Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
Tel: 0300 421 8100
E-mail: freedomofinformation@ghc.nhs.uk
Website: www.ghc.nhs.uk
23rd June 2022
Temple,
Freedom of Information Request – Ref: FOI 124-2022
Thank you for your recent Freedom of Information request. Please find our response below.
1. What date became Alice Bayntun manager for Greyfriars?
Alice Bayntun Became ward manger during January 2022
2. The link to Greyfriars written policy re duties/processes for:
a. Consultants/other staff communication and liaison with a patient nearest relative, details for both with
patient consent, and without consent.
b. Patients nearest relative on occasions they wish to communicate info to and from consultant/staff in
writing only as opposed to always receiving or making phone calls only.. details for both with patient
consent, and without consent.
c. When patients nearest relative wish to have confirmation from Greyfriars that facts and concerns
provided by relative. have been written on the patients record. details for both with patient consent, and
without consent.
d. Consent: all details please including what attempts should be made by Greyfriars to have in writing
as well as verbal only, – policy and processes for verbal and written consent – details in writing re the
permanence and duration of verbal consent and written consent, consent being withdrawn then reinstated, duties and explanation re-asking patient on a daily/ hourly basis once consent has been given
by patient.
Answer to question 2.a.b.c.d:
We have had some difficulty in concisely answering these questions. It may be helpful if they can be
reframed to be more specific. Generally, we understand the questions to be related to issues of consent
although it is not specified as to the specific issue that consent is being judged e.g. admission,
treatment, to share etc.
The questions imply interest in the “consent to share information domain.” The Gloucestershire Heath
and Care NHS Trust including the Greyfriars unit are required to adhere to the Mental Health Act code
of practice 2015. unless a cogent reason can be demonstrated to depart from it. A link to the MHA CoP
2015. below.
Mental Health Act 1983 publishing.service.gov.uk.
Within the code, the chapters of interest which may be relevant to the questions asked are:
Para 4.20 concerned with consent to treatment.
Para 4.36 to 4.46 Concerned with requirements and processes for consent to share information
with nearest relatives and others..
3. Date of latest CQC inspection, has it been completed.
The last CQC inspection of Greyfriars Unit was 25th April 2022
Should you have any queries in relation to our response in this letter, please do not hesitate to contact
me. If you are unhappy with the response you have received in relation to your request and wish to ask
us to review our response, you should write to: –
–
Head of Legal Services / Associate Director of Corporate Governance
Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
——-
E-mail: ——-
If you are not content with the outcome of any review, you may apply directly to the Information
Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case
unless you have exhausted your enquiries with the Trust which should include considering the use of
the Trust’s formal complaints procedure. The ICO can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 26 May 2022 10:51
To: GHC Comms
Subject: Re: Grayfriars Ward Manager Wotton Lawn This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Thank you for the info.
I see the website info on ward managers at Wotton has now changed.
Please would you tell me:
1. what date became Alice Bayntun manager for Greyfriars?
2. The link to Greyfriars written policy re duties/processes for:
a.consultants/other staff communication and liason with a patients nearest relative, details for both with patient consent, and without consent.
b. patients nearest relative on occasions they wish to communicate info to and from consultant/staff in writing only as opposed to always receiving or making phone calls only. . details for both with patient consent, and without consent.
c. when patients nearest relative wish to have confirmation ftom greyfriars that facts and concerns provided by relative. have been written on the patients record. details for both with patient consent, and without consent.
d. consent: all details please including what attempts should be made by greyfriars to have in writing as well as verbal only, - policy and processes for verbal and written consent - details in writing re the permanence and duration of verbal consent and written consent, consent being withdrawn then re-instated, duties and explanation re-asking patient on a daily/ hourly basis once consent has been given by patient. 3. date of latest CQC inspection, has it been completed.
Best wishes
Ms Temple
On 26 May 2022, at 10:01, GHC Comms wrote:
Good morning Ms Temple
Thank you for highlighting the Greyfriars information is missing from our website. We have just had a website refresh so I will ask someone to look into this asap.
The Unit Manager for Greyfriars is Alice Bayntun. Please phone Wotton Lawn Reception on 01452894500 and they will be able to put you through.
Alternatively, if you have any concerns or require assistance please contact our Patient Experience team on 0300 421 8313 Email: experience@ghc.nhs.uk and they will be able to advise and pass on your email. Kind regards
Debbie Communications Administrator
Gloucestershire Health and Care NHS Foundation Trust
Address: Edward Jenner Court, Pioneer Avenue, Brockworth, Gloucester, GL3 4AW
Email: GHCComms@ghc.nhs.uk Website: www.ghc.nhs.uk
From: S.A.T Sent: 25 May 2022 21:09
To: GHC Comms
Subject: Grayfriars Ward Manager Wotton Lawn This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Please may I have the name and contact details of the Ward Manager for Grayfrairs Ward at Wotton Lawn Hospital in Gloucester?
Asap please.
The website give details of managers of all other wards at Wotton Lawn, but unexplained omits mention of Grayfriars, with no ref whatsoever:
https://www.ghc.nhs.uk/our-teams-and-services/wottonlawn/
I’ve searched the internet and asked various glos nhs staff but the info is not shown anywhere?