023, contract end January 2028
You asked:
C) Do you utilise Business Process Automation or have a plan to implement this tooling?
Our response:
In some areas of the business such as IT we do utilise.
You asked:
7. Do you have a managed/shared service with any other organisations?
Our response:
Yes, Finance and Cyber
You asked:
8. Do you normally purchase equipment and services as a capital investment (CapEx) or ongoing operational charges (OpEx)?
Our response:
We do both
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.