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Corporate Governance

DSPT-Relevant Current & Incoming Suppliers

Dear Gloucestershire Health and Care NHS Foundation Trust,

Under the Freedom of Information Act 2000, please provide the following information:

1. A list of all external suppliers, contractors, or partner organisations who currently fall within the remit of the NHS Data Security & Protection Toolkit (DSPT) for your organisation.

This includes any supplier that handles patient data, accesses NHS systems, or provides digital, software, cloud, data-processing, or cyber-security services requiring DSPT compliance.

2. A list of any new, incoming, or planned suppliers (contracted or due to go live within the next 12 months) who will fall within the DSPT remit for the same reasons.

3. For each supplier identified in Q1 or Q2, please confirm (if recorded):

– Whether they are required to maintain a “Standards Met” DSPT submission

– The date you last checked or verified their DSPT status (or expected verification date for new suppliers)

4. Does your organisation maintain an internal register or log of DSPT-relevant suppliers (including planned or onboarding suppliers)?

– If yes, please provide the relevant extract.

– If no, please confirm that no such register exists.

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Alzheimer’s Claims

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To whom it may concern,

Please provide me with the following information under the Freedom of Information Act.

How many negligence claims related to Alzheimer’s Disease has your trust received in the years 2021, 2022, 2023, 2024 and 2025? Can you please provide the number per year and not as a total.

If this is too much, could you please just provide the year 2024 and 2025.

Can you also provide how much has been paid out for these negligence claims for each year – 2021, 2022, 2023, 2024 and 2025? Can you please provide the number per year and not as a total.

If this is too much, could you please just provide the year 2024 and 2025.

If it is not possible to provide some of the data requested, I would be grateful if you could provide whichever elements of this FOI request are eligible for release.

Therefore, if it is possible to ascertain within the prescribed time limit, without having to provide a fee for further investigations, please respond in electronic form with all the information above to my email address.

Thanks,

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NHS cyber governance and board oversight (2018–2024)

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Please provide information for the period 1 January 2018 – 31 December 2024 (inclusive) or the most recent complete year available.

1. Governance framework — The framework used for cybersecurity governance (e.g. NCSC CAF, DSPT, ISO 27001) and the year of its latest board approval.
2. Board review frequency — How often the board or an executive committee formally reviews cyber resilience or cybersecurity governance (e.g. annually, quarterly, ad hoc).
3. Most recent review — The title and month/year of the latest board or committee paper or report relating to cyber resilience (no internal findings required).
4. Reporting line — The current reporting structure for cybersecurity governance (e.g. CISO → CIO → Board).
5. External assurance — Whether the Trust has undergone external assurance such as CAF self-assessment, DSPT validation, independent audit, or security testing (e.g. penetration test / red-team). If so, please indicate only the type and frequency, not the scope or results.
6. Concurrent improvement programmes — Approximate number of cybersecurity-related improvement programmes or initiatives active concurrently in a typical year (2018–2024) and trend (increasing/decreasing/stable).
7. Internal coordination — Whether a steering group, programme office, or committee coordinates concurrent cybersecurity initiatives within the Trust, and its reporting level (executive/board).
8. Cross-Trust coordination — Whether the Trust participates in structured coordination or information-sharing mechanisms with other NHS Trusts or regional bodies on cyber-resilience governance (e.g. ICS cyber networks), and at what level (regional/national).
9. Board learning — Whether board-level training sessions or workshops on cyber resilience have been held since 2018, and in which years.

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Printing / Mail Rooms / Electronic Records

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Dear Gloucestershire Health & Care NHS Foundation Trust
Please answer the following questions:
Print Room
1. Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing?
2. Is this run by your own staff or outsourced to a third-party provider?
3. If run internally, how many full-time equivalent (FTE) run this facility?
4. Number of devices & model type/s?
5. Name of incumbent supplier?
6. Contract start / end date and length of any option to extend?
7. If outsourced, please advise contract start / end date and length of any option to extend?
8. Was this contract awarded through a framework? If yes, which one used?
9. Annual spend (ex VAT) covering equipment & staff costs or total outlay if this service is outsourced
External Print
1. Do you outsource any print requirement to an external supplier/s (for example to print forms, booklets, leaflets, manuals, posters, banners etc)?
2. Name of incumbent supplier/s?
3. If this arrangement provided under contract, please advise start / end date and length of any option to extend?
4. Was this contract awarded through a framework? If yes, which one used?
5. Alternatively, was this awarded through a DPS arrangement?
6. Annual spend (ex VAT) for this service over the past 12 months?
Mail Room (Inbound and/or Outbound)
1. Do you have your own in-house Mail Room operation?
2. If yes, how is the service run – physical or digital mail distribution?
3. Is this run by your own staff or outsourced to a third-party provider?
4. If run by your own staff, how many full-time equivalent (FTE) staff run this facility?
5. If outsourced, please advise name of current provider, contract start / end date and length of any option to extend?
6. Was this contract awarded through a framework? If yes, which one used?
7. Annual spend (ex VAT) covering running and staff costs or total outlay if this service outsourced?
8. Do you use a Hybrid Mail service as part of your patient communications approach?
9. If yes, please (a) name supplier (b) contract start / end date (c) framework through which this awarded?
Medical records / Digital Forms / Storage
1. Have you yet to start, partly started or completed scanning your medical records?
2. If started or completed, was this handled in-house or by an external company? If yes, please name the supplier
3. Have you digitalised all your forms and are running a PiP (Paperless in Patient) approach (from the point of patient presentation to them leaving are all patient records digitalised)?
4. If you are not using a PiP approach, do you scan your end of episode material?
5. Do you store medical records on site or is this handled off site by an external company? If yes, please name supplier
6. Do you use a digital HR staff onboarding and administration system that interfaces with ESR to support HR processes and workflows?
Finally, who at the Trust is responsible for these arrangements?

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Patient Safety Systems – Learning

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In 2023 you were kind enough to provide information regarding your patient safety systems for the first part of a 2 year project investigating national reporting trends following the introduction of the Learn from patient safety events (LFPSE) service.

Your help and support are invaluable for this work. This is the final stage of this study and if you can help again with the following 2 questions that will enable the study to be completed.

1) When did your trust complete transition to the Learn from patient safety events (LFPSE) service (Month/Year) ?

2) What is now the minimum number of data fields that a member of staff must complete to submit a patient safety report please? (This may vary with different subtypes of report so please provide the lowest number of data fields that is possible, you were previously able to provide this in 2023)

I appreciate the work required and if your trust would like a copy of the output of the completed study reviewing number of patient safety incidents submitted per member of staff related to number of minimum data fields pre and post LFPSE please let me know and when completed I will share this with you.

Thank you for your help and support,

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Complaints – IT Operations

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Dear FOI Team,

I am requesting the following information under the Freedom of Information Act:

The number of complaints raised against the IT Ops department of Gloucestershire Health and Care NHS Foundation Trust between 2020 and 2025.

A summary of the nature of these complaints.

The outcomes of any investigations or resolutions.

Any internal governance reviews or audits related to IT service delivery during this period.

Please confirm receipt and let me know if any clarification is needed.

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Patient Notes — Paper and Electronic

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I would like to request the following information under the Freedom of Information Act.

Question 1:
– Are PATIENT NOTES* in your trust: all paper, all electronic, or a mixture of both?
– If patient notes are primarily electronic:
– When did the trust transition from paper to electronic?
– What is the name of the electronic patient record platform used?
– If patient notes are primarily paper:
– Are there plans to transition from paper to electronic? If yes, when?
* ‘Patient notes’ here refers to written documentation of clinical encounters with patients, completed by a healthcare professional.

Question 2:
– Are DRUG CHARTS in your trust all paper, all electronic, or a mixture of both?
– If drug charts are primarily electronic:
– When did the trust transition from paper to electronic?
– What is the name of the electronic prescribing system used?
– If drug charts are primarily paper:
– Are there plans to transition from paper to electronic? If yes, when?

Question 3:
– Do the following departments in your trust use paper PATIENT NOTES (either partially or fully)? Please indicate Yes, No or Not sure / Not applicable.
– Inpatient wards
– Outpatients

Question 4:
– Do the following departments in your trust use paper DRUG CHARTS (either partially or fully)? Please indicate Yes, No or Not sure / Not applicable.
– Inpatient wards
– Outpatients

Question 5:
– Are fax machines still used in any part of your trust? (Yes / No)

If you have any queries, please don’t hesitate to contact me on ssantospaulo@bmj.com

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Trusts Spend on Legal Cases – 2020 to 2025

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I would like to request the following information from under the Freedom of Information Act 2000:

1. The amount of money spent by the trust on legal cases (or law firms) defending it against whistleblowers, against claims of workplace discrimination, and defending it in employment disputes in the last five financial years.

Please can the data be broken down by each year for the last five financial years (2020/21, 2021/22, 2022/23, 2023/24, 2024/25).

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Trust’s Infrastructure

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.

Can you please provide an update on your Trust’s Infrastructure, including aspects of Database software, Wifi coverage, and Virtualisation? The questions are in the attached spreadsheet, which I would be grateful if you could fill in.

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NHS Car Parking Fines

Please provide me with the following information under the Freedom of Information Act.

Based on your latest available data, how many fines have been handed out to members of staff at your Trust in 2024 for issues related to car parking? This could include parking in the wrong area, not having a permit etc.

If possible, please provide data broken down by year by calendar year.

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Pay-outs for Nurses following Employment Tribunal

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I would like information on employment tribunal (ET1) claims involving nursing staff at your organisation.

Please answer the following 4 questions under the Freedom of Information Act and see example answers as a guide.

For each financial year between 2020 and 2025 (or the latest available date), please provide yearly figures for the below:

1. The number of employment tribunal claims bought by nurses, trainee nurses and nursing associates against the trust. [example answer: 2020 – 0, 2021 – 2, 2022 – 0, 2023 – 1, 2024 – 1]

2. The outcome from each claim [E.g. withdrawn, won, lost- e.g: In 2020, 1 was in favour of the claimant, 2 were in favour of the respondent, 1 was discontinued/settled out of court]

3. How many cases each year led to an employment tribunal ruling the organisation must pay costs to the claimant, and how much was paid [example answer: 2020 – 1 case, £0 paid; 2021 – 2 cases, £12,000 paid; 2022 – 3 cases, £0 paid; 2023 – 0 cases, £0 paid, 2024 – 3 cases, £0 paid]

4. If possible, please break down each claim by type [e.g. public interest disclosure, unfair dismissal, discrimination]

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511-2023

What is the approximate size of the population you serve?
How many staff do you currently employ?
How many AHPs do you currently employ?
What AHP services do you offer?

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