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Responses

429-2024

I am emailing to initiate another Freedom of Information request:

• I would like copies of records of the statutory/mandatory training compliance for all staff working at Berkeley House, including bank and agency staff. from March 2019 to present day.

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428-2024

• I would like to know the number of DATIX reports submitted each calendar month for incidents which occurred at Berkeley House between March 2019 and the present day. If possible, I should like to know the reason/Category of incident for each DATIX report.
• I would like to know the safe staffing numbers for Berkeley House from March 2019 to the present day, including details of how many bank/agency staff were on shift, as well as any breaches where the unit was operating with insufficient staffing levels.

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427-2024

I would like to request the following information under the Freedom of Information Act.

1. As of 01/03/24, how many inpatients at psychiatric hospitals operated by your trust are transgender, or identify as a different sex to the sex assigned to them at birth?

2. Please provide your guidance on transgender inpatients, including the contact they are allowed with other patients, and whether they are treated on wards that correspond with the gender they identify as, or the gender they were assigned at birth.

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426-2024

I am writing to request, under the Freedom of Information Act, the following:
I. The total amount spent by the Trust on bank and agency doctors in each of the last 5 financial years including 2023/24 so far.
II. The total amount spent by the Trust on bank and agency nurses in in each of the last 5 financial years including 2023/24 so far.
III. The largest amount spent by the Trust on a single agency nurse shift in 2023/24
IV. The largest amount spent by the Trust on a single agency doctor’s shift in 2023/24

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422-2024

Technologies Supplier Software/system Contract expiry date Revised expiry date
Electronic patient record Access UK Rio Jun-24 Electronic patient record Mayden iaptus Nov-22 Electronic patient record TPP SystmOne Jun-24 Electronic patient record Software of Excellence SOEL Health Nov-22 Electronic prescribing and medicines administration ? ? ? Maternity information system ? ? ? Diagnostic imaging information system ? ? ? Laboratory information management system LIMS. ? ? ? Cyber security services Bytes ? Jun-25 Clinical communications system ? ? ? Remote consultation system provider e.g. video and online consultations. ? ? ? Cloud provider ? ? ? Barcode and scanning technology system provider ? ? ? Computer hardware provider laptops, PCs, smartphones, tablets, iPads etc. XMA ? Jul-24 Please note: In relation to cyber security we are asking for the name of your main cyber security provider. We do not need to know the software or sub-contractors used. Clarification on ” Responses:
• Please enter ‘No System Installed’ if your trust does not have such system.
• Please enter ‘No system needed’ if your trust does not have a department or service which requires such a system. Clarification on Contract expiry date: • If the contract is expiring in the next 6 months, please state if the trust plans to renew, re-procure or take any other action?
• If the contact is on a rolling basis, Please enter ‘Rolling’.
Additionally, could you please fill in the missing product names and revised contract expiry dates?

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420-2024

1. Do you currently have a contractual agreement in place for supply of services from S12 Solutions Limited based at 5 Kelso Place, Bath BA1 3AU?
2. If yes, when is that agreement due to end?
3. Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
4. Is there an extension clause in the contract and, if so, the duration of the extension?
5. Has a decision been made yet on whether the contract are being either extended or renewed?
6. Who is the senior officer outside of procurement. responsible for this contract?
7. What is the total value of the contract?

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418-2024

ITV News would like to make a freedom of information request about your adult eating disorder services.

Please provide the following information by the following calendar years:

2020, 2021, 2022, 2023, 2024 up to the present date 28/2/24.

During each calendar year, in adult services:

1.How many new referrals started treatment for an eating disorder?
2.How many patients were discharged from your service following treatment for an eating disorder?
3. How many of those patients discharged. had achieved a BMI of 18.5 or higher when they were discharged?
4. How many of those patients discharged. had a BMI of below 15 when they were discharged?
5. What was the lowest BMI recorded of a patient when they were discharged out of patients from point 4.?
6.How many of those patients from point 4. were readmitted within 3 years of being discharged?

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417-2024

Freedom of Information Request
I am writing to you under the Freedom of Information Act 2000 to request the following
information from Gloucestershire Health and Care NHS Foundation Trust. Please may you
provide me with:
The most up to date version of the policy and procedure for complaints and concerns
If it is not possible to provide the information requested due to the information exceeding the
cost of compliance limits identified in Section 12, please provide advice and assistance, under
the Section 16 obligations of the Act, as to how I can refine my request.
If you can identify any ways that my request could be refined I would be grateful for any further
advice and assistance.
Pursuant to Section 10 of the Freedom of Information Act, it is incumbent upon Gloucestershire
Health and Care NHS Foundation Trust to provide a response to this request within a period of
20 working days. Consequently, I anticipate receiving a response no later than Monday, March
25
th 2024.

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416-2024

Please provide me with the following information under the Freedom of Information Act.

Based on your latest available data, how many fines have been handed out to members of staff at your Trust over the past five years for issues related to car parking? This could include parking in the wrong area, not having a permit etc.

How many staff does your Trust currently have and how many of these currently have a car parking permit?

How many are on the waiting list to receive a permit?

If possible, please provide data broken down by year by calendar year. Spreadsheet format preferred if possible.

If it is not possible to provide some of the data requested, I would be grateful if you could provide whichever elements of this FOI request are eligible for release.

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036-2023

1.Please supply patient’s information ECT leaflet.
2.Please supply patient ECT consent form
3.Please supply any ECT reports/investigations
4.How many ECT in 2022?
5.What proportion of patients were men/women?
6.How old were they?
7.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.?
8.How many were receiving ECT for the first time?
9.How many patients consented to ECT?
10.How many ECT complaints were investigated outside the NHS and CCG?
11.How many patients died during or 1 month after ECT and what was the cause whether or not ECT was considered the cause.?
12.How many patients died within 6 months after ECT and what was the cause whether or not ECT was considered the cause.?
13.How many patients died by suicide within 6 months of receiving ECT whether or not ECT was considered the cause.?
14.How many patients have suffered complications during and after ECT and what were those complications?
15.Have there been any formal complaints from patients/relatives about ECT?
16.If so, what was their concerns?
17.How many patients report memory loss/loss of cognitive function?
18.What tests are used to assess memory loss/loss of cognitive function?
19.Have MRI or CT scans been used before and after ECT?
20.If so, what was the conclusion?
21.How does the Trust plan to prevent ECT in the future?

Please provide SERIOUS INCIDENT information under the FOI act to the following questions: –
1.Please supply any serious incident reports/investigations?
2.How many SERIOUS INCIDENT REPORTS in 2022?
3.What proportion of patients were men/women?
4.How old were they?
5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.?
6.How many SERIOUS INCIDENT REPORTS were investigated outside the NHS and CCG?
7.How many patients died during or 1 month after SERIOUS INCIDENT REPORTS and what was the cause whether or not SERIOUS INCIDENT REPORTS was considered the cause.?
8.How many patients died within 6 months after SERIOUS INCIDENT REPORTS and what was the cause whether or not SERIOUS INCIDENT REPORTS was considered the cause.?
9.How many patients died by suicide within 6 months of receiving SERIOUS INCIDENT REPORTS whether or not SERIOUS INCIDENT REPORTS was considered the cause.?
10.How many patients have suffered complications during and after SERIOUS INCIDENT REPORTS and what were those complications?
11.Have there been any formal complaints from patients/relatives about SERIOUS INCIDENT REPORTS?
12.If so, what was their concerns?
13.How does the Trust plan to prevent SERIOUS INCIDENTS in the future?

Please provide restraints information under the FOI act to the following questions: –
1.Please supply any Restraints/investigations?
2.How many RESTRAINTS in 2022?
3.What proportion of patients were men/women?
4.How old were they?
5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.?
6.How many RESTRAINTS were investigated outside the NHS and CCG?
7.How many patients died during or 1 month after RESTRAINTS and what was the cause whether or not RESTRAINTS was considered the cause.?
8.How many patients died within 6 months after RESTRAINTS and what was the cause whether or not RESTRAINTS was considered the cause.?
9.How many patients died by suicide within 6 months of receiving RESTRAINTS whether or not RESTRAINTS was considered the cause.?
10.How many patients have suffered complications during and after RESTRAINTS and what were those complications?
11.Have there been any formal complaints from patients/relatives about RESTRAINTS?
12.If so, what was their concerns?
13.Are counts of forced injections available?
14.How does the Trust plan to reduce restraints in the future?

Please provide SECLUSION information under the FOI act to the following questions: –
1.Please supply any SECLUSION reports/investigations
2.How many SECLUSIONS in 2022?
3.What proportion of patients were men/women?
4.How old were they?
5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.?
6.How many SECLUSIONS were investigated outside the NHS and CCG?
7.How many patients died during or 1 month after SECLUSION and what was the cause whether or not SECLUSION was considered the cause.?
8.How many patients died within 6 months after SECLUSION and what was the cause whether or not SECLUSION was considered the cause.?
9.How many patients died by suicide within 6 months of receiving SECLUSION whether or not SECLUSION was considered the cause.?
10.How many patients have suffered complications during and after SECLUSION and what were those complications?
11.Have there been any formal complaints from patients/relatives about SECLUSION?
12.If so, what was their concerns?
13.How does the Trust plan to reduce SECLUSIONS in the future?

Please provide MEDICATION ERRORS information under the FOI act to the following questions: –
1.Please supply any MEDICATION ERRORS reports/investigations
2.How many MEDICATION ERRORS in 2022?
3.What proportion of patients were men/women?
4.How old were they?
5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.?
6.How many MEDICATION ERRORS were investigated outside the NHS and CCG?
7.How many patients died during or 1 month after MEDICATION ERRORS and what was the cause whether or not MEDICATION ERRORS was considered the cause.?
8.How many patients died within 6 months after MEDICATION ERRORS and what was the cause whether or not MEDICATION ERRORS was considered the cause.?
9.How many patients died by suicide within 6 months of receiving MEDICATION ERRORS whether or not MEDICATION ERRORS was considered the cause.?
10.How many patients have suffered complications during and after MEDICATION ERRORS and what were those complications?
11.Have there been any formal complaints from patients/relatives about MEDICATION ERRORS?
12.If so, what was their concerns?
13.How does the Trust plan to prevent MEDICATION ERRORS in the future?

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380-2024

I am involved in negotiations with colleagues in my current service to acquire additional NHS budget to allow counsellors to be awarded the same salary as other therapists at the same level High Intensity Step 3. as recommended by all relevant NHS information. Part of this work requires the collation of the salaries paid by other Talking Therapies Services within England.
Under the Freedom of Information Act could you therefore please supply the following information –
The NHS Banding and salary range paid to counsellors who work within your service.

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379-2024

My name is Daniel Henry. I am a Sky News Correspondent.

Under the Freedom of Information Act, I would like to request the following information:

Between 2020 and 2023 – How many patients were admitted to hospitals within your NHS trust for attempted suicide?

It would be particularly helpful an annual breakdown of these figures could be provided:

EG.

2020: 10 admissions
2021: 11 admissions
2022: 12 admissions
2023: 13 admissions

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415-2024

Please disclose the following information pertaining to the Trust’s use of agency workers nurses and medical locums etc.. within the 20 working days permitted under the Freedom of Information Act.

Section A: Total Agency Spend Per Job Category – Last 6 Months

1. In the period between 1st August 2023 and 31st January 2024, how much did the Trust spend on Agency Medical Locums including all locum grades, including locum pay, agency fees, on costs etc. – excluding only VAT. Please exclude the cost of any MSP fee managed service provider fee. where such arrangements mean that this is distinguishable from the agency fee.

2. In the period between 1st August 2023 and 31st January 2024, how much did the Trust spend on Agency Nurses including nurse pay, agency fees, on costs etc. – excluding only VAT. Please exclude the cost of any MSP fee managed service provider fee. where such arrangements mean that this is distinguishable from the agency fee. Please include all nursing bands, including band 2 HCAs. If possible, please break down the spend by banding.

3. In the period between 1st August 2023 and 31st January 2024, how much did the Trust spend on Agency AHP/HSS workers including all AHP.HSS job roles, including pay, agency fees, on costs etc. – excluding only VAT. Please exclude the cost of any MSP fee managed service provider fee. where such arrangements mean that this is distinguishable from the agency fee.

4. In the period between 1st August 2023 and 31st January 2024, how much did the Trust spend on Non-Medical / Non-Clinical NMNC. agency workers including all NMNC job roles, including pay, agency fees, on costs etc. – excluding only VAT. Please exclude the cost of any MSP fee managed service provider fee. where such arrangements mean that this is distinguishable from the agency fee.

Section B: Supporting Services Managed Services / Master Vendors / Neutral Vendors / Vendor Management Technology etc..

1.0. For each of the agency staffing categories mentioned above Medical Locums, Agency Nurses, AHP/HSS and NMNC., does the Trust utilise either a technology provision and/or the services of any type of managed service provider MSP., be it Master Vendor, Neutral Vendor, Managed Service or otherwise, in the course of managing the supply of Medical Locums?

If yes to Section B – 1.0, please also answer 1.1 and 1.2:

1.1: For each staff Category, please describe the solution in place – including a. the type of solution i.e. tech or managed services etc.., b. the company providing the service e.g. Medacs, Retinue, NHSP etc.., c. the cost charged for the solution e.g. 4% of agency spend, or [X] per timesheet hour], and d. the procurement Framework under which the solution is contracted e.g. CCS RM6161 or HTE TWS11 Lot 2b etc…

1.2: For each of the solutions you’ve listed above, please state the contract expiry date.

Section C: Procurement Activity and Associated Persons

1. Please advise whether the Trust is likely to undertake procurement activity in relation to any of the solution either that are already in place, or in order to put such a solution in place, in the next 12 months.
2. Please provide the name, email address and telephone number, for the persons. involved in ‘buying’ such solutions. In case of the existing contracts mentioned above, please provide the details of the person who would take overall ownership of evaluating the contract renewal moving forward.

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414-2024

1. Could you please confirm whether your organisation uses a digital dictation provider? If so, kindly specify the name of the provider.
2. Could you confirm whether you employ a speech recognition system? If yes, please provide details about the provider.
3. Does your organisation use an outsourced transcription provider? If so, kindly state the name of the provider.
4. For all the services mentioned above, I would appreciate clarification on the contract expiration date. Alternatively, if your contracts are on a rolling basis, please indicate so.

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378-2024

This is a request for information under the Freedom of Information Act 2000. My request relates to the number of deaths of mental health patients whilst they were under your care, in the last three years. It also relates to the number of people waiting for treatment.

For the avoidance of doubt, I would like to know the number of deaths, either while the individual was a patient on one of your mental health wards, or within three months of being discharged. I would also like to know on the 1st of January, for the last three years, how many people had been waiting longer than 18 weeks for your services?

ITV News would like to request the following information:

1. In the last 3 years, how many patients have died whilst being treated on one of your mental health units?

2. In the last 3 years, how many patients have died within three months of being discharged from one of your mental health units?

3. For each year, in how many of those deaths do you know the cause of death?

Please break down the data as follows:
1st January 2021 – 31st December 2021
1st January 2022 – 31st December 2022
1st January 2023 – 31st December 2023

4. On the 1st January each year, for the last three years, how many people have been waiting longer than 18 weeks for your services?

Please break down the data as follows:

1st January 2021

1st January 2022

1st January 2023

If it is not possible to provide the information requested due to cost of compliance limits, please let me know how I can refine my request.

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109-2023

I am writing to request information regarding ‘care hotels’ as per the following NHS guidance: https://www.england.nhs.uk/publication/hotel-space-how-to-guide/
Q1. Per month in financial year 2022/23, how many hotel rooms were booked? Please provide a breakdown per hotel, and share both the name of the hotel and the provider/ company that runs the hotel. Q2. Per month in financial year 2022/23, please also share the following information: • The cost of a hotel room per care recipient per day
• The average patient stay in weeks. in a care hotel • Whether the Trust is the sole owner of the bookings, or if the booking is shared with another Trust. If the booking is shared with another Trust, please name the Trust. Q3. Please share the minutes from all Trust Board meetings in financial year 2022/23, including copies of any presentations, such as PowerPoint slideshows, which were shown during meetings and copies of any written documents that were distributed to those attending the meetings. Q4. I assume that the Trust records the complaints made. For the purposes of this request, I am going to call those records “complaints logs”. You may use a different terminology internally such as “complaint records” or “complaint notes”. Please can you conduct a keyword search across the complaints logs in the financial year 2022/23 for the term “hotel” and provide each complaint log, including the summary of the complaint, the date, the hotel and the provider. Please also provide a total for the number of times the term “hotel” appears.

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413-2024

I would like to submit a request for a disclosure of information relating to your NHS trust’s Information Technology IT. Spend, and your current HIMSS EMRAM and INFRAM scores.

Can you please provide your trust’s IT spend for the following financial years:
FY 2021-2022:
FY 2022-2023:

Which HIMSS EMRAM score have your Trust currently achieved 0-7.:
Which HIMSS INFRAM score have your Trust currently achieved 0-7.:
If your Trust are working towards achieving a new HIMSS EMRAM or INFRAM level, what level is this, and when will it be achieved:

Definitions:
Electronic Medical Record Adoption Model EMRAM. – is an eight-stage model, scored from stages zero least mature. to seven most mature.. At each stage, organisations need to demonstrate a progressive and eventual removal of paper, higher pervasiveness of use and compliance statistics, and an increasing reliance on automation and clinical decision support.
Infrastructure Adoption Model INFRAM. – The eight-stage INFRAM measures the maturity of a healthcare facility’s IT infrastructure across five areas: mobility, security, collaboration, transport and data centre.

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411-2024

1. Does your trust deal with any of the following: A yes/no is sufficient.
a. Adult ADHD diagnosis
b. Child and/or Adolescent ADHD diagnosis
c. Adult Autism Spectrum Disorder diagnosis
d. Child and/or Adolescent Autism Spectrum Disorder diagnosis
If Gloucestershire Health and Care NHS Trust does deal with any of these diagnosis pathways, for all that apply, please provide:
i. average wait-time from referral to first appointment
ii. average wait-time from referral to decision on diagnosis/discharge from diagnostic service
iii. Number of individuals on the wait list as of 31 December 2023 or nearest available date.
iv. average wait-time from first appointment to decision on diagnosis/discharge from diagnostic service

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377-2024

Please could your trust provide the following information about your employment of locally-employed doctors. By locally employed doctors we mean doctors who are not consultants, not in formal training or on a SAS contract speciality doctor, specialists and associate specialists.. Local contracts mean contracts of employment that are not nationally negotiated. 1. Please provide the number of FTE doctors employed on local contracts at your trust as of 15 January 2024. 2. Please provide the percentage of locally employed doctors who are international medical graduates. 3. Please provide the percentage of locally employed doctors who are from an ethnic minority group.
4. Please provide a sample contract used by your trust for locally employed doctors. 5. Please provide the job titles under which these LE doctors are employed. 6. What proportion of LE doctors have been employed with your organisation for more than two years?

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376-2024

Please could I request information on the following questions:-
How much did your Trust spend in total on education and training in the following financial years? April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Please advise how much of this total spend was with external providers?
April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Please can you break down the overall spend into the following categories?
Apprenticeship training April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Mandatory, statutory and compliance training April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Management and Leadership training
April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Healthcare support worker training
April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Nursing April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Allied Healthcare Professionals April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
What are the top five categories that you procure externally?

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Medical Microbiology, Virology and Infectious Disease

Under the Freedom of Information Act 2000, I would like to request the following information:

I would like to request the following information regarding MM, VIR & ID workload within the Trust.

The request is as follows:

1. Does your trust have dedicated virology laboratories, or are diagnostic tests for viral infections conducted in microbiology laboratories?

2. Do you provide clinical advice to more than 1 trust? If so, does that include onsite availability and how many trusts, hospitals, health boards, and organisations?

3. Is your trust responsible and/or do they cover any other laboratory, if so, how many laboratories?

4. What type of lab setup does your organisation currently use?

5. Approximately how many tests have you received yearly for swabs, blood, urine & stools in the last 5 years for MM, MVIR & ID?

6. As a medical microbiologist / medical virologist accredited in infectious diseases, do you provide inpatient care?

7. How many of your working hours are spent between the listed work areas, per week?

8. How many microbiologists also do virology workload

9. Does the service cover the listed out-of-hours (inpatient or other)

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Telephony System and Contact Centre Details

I would like to request information on your organisation under the Freedom of Information Act.
SIP Trunking
Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Telephony
What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Team Telephony
Have you voice enable your Teams Licences?
If yes, when does the contract expire?
If not, is that something you are considering?

Contact Centre
What is the manufacturer of your contact centre.
How many concurrent agents do you have.
Who supplied and maintains the contact centre When does the contract expire

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Clinical Waste Service Provision

I am looking for information with regards to your current clinical waste service provision and would like to ask the below questions under the Freedom of Information Act.

If you could kindly complete and respond.

1. The date of the next tender for the collection and disposal of clinical and offensive waste?

2. Where will details of this tender be published ? Will it be direct or run by a 3rd party?

3. Please can you give the name of the incumbent service provider for Clinical and Offensive Waste collection and disposal.

4. Current contract Term in Years with any notes relating to Extensions.

5. Contract Expiry Date

6. Annual Tonnage or Volume for Clinical Wastes

7.Estimated Contract Value

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Scanning Processes for Digitised Patient Records

I’m contacting you as part of an independent review into the use of Electronic Document Management Systems (eDMS) across NHS Trusts in England. Specifically, I’m seeking information on how digitised patient records are processed, scanned, and managed within your Trust as I have seen from a previous request that I have need of further clarification on.

The questions below focus on scanning operations and any technology or providers involved.

**eDMS Implementation and Scanning Practices**

1. How is content added to your eDMS? (Please delete as appropriate)

– Scanned Internally by Trust Staff
– Scanned Internally by a Company
– Scanned Externally by a Company
– Digital Documents Uploaded by Trust Staff
– Digital Documents Fed Through From Other Systems

2. If records are scanned internally by Trust staff, is this undertaken via a centralised scanning bureau or departmentally?

3. If some, or all records are scanned externally, what is the scanning service provider(s) company name(s)?

4. What is the scanning service provider’s contract expiry date?

5. If some, or all records are scanned via an internal, centralised scanning bureau, please specify the scanning hardware manufacturer and device models that are in use (e.g. 54Falcon Scanners by Opex Corporation 6).

6. If some, or all records are scanned internally at a departmental level, please confirm if desktop scanners or Multi-Function Devices (MFDs) are used. (Please delete as appropriate)
o Desktop Scanner
o Multi-Function Device (MFD)

7. Please specify the scanning hardware manufacturer and device models that are in use at a departmental level.

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June 2025 Agency Spend

Please can you provide me with the Agency Spend, split between the 3 individual staff groups below :

1. Agency Registered Nurses (all specialities e.g. adult nursing, children’s nursing, community, mental health, midwives, etc) – June 2025
2. Agency Health Care Support Workers – June 2025
3. Agency Doctors – June 2025

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The UK Fleet & Transport Directory 2025

Previously you have kindly helped us with your free listing within The UK Fleet & Transport Directory and would be most grateful if you could help us do the same for the new edition.

We are currently in the process of preparing our 2025 Edition, which is scheduled to be will published in September 2025
In this edition we would like to also include Size of Fleet (including Electric/Eco Friendly vehicles) and personnel at Managerial/Director Level in the following positions:

• Cycling
• Electric Vehicles/ Zero Emissions
• Fleet & Environmental Services
• Fleet Compliance Manager
• Fleet Co-ordinator
• Fleet Manager
• Fleet Operations Manager
• Workshop Manager
• Green Fleet – Combat Specific Vehicles
• Low Carbon Sustainability (Fleet Strategy)
• Waste Vehicles
• Car Park / Parking Managers
• Public Transport Manager
• Road Safety Manager
• Roads & Pavements
• Street Care & Cleaning Managers
• Transport related
• Highways
• Vehicle Maintenance

Please feel free to add any other positions/people whose inclusion might be useful to their counterparts in other Public Sector establishments across the UK for the exchange of information, in pursuit of best practice and value in this difficult time of budget restraint.

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Registered Nursing Recruitment

I would like to make a request under the Freedom of Information Act.

Please supply information on registered nursing recruitment at your trust over the last two financial years 2023-24 and 2024-25, and the months since the start of the 2025-26 financial year, answering the following questions:

1. Are there currently, or have there been any recruitment freezes in place affecting solely, or including, the registered nurse workforce [i.e band 5 and up] in the last two financial years, and/or up to present day?
I. If yes, have any of these recruitment freezes specifically targeted at entry level band 5 nurses [i.e: registered nurses on the starting pay point of band 5]?
II. If yes, please provide the timeframes and reason for the freezes.

2. How many band 5 registered nurse vacancies do you currently have at your trust?

3. How many entry-level band 5 domestically trained/recruited nurses have you recruited at your trust during the last two years? [Please also detail separately any internationally recruited nurses you have taken on in same time period]

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Contact Centre

I wish to submit to the organisation a freedom of information request relating to the organisation’s ICT contracts, specifically around:
1. contact centre contract(s)
2. inbound network services contract (s)
The first part of my request relates to contact centre service contracts which could relate to one of the following:

1. Advanced call distribution to control the flow of calls and maximise customer experience
2. Email, website live chat and integrations with popular social media apps like Facebook and Instagram
3. Performance monitoring tools to track performance, customer satisfaction and other key sales metrics

This could be part of a whole package or separate service applications.

Please send me the following information for each provider:

1. Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract.

2. Annual Average Spend: For each supplier, please state the annual average (over 3 years) spend for each supplier

3. Contract Duration: For each supplier, please state the contract duration of the contract expires. If available please also include any contract extensions.

4. Contract Expiry: For each supplier, please state the date of when the contract expires.

5. Contract Review: For each supplier, please state the date of when the contract will be reviewed.

6. Contract Description: For each supplier, please state a brief description of the services provided of the overall contract.

7. Contact Details: For each supplier, please state the person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct email address. At the very least please provide me with their actual job title.

8. Number of Agents; please provide me with the total number of contact centre agents;

9. Number of Sites; please can you provide me with the number of sites the contact centre covers.

10. Manufacturer of the contact centre: Who is the manufacturer of the contact centre system that you operate?

11. Do you use Microsoft Exchange 2003 as your email server? If not, then which products do you use?

12. Number of email users: Approximate number of email users across the organisations.

The second part of my request relates to the use inbound network services contracts which could relate to one of the following:
1. 0800, 0845, 0870, 0844, 0300 number
2. Routing of calls
3. Caller Identifier
4. Caller Profile- linking caller details with caller records
5. Interactive voice response (IVR)
For a contract relating to the above please can you provide me with?

1. Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract.
2. Annual Average Spend: For each supplier, please state the annual average (over 3 years) spend for each supplier
3. Contract Expiry: For each supplier, please state the date of when the contract expires.
4. Contract Review: For each supplier, please state the date of when the contract will be reviewed.
5. Contract Description: For each supplier, please state a brief description of the services provided of the overall contract.
6. Contact Details: For each supplier, please state the person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct email address.

Also, I would appreciate it if the contract information was included within a spreadsheet.

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Mental Health Assessments

1. What is the current average and 90th percentile waiting time for ADHD post diagnostic therapies (including psychotherapies), broken down by (a) NHS providers and (b) outsourced private providers?

2. What is the current average and 90th percentile waiting time for ASD post diagnostic therapies (including psychotherapies), broken down by (a) NHS providers and (b) outsourced private providers?

3. How many ADHD referral requests were (a) declined and (b) deemed ‘not clinically urgent’ by NHS services in the last 12 months?

4. How many ASD referral requests were (a) declined and (b) deemed ‘not clinically urgent’ by NHS services in the last 12 months?

5. What percentage of patients diagnosed with ADHD by the NHS receive (a) medication titration and (b) follow-up care within 3 months?

6. Are any post-diagnosis services outsourced to private providers? Which?

7. What is the current waitlist time for dementia assessment?

8. What is the split by demographics (under 60 vs over 60)?

9. Which providers are you working with to support on memory assessments (eg. dementia)?
Please can you share the spend broken down by provider for FY24/25
Please can you share the spend broken down by provider for FY23/24

10. What other mental conditions does the NHS use private providers to deliver assessments for?

11. Which providers are you working with for these assessments?
Please provide a breakdown of all NCA spend by category across mental health services for FY24/25
Please provide a breakdown of all NCA spend by category across mental health services for FY23/24

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Bounty Packs

I am writing to make a request under the freedom of information act 2000. I write to request information about the Trust’s relationship with the company that produces Bounty packs, which are handed out to expectant / new parents accessing NHS maternity services, and specifically to ask:

– Whether the Trust currently allows, or previously allowed, Bounty representatives on its wards, and if so, when this began / ended;
– Whether the Trust currently distributes or allows the distribution of Bounty packs to expectant parents and / or new mothers, and if so, which Bounty packs are distributed, how (e.g. by midwives / by Bounty representatives), and the approximate number of packs supplied by Bounty to the Trust each year;
– Whether the Trust has any financial relationship involving the payment or receipt of funding or support from Bounty UK or its affiliates / partners (Bounty Group Ltd, Joy Memories Inc) in relation to the distribution of Bounty packs or other services from Bounty, and if so, what such payment/support relates to, when such payments/support began, the total £ value received to date and the £ value of any current contract;
– Copies of any contracts, agreements or memorandums of understanding with Bounty (or its parent company or affiliates, including Bounty Group Ltd, Bounty UK Ltd, or Joy Memories Inc.) in relation to the distribution of Bounty packs or other services from Bounty;
– Whether the trust has received any assurances from Bounty in relation to data protection, and if so, the nature of these assurances;
– Whether the Trust has ever received any complaints about Bounty UK and if so, the numbers and nature of complaints over the period received.

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Recruitment Drive Exercise

Under the Freedom of Information Act 2000 I would like to request the following information from the trust from the last five financial years:
1. The number of staff who were sent to a foreign country to facilitate recruitment drives (to address shortages as set out as part of the NHS Long Term Plan).
2. The total cost to the trust of each recruitment drive exercise including flights and accommodation
3. The city and country that were visited as part of the exercise
4. The type of staff it was hoped would be recruited
Please can the information be broken down by year, for the last five financial years (2020/21, 2021/22, 2022/23, 2023/24, 2024/25)
Please limit the search to just those where the bills for the recruitment were paid in any of the last five financial years.

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NHS Trust Payroll Over/Underpayments

Please consider the following as a request under the Freedom of Information Act (2000).

Please provide the following:

1. For each of the following financial years (24/25, 23/24, 22/23, 21/22, 20/21):

a) The number of financial overpayments made to staff
b) number of financial underpayments made to staff.
c) The respectively amounts of overpayments in GDP
d) the respective amounts of underpayments in GDP

2. And then the number of times bailiffs or any other debt enforcement agency was brought in to pursue trust staff in order to recover overpayments.

Please provide this for each of the following financial years (24/25, 23/24, 22/23, 21/22, 20/21):

*If financial year is not possible, please provide instead by calendar year / any other format in which you hold your data

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Commissioning and Data of ADHD and Autism Services

I am writing to request information under the Freedom of Information Act 2000. Please could you provide the following information in relation to your ICB’s commissioning of ADHD and Autism services:
Commissioning Contacts
1. The name(s) of the person or people responsible for commissioning ADHD assessment and diagnosis services.
2. The name(s) of the person or people responsible for commissioning Autism assessment and diagnosis services.
3. The telephone number(s) for the above contacts (ADHD and Autism commissioning).
4. The email address(es) for the above contacts (ADHD and Autism commissioning).
If personal details cannot be provided due to GDPR, please supply a team or departmental contact instead.
Waiting Lists
5. The current size of the ADHD assessment waiting list for adults.
6. The current size of the ADHD titration waiting list for CAMHS.
7. The current size of the Autism assessment waiting list (please specify if this is for adults, children, or both).
Referral Volumes
8. The average number of ADHD referrals for adults received per month over the past 12 months.
9. The average number of ADHD referrals for CAMHS received per month over the past 12 months.
10. The average number of Autism referrals received per month over the past 12 months.
Private Sector Support
11. Do you currently utilise any private provider support to manage ADHD referrals?
If yes, please provide:
• Name of the provider
• Contract start and end date
• Annual contract value (£GBP)
12. Do you currently utilise any private sector support to manage Autism referrals?
If yes, please provide:
• Name of the provider
• Contract start and end date
• Annual contract value (£GBP)

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Parkinson’s Disease

I am writing to request information under the Freedom of Information Act 2000.
Please could you provide the following information:
1. The total number of new diagnoses of Parkinson’s disease recorded by your Trust/Health Board for each of the past four calendar years (2022,2023,2024,2025).
2. If available, a breakdown of these figures by:
a. Age groups (e.g. under 50, 50–59, 60–69, 70–79, 80+)
b. Gender e.g. Male, Female

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Physician Associate Safety Events

Under the Freedom of Information Act 2000, please can you disclose the following information:

1. The number of patient safety events involving a physician associate or anaesthesia associate in the last five years. (Broken down by calendar years: 2020, 2021, 2022, 2023, 2024)
1a) Broken down by types of injuries resulting from these safety events. (Broken down by same years as above)
1b) Broken down by injury causes. (Broken down by same years as above)
1c) Broken down by injury severity (no harm, slight, moderate, severe, catastrophic). (Broken down by same years as above)

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Secondary Healthcare

I wish to make a freedom of information request and would be grateful if you could supply the following information within twenty working days.

The number of individuals who should have paid for secondary healthcare, but have not, who were referred to the Home Office, broken down by year for 2018 – 2024. Please set out the current total outstanding balance due to your trust by debtors who have not paid for secondary healthcare.

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Commissioning of Mental Health Services

Under the Freedom of Information Act, I am writing to request information about adult mental health services in High Secure Units (HSUs), Medium Secure Units (MSUs), Low Secure Units (LSUs) and Psychiatric Intensive Care Units (PICUs) – specifically where these services fall under adult mental health commissioning (excluding learning disability or other non-mental health pathways).
From what I have read, services may be commissioned under a combination of spot contracts, out-of-area (OOA) placements, and block contracts, depending on the service type and provider. I am seeking to better understand the structure of commissioning and the associated payment flows.
Please provide the information separately for the financial years 2024/25 and 2025/26 Year to Date (YTD) for the following:
1. Spot Contracts (excluding OOA)
• Total income (in £) on spot-priced adult mental health patients
• Total number of adult mental health bed days commissioned
• Average fee (in £) per bed day
2. OOA Contracts
• Total income (in £) on out-of-area adult mental health patients
• Total number of adult mental health bed days commissioned
• Average fee (in £) per bed day
3. Block Contracts
• Total value (in £) of the block contract obtained for adult mental health services
• Total adult mental health bed days commissioned under the block by type (HSUs, MSUs, LSUs, PICUs)
• Average fee (in £) per bed day under the block
4. If breakdown by 1, 2, 3 not available
• Please provide aggregate figures for adult mental health services only:
a) Total cost (in £) of delivering care for adults for each service type
b) Total number of adult bed days delivered for each service type
c) Average cost (in £) per occupied bed day (or per week) for adults for each service type
Please fill out your responses in the attached Excel spreadsheet and return the completed file via email reply.

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Digital Experience

I would be grateful if you could help in answering a request for information, answering for A & B on questions 1-11:

Q1) When purchasing software do you manage the licenses in house or outsource this to an MSP?

Q2) Which SAAS solutions are you utilising to manage the estate across Print, Desktop, Laptop, Peripherals, software assets & Telephony?

Q3) Are you using Autopilot or Intune today?

Q4) Is there a specific team that manages your software applications today in which is separate to the hardware asset management team?

Q5) How many devices are in the estate in totality including Laptops, Desktops, Printers, Virtual environments and telephones?

Q6) Do you usually pay for your software as a CAPEX or OPEX expense?
:- also do you pay for your hardware as an CAPEX or OPEX expense?

Q7) What is the process in place to test new software implementations and who would be the lead on new software implementations & how long would this usually take?

Q8) How many meeting room spaces do you have & do you have any management tools to make the most of your meeting room spaces?

Q9) How many operating systems are managed within the estate and which ones E.G Windows, Mac OS , Linux?

Q10) Is there a DEX (digital employee experience) strategy in place within the organisation?

Q11) do you have any services in place today to Track, Lock & wipe endpoint devices even if not connected to the network or powered down?

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Management Protocols for CRE, C. Difficile and TB infections

I am writing to you under the Freedom of Information Act 2000 to request the following information from Gloucestershire Health and Care NHS Foundation Trust. Please may you provide me with the information for the following:

1. Testing and Management Protocols for Carbapenem-Resistant Enterobacteriaceae (CRE)

1.1. Does your trust have a clinical protocol for testing and managing patients for Carbapenem-Resistant Enterobacteriaceae (CRE)?

If yes:
a) Is your CRE testing protocol primarily molecular-based?
b) If not, please specify which type of testing protocol is followed.

1.2. Which diagnostic companies or providers does your trust procure molecular testing kits for services for CRE from?

2. Testing Protocols for Clostridioides difficile (C. difficile) Infection

2.1. Does your trust have a formal protocol for testing patients for Clostridioides difficile (C. difficile) infection?

If yes:
a) Is your C. difficile testing protocol molecular-based?
b) If not, please specify the testing method used.

2.2. Which diagnostic companies or providers does your trust procure molecular testing kits for services for C. difficile from?

3. Testing and Procurement for Tuberculosis (TB) Resistance

3.1. What methods does your trust use to test for tuberculosis (TB) resistance?
3.2. Which diagnostic companies or providers does your trust procure molecular testing kits for services for TB resistance from?

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Number of Community Nurses

I am currently writing an essay as part of my master’s degree and I have a question that I am trying to find an answer to: number of community nurses working for the Integrated Care Teams.
If you have even a rough estimate I would be so grateful if you could let me know.

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NHS Uniform Policy

We are a law firm and act for Health Workers 4 Palestine (“HW4P”), a private company limited by guarantee (Company number: 15544250). HW4P advocates for the rights of Palestinian health workers, and its aims include ensuring that healthcare workers are protected and supported globally during humanitarian crises and armed conflict.

The purpose of this letter is to submit a FOIA request on HW4P’s behalf, expeditious compliance with which is necessary for its vital work.

Request for Information

1. Please disclose any correspondence received by your organisation (including by your chief executive) in the last 6 months from NHSE regarding (i) uniform policy, (ii) use of political symbols by NHS staff.

2. Please disclose any new uniform policy for your organisation from the last 6 months, including policies which are in draft and not yet published or implemented.

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Charging Status F

I wish to make a freedom of information request and would be grateful if you could supply the following information within twenty working days:

The number of patients processed by your Trust between the years 2018 and 2025 who were classified as having a chargeable status.

The number of individuals in receipt of secondary care who, under the ‘NHS Charges to Overseas Visitors Regulation, 2015’ were classified as “Charging Category F”.

The total value of the treatment provided to those individuals who were classified as falling under “Charging Category F”.

Please also confirm whether your Trust has an Overseas Visitor Manager position(s), the total number, and whether all roles are presently filled.

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Parental Leave Data

I am writing to request the following information relating to parental leave under the Freedom of
Information Act 2000:
• The total number of employees who took shared parental leave (SPL) in the last five
financial years: 2020/21; 2021/22; 2022/23; 2023/24; and 2024/25.
• In the same period, the number of employees who took:
• Maternity leave
• Paternity leave
• Any internal policy documents or guidance issued to staff regarding shared parental leave
entitlement, including any updates in the past five years.
• Whether enhanced pay is offered during shared parental leave, and if so, how it compares
to maternity and paternity leave packages.

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Therapy and Community Rehabilitation Services

Under the Freedom of Information Act 2000, I am requesting the following information regarding your Therapy and Community Rehabilitation services, including Occupational Therapy, Physiotherapy, Speech and Language Therapy, and Dietetics:

Are any of these services currently delivered by external providers through:

Insourcing
Outsourcing
Subcontracting
For each external provider currently engaged, please provide:

Name of the provider
Type of engagement (insourced, outsourced, subcontracted)
Service(s) provided
Contract start date
Contract end date or review date
Annual contract value or total spend to date Volume of activity delivered (e.g. number of patients seen, sessions delivered, or hours worked) Performance metrics or KPIs, if available Was the contract awarded via a framework or open tender? If so, please specify which framework (e.g. NHS SBS, HealthTrust Europe, etc.).

Who is the internal lead responsible for managing these contracts? Please provide their job title and department.

Who do the external providers report into operationally within your organisation? (e.g. Clinical Lead, Service Manager)

Are there any current or upcoming plans to procure additional external support for these services in the next 12 months?

Have you experienced any challenges in meeting waiting time targets or service demand in these areas over the past 12 months?

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Referrals and Treatments for Overactive Bladder

I am writing under the Freedom of Information Act 2000 to also request the following information:

1. The number of patients referred to your Trust for Overactive Bladder (OAB) in each of the past five calendar years, from 2020 to 2025 (year to date). Please include both internal referrals within the Trust and external referrals from primary care or other organisations.

Please provide the information broken down by calendar year.

2. The number of patients treated for OAB using each of the following modalities in each calendar year from 2020 to 2025 (year to date):
a. Intradetrusor botulinum toxin (Botox) injections
b. Sacral nerve stimulation (SNS) or tibial nerve stimulation (TNS)

Please provide this data broken down by year and treatment type.

If available, please also include whether any patients received both treatments concurrently or sequentially.

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Mental Health Inpatient Readmissions

I am currently completing a Master’s in Digital Operations and Improvement, with a focus on data. Given my role and the area, I work in, I have decided to focus my data piece on Mental Health Inpatient Readmissions. To build my dataset, I am placing a Freedom of Information Request to all NHS Mental Health Inpatient Services.

I kindly ask if you could provide responses to the following questions:

1. Do you collect data on the readmission rates of patients who have been admitted to an inpatient facility for a mental health condition at your Trust?
2. If you do, how many patients were readmitted for inpatient mental health care, including out-of-area admissions:
– Three months after they were discharged.
– Six months after they were discharged.
– Twelve months after they were discharged.
3. At what intervals do you follow up with patients after they are discharged from secondary mental health care? Tick all that apply:
– 1 week
– Within 1 month
– Between 1 and 3 months
– 3 to 6 months
– 12 months
4. In the last 12 months (May 2024 to May 2025), how many patients who required secondary mental health services were discharged from your Trust to Primary Care?
5. How many people detained under the Mental Health Act (MHA) were discharged to primary care?
6. How many patients were admitted to hospital following care by the Crisis Resolution Home Treatment Team/Home-based Treatment Team after:
– 3 months
– 6 months
– 12 months
7. What has been the average length of stay over the last five years in adult acute mental health care at your Trust, including those patients sent out of area?

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Information to Patients Diagnosed with C. Difficile Infection

We are writing on behalf of the trustees of C diff Trust (Charity Commission no.1210298), a new charity to support patients, carers and healthcare professionals to recognise and manage C. difficile infections.

Under the Freedom of Information Act, please can you tell us:

What information material do you provide to patients diagnosed with C. difficile infection in your care?

If possible, please provide either the material or a link to this information if available?

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Performance Data for the IAPT/NHS Talking Therapies

Please could you provide the following performance data for the IAPT/NHS Talking Therapies service covering following years:
2021 to 2024 inclusive and 2025 YTD, broken down annually and monthly as appropriate
1. Average waiting time for patients from referral to assessment
appointment in weeks
2. Average waiting time for patients after the assessment
appointment to the start of treatment in weeks
3. Total number of patients on waiting list by month
4. The reliable recovery rate % by month
5. How many total patients are in contact with the service (Referrals, Assessment, Treatment etc)
6. Names of the providers operating the IAPT/NHS Talking Therapies
Counselling services during the periods
requested
7. Any contract warnings or breach notices issued to the provider
due to performance failures/failure to meet KPIs 8. How many FTE Staff are employed in the Talking Therapies service?
9. How many Vacant FTE roles are there within the Talking Therapies Service?
10. Number of referrals received each month?

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Trust Estate Infrastructure

I am emailing to submit a Freedom of Information (FOI) request regarding your Trust’s estate and infrastructure. Please find all relevant questions in the attached document.

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