I recently came across a published FOI response from another requester regarding the med recs EDM System. After reviewing the details, I’m seeking information about paper records instead and would like to raise an FOI. Given that medical records are important information assets containing Personally Identifiable Information (PII), some of which will be sensitive, I am particularly interested in how the Trust manages (or who manages!) and safeguards paper medical/health records.
I’ve had a look at the NHSE ERIC data but can only see on-site and off-site spend. Nothing around the number of paper records etc. therefore could you have a look at the below request? Most of it should be in your info asset logs, registers and/or DPIAs so hopefully the request is not too much of an impact.
Paper Medical Records Management
How many paper medical records does the Trust have as a data controller?
How many primary on-site record libraries are there? (Just looking for primary storage locations, not local departmental stores etc. as that would take a long time to repply to).
How many off-site record libraries are there?
Is records management outsourced for some paper medical records?
Is records management outsourced for all paper medical records?
How many records are Trust-managed and how many are outsourced to a records management provider?
If some or all records management is outsourced, what is the records management provider(s) company name(s)?
Is the company (if more than 1, please list) a Data Controller and/or a Data Processor for the Trust?
How many records has the Trust authorised and had destruction undertaken for within the last two years (2022/23 & 2023/24)?
Was destruction undertaken by a BS15713 provider?
If yes, which of the following are they accredited to: BS15713:2009 or BS15713:2023?
If records management is outsourced, does this include active records (records that have been in active circulation within the last three years)?
If records management is outsourced, does this include dormant records (records that have been in active circulation in the last four to eight years)?
Search for a reference number
Misc
Policy Compliance
In accordance with the Freedom of Information Act, please could you answer the following questions –
Who holds trust wide responsibility for the maintenance of procedures and policies?
What is their name and email address?
What digital tools does the Trust use for the staff to reference these procedures and policies? – i.e. – intranet.
How does the Trust record that staff have read and comply with the procedures and policies?
Which tools are used for on-boarding new staff in relation to reading procedures and policies?
How do the heads of department monitor that clinical and non clinical staff have read/understood mandatory procedural updates?
How many staff have accessed your NHS Intranet in the past year?
Scam/Fake QR Codes in Hospital Car Parks
I am writing to request information from the local authority under the Freedom of Information Act 2000.
It relates to occurrences of scam/fake QR codes in hospital car parks. I would be interested in the following information relating to any incidents of this in hospital car parks owned or controlled by your trust:
– Have hospital parking enforcement officers (or equivalent role with oversight over hospital car parks) recorded/noted any incidents of fake or scam QR codes in hospital car parks owned or controlled by the trust? (Yes or No)
– If the trust uses 3rd party operators to manage their hospital car parks – have these operators made the trust aware of any incidents of fake/scam QR codes in these car parks? (Yes or No)
– Has the trust received any reports from members of the public relating to incidents of fake/scam QR codes in these car parks?
– if yes to any of the above, please provide details of (i) how many and (ii) which sites these incidents took place at.
– If held, please also provide documentation relating to the most recent five incidents (this may include photos/internal reporting/correspondence etc, redacted where necessary)
Use of Insourcing
Use of insourcing in FY 2024-25:
1. What was the total amount spent by the Trust on insourcing services during the financial year 2024/25?
2. Please provide a list of all external providers engaged to deliver insourcing services during 2024/25.
3. For each provider listed in response to Question 2, please state the total amount paid to that provider for insourcing services during 2024/25.
4. For each provider, please list the types of clinical services or specialties they delivered (e.g. endoscopy, dermatology, ophthalmology, etc.).
Audiology
I am contacting you with a FoI request for the benefit of RNID.
Please can you provide the name and contact details for the current Head of Adult Audiology for Gloucestershire Health and care NHS foundation trust.
If this role does not exist in your Trust, please provide the name and contact details for the most senior member of staff responsible for audiology services.
Food Poisoning due to Consuming Wild Food
I would like to submit a request for information under the Freedom of Information Act 2000 (FOIA) regarding cases of food poisoning due to incorrect identification or inappropriate preparation of wild food.
Please provide the relevant information for the period between 1 April 2020 and the most recent date for which data is available. Please could you provide the following:
A yearly breakdown of the number of cases of food poisoning due to incorrect identification or inappropriate preparation of wild food.
The type of wild food that caused the food poisoning (for example: fungi, plant, berries, etc…). Please include the specific species if known.
The symptoms experienced by the patient and the recovery time (for example: overnight stay or discharged within a couple hours)
The location where this food was picked. We would define ‘wild or foraged’ foods to be either: Wild, naturally growing food which was picked and consumed by an individual Wild, naturally growing food which was consumed by an individual, but was served in a restaurant environment, having been picked in the wild within the UK.
If you need to carry out a key terms search to locate these records, please include the terms “foraged”, “foraging”, “wild food”, “forager”, “wild ingredients”. If you would document these cases in another way, please include these results as per the spirit of my request.
If you feel that my request is unclear or too broad, I would be grateful if you could provide me with some guidance as to how I could refine it.
Compliance from the Learning from Death Guidelines
I am writing to request information under the Freedom of Information Act 2000 regarding your compliance with the Learning from Deaths Guidance issued by NHS England (2017) which ensures your trust complies with the National Health Service (Quality Accounts) (Amendment) Regulations 2017.
This requires every NHS Trust to annually report (with a quarterly breakdown) the number of patients who died during the reporting period, how many case record reviews or investigations took place, and estimate how many deaths were determined to be likely due to problems in the care provided. It also requires the reporting of a summary of lessons learnt, what actions have been taken as a result, and what the impact of these actions has been.
Included in the Quality Accounts should also be the number of case record reviews and investigations relating to deaths in the previous reporting period that were only concluded in the most recent period and an estimation of how many of those deaths were due to problems in the care provided.
Please provide answers to the following questions for the most recent reporting period (2023/24):
1. Policy and Governance
a) Does your trust currently comply with the requirements of the Leaming from Deaths Guidance?
b) If not do you have plans to comply with it and if so by when?
2. Reporting
a) How many deaths were reported within your trust during the reporting period (2023/24)?
b) How many of these deaths were reviewed, and how many were judged more likely than not to have been avoidable?
c) Have you published quarterly reports on learning from deaths on your website, as required by the guidance? Please provide links to the most recent reports.
d) Is information on learning from deaths included in your latest Quality Account?
3. Family Involvement
a) Are families and carers involved in the review process where appropriate?
b) Please provide the number of deaths that were reviewed in this period (2023/24) where families and carers were involved and engaged in the review.
4. Actions and Learning
a) Please provide a summary of all actions taken as a result of the learning from deaths process in the last reporting period.
Utilisation of Insourcing
Please can I request the below information on the utilisation of Insourcing for the following period 01/01/2025-31/03/2025
• Total spend during the period for Insourcing for the below specialties:
• Neurology
• Neurophysiology
• Dermatology
• Gastroenterology
• Endoscopy
• Cardiology
• Respiratory
• Orthodontics / Dental
• OMFS
• ENT
• Rheumatology
• Gynaecology
– Please break the spend down by insourcing company
• Please confirm if there was a budget for insourcing for the specialties outlined during the same period
• What was the service type relating to the specialties outlined, for example, outpatient, diagnostic or theatres.
• Was it a fully managed service or Team provision
• Please can you confirm the Frameworks utilised for each specialty
• Please confirm any direct awards or mini competitions which are being utilised for each specialty
• Total procedures completed by insourcing companies for the specialties outlined during the same period
Histopathology Department
Under the Freedom of Information Act (2000), please provide the following information:
In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.3ppm but less than or equal to 0.4ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.4ppm but less than or equal to 0.5ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.5ppm but less than or equal to 0.6ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.6ppm but less than or equal to 0.7ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.7ppm but less than or equal to 0.8ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.8ppm but less than or equal to 0.9ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 0.9ppm but less than or equal to 1ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 1ppm but less than or equal to 1.5ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that are greater than 1.5ppm but less than or equal to 2ppm in the Trust’s Histopathology Department? In the past 12 months, on how many separate occasions have formaldehyde levels been recorded that exceed 2ppm in the Trust’s Histopathology Department?
Community/Patient Public Involvement on Research Board
May I please ask for the following information under the FOI act.
1. Does your NHS Trust/Board have an executive board where health research strategy for the hospital/s is set? e.g a Research and Innovation Board or other relevant high-level board.
2. If yes, is there a PPIE (patient public involvement engagement) representative on this board with the specific remit to provide insights into research agenda setting from the perspective of a patient with lived experience of health issues or as a member of the public/community? [I am not referring to the presence of a lay chair].
3. Is there a PPIE advisory structure (e.g. board, committee, panel) which provides PPIE insights to inform the work of the executive board? (not within individual study groups- I refer to high level feedback into your research strategy meetings).
4. If yes to question 2, 3, 4 or 5, please provide the most recent minutes/agenda with a list of members with designated roles/remits (not names).
5. Are PPIE representatives remunerated?
6. Do you require PPIE representatives to do any training? If yes, please specify e.g NIHR training or in house-training.
7. I realise that some of this information may already be available. However, I was unable to locate it. So, if it is, please provide me with a link to the data.
Federated Data Platform
This is a Freedom of Information request for information relating to the letter this summer from Dame Emily Lawson and Vin Diwaker, to all trust executives and COOs, asking them to confirm “that [they] plan to adopt the NHS FDP in the next two years”.
I would like to see all emails, documents, attachments, and any other forms of response relating to this request between Gloucestershire Health and Care NHS Foundation Trust and the two senior NHS officials.
It is public information that you have been asked to inform the NHS when you “envisage adopting already available nationally commissioned local Products”.
I would like to know when specifically you plan to start adopting the FDP and who you are naming as lead (as is requested in the letter)?
I would also like to know what your plans are for how you will maximise the benefits of the Federated Data Platform to deliver better joined-up care for their patients within the next two years (again, asked of you in the above mentioned letter)?
Formularies and Committees
We would like to request the following information from Gloucestershire Health & Care NHS Foundation Trust
1) We have the following formularies listed as used by the organisation:
Gloucestershire Joint Formulary
Please confirm if this is correct and if not, please provide any relevant online links or copies of formularies.
2) We understand the following committees maintain the formularies in question 1:
One Gloucestershire Medicines Optimisation Board (OGMOB)
Please confirm if this is correct. If not correct, please list the relevant committees with the corresponding formulary.
3) Does the organisation have representation on the committees listed in question 2?
4) Are any of the above formularies listed in question 1 dominant when making prescribing decisions or does this depend on therapy area? Please say which is the dominant formulary of the organisation.
5) If you use a PDF formulary, have you considered moving it to an online platform like Netformulary, and if yes, when are you planning to do so?
6) Request for Re-use
If your organisation does hold this information and is able to share it, then I would like to submit the following request for re-using the information:
We (IQVIA) request permission to re-use the information provided as part of independent analyses commissioned by our clients. The contents of the reports will not be made available publicly but may be used by other IQVIA Group entities and service suppliers. The information in the reports will be presented in a factual manner with all publication details staying true to the publisher.
323-2024
I am writing to request the following information regarding your organisation’s expenditure on Interpreting and Translation services:
• Fill rate % with your current supplier
• Cost for interpreting per hour
309-2024
To include, Mammography, Dental, Fluoroscopy, Interventional, Plain Diagnostic, CT, MRI, Ultrasound, DEXA, Mobile X-ray
1. How many Imaging systems/rooms are installed across the Trust?
2. Who is the manufacturer of the installed Imaging system?
3. What imaging model system is installed?
4. How old is the installed Imaging system?
5. Is there a service maintenance contract in place for the installed Imaging system?
6. Who is the service provider for the maintenance contract for the installed Imaging system?
311-2024
1. How many bladder scanners are owned by the Trust?
2. What is the make and model of the bladder scanners owned by the Trust?
3. What is the email address of the person responsible for the bladder scanners?
308-2024
I am doing some research regarding quality assurance software systems, used by nursing teams for auditing and accreditation across the NHS.
The examples of the audits would be – safeguarding audits, falls audits, medicines, hand hygiene audits or ward accreditation.
1. What is the current supplier name?
2. What are the contract dates (start and termination date)?
3. How much was invested in the system?
261-2024
Q1 Trust Name:
Q2 Type of Healthcare Facilities
o District General Hospital (DGH) (1)
o Specialty Hospital (2)
o Private Hospital (3)
o Community Hospital (4)
o Other (Please Specify) (5)
Q3 Demographic of Hospital Care
o Adult Hospital (1)
o Paediatric Hospital (2)
o General Hospital (Both paediatric and adult) (3)
o GP surgery (4)
o Other (Please Specify) (5)
Q4 Respondent’s Role in the Trust:
o Medical Records Manager (1)
o IT Specialist (2)
o Clinician (3)
o Administrator (4)
o Other (Please Specify) (5)
Q5 Does your Trust use electronic patient records (EPR)?
o Yes (1)
o No (2)
Q6 Which EPR system does your Trust use?
▢ Cerner (1)
▢ Epic (2)
▢ System C (3)
▢ Dedalus (4)
▢ Altera (5)
▢ Other (Please Specify (6)
Q7 Does the EPR system used by your Trust include a specific section for recording food, drug, latex, and other allergies?
o Yes (1)
o No (2)
Q8 If yes to question 7, how is the initial allergy information typically entered into the system? (Select all that relevant)
▢ Manually by Doctor (1)
▢ Manually by Pharmacist (5)
▢ Manually by Nurse (6)
▢ Manually by Dietitian (7)
▢ Automatically from Previous Records (2)
▢ Manually by Administrative Staff (3)
▢ Other (Please Specify) (4)
Q9 If yes to question 7, who is responsible for updating and/or checking allergy information in the patient’s electronic record? (Select all that apply)
▢ Clinicians (e.g., doctors, nurses) (1)
▢ Administrative Staff (2)
▢ Pharmacists (3)
▢ IT/Technical Support Staff (4)
▢ Don’t Know (5)
▢ Other (Please Specify) (6)
Q10 How is the allergy information flagged or highlighted in the patient’s records to alert healthcare providers?
o Red Flag (1)
o Pop-up Alert (2)
o Highlighted Text (3)
o Other (Please Specify) (4)
o Not highlighted/ alerted on the system (5)
Q11 What training, if any, is provided to staff on the correct recording of allergies in patient records?
o Mandatory Training Sessions (1)
o Optional Training (2)
o No Training Provided (3)
o Other (Please Specify) (4)
Q12 If training is provided on allergy documentation, does it specifically cover different types of allergies in the training materials?
o Only drug allergy recording (1)
o Both drug and non-drug allergy recording (2)
o Drug, food, and other non-drug allergy recording (e.g., latex) (3)
o Don’t know/ Unsure (4)
Q13 Does your Trust have a Local Guideline or Standard Operating Procedure (SOP) in place covering allergy documentation on the EPR?
o Yes (3)
o No (5)
o Don’t know/ Unsure (4)
Q14 If yes to Question 13, does this guideline/SOP include documentation for allergens below? (Select all that relevant)
▢ Drugs (1)
▢ Food (2)
▢ Other non-drug substances (e.g. latex) (3)
▢ Don’t know/ Unsure (5)
Q15 Does your hospital have access to specialist allergy advice for paediatric patients?
o Yes, please specify if this service available is available through In-House, Local Centre or Regional Centre. (1)
o No (2)
Q16 Does your hospital have access to specialist allergy advice for adult patients?
o Yes, please specify if this service available is available through In-House, Local Centre or Regional Centre. (1)
o No (2)
Q17 Does the incident reporting platform have a specific category for recording food or other non-drug allergy incidents?
o Yes (1)
o No (2)
Q18 In the last 10 years, has your Trust recorded any incidents where a patient was administered a food, drug, or other substance (e.g., latex) they were known to be allergic to?
o Yes (1)
o No (2)
Q19 If yes to question 18, how many such incidents have been reported in the last 10 years? [Numerical Response]
o <5, please specify (1)
o 5 – 9, please specify (2)
o 10 – 19, please specify (3)
o ≥ 20, please specify (4)
o Don’t know (5)
Q20 If yes to question 18, please indicate the number of incidents for each category: [Numerical Response]
▢ Drug allergy incidents (1)
▢ Food allergy incidents (2)
▢ Incidents to other allergic substances (3)
▢ Don’t know/ unaware (4)
Q21 Considering the start date of your EPR system, how many years’ worth of incident data have you been able to search for this survey? Ideally, up to 10 years. (e.g. 2014 – 2024)
Q22 For reported DRUG ALLERGY incidents, what are the drugs involved, age group (≤17 or >17 years), and level of harm (no harm, low harm, moderate harm, severe harm or death), listing up to 10 cases prioritized by severity of harm, followed by the most recent incidents?
Please indicate the total cases below if more than 10 cases were reported.
Example: Case 1 (Amoxicillin, >17yo, low harm).
▢ Case 1 (allergen, age, level of harm) (1)
▢ Case 2 (allergen, age, level of harm) (2)
▢ Case 3 (allergen, age, level of harm) (3)
▢ Case 4 (allergen, age, level of harm) (4)
▢ Case 5 (allergen, age, level of harm) (5)
▢ Case 6 (allergen, age, level of harm) (7)
▢ Case 7 (allergen, age, level of harm) (8)
▢ Case 8 (allergen, age, level of harm) (9)
▢ Case 9 (allergen, age, level of harm) (10)
▢ Case 10 (allergen, age, level of harm) (11)
▢ If more than 10 cases are reported, please indicate the total number of cases below. (13)
▢ No drug allergy incidents reported (14)
Q23 For reported FOOD and OTHER NON-DRUG ALLERGY incidents, what are the allergens involved, age (confirm age via clinical record if required), reactions, if serious incident reported and level of harm (no harm, low harm, moderate harm, severe harm or death), listing up to 10 cases prioritized by severity of harm, followed by the most recent incidents?
Please indicate the total cases below if more than 10 cases were reported.
Example: Case 1 (Peanut, 3yo, anaphylaxis, serious incident reported, moderate harm).
▢ Case 1 (allergen, age, reaction, serious incident reported, level of harm) (1)
▢ Case 2 (allergen, age, reaction, serious incident reported, level of harm) (2)
▢ Case 3 (allergen, age, reaction, serious incident reported, level of harm) (3)
▢ Case 4 (allergen, age, reaction, serious incident reported, level of harm) (4)
▢ Case 5 (allergen, age, reaction, serious incident reported, level of harm) (5)
▢ Case 6 (allergen, age, reaction, serious incident reported, level of harm) (7)
▢ Case 7 (allergen, age, reaction, serious incident reported, level of harm) (8)
▢ Case 8 (allergen, age, reaction, serious incident reported, level of harm) (9)
▢ Case 9 (allergen, age, reaction, serious incident reported, level of harm) (10)
▢ Case 10 (allergen, age, reaction, serious incident reported, level of harm) (11)
▢ If more than 10 cases report, please indicate the total number of cases below. (13)
▢ No food allergy OR other non-drug allergy incidents reported (14)
Q24 For FOOD AND OTHER NON-DRUG ALLERGY incidents, how many of the incidents was the allergen clearly documented in patients notes/correspondence prior to the incident? Please insert the number of cases involved in each category. (e.g. 0 – 100)
▢ Food allergies documented correctly, please specify: (1)
▢ Food allergies not documented, please specify: (2)
▢ Non-drug allergies documented correctly, please specify: (3)
▢ Non-drug allergies not documented, please specify: (4)
▢ The food/ non-drug allergens were not previously known (7)
Q25 For FOOD AND OTHER NON-DRUG ALLERGY incidents, how many of the incidents was the allergen correctly documented on the relevant field in EPR prior to incident (Cerner / Epic / Other)? Please insert the number of cases involved in each category. (e.g. 0 – 100)
▢ Food allergies documented correctly, please specify: (1)
▢ Food allergies not documented, please specify: (2)
▢ Non-drug allergies documented correctly, please specify: (3)
▢ Non-drug allergies not documented, please specify: (4)
▢ The food/ non-drug allergens were not previously known (5)
Q26 What were the causes identified in the food or other non-drug incidents? (Multiple answers allowed)
▢ Allergy not recorded in EPR (1)
▢ Allergy recorded but not flagged/alerted (2)
▢ Staff did not check EPR (3)
▢ Incorrect substance administered due to similar names/packaging (4)
▢ System error or failure (5)
▢ Other (Please Specify) (6)
▢ Unsure/ Don’t know (7)
Q27 What challenges, if any, does your Trust face in accurately recording and managing allergy information in EPR systems?
Q28 What improvements do you suggest could be made at a national level to better manage allergy information in patient records?
223-2024
Digital Dictation
● Do you use Digital Dictation? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Outsourced Transcription
● Do you use Outsourced Transcription? If yes, could you please answer the following questions:
○ Name of the supplier:
○ What procurement method (if any) was used to obtain this system, i.e. what framework:
○ The contract start date:
○ Volume of letters per month:
○ Total contract value:
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service:
○ What is the person(s) email and telephone number:
○ What would you like to see in this product that is currently not being delivered:
Speech Recognition
● Do you use Speech Recognition? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Ambient AI Scribe
● Do you use AI-enabled Ambient Scribe? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Video Consultation
● Do you use Video Consultation? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
○ How many user licences do you have?
○ What % of virtual/remote consultations are conducted using video vs telephone?
Health Information Systems
What supplier(s) do you use for the following?
● PAS (Patient Administration System)
● EPR (Electronic Patient Record)
● eDMS (Electronic Document Management System)
● RIS (Radiology Information System)
● LIMS (Laboratory Information Management System)
● e-Correspondence (e.g. Docman)
● Hybrid Mail (e.g. Synertec)
● Patient Portal
253-2024
In the past 12 months, please confirm
1) The number of written translation requests and how many were met (e.g. January 2023 – 2 requests / 2 met)
2) The number of pre-booked telephone interpretation requests and how many were met?
3) The number of on-demand telephone interpretation requests and how many were met?
4) The number of face-to-face interpretation requests and how many were met?
5) A breakdown of the number of Face to Face Interpreter requests by language (e.g. January 2023: Polish 80 / Romanian 62 / Bulgarian 50 / Urdu 22 etc for each language each month)
6) What % of Face to Face Interpreter requests were met?
7) How many Interpreters Did Not Attend their appointments?
8) How many patients did not attend their appointment?
9) How many patients who did not attend appointments needed an interpreter?
10) How many bookings were cancelled by patients last minute?
11) What was the total spending for the year across all interpretation and translation services?
12) Who is the incumbent provider for the Trust?
13) When did the current contract come into effect?
246-2024
• What training is provided at Trust level to ensure safe and holistic care of the patients with spinal cord injury and which group of professionals is the training directed to?
• What training is available at Trust level for the Spinal Manual Handling competencies, for band 2, 3, 4, 5 and above? Who is responsible for the delivery of such training, does it fall under the Manual Handling or the Spinal Unit/Centre remit?
• How often is training delivered and how are competencies achieved and maintained?Are updates required to maintain competency?
• What guidance document/competency (e.g. MASCIP) is used during training of Spinal Manual Handling skills?
• How frequently trainers on Spinal Manual Handling skills would require updates?
249-2024
1. Has the trust received written advice or guidance from NHS England setting out how to comply with the NHS sexual safety charter? Please answer yes or no.
1.1 If yes, please set out what advice or guidance NHS England provided, or provide a copy of it.
2. Point 10 of the NHS sexual safety charter states: “We will capture and share data on prevalence and staff experience transparently.” If you answered yes to question 1, has NHS England provided written advice or guidance as to how the trust should record the prevalence of unwanted, inappropriate and/or harmful sexual behaviour in order to comply with point 10 of the charter? Please answer yes or no.
2.1 If yes, please set out what advice or guidance NHS England has provided, or provide a copy of it. Specifically, please clarify whether this guidance prescribes what sexual harm data the trust should record, and how to record it? For example, does it stipulate that the trusts should record specific categories of sexual harm, such as patient-on-staff or staff-on-patient incidents? If so, please provide details.
3. If the trust has received no guidance from NHS England as to how to record the prevalence of unwanted, inappropriate and/or harmful sexual behaviour, how does the trust currently record these incidents?
3.1 Does the trust record and centrally collate all types of sexual safety incidents? Please answer yes or no.
3.2. Which of the following categories of incidents does the trust record and centrally collate. Please answer yes or no:
• Patient-on-staff incidents
• Staff-on-staff incidents
• Patient-on-patient incidents
• Staff-on-staff incidents
• Visitor-on-staff incidents
• Visitor-on-patient incidents
• Patient-on-visitor incidents
• Staff-on-visitor incidents
3.3 Does the trust record any other categories of incidents, such as incidents perpetrated by members of the public? If so, please provide details of these categories.
4. Is the trust fully compliant with all 10 points of the sexual safety charter?
4.1. If yes, when did the trust become fully compliant?
4.2 If no, what points of the charter has the trust yet to comply with; and when does the trust expect to become fully compliant with the charter?
5. Has the trust’s compliance with the charter been assessed or audited by NHS England? Please answer yes or no.
5.1 If yes, what were the findings of that assessment or audit? Was the trust deemed to be fully compliant, partially compliant or not compliant?
5.2 If yes, when was the assessment or audit carried out and when did the trust receive its findings?
6. Has the trust undertaken any internal audits or assessments of its compliance with the sexual safety charter? Please answer yes or no.
6.1 If yes, what were the findings or this assessment or audit?
6.2 If no, does the trust have plans to conduct an audit or assessment of compliance?
6.3 If you answered yes to 6.2, when does the trust plan to conduct this assessment or audit of compliance?
7. Does the trust keep centralised records of child abuse committed on the trust premises? Please answer yes or no
8. Which incident and risk reporting system does the trust use to record sexual unwanted, inappropriate and/or harmful sexual behaviour? (For example, Datix or Ulysses.)
9. Has the trust appointed a domestic abuse and sexual violence (DASV) lead? Please answer yes or no.
234-2024
Can you please confirm that Dr Olusola Kolawole has an E – learning account with you and all courses are alligned to CSTF or UK Resus as applicable.
Also, please confirm if BLS Level 2 Resuscitation Session is practical or online training.
209-2024
1. How many clinical coders are employed by the Trust?
2. Who is responsible for the clinical coding team and who does that individual report into?
3. What did the Trust spend on external coding support in the 2023-2024 financial year?
4. What is the current coding backlog?
5. How many Finished Consultant Episodes does the Trust complete per year?
6. How many vacancies does the Trust currently have for clinical coding staff?
175-2024
Under the FOI Act please can you provide me with the answers to the below:
In the period 1st October 2023 to 30th September 2024, please confirm which framework was used for the recruitment of agency staff within the following categories:
• Facilities
• Estates
• Administrative / Clerical
• Ambulance / Patient Transport
In the period 1st October 2023 to 30th September 2024, please provide a breakdown month by month of total trust spend for framework agency staff within the following categories:
• Facilities
• Estates
• Administrative / Clerical
• Ambulance / Patient Transport
In the period 1st October 2023 to 30th September 2024, please provide a breakdown month by month of total trust spend for off-framework agency staff within the following categories:
• Facilities
• Estates
• Administrative / Clerical
• Ambulance / Patient Transport
186-2024
1. Please confirm the name and email address of the relevant contact within the trust who is responsible for agency hires for the following categories:
Facilities
Estates
Administrative / Clerical
Ambulance / Patient Transport
2. Please confirm whether the trust utilises a 3rd party vendor or tech system for the hiring of the following agency staff categories. If so, please confirm the name of the vendor / tech provider:
Facilities
Estates
Administrative / Clerical
Ambulance / Patient Transport
188-2024
I wish to make an FOI request. Please provide the following information for the calendar years 2020, 21,22,23 and 24:
The number of foreign national attendances at A&E services provided by your Trust.
The number of places on waiting lists for elective procedures at your trust currently occupied by foreign nationals.
The number of treatment courses currently being provided by your trust to foreign nationals.
189-2024
I am submitting a Freedom of Information request under the Freedom of Information Act 2000. Please could you provide the following information:
1. Total Falls by Hospital: The total number of inpatient falls by hospital, covering the last five years?
2. Total Falls by Ward: The total number of inpatient falls by ward, covering the last five years?
3. Contact for Falls Leads: A list of NHS email addresses for falls leads/groups within the trust or the individuals responsible for fall prevention?
4. Falls Compensation Claims: The average annual compensation paid out by the trust in relation to inpatient falls over the past five years?
5. Absconded Patients by Ward: The number of inpatients who absconded from wards (defined as leaving without informing staff, resulting in a missing person status) by ward, covering the last five years?
6. Absconding Compensation Claims: The average annual compensation paid out by the trust in relation to absconding incidents over the past five years?
7. One-to-One Support for Fall Risk Patients: The average cost per patient, per day, for one-to-one support provided to patients at risk of falls?
190-2024
How many incidents of a retained foreign object post-procedure were logged by your Trust in the past five years?
By ‘retained foreign object post procedure’, I refer to retained guide wires, mouth props, surgical instruments, needles, vaginal swabs, throat packs, etc.
Please break down this information by:
• The retained item.
• The financial year, covering April 1st – March 31st (2019/20, 2021/22, 2022/23, 2023/24, 2024/25). For the latter, please provide information from April 1st to September 30th 2024.
195-2024
1. How many FOI requests did you receive in FY 20/21 FY 21/22 FY 22/23 FY 23/24 and FY24/25 (to date)?
2. What is the average monthly number of FOI requests received by your organisation?
3. Percentage of the responses that were sent within 20 working days (compliance rate).
4. How many staff do you employ for processing FOI requests? What is their whole time equivalent? What band are they?
155-2024
1. Number of Freedom of Information requests received.
2. Percentage that were sent out on time.
3. Number of which were sent back for internal review
4. Number of which were referred to the ICO.
5. Number of staff that you had in the year to process Freedom of Information requests. (if this changed throughout the year, please can we request the total number budgeted for and the average number actually in post)
Please can this be broken down into the following years.
a) 1st April 2022 – 31st March 2023
b) 1st April 2023 – 31st March 2024
c) 1st April 2024 – to date
185-2024
Please may I know if your NHS Trust
a. owns any staff accommodation?
b. If this accommodation currently available for your NHS staff to book on a short term and ad hoc basis?
c. Is the management of bookings of these properties (by staff) outsourced to a 3rd party?
d. If the management of these properties is done inhouse, by the Trust, what software (if any) is used to manage these bookings?
e. Please may I have the name and email address of the manager of this NHS Staff Accommodation service
183-2024
This is an information request relating to staff networks at the Trust.
Please include the following information for 2020/22, 2022/23, 2023/24:
• A list of all the staff networks at the trust.
• Whether each network receives funding from the trust and, if so, how much (please express annually for the last three financial years)
• How much FTE equivalent staff time each network is entitled to. For example, a staff network may have a chair who’s entitled to spend 10% of their working hours devoted to the network (please express annually for the last three financial years)
• A list of events that each network has held in this financial year so far (April to the present day), including the title of the event, information on any guest speakers and the time of the event.
163-2024
We are a Medical Recruitment Agency who supply doctors into the NHS. As such, we supply under specific NHS Frameworks, one of the framework obligations is that we receive written confirmation that we have verified that the worker completed this training.
Can you please confirm that Dr Olusola Kolawole has an E – learning account with you and all courses are aligned to CSTF or UK Resus as applicable.
181-2024
Please provide information regarding the following 6 system contracts and their accompanying consulting support contracts:
1. Analytics (BI that includes outcomes)
2. BI & Data Warehousing
3. Digital Dictation
4. Improving Access to Psychological Therapies (IAPT)
5. Secondary Care EPS
6. Voice recognition
Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name –
c) System name –
d) Date installed –
e) Contract expiration –
f) Is this contract annually renewed? – Yes/No
g) Do you currently have plans to replace this system? – Yes/No
h) Procurement framework –
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes (e.g. we are currently out to tender) –
Accompanying Consulting Support Contracts (if applicable):
l) Is there an accompanying consulting support contract for this system? – Yes/No
m) If yes, please provide the consulting firm’s name:
n) Consulting contract start date –
o) Consulting contract end date –
526-2023
Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your trust does not use the system or have the department:
System type – Discharge Letters
Supplier name
System name –
Date installed –
Contract expiration –
Is this contract annually renewed? – Yes/No Do you currently have plans to replace this system? – Yes/No Procurement framework – Other systems it integrates with? – Total value of contract £. – Notes – e.g. we are currently out to tender
–
System name – Diagnostic Reporting
Date installed –
Contract expiration –
Is this contract annually renewed? – Yes/No Do you currently have plans to replace this system? – Yes/No Procurement framework – Other systems it integrates with? – Total value of contract £. – Notes – e.g. we are currently out to tender
–
System type –Digital Dictation
Supplier name
System name –
Date installed –
Contract expiration –
Is this contract annually renewed? – Yes/No Do you currently have plans to replace this system? – Yes/No Procurement framework – Other systems it integrates with? – Total value of contract £. – Notes – e.g. we are currently out to tender
–
System type –Bed Management
Supplier name
System name –
Date installed –
Contract expiration –
Is this contract annually renewed? – Yes/No Do you currently have plans to replace this system? – Yes/No Procurement framework – Other systems it integrates with? – Total value of contract £. – Notes – e.g. we are currently out to tender
System definitions:
Discharge Letters – the ability to electronically generate and send detailed discharge letters to GPs and other relevant HCPs, when a patient is discharged from hospital-based services.
Diagnostic Reporting – test results which are electronically transmitted to the clinician who ordered them, with receipt acknowledgement.
Digital Dictation – device used for recording and managing natural speech, allowing staff to verbally input a patients’ note into a system without having to manually input it.
Bed Management – real-time bed states are viewable and accessible, enabling more efficient management of bed occupancy and patient movements.
GHC-24062024-243898
Trust HQ Edward Jenner Court 1010 Pioneer Avenue Brockworth Gloucester GL3 4AW --- E-mail:...
GHC-24062024-243897
Trust HQ Edward Jenner Court 1010 Pioneer Avenue Brockworth Gloucester GL3 4AW --- E-mail:...
257-2122
Freedom of Information Request – Ref: FOI 257-2122
Thank you for your recent Freedom of Information request received via post on 2nd November 2021. Please find our response below.
1. How many people have died in your hospitals that are part of the Gloucestershire Health & Care NHS FT from COVID-19 alone? I am aware of the number of people that have died within 28 days of a positive COVID-19 test, so they could have died from other causes. I just want to know the exact figure from 1st February 2020 until the 30th September 2021 of people that have died due COVID-19 alone and not anything else please. In order to answer this question, a review of patient Medical Certificate of Cause of Death MCCD. was undertaken. Between 01.02.2020 and 30.09.2021, there were 9 deaths of patients in GHCNHDFT hospitals, where COVID-19* was the only recorded disease or condition on the patients’ MCCD, including at Part 1 MCCD direct cause of death. and Part 2 other significant conditions contributing to death but not related to the direct cause of death recorded at Part 1 MCCD..
*To ensure inclusivity of data, in addition to ‘COVID-19’ being recorded at Part 1a MCCD, the table below shows the alternatives which were included in above figure, where COVID-19 remained the only cause of death recorded:
Part 1a MCCD Part 1b MCCD
Acute respiratory distress syndrome COVID-19
Covid-pneumonia –
Covid19 pneumonitis Coronavirus infection
Lower respiratory tract infection COVID-19
Pneumonia COVID-19
NB: Please note, as the request clearly stipulates ‘people that have died due COVID-19 alone and not anything else please’, deceased patients who had COVID-19 recorded at Part 1 MCCD, together with other conditions/diseases recorded at Part 1 and/or Part 2 of the MCCD have not been included in the above figure. If this information is required, please submit an additional request stipulating a breakdown of deaths where COVID-19 was recorded at Part 1 MCCD as the direct cause of death, regardless of whether any other conditions or diseases were recorded at Part 2 MCCD.
GHC-03062024-240331
How many paperclips are bought yearly?
GHC-03062024-240327
Answer to requester – Test and ready to publish as all complete.
014-2023
Complaint
045-2023
I am writing to request information under the Freedom of Information Act. I would be grateful if you could acknowledge receipt of this request and look forward to your full response within 20 working days, as stipulated by the act.
As we are updating our HSJ database, we are trying to seek the figures for the Cost Improvement Programme that was delivered for 2023-2024. Please provide the response as per the given questions below.
Org Code Org Name Total Cost Improvement Plan £ millions. 2023-24 Total Cost Improvement Plan as a proportion of controllable operating expenditure %. 2023-24 excluding PFI costs, for example.%
047-2023
Please could you help me to find out who is responsible for decision making for the community diagnostic centres? Are they run by the Community Trusts or does it fall under the ICS?
042-2023
1. Do any patients at your Trust’s adult eating disorder service have ‘Advance Decisions/Directives to refuse medical treatment’ ADRTs. recorded on their electronic records? It is NHS policy that all ADRTs must be recorded on patients electronic records..
2. How many adult eating disorder patients ADRTs have ‘Advance Decisions/Directives to refuse medical treatment’ ADRTs. currently recorded on their electronic records?
044-2023
Dear Freedom of Information Officer,
Under the Freedom of Information Act 2000. and in relation to disabled children’s occupational therapy OT. services provided in your area Gloucestershire., I would be grateful if you could provide the following information to us:
For the following two periods:
1st April 2021 to 31st March 2022 and
1st April 2022 to 31st March 2023
1. What was the average timeframe from referral of a disabled child to the Occupational Therapy service to the comprehensive assessment of their needs by an Occupational Therapist?
From the date of receipt of this request:
2. How many disabled children are currently waiting for an assessment?
3. After being referred, what is the longest waiting time that a disabled child is currently waiting for an assessment?
416-2023
I’m a journalist for the i paper investigating CAMHS and the delays/rejections since the pandemic. Please could you provide me with the following information for your area:
• The proportion of referrals to the mental health service deemed inappropriate or rejected in the 2019/2020 financial year and the 2020/2021 financial year
• The reasons for referrals to the mental health services being rejected in these years
• The median and maximum waiting times between initial assessment and the start of treatment in these years
312-2022
We write to you on behalf of the Academic Collaborative for Equality & Inclusivity in Surgery ACEIS. UK. We are a newly formed independent think tank that is performing a deep dive into workforce inequalities faced by both gender and race in surgery.
Our first project is looking into the ENT profession across the four nations of the NHS. It will then be our intention to then look at other surgical disciplines over time.
Please accept our freedom of information request that is attached to this email. We would be grateful if you can sanction our request which requires limited anonymised data. We would of course be happy to work with your ESR team to advise on the data sets if required.
244-2122
Freedom of Information Request – Ref: FOI 244-2122
Thank you for your recent Freedom of Information request. Please find our response below.
Contact Centre/Call Centre Contracts Contracts and Costs associating to all/any systems used to manage Inbound Contact from Patients. i.e Call/Telephony Management Systems, Email Management Services/software, Help Desk Agents and Hotlines etc..
1. Do you have a call centre? No
2. If yes, how many call centre/support agents do you have?
3. What is your average cost per call annual.?
4. How many calls does your call centre receive annual.?
Inbound Network Services Contracts by “Inbound Network Services”, I am referring to Inbound Call, Telephony and Email Management Services, and any other inbound channels used by Patients to make contact..
Website Traffic Spend/Analysis even if hosted by an Agency.
Number of Visits per month Average. Who is the supplier/agency/internal stakeholder responsible for hosting/maintaining and managing the websites.? Does your organisation’s websites. have an on-site search bar?
– What Content Management System is your site-search connected to if so.?
– What is the Search Bar Utilisation? If known, % of Website visitors. – Who is the Supplier/Owner of the on-site search on your website?
275-2122
I would like to please request the following information:
1. Could you please provide the number of patients treated with teriparatide in the last 12 months of data you have November 2020 – October 2021..
2. Could you provide the proportion that were treated with teriparatide within Rheumatology, Orthopedics or other.
3. Could you provide the number of patients treated with oral bisphosphonates in the last 12 months of data you have November 2020 – October 2021..
4. Could you provide the proportion that were treated with oral bisphosphonates within Rheumatology, Orthopedics or other.
5. Could you provide the number of patients treated with Vitamin D in the last 12 months of data you have November 2020 – October 2021..
6. Could you provide the proportion that were treated with Vitamin D within Rheumatology, Orthopedics or other.