Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 05/07/2021
Notes –
System type – Voice Recognition
Supplier name – BigHand
System name – BigHand for Healthcare
Date installed – 2014/ 2015
Contract expiration – 31/5/2022
Notes –
2. Can you let us know who supplies your digital dictation hardware devices? BigHand, T-Pro
3. How many digital dictation devices does your trust have? 200+ Dictaphones, Speech Mics.
4. When was the procurement date of the digital dictation devices? The initial hardware was purchased on contract award in March 2015, with replacement/maintenance additional units provided by Bighand in over the subsequent contract period on request.
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
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