Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 05/07/2021
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Freedom of Information Request – Ref: FOI 158-2122
Thank you for your recent Freedom of Information request. Please find our response below.
System type – Digital dictation
Supplier name – BigHand
System name – BigHand for Healthcare
Date installed – 2014/ 2015
Contract expiration – 31/5/2022
Notes –
System type – Voice Recognition
Supplier name – BigHand
System name – BigHand for Healthcare
Date installed – 2014/ 2015
Contract expiration – 31/5/2022
Notes –
2. Can you let us know who supplies your digital dictation hardware devices? BigHand, T-Pro
3. How many digital dictation devices does your trust have? 200+ Dictaphones, Speech Mics.
4. When was the procurement date of the digital dictation devices? The initial hardware was purchased on contract award in March 2015, with replacement/maintenance additional units provided by Bighand in over the subsequent contract period on request.
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 23 June 2021 17:08
To: Freedom of Information
Subject: Freedom of Information request - Digital Dictation / Voice Recognition System Query
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
-------------------------FOI Team at [Authority name],
We are currently updating data on your trust’s Digital Dictation and Voice Recognition systems. Can you please complete the fields below with what you currently hold?
System type can also be 'No System Installed' if your trust does not use the system:
System type - Digital dictation
Supplier name -
System name -
Date installed -
Contract expiration -
Notes -
System type - Voice Recognition
Supplier name -
System name -
Date installed -
Contract expiration -
Notes –
If applicable,
- can you let us know who supplies your digital dictation hardware devices?
- how many digital dictation devices does your trust have?
- when was the procurement date of the digital dictation devices?
System definitions:
Digital Dictation - Device used to record audio and share recordings digitally.
Voice Recognition - Identifies and translates spoken words into text. Used to complete tasks or transcribe documents.
Thank you in advance for your time.
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