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Responses > 156-2024

Freedom of Information request 156-2024

Response published: 20 November 2024

FOI Request

1. Number of Subject Access Requests received. 2. Percentage that were sent out on time. 3. Number of which were sent back for internal review 4. Number of which were referred to the ICO. 5. Number of staff that you had in the year to process Subject Access requests. (if this changed throughout the year, please can we request the total number budgeted for and the average number actually in post) Please can this be broken down into the following years. a) 1st April 2022 – 31st March 2023 b) 1st April 2023 – 31st March 2024 c) 1st April 2024 – to date

FOI Response

Freedom of Information Request – Ref: FOI 156-2024
Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Number of Subject Access Requests received

Our response:

a) 1st April 2022 – 31st March 2023 – 974
b) 1st April 2023 – 31st March 2024 – 1022
c) 1st April 2024 – to date – 623

You asked:

2. Percentage that were sent out on time

Our response:

a) 1st April 2022 – 31st March 2023 – 99.8%
b) 1st April 2023 – 31st March 2024 – 99.8%
c) 1st April 2024 – to date – 95.1%

You asked:

3. Number of which were sent back for internal review

Our response:

a) 1st April 2022 – 31st March 2023 – None
b) 1st April 2023 – 31st March 2024 – None
c) 1st April 2024 – to date – None

You asked:

4. Number of which were referred to the ICO

Our response:

a) 1st April 2022 – 31st March 2023 – None
b) 1st April 2023 – 31st March 2024 – None
c) 1st April 2024 – to date – Two

You asked:

5. Number of staff that you had in the year to process Subject Access requests. (if this changed throughout the year, please can we request the total number budgeted for and the average number actually in post) 

Our response:

a) 1st April 2022 – 31st March 2023 – 2 members of staff
b) 1st April 2023 – 31st March 2024 – 2 members of staff
c) 1st April 2024 – to date – 2 members of staff

Next steps:
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.