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Corporate Governance

Complaints – IT Operations

Dear FOI Team,

I am requesting the following information under the Freedom of Information Act:

The number of complaints raised against the IT Ops department of Gloucestershire Health and Care NHS Foundation Trust between 2020 and 2025.

A summary of the nature of these complaints.

The outcomes of any investigations or resolutions.

Any internal governance reviews or audits related to IT service delivery during this period.

Please confirm receipt and let me know if any clarification is needed.

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Patient Notes — Paper and Electronic

I would like to request the following information under the Freedom of Information Act.

Question 1:
– Are PATIENT NOTES* in your trust: all paper, all electronic, or a mixture of both?
– If patient notes are primarily electronic:
– When did the trust transition from paper to electronic?
– What is the name of the electronic patient record platform used?
– If patient notes are primarily paper:
– Are there plans to transition from paper to electronic? If yes, when?
* ‘Patient notes’ here refers to written documentation of clinical encounters with patients, completed by a healthcare professional.

Question 2:
– Are DRUG CHARTS in your trust all paper, all electronic, or a mixture of both?
– If drug charts are primarily electronic:
– When did the trust transition from paper to electronic?
– What is the name of the electronic prescribing system used?
– If drug charts are primarily paper:
– Are there plans to transition from paper to electronic? If yes, when?

Question 3:
– Do the following departments in your trust use paper PATIENT NOTES (either partially or fully)? Please indicate Yes, No or Not sure / Not applicable.
– Inpatient wards
– Outpatients

Question 4:
– Do the following departments in your trust use paper DRUG CHARTS (either partially or fully)? Please indicate Yes, No or Not sure / Not applicable.
– Inpatient wards
– Outpatients

Question 5:
– Are fax machines still used in any part of your trust? (Yes / No)

If you have any queries, please don’t hesitate to contact me on ssantospaulo@bmj.com

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Trusts Spend on Legal Cases – 2020 to 2025

I would like to request the following information from under the Freedom of Information Act 2000:

1. The amount of money spent by the trust on legal cases (or law firms) defending it against whistleblowers, against claims of workplace discrimination, and defending it in employment disputes in the last five financial years.

Please can the data be broken down by each year for the last five financial years (2020/21, 2021/22, 2022/23, 2023/24, 2024/25).

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Trust’s Infrastructure

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Can you please provide an update on your Trust’s Infrastructure, including aspects of Database software, Wifi coverage, and Virtualisation? The questions are in the attached spreadsheet, which I would be grateful if you could fill in.

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NHS Car Parking Fines

Please provide me with the following information under the Freedom of Information Act.

Based on your latest available data, how many fines have been handed out to members of staff at your Trust in 2024 for issues related to car parking? This could include parking in the wrong area, not having a permit etc.

If possible, please provide data broken down by year by calendar year.

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Pay-outs for Nurses following Employment Tribunal

I would like information on employment tribunal (ET1) claims involving nursing staff at your organisation.

Please answer the following 4 questions under the Freedom of Information Act and see example answers as a guide.

For each financial year between 2020 and 2025 (or the latest available date), please provide yearly figures for the below:

1. The number of employment tribunal claims bought by nurses, trainee nurses and nursing associates against the trust. [example answer: 2020 – 0, 2021 – 2, 2022 – 0, 2023 – 1, 2024 – 1]

2. The outcome from each claim [E.g. withdrawn, won, lost- e.g: In 2020, 1 was in favour of the claimant, 2 were in favour of the respondent, 1 was discontinued/settled out of court]

3. How many cases each year led to an employment tribunal ruling the organisation must pay costs to the claimant, and how much was paid [example answer: 2020 – 1 case, £0 paid; 2021 – 2 cases, £12,000 paid; 2022 – 3 cases, £0 paid; 2023 – 0 cases, £0 paid, 2024 – 3 cases, £0 paid]

4. If possible, please break down each claim by type [e.g. public interest disclosure, unfair dismissal, discrimination]

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511-2023

What is the approximate size of the population you serve?
How many staff do you currently employ?
How many AHPs do you currently employ?
What AHP services do you offer?

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