Under the Freedom of Information Act 2000, I would like to request the following information relating to the Trust’s workforce management solutions, covering the financial years 2020/21 through to 2025/26 (projected).
To avoid any doubt or misinterpretation when responding to this request, please refer to the following definitions:
‘Workforce Management Solutions’ refers to all tools, systems, processes, or platforms used by Trust to plan, deploy, manage, record, analyse, or support the workforce, including both clinical and non-clinical staff
‘Digital Workforce Management Solutions’ refers specifically to software-based systems used by the Trust to manage any part of the above workforce lifecycle
‘Substantive staff’ are defined by NHS Digital as: Employees who hold a permanent contract of employment with the NHS organisation, or who are employed on a fixed-term contract directly by the organisation, and are recorded in the Electronic Staff Record
Bank staff: employees working via the Trust’s internal staff bank
Locum staff: temporary medical or AHP workers directly engaged by the Trust
Agency staff: temporary workers supplied via external agencies
For the purpose of this request, ‘shift fill rate (%)’ refers to the percentage of shifts filled out of the total number of shifts requested (i.e., number of shifts filled ÷ number of shifts requested × 100).
Please provide answers on the attached and accompanying spreadsheet
1. Please could you supply the name, email address and telephone number of the individual responsible for procuring digital workforce solutions within the Trust.
2. Please provide details of all digital workforce management systems currently used by the Trust. For each system, complete the table attached on the accompanying spreadsheet with all relevant information. Please provide the requested information in the columns as fully as possible. If a field is not applicable, please indicate ‘NA’.
Guidance for completion:
– Solution: e.g., E-rostering, Staff Bank, Locum Management, Agency Management, Compliance, Payments, Integrated Platform
– Supplier: Name of the company or provider of the system
– Procurement Route: e.g., direct award, framework call-off, open tender, G-Cloud, SBS, HSSF, other. Name of framework if the system was procured through one
-Contract Start: Enter the official contract commencement date for the system
-Contract End: Please enter the official contract end date for the current agreement. If the contract includes automatic extensions, option years, or renewal clauses, please list the scheduled end date of the current term, rather than the potential maximum duration
-Renewal Status: e.g., rolling contract, fixed-term with remaining duration, under review
3. Across each of these staff groups, HCHS Doctors, Nurse & Health Visitors, AHPs and Others, please provide the average shift fill rate (as a percentage), from the financial years 2020/21 to 2025/26 (projected) attributable to
a. Bank staff
b. Agency staff
c. Locum staff
d. Other temporary staff
e. Permanent staff
4. Please provide the number of temporary staffing requests made by the Trust, from the financial years 2020/21 to 2025/26 (projected), broken down by staff group:
– Bank staff
– Locum staff
– Agency staff
5. Please provide the Trust’s allocated annual budget for digital and technology services, from the financial years 2020/21 to 2025/26 (projected)
(If a formal digital budget is not held as a single line, please provide the closest available equivalent recorded internally)
6. Of this overall digital/technology expenditure, please provide the Trust’s annual spend specifically on workforce management solutions, from the financial years 2020/21 to 2025/26 (projected) (including both digital systems and non digital/operational workforce management services)
(If no dedicated budget line exists, please provide the Trust’s best internal estimate)
7. Within that workforce management expenditure, from the financial years 2020/21 to 2025/26 (projected) , please provide the annual spend on digital workforce management systems, including (but not limited to) e-rostering, bank systems, agency management systems, job planning, locum management, compliance systems, payments platforms, and integrated workforce platforms
If reported across multiple contracts or cost centres, aggregated totals are acceptable
8. What is the Trust’s total spend on temporary workforce, from the financial years 2020/21 to 2025/26 (projected) by type?
– Staff banks shifts
– Locum shifts
– Agency shifts
9. Please provide the total number of vacancies (FTE) within the Trust, broken down by staff group, from the financial years 2020/21 to 2025/26 (projected)
– HCHS Doctors
– Nurses & Health Visitors
– AHPs
– Others