Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 15/03/2022
Freedom of Information Request – Ref: FOI 030-2022
Thank you for your recent Freedom of Information request. Please find our response below.
Please provide details of clinical service incidents caused by estates and infrastructure failure at your hospital trust for the years 2019/20, 2020/21 and so far in 2021/22.
Clinical service incidents are defined as infrastructure failures that have interfered with clinical services in some way. These could be things like power outages, building defects, water supply, oxygen shortages, food delivery, pest control or sewage supply.
For each incident, please could you provide a summary covering:
a. The date of the incident and the site of the incident.
b. The cause of the incident – eg. water shortage, power failure, pest control.
c. The cost and impact on services, such as delays or cancellations to planned patient care. Including where possible the number of patients affected and the length of the impact. Unfortunately, Gloucestershire Health & Care NHS Foundation Trust cannot answer your FOI Request in the manner which you seek.
The vast majority of estates issues that arise have no significant impact on clinical services as alternative solutions are deployed. Unfortunately, our incident records are not recorded in a manner which allows easy interrogation to pull the data that you require. Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
To: Freedom of Information
Subject: FOI Request – infrastructure failures
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Hello,
I am writing under the terms of the Freedom of Information Act 2000 to request the following information:
Please provide details of clinical service incidents caused by estates and infrastructure failure at your hospital trust for the years 2019/20, 2020/21 and so far in 2021/22.
Clinical service incidents are defined as infrastructure failures that have interfered with clinical services in some way. These could be things like power outages, building defects, water supply, oxygen shortages, food delivery, pest control or sewage supply.
For each incident, please could you provide a summary covering:
a. The date of the incident and the site of the incident.
b. The cause of the incident – eg. water shortage, power failure, pest control.
c. The cost and impact on services, such as delays or cancellations to planned patient care. Including where possible the number of patients affected and the length of the impact.
Please could I receive this information by email within 20 working days – by Monday 14 March 2022. Please send the information to the email eleanorhayward11@gmail.com.
Please could you acknowledge that you have received this request.