RE: Freedom of Information Act 2000
I am writing to make a request under the Freedom of Information Act 2000. I am a Dental Core Trainee employed by Torbay and South Devon Foundation Trust.
Please provide the following information in relation to patients treated by your Trust:
1. The total number of incidents reported involving missing, lost, or damaged dentures belonging to patients while under the care of your Trust.
2. Please provide this data for each of the last five financial years (or the maximum period available if five years is not held) ie 2020 to and including 2025
3. If available, please break the data down by hospital site (where your Trust operates more than one hospital)
For clarity, this request includes (but is not limited to) incidents recorded via:
– Incident reporting systems eg Datix
– Complaints eg Patient Advice and Liaison Service
– Claims or risk management records
– The finance department to include reimbursement claims or financial costs associated with lost or damaged dentures
In addition, please provide:
Copies of, or links to, any current or recently applicable policies, procedures, or guidance relating to:
The maintenance of oral hygiene for patients
The management, labelling, storage, or safekeeping of patients’ dentures or other removable dental appliances
The reporting and handling of incidents involving lost, missing, or damaged patient property (where dentures are included or referenced)
If the information is held across more than one system or document, please include data from all relevant sources.
I am happy to receive the information in electronic format, via Excel. If any exemptions are applied, please specify the exemption relied upon and provide the reasoning.
Thank you for your assistance.
Yours faithfully,