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FOI 301-2024

Please could I request the following information under the Freedom of Information Act:

For the last five years (2020, 2021, 2022, 2023 and 2024), could you please provide me with the following information:

1) How many patients did you treat who were from out of the area?

2) How many patients did you have to deny treatment and send to another mental health trust because of a lack of capacity or for any other reason?

3) How many beds did you have for your mental health patients?

4) How many patients did you place in accommodation outside of the hospital e.g. bed and breakfasts or hotels as you had run out of beds?

5) How many patients were ready to be discharged but were kept in hospital as they had no suitable accommodation or care package?

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FOI 298-2024

1. Please confirm whether your trust has ever utilised an Insourcing model to combat and reduce waiting list times?
2. If so, please can you confirm whether one has been utilised in the last 12 months, and for what specialty including any associated sub-specialty.
3. Please confirm the frameworks utilised for insourcing and if there were any direct awards made. If so, please confirm who they were made to and for what purpose.
4. In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
• Total trust spend with Insourcing contracts
Please provide a further breakdown for Insourcing contracts by:
• Spend per specialty
• Spend per agency name
5. Please confirm your allocated budget for Insourcing staffing for the period 1st October 2024 to 31st December 2024

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FOI 287-2024

I would like to request under the Freedom of Information Act details on ransomware attacks on your organisation between 2019 and 2024.

For the avoidance of doubt, a ransomware attack is a type of cyberattack which prevents an organisation accessing their own files or computer networks after criminals manage to infect the system with malware. These type of attacks involve the criminals demanding payment for a key to restore access to the files.

In particular, I would like to know the number of ransomware attacks on your organisation between 2019 and 2024.
I would like to know the number of successful attacks on your system.
I would also like to know the cost of these attacks on your organisation, including the amount of ransom or payments made to restore access to your systems.
I would appreciate it if you could break down the figures for each year.
I would also appreciate it if you could supply the data on an excel spreadsheet or other type of .CSV file.

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127-2023

1. In the last 60 days how many hours has your trust utilised Thornbury Nursing Services for agency nurses?
2. In the last 60 days which wards, departments were these TNS requests for?
3. Please can you confirm how many nursing shifts have been filled by Thornbury Nursing Services?
4. In the last 60 days has your Trust utilised any other off framework provider for agency nurses? If yes, please name these providers.
5. Please can you confirm how many shifts have been released/allocated to off framework agencies within the last 60 days?
6. In the last 60 days which wards, or departments were these off framework requests for?
7. Please can you confirm how many nursing shifts have been filled by off framework agencies within the last 60 days?
8. How many long-term lines of work or block bookings are currently being supplied by off framework agencies?
9. Which off framework agencies is the trust currently utilising for Nursing vacancies and what is the spend on these agencies year to date?
10. What is the average charge for both RMN’s and RGN’s from off framework agencies?
11. Who at director level is responsible for patient safety and staffing levels?
12. Who at temporary staffing is responsible for onboarding new agencies and could you provide me with their contact details?
13. Can you confirm if your Off-Framework agency suppliers list PSL. is always looking to onboard new agencies. If not, what dates does the Trust review this list and look to bring new agencies onto It?

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080-2023

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.
Please proved information regarding the following systems:
1. Analytics BI that includes outcomes.
2. Child Health System
3. Health Information Exchange HIE.
4. Improving Access to Psychological Therapies IAPT.
5. Order Communications
6. Pathology
7. Population health management
8. Transfers of care system
9. Trust Integration Engine TIE.
10. Voice recognition

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BBC 128-2023

I am writing to request the following data under the Freedom of Information Act.

If all the below questions cannot be answered within the appropriate time limit, please can you answer the questions in order as below until the limit is reached.

1. In each of the following financial years, how many individuals were referred to IAPT/NHS Talking Therapies by drug and alcohol services?
i. 2018-19
ii. 2019-20
iii. 2020-21
iv. 2021-22
v. 2022-23

2. How many of those in question 2 were a. accepted and b. declined for support from IAPT/NHS Talking Therapies? Please break the information down by the following financial years.
i. 2018-19
ii. 2019-20
iii. 2020-21
iv. 2021-22
v. 2022-23
Please provide a figure for c. other, where relevant. For example, if the individual was referred but didn’t engage further with your service and was therefore neither accepted nor declined.

3. In each of the following financial years, how many individuals with known drug and/or alcohol issues or dependence were referred to IAPT/NHS Talking Therapies by a GP?
Where required for data collection, please take ‘drug and/or alcohol issues or dependence’ to mean the ICD10 codes F10-F19 inclusive.

If data for the number referred ‘by a GP’ is not available, please provide the number referred from primary care.

i. 2018-19
ii. 2019-20
iii. 2020-21
iv. 2021-22
v. 2022-23

4. How many of those in question 3 were a. accepted and b. declined for support from IAPT/NHS Talking Therapies? Please break the information down by the following financial years.
i. 2018-19
ii. 2019-20
iii. 2020-21
iv. 2021-22
v. 2022-23
Please provide a figure for c. other, where relevant. For example, if the individual was referred but didn’t engage further with your service and was therefore neither accepted nor declined.

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084-2023

I am getting in touch from BBC Radio 4, File on 4. I wish to request the following information under the Freedom of Information Act:
For the following calendar years; 2023 up to date., 2022, 2021, 2020, 2019, 2018 please provide the following information broken down by calendar year.
1. How many appointment requests for coil fittings did your trust receive? *
2. How many appointment requests for coil removals did your trust receive? 3. How many Intrauterine device IUD. fittings were performed by your trust? 4. How many Intrauterine device IUD. removals were performed by your trust? 5. What was the average wait time for a patient to have a Intrauterine device IUD. fitted? 6. What was the average wait time for a patient to have a Intrauterine device IUD. removed?
7. How many complaints did your trust received regarding coil fittings? 8. How many complaints did your trust received regarding coil removals? If it is not possible to provide the information requested due to the information exceeding the time or cost limits identified in Section 12, please provide the information in part and chronologically with a priority placed upon 2022 and 2023 data.

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081-2023

Please can you send me the ICB organisational chart with all names and job titles in Commissioning and Transformation.

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028-2023

Thank you for your recent response to my FOI request. I would like to submit a follow up request. Please answer the questions below under the FOI Act.
This request relates to FOI 480-2023 your reference., in which you stated 2 people with diagnosed eating disorders primary or secondary diagnosis. were discharged from inpatient services within your trust with a BMI <15 between 1 Jan 2018 and 31 Dec 2022. Of those 2 inpatients discharged with a BMI <15 2018-22.: 1. Please state the number of patients that were discharged from a. a specialist inpatient eating disorder service if you have one, and b. general inpatient care. 2. Please state the number of patients that were a. 18 and above, and b. below 18. 3. Please state the number of patients who had a BMI of a. 14-14.99, b. 13-13.99, c. 12-12.99 and d. <12 4. Please state the exact BMI of the patient discharged with the lowest BMI 5. Please state how many were a. self-discharged and b. discharged by the service 6. Please state how many were subject to an MDT-informed clinical assessment before discharge 7. Please state how many were discharged under a community treatment order 8. Please provide a breakdown of where patients were discharged to - i.e. NHS intensive day-patient care / NHS outpatient care / no onwards care organised by the trust etc. If data is not recorded or retrievable in this format, please provide any information you have available concerning which NHS or non-NHS treatment/service these patients were discharged to.

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026-2023

I am emailing with a Freedom of Information request, regarding digital discharge summaries. My query is:
Where a freetext search is possible, how many digital discharge summaries included any of the terms “spiked”, “spike” or “spiking over the past 5 calendar years, and the year to date. Please provide data for each year:-
1. 2018
2. 2019
3. 2020
4. 2021
5. 2022
6. 2023 – latest available data – please specify period

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FOI 275-2024

• What Finance ERP system do you use
• When does you contract end with your current Finance System ERP
• What is the yearly cost of your Finance ERP (SaaS)
• Is your finance system based on site or in the cloud.

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364-2024

I am writing to request information under the Freedom of Information Act 2000 regarding your current Patient Level Information and Costing Systems PLICS. provider.

Specifically, I would like to request the following information:
• Name of your current PLICS provider
• Renewal date of your current PLICS contract
• Annual support and maintenance rates for your current PLICS provider

If your trust uses multiple PLICS providers, please provide the above information for each provider.

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413-2022

I am writing to you under the Freedom of Information Act 2000. to request information relating to the provision of ADHD Attention deficity hyperactivity disorder. services by Gloucestershire Health and Care NHS Foundation Trust.
Please provide the following information to the email address specified below.
1. Please name the organisations. that delivers. CYP children and young people. ADHD assessment / diagnoses in your Trust area
a. When did the contracts. begin and when is the contracts. due to end
b. What is the annual spend for this service for 2022, and for the last 5 years?
c. How is the service contracted – is it Block, Activity-based, or AQP contracting?
d. If the service is commissioned with other CCGs, ICSs or Trusts, which are these?
e. At what prevalence % of the child population. have the contracts been commissioned against?
2. Does the same organisation as for Question 1 also deliver CYP ADHD prescriptions and post-diagnosis ADHD support in your Trust area? If not, please provide the same information for this organisation.
3. Please outline the CYP ADHD pathway in your area, including key referral sources
4. How many children and young people are currently waiting for a CYP ADHD assessment in your area? What is the longest and median wait time from a referral?
a. Within the last year, how many children and young people were assessed within 12 weeks of referral?
b. Within the last year, how many children and young people were discharged without assessment?
c. Please answer Questions 4, 4a, 4b for as many historic years as possible, up to 5 years
5. For the last 5 years, please give the number of CYP patients per year in the Trust who were:
a. Referred for ADHD assessment
b. Given an ADHD assessment
c. Given an ADHD assessment from a ‘Right to Choose’ provider, outside the service contracted
d. Diagnosed with ADHD
6. For the last 5 years, what was the average number of ADHD-qualified staff delivering services in the area? How does this split by role:
a. Qualified psychiatrists
b. Paediatricians
c. Speech and Language therapists
d. Clinical Psychologists
e. For a-d, please also give numbers of trainees
7. Please provide equivalent answers for Questions 1-6, but for Adult ADHD services in the Trust. If the Trust does not distinguish between CYP and Adult ADHD services, please answer Questions 1-6 for all patients collectively

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412-2022

This is an information request relating to events held staff networks within the Trust.
Please include the information for the current financial year, 2022/23 to the present.
• A list of the events organised by the staff networks
• Full details of each event, including which network ran/hosted the event, the start and end time, the date, whether it was held online or in-person, the length, the topic and/or title, the number of attendees if held. and the speaker if possible.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for.

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FOI 267-2024

1. The number and type of inpatient mental health wards managed by your organisation (e.g 2 older adult inpatient wards, 1 PICU, 3 acute inpatient wards etc)
2. How many patients have been enterally fed on these wards, by quarter, since January 2023.
3. How many of these patients were detained under the Mental Health Act 1983.
4. How is enteral feeding recorded on the electronic patient records, for example RiO and ePMA?
5. If no patients were enterally fed on inpatient mental health wards within the last 24 months, is this because of an exclusion criteria, i.e. if this treatment was clinically indicated would a patient be transferred to a different setting? If so, what is the rationale for this please.

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323-2024

I am writing to request the following information regarding your organisation’s expenditure on Interpreting and Translation services:

• Fill rate % with your current supplier
• Cost for interpreting per hour

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322-2024

For the 3-month period ending 24th January 2025, can you please provide:
– Total Off Framework Agency Spend for Nursing and Midwifery staff
– Total hours filled by Off Framework agencies
– A list of all Off Framework agencies utilised by the Trust for nursing and midwifery and a breakdown of each ward or department and total number of shifts for each non framework agency
– A list of Agency suppliers with a day charge rate of over £40 across any nursing/midwifery speciality
– A list of Agency suppliers with a night charge rate of over £45 across any nursing/midwifery speciality
– A list of any Off Framework suppliers that have ongoing block booking arrangements for nursing and Midwifery staff with your Trust within the identified time frame (24.10.2025 – 24.01.2025)

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271-2024

1. Between January 2020 – December 2024 has your trust contracted with any of the following organisations:
Litmus UK
Medacs Healthcare
Global Medics

2. If yes, for each organisation:
a) What was the total spend per year?
b) What were the pay rates for staff provided by these agencies per year (please provide a range)?
c)How many individual shifts have been filled by doctors from those agencies

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318-2024

Question 1) Does your organisation have an Electronic Document Management System (eDMS) for digitised patient Health Records? (Yes / No)
Question 2) Have existing physical (paper) patient Health Records been scanned and digitised within the system?
Question 3) Are physical (paper) patient Health Records still created and scanned into the eDMS on an ongoing basis?
Question 4) What is the Health Records eDMS System Name?
Question 5) Who is the eDMS System Vendor? (If developed in-house by the Trust, please state: ‘in-house’)
Question 6) What is the eDMS Contract Expiry Date?

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313-2024

In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
• Total trust spend with framework agencies for locum AHP/HSS staffing.

Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name

In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
• Total trust spend with off-framework agencies for locum AHP/HSS staffing.

Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name

In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum AHP/HSS staffing

Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider

Please confirm your allocated budget for agency locum AHP/HSS staffing for the period 1st October 2024 to 31st December 2024

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254-2024

Please send me copies of all available and permitted documents relating to the redevelopment of the Wotton Lawn Hospital site since 2022 to date.
Specifically include:
– Minutes from Maxwell Suite project team meetings.
– documents that relate to the S136 Maxwell Suite and the gym
– accompanying notes / messages linked to the project team meetings including notes messages from online meetings
Please include minutes of meetings; consultation documents; option appraisals, project documents, outline business case; architect drawings; Equality Impact Assessments (approved and draft).

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299-2024

1. Any records regarding the recreational use of Ketamine in Gloucestershire, including the prevalence of Ketamine use and any services commissioned to address the problem
2. The total number of referrals made to the drug and alcohol services related to, in whole or in part, the consumption of Ketamine, for each calendar year

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312-2024

• Provide the name, job title and contact details for the person responsible for car park management
• Provide the name, job title and contact details for the person responsible for procuring any external provider of car park management services
• Confirm if your car parks are managed by yourselves ‘in house’ or are managed by an external contractor
• Where an external contractor manages your car parks please state the following:
o Company name(s)
o Value of the current contract(s)
o Start and end date of current contract(s)
o Any contract extensions already implemented, or planned to be implemented, and the length of these extensions
• For external provision of the service, please confirm the procurement route used to tender for these services (eg. via a named framework agreement, direct award, etc.)
• What methods do you currently have in place to manage your car parks (eg. attendant, ANPR, barrier, permit system)
• What is the planned date(s) for the renewal of your contract(s) or re-tender of the car park management services
• How do you plan to procure your next external provider of car park management services and what is the time scale for this?

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302-2024

I would like to submit an FOI request for the amount of human albumin in grams purchased by the trust in 2023 and 2024 (the entire calendar year),
a. broken down by manufacturer (Bio Products Laboratory, Grifols, Biotest, CSL Behring, Octapharma, Takeda),
b. by concentration (4.5%, 5%, 20%) and
c. by service ordering albumin (ICU, Liver unit, etc.)

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300-2024

1. Clozapine Titration Protocol:
Please provide a copy of or details about the current Clozapine titration protocol used by the Trust. This includes the procedures, guidelines, and any specific criteria followed for titrating Clozapine doses.
2. Outpatient and/or Community Titration:
Does Gloucestershire Health and Care NHS Trust offer Clozapine titration in outpatient and/or community settings? If so, when was this service first introduced?
3. Specialised Teams vs. CMHT Responsibilities:
Is Clozapine titration conducted by a specialised team within Gloucestershire Health and Care NHS Trust, or are Community Mental Health Teams (CMHTs) expected to carry out the titration as part of their general duties?
If it is done by a specialised team, please provide further details regarding the structure of the team.
4. Clozapine Titration for Under-18s:
Does Gloucestershire Health and Care NHS Trust offer Clozapine titration for patients under the age of 18? If so, when was this practice introduced and are there any specific guidelines for titrating Clozapine in this age group?

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Nursing agency spend

In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
Total trust spend with framework agencies for locum nurses
Please provide a further breakdown for locum nurses by:
Spend per band
Spend per specialty
Spend per agency name

In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
Total trust spend with off framework agencies for locum nurses
Please provide a further breakdown for locum nurses by:
Spend per band
Spend per specialty
Spend per agency name

In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
Total trust spend with the internal trust bank or associated external provider for locum nurses
Please provide a further breakdown for locum nurses by:
Spend per band
Spend per specialty
Spend per agency name

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097-2023

My name is XXXXXX XXXXX and I am sending this email on behalf of Health Service Journal HSJ..
Under the Freedom of Information Act, I would like to request data about the trust’s use of the apprenticeship levy.
Please could you provide answers to the following questions and input the answers in the attached spreadsheet. The column labels correspond to the questions.
a. Trust name
b. Total amount of apprenticeship levy funds received in the financial year 2020-21
c. Total amount of apprenticeship levy funds spent in the financial year 2020-21
d. Total amount of apprenticeship levy funds received in the financial year 2021-22
e. Total amount of apprenticeship levy funds spent in the financial year 2021-2022
f. Total amount of apprenticeship levy funds received in financial year 2022-23
g. Total amount of apprenticeship levy funds spent in the financial year 2022-23

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265-2024

1) Please confirm the manufacturer of your contact Centre system(s) that are currently in place?

2) How many contact center agents do you have?

3)Please confirm when your contact center contract runs out?

4) Please confirm which channels you are using today (I.E. voice, web chat, social media direct messaging, SMS, email, WhatsApp)?

5) How many standard telephone users do you have, what system do they run on and when does the contract run out?

6) Who in your organization is ultimately responsible for the contact center system? – Please provide the job title at least.

7) What clinical system do you use to?

8)What is the name of the 3rd party that provides maintenance / support your contact center system(s)?

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309-2024

To include, Mammography, Dental, Fluoroscopy, Interventional, Plain Diagnostic, CT, MRI, Ultrasound, DEXA, Mobile X-ray

1. How many Imaging systems/rooms are installed across the Trust?
2. Who is the manufacturer of the installed Imaging system?
3. What imaging model system is installed?
4. How old is the installed Imaging system?
5. Is there a service maintenance contract in place for the installed Imaging system?
6. Who is the service provider for the maintenance contract for the installed Imaging system?

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311-2024

1. How many bladder scanners are owned by the Trust?
2. What is the make and model of the bladder scanners owned by the Trust?
3. What is the email address of the person responsible for the bladder scanners?

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310-2024

1. Please can you confirm how many shifts have been released/allocated to ON framework agencies within the last 30 days?
2. In the last 30 days which wards, or departments were these ON framework requests for?
3. Please can you confirm how many shifts have been filled by ON framework agencies within the last 30 days?
4. Which on framework agencies are the trust currently utilizing for nursing vacancies and what is the current spend on these agencies year to date?
5. Please can you confirm how many shifts have been released to OFF Framework agencies within the last 30 days?
6. What is the average charge for registered nurses, RMNs from ON framework agencies?
7. Who at temporary staffing is responsible for onboarding ON framework agencies and could you provide me with their name and contact details such as their email?

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308-2024

I am doing some research regarding quality assurance software systems, used by nursing teams for auditing and accreditation across the NHS.
The examples of the audits would be – safeguarding audits, falls audits, medicines, hand hygiene audits or ward accreditation.

1. What is the current supplier name?
2. What are the contract dates (start and termination date)?
3. How much was invested in the system?

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297-2024

Request 1
In the previous 36 months on how many occasions have you engaged the services of an Executive Search recruitment company?i.e. a recruitment service for senior staff on a retained fee basis.

Request 2
If the response to Request 1 is positive what fees, either in percentage or a pounds and pence figure, where paid by your organisation to the supplier.

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218-2024

In relation to cyber security, we are asking for the name of your main cyber security provider. We do not need to know the software or sub-contractors used.

Clarification on ‘N/A’ Responses:
• Please enter ‘No System Installed’ if your trust does not have such system.
• Please enter ‘No system needed’ if your trust does not have a department or service which requires such a system.
Clarification on Contract expiry date:
• If the contract is expiring in the next 6 months, please state if the trust plans to renew, re-procure or take any other action.
• If the contact is on a rolling basis, Please enter ‘Rolling’.
Additionally, could you please fill in the missing product names and revised contract expiry dates?

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303-2024

Please provide the latest inclusive language guide document for staff and other documents used for internal diversity training

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268-2024

Do you have a section 117 register that is kept up to date – i.e. new patients added when they have section 117 eligibility and patients removed when eligibility ends?
Is the register accessible to staff within your Trust via the intranet?
Do you have a timescale set for section 117 reviews? – i.e. 3 months, 6 months, annual review etc
Does the register include information about the people on your register that require a section 117 reviews and whether these are in date or overdue?
Does your Trust have processes in place to monitor overdue reviews and the number of people on the register who are eligible for section 117 aftercare? If so can you provide details of monitoring arrangements i.e. MHA Operations Committee, reports to teams etc and the frequency of these
Who is responsible for updating the section 117 register within your Trust – i.e. IT department, Performance team, MHA team
Do you have a single point of access for funding queries i.e. which ICB, which Local Authority is responsible for section 117 funding? If so is this via a legal team, social care team, MHA office?
How many patients do you have on your section 117 register?
What proportion of patients have reviews in date?
What proportion have out of date reviews?
Do you have a system in place i.e. a specific team that will undertake section 117 reviews for patients who have entitlement but are not currently open to services

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283-2024

1. Does your trust have an AKI lead? (Yes/No)
2. Do you use an AKI bundle for patient care within your trust? (Yes/ No)
– If so what care bundle do you use?
3. Are you a paperless trust? (Yes/No)
4. What electronic system do you use for electronic noting?
5. Is your electronic noting system used for all healthcare professions within the organisation? (Yes/No)
6. Do you have AKI nurses within your trust? (Yes/No)
-If so- how many? Are they clinical nurse specialists, advanced practitioners, or another role title?
-Does their role banding meet national standards (Qualified Advanced Clinical Practitioners 8a, Trainee Advanced Clinical Practitioners- band 7, Lead Clinical Nurse Specialists – band 7,Clinical Nurse Specialist- band 6)? (Yes/No)
7. Does your trust have a renal unit? (Yes/No)
8. How many adult inpatient beds does your trust have?

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280-2024

1. Please confirm has your Trust adopted the Just Learning Culture in handling of concerns following receipt of Dido Harding’s letter that was sent to all Chairs and Chief Executives of NHS Trusts and NHS Foundation Trusts dated 23 May 2019.

2. Does your MHPS Procedure set out an informal process to deal with concerns pertaining to conduct/ capability of medical and dental staff, if so please provide details.

3. Please provide details of what training and support is provided by your Trust to Case Investigators and Case Managers when dealing with MHPS cases.

4. Please can you confirm if your Trust has a Decision-Making Group and if so, please can you confirm who sits on this group/how this is constituted and its remit?

5. The number of cases of medical and dental staff that were handled and resolved via a Just Culture approach and informal process.

6. The number of cases of medical and dental staff that were subjected to a formal MHPS investigation.

7. The number of medical and dental staff that have been formally excluded under MHPS and the duration of the exclusion.

8. Where medical and dental staff have been formally excluded under MHPS please provide a breakdown of whether this was on grounds of a) a need to protect the interests of patients or other staff pending the outcome of a full investigation, and/or b) the presence of the practitioner in the workplace was likely to impede the gathering of evidence during the investigation?

9. How many medical and dental staff have been the subject of a formal process in relation to concerns over conduct and performance after they have made a protected disclosure (whistleblowing) following concerns over patient safety or other issues?

10. Please provide the number of medical and dental staff that were placed on restricted duties and the duration of these restrictions.

11. Please provide a breakdown of how many of these formal MHPS investigations were:
a. Resolved with no further action due to the concerns not being upheld
b. Resolved via an agreement to proceed through a disciplinary fast track process which avoided the need to proceed to a formal hearing
c. Proceeded to a formal hearing – conduct or capability (provide breakdown)
d. Other outcome – provide details

12. Of the cases that proceeded to a formal hearing please confirm how many of these resulted in:
a. No disciplinary sanction – because the allegation/ concerns were not upheld
b. No disciplinary sanction – but ended with a recommendation for additional training/remediation/support
c. A disciplinary sanction – please confirm the level of this sanction (e.g. written warning/final written warning/dismissal)
d. Number of medical staff who appealed the disciplinary sanction and the outcome
e. Other outcome – provide details

13. Please provide length of time from start to finish of each MHPS

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293-2024

1. Since January 1, 2020, how many incidents have been reported to your Trust involving a wrong implant or prosthesis? Please note that this is any incident falling under the following definition: “Placement of an implant/prosthesis different from that specified in the procedural plan, either before or during the procedure. The incident is detected any time after the implant/prosthesis is placed in the patient.” For each incident, please provide the month, year and the implant or prosthesis involved in the procedure. In addition, please confirm the total number of cases reported between January 1, 2020 and December 31, 2024.
2. How many incidents fell under the definition of a serious incident, in line with the Patient Safety Incident Response Framework (or, prior to that, the Serious Incident Framework)? Please state which cases met this definition.
3. How many incidents fell under the definition of a Never Event? Please state which cases met this definition.
4. How many incidents led to serious, moderate, or slight harm to the patient?
5. What were the causes of implant/prosthesis incidents?

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295-2024

Existing aseptic compounding services
1. Does your Trust provide in-house aseptic compounding services? If yes:
a. What type of aseptic products are prepared in-house (e.g. chemotherapy, SACT, parenteral nutrition, CIVAS, antibiotics)?
b. How many aseptic units does your Trust operate?
c. Please confirm whether each aseptic unit operated by your trust is on-site or off-site. If off-site, please specify the location.
2. Do you outsource any aseptic compounding services to external providers (either NHS Trusts or industry providers)? If yes:
a. To which organisations do you outsource aseptic compounding services?
b. What type of aseptic products are outsourced to these organisations (e.g. chemotherapy, SACT, parenteral nutrition, CIVAS, antibiotics)?
c. When are these contracts due to run until?
d. What is the value of each of these contracts per annum?

Future plans for aseptic compounding services
1. Does your Trust have plans to expand or upgrade its existing aseptic compounding facilities? If yes, please provide details.
2. Are there existing or planned strategic partnerships or collaborations (with other NHS Trusts or industry providers) to expand or enhance aseptic services?
3. Are there plans to transition more services in-house or increase outsourcing for aseptic preparations? If yes, please provide detail of these plans.

Additional
1. Who is the best person to contact regarding the setup of aseptic compounding services for your organisation? Please provide name, position and contact details where possible.

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272-2024

Please can you advise the total number of patients that have been referred to the Heart Failure Diagnostics Clinic within your trust for the following years: 2022, 2023, 2024

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281-2024

1) What is the total Framework Agency spend solely for Nurses from 1st June 2024 to 1st Jan 2025? Please provide a breakdown of spend, per specialty, per banding (upto Band 7).
2) What is the total Off-Framework Agency spend solely for Nurses from 1st June 2024 to 1st Jan 2025? Please provide a breakdown of spend, per specialty, per banding (upto Band 7).
3) What is the total amount of framework agencies currently suppling at NHSI capped rates? Please specify these agencies.
4) What is the total amount of framework agencies currently suppling above NHSI Capped rates (Escalted on framework)? Please specify these agencies.
5) In relation to question 4 please specify the speciality of nurse that is being charged above the capped rates including hourly charge rate and agency providing the nurse.

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274-2024

1. In the past three years, how many patients aged 65 and above attended/were admitted to a hospital apart of the trust with health problems related to cold temperatures, such as chest infections, respiratory conditions, flu, hypothermia and others? (Broken down by years: 2022, 2023, 2024)
2. How many excess winter deaths (EWDs) have the trust recorded in the past three years? (Broken down by years: 2022, 2023, 2024)
3. Of these deaths, how many were aged 65 and above? (Broken down by years: 2022, 2023, 2024)

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270-2024

1. Please list the different categories of mental health staff at the Trust (e.g. nurses, psychiatrists etc) –
2. Please state the FTE number of staff in each category (as listed in response to question 1) as per the Trust’s full staff establishment (i.e. the total FTE number of positions in each category if there were zero vacancies)
3. Please state the FTE number of staff in each category (as listed in response to question 1) that are currently working for the Trust on any basis (i.e. including all forms of direct and indirect arrangement in each category, in FTE terms)
4. Please state the FTE number of staff in each category (as listed in response to question 1) that are currently directly employed by the Trust (i.e. how many of the Trust’s own staff are currently employed in each category, in FTE terms, therefore excluding agency, bank and locum staff)
5. Please state the FTE number of staff in each category (as listed in response to question 1) that are currently working for the Trust under arrangements other than direct employment by the Trust (i.e. how many agency, bank, locum etc staff are currently employed in each category, in FTE terms)
6. Please list the different subcategories of mental health nursing staff at the Trust (e.g. CAMHS nurse, community mental health nurse)
7. Please state the FTE number of staff in each subcategory (as listed in response to question 6) as per the Trust’s full staff establishment (i.e. the total FTE number of positions in each subcategory if there were zero vacancies)
8. Please state the FTE number of staff in each subcategory (as listed in response to question 6) that are currently working for the Trust on any basis (i.e. including all forms of direct and indirect arrangement in each subcategory, in FTE terms)
9. Please state the FTE number of staff in each subcategory (as listed in response to question 6) that are currently directly employed by the Trust (i.e. how many of the Trust’s own staff are currently employed in each subcategory, in FTE terms, therefore excluding agency, bank and locum staff)
10. Please state the FTE number of staff in each subcategory (as listed in response to question 6) that are currently working for the Trust under arrangements other than direct employment by the Trust (i.e. how many agency, bank, locum etc staff are currently employed in each subcategory, in FTE terms)
11. Please list the different subcategories of psychiatrists at the Trust (e.g. general psychiatrist, old age psychiatrist, intellectual disability psychiatrist)
12. Please state the FTE number of staff in each subcategory (as listed in response to question 11) as per the Trust’s full staff establishment (i.e. the total FTE number of positions in each subcategory if there were zero vacancies)
13. Please state the FTE number of staff in each subcategory (as listed in response to question 11) that are currently working for the Trust on any basis (i.e. including all forms of direct and indirect arrangement in each subcategory, in FTE terms)
14. Please state the FTE number of staff in each subcategory (as listed in response to question 11) that are currently directly employed by the Trust (i.e. how many of the Trust’s own staff are currently employed in each subcategory, in FTE terms, therefore excluding agency, bank and locum staff)
15. Please state the FTE number of staff in each subcategory (as listed in response to question 11) that are currently working for the Trust under arrangements other than direct employment by the Trust (i.e. how many agency, bank, locum etc staff are currently employed in each subcategory, in FTE terms)
16. Please list the different subcategories of psychologists and psychotherapists at the Trust (e.g. counselling psychologist, child and adolescent psychotherapist, health psychologist)
17. Please state the FTE number of staff in each subcategory (as listed in response to question 16) as per the Trust’s full staff establishment (i.e. the total FTE number of positions in each subcategory if there were zero vacancies)
18. Please state the FTE number of staff in each subcategory (as listed in response to question 16) that are currently working for the Trust on any basis (i.e. including all forms of direct and indirect arrangement in each subcategory, in FTE terms)
19. Please state the FTE number of staff in each subcategory (as listed in response to question 16) that are currently directly employed by the Trust (i.e. how many of the Trust’s own staff are currently employed in each subcategory, in FTE terms, therefore excluding agency, bank and locum staff)
20. Please state the FTE number of staff in each subcategory (as listed in response to question 16) that are currently working for the Trust under arrangements other than direct employment by the Trust (i.e. how many agency, bank, locum etc staff are currently employed in each subcategory, in FTE terms)
21. Please list the different subcategories of therapists at the Trust whose roles relate to mental health and/or learning disabilities (e.g. speech and language therapist, occupational therapist, music therapist), excluding those therapists already covered in questions 16-20
22. Please state the FTE number of staff in each subcategory (as listed in response to question 21) as per the Trust’s full staff establishment (i.e. the total FTE number of positions in each subcategory if there were zero vacancies)
23. Please state the FTE number of staff in each subcategory (as listed in response to question 21) that are currently working for the Trust on any basis (i.e. including all forms of direct and indirect arrangement in each subcategory, in FTE terms)
24. Please state the FTE number of staff in each subcategory (as listed in response to question 21) that are currently directly employed by the Trust (i.e. how many of the Trust’s own staff are currently employed in each subcategory, in FTE terms, therefore excluding agency, bank and locum staff)
25. Please state the FTE number of staff in each subcategory (as listed in response to question 21) that are currently working for the Trust under arrangements other than direct employment by the Trust (i.e. how many agency, bank, locum etc staff are currently employed in each subcategory, in FTE terms)

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269-2024

1. Which software provider does the Trust use for medics rostering software
2. Which software provider does the Trust use for doctors temporary staff management software
3. Which software provider does the Trust use for direct engagement management of medical locums software
4. Which software provider does the Trust use for master vendor management software
5. What was the annual cost for the Trust’s medics rostering software in the last FY
6. What is the contractual end date of your current medics rostering software
7. What is the contractual end date of your current direct engagement software
8. What is the contractual end date of your current master vendor management software
9. What is the contractual end date of your current temporary staff management software

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261-2024

Q1 Trust Name:
Q2 Type of Healthcare Facilities
o District General Hospital (DGH) (1)
o Specialty Hospital (2)
o Private Hospital (3)
o Community Hospital (4)
o Other (Please Specify) (5)
Q3 Demographic of Hospital Care
o Adult Hospital (1)
o Paediatric Hospital (2)
o General Hospital (Both paediatric and adult) (3)
o GP surgery (4)
o Other (Please Specify) (5)
Q4 Respondent’s Role in the Trust:
o Medical Records Manager (1)
o IT Specialist (2)
o Clinician (3)
o Administrator (4)
o Other (Please Specify) (5)
Q5 Does your Trust use electronic patient records (EPR)?
o Yes (1)
o No (2)
Q6 Which EPR system does your Trust use?
▢ Cerner (1)
▢ Epic (2)
▢ System C (3)
▢ Dedalus (4)
▢ Altera (5)
▢ Other (Please Specify (6)
Q7 Does the EPR system used by your Trust include a specific section for recording food, drug, latex, and other allergies?
o Yes (1)
o No (2)
Q8 If yes to question 7, how is the initial allergy information typically entered into the system? (Select all that relevant)
▢ Manually by Doctor (1)
▢ Manually by Pharmacist (5)
▢ Manually by Nurse (6)
▢ Manually by Dietitian (7)
▢ Automatically from Previous Records (2)
▢ Manually by Administrative Staff (3)
▢ Other (Please Specify) (4)
Q9 If yes to question 7, who is responsible for updating and/or checking allergy information in the patient’s electronic record? (Select all that apply)
▢ Clinicians (e.g., doctors, nurses) (1)
▢ Administrative Staff (2)
▢ Pharmacists (3)
▢ IT/Technical Support Staff (4)
▢ Don’t Know (5)
▢ Other (Please Specify) (6)
Q10 How is the allergy information flagged or highlighted in the patient’s records to alert healthcare providers?
o Red Flag (1)
o Pop-up Alert (2)
o Highlighted Text (3)
o Other (Please Specify) (4)
o Not highlighted/ alerted on the system (5)
Q11 What training, if any, is provided to staff on the correct recording of allergies in patient records?
o Mandatory Training Sessions (1)
o Optional Training (2)
o No Training Provided (3)
o Other (Please Specify) (4)
Q12 If training is provided on allergy documentation, does it specifically cover different types of allergies in the training materials?
o Only drug allergy recording (1)
o Both drug and non-drug allergy recording (2)
o Drug, food, and other non-drug allergy recording (e.g., latex) (3)
o Don’t know/ Unsure (4)
Q13 Does your Trust have a Local Guideline or Standard Operating Procedure (SOP) in place covering allergy documentation on the EPR?
o Yes (3)
o No (5)
o Don’t know/ Unsure (4)
Q14 If yes to Question 13, does this guideline/SOP include documentation for allergens below? (Select all that relevant)
▢ Drugs (1)
▢ Food (2)
▢ Other non-drug substances (e.g. latex) (3)
▢ Don’t know/ Unsure (5)
Q15 Does your hospital have access to specialist allergy advice for paediatric patients?
o Yes, please specify if this service available is available through In-House, Local Centre or Regional Centre. (1)
o No (2)
Q16 Does your hospital have access to specialist allergy advice for adult patients?
o Yes, please specify if this service available is available through In-House, Local Centre or Regional Centre. (1)
o No (2)
Q17 Does the incident reporting platform have a specific category for recording food or other non-drug allergy incidents?
o Yes (1)
o No (2)
Q18 In the last 10 years, has your Trust recorded any incidents where a patient was administered a food, drug, or other substance (e.g., latex) they were known to be allergic to?
o Yes (1)
o No (2)
Q19 If yes to question 18, how many such incidents have been reported in the last 10 years? [Numerical Response]
o <5, please specify (1)
o 5 – 9, please specify (2)
o 10 – 19, please specify (3)
o ≥ 20, please specify (4)
o Don’t know (5)
Q20 If yes to question 18, please indicate the number of incidents for each category: [Numerical Response]
▢ Drug allergy incidents (1)
▢ Food allergy incidents (2)
▢ Incidents to other allergic substances (3)
▢ Don’t know/ unaware (4)
Q21 Considering the start date of your EPR system, how many years’ worth of incident data have you been able to search for this survey? Ideally, up to 10 years. (e.g. 2014 – 2024)
Q22 For reported DRUG ALLERGY incidents, what are the drugs involved, age group (≤17 or >17 years), and level of harm (no harm, low harm, moderate harm, severe harm or death), listing up to 10 cases prioritized by severity of harm, followed by the most recent incidents?
Please indicate the total cases below if more than 10 cases were reported.
Example: Case 1 (Amoxicillin, >17yo, low harm).
▢ Case 1 (allergen, age, level of harm) (1)
▢ Case 2 (allergen, age, level of harm) (2)
▢ Case 3 (allergen, age, level of harm) (3)
▢ Case 4 (allergen, age, level of harm) (4)
▢ Case 5 (allergen, age, level of harm) (5)
▢ Case 6 (allergen, age, level of harm) (7)
▢ Case 7 (allergen, age, level of harm) (8)
▢ Case 8 (allergen, age, level of harm) (9)
▢ Case 9 (allergen, age, level of harm) (10)
▢ Case 10 (allergen, age, level of harm) (11)
▢ If more than 10 cases are reported, please indicate the total number of cases below. (13)
▢ No drug allergy incidents reported (14)
Q23 For reported FOOD and OTHER NON-DRUG ALLERGY incidents, what are the allergens involved, age (confirm age via clinical record if required), reactions, if serious incident reported and level of harm (no harm, low harm, moderate harm, severe harm or death), listing up to 10 cases prioritized by severity of harm, followed by the most recent incidents?
Please indicate the total cases below if more than 10 cases were reported.
Example: Case 1 (Peanut, 3yo, anaphylaxis, serious incident reported, moderate harm).
▢ Case 1 (allergen, age, reaction, serious incident reported, level of harm) (1)
▢ Case 2 (allergen, age, reaction, serious incident reported, level of harm) (2)
▢ Case 3 (allergen, age, reaction, serious incident reported, level of harm) (3)
▢ Case 4 (allergen, age, reaction, serious incident reported, level of harm) (4)
▢ Case 5 (allergen, age, reaction, serious incident reported, level of harm) (5)
▢ Case 6 (allergen, age, reaction, serious incident reported, level of harm) (7)
▢ Case 7 (allergen, age, reaction, serious incident reported, level of harm) (8)
▢ Case 8 (allergen, age, reaction, serious incident reported, level of harm) (9)
▢ Case 9 (allergen, age, reaction, serious incident reported, level of harm) (10)
▢ Case 10 (allergen, age, reaction, serious incident reported, level of harm) (11)
▢ If more than 10 cases report, please indicate the total number of cases below. (13)
▢ No food allergy OR other non-drug allergy incidents reported (14)
Q24 For FOOD AND OTHER NON-DRUG ALLERGY incidents, how many of the incidents was the allergen clearly documented in patients notes/correspondence prior to the incident? Please insert the number of cases involved in each category. (e.g. 0 – 100)
▢ Food allergies documented correctly, please specify: (1)
▢ Food allergies not documented, please specify: (2)
▢ Non-drug allergies documented correctly, please specify: (3)
▢ Non-drug allergies not documented, please specify: (4)
▢ The food/ non-drug allergens were not previously known (7)
Q25 For FOOD AND OTHER NON-DRUG ALLERGY incidents, how many of the incidents was the allergen correctly documented on the relevant field in EPR prior to incident (Cerner / Epic / Other)? Please insert the number of cases involved in each category. (e.g. 0 – 100)
▢ Food allergies documented correctly, please specify: (1)
▢ Food allergies not documented, please specify: (2)
▢ Non-drug allergies documented correctly, please specify: (3)
▢ Non-drug allergies not documented, please specify: (4)
▢ The food/ non-drug allergens were not previously known (5)
Q26 What were the causes identified in the food or other non-drug incidents? (Multiple answers allowed)
▢ Allergy not recorded in EPR (1)
▢ Allergy recorded but not flagged/alerted (2)
▢ Staff did not check EPR (3)
▢ Incorrect substance administered due to similar names/packaging (4)
▢ System error or failure (5)
▢ Other (Please Specify) (6)
▢ Unsure/ Don’t know (7)
Q27 What challenges, if any, does your Trust face in accurately recording and managing allergy information in EPR systems?
Q28 What improvements do you suggest could be made at a national level to better manage allergy information in patient records?

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259-2024

1. Please can you list the sites/locations that your Trust conducts elective surgery?
2. We are keen to understand whether your Trust are using any elective hubs – defined as exclusively performing planned surgery with ring fenced facilities and staff. Does your Trust use such a facility? If so, please list out the locations?
3. Are any of the elective hubs that you use managed by a different Trust?
4. Please could you list any Community Diagnostic Centres that your Trust makes use of that are located away from your acute hospital sites?

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223-2024

Digital Dictation

● Do you use Digital Dictation? If yes, could you please answer the following questions:

○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Outsourced Transcription

● Do you use Outsourced Transcription? If yes, could you please answer the following questions:

○ Name of the supplier:

○ What procurement method (if any) was used to obtain this system, i.e. what framework:

○ The contract start date:

○ Volume of letters per month:

○ Total contract value:

○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service:

○ What is the person(s) email and telephone number:

○ What would you like to see in this product that is currently not being delivered:

Speech Recognition
● Do you use Speech Recognition? If yes, could you please answer the following questions:

○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Ambient AI Scribe

● Do you use AI-enabled Ambient Scribe? If yes, could you please answer the following questions:

○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Video Consultation

● Do you use Video Consultation? If yes, could you please answer the following questions:

○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
○ How many user licences do you have?
○ What % of virtual/remote consultations are conducted using video vs telephone?
Health Information Systems
What supplier(s) do you use for the following?

● PAS (Patient Administration System)

● EPR (Electronic Patient Record)

● eDMS (Electronic Document Management System)

● RIS (Radiology Information System)

● LIMS (Laboratory Information Management System)

● e-Correspondence (e.g. Docman)

● Hybrid Mail (e.g. Synertec)

● Patient Portal

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221-2024(2)

1. Can you confirm if Gloucestershire Health and Care NHS Foundation Trust have any Eating Disorder Inpatient Services?
2. Please provide the number of patients in total with an eating disorder that have died of any cause so far this year and in each of the past 5 years, providing figures as <5 for any years that include deaths less than 5. 

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256-2024

1. Please state any digital technologies, e-therapies, internet-delivered therapies, online or digital therapies, digitally enabled therapies or digital therapeutics for adult mental health problems that your Trust has procured, contracted or are paid for by the service for use by service users.
2. Additionally, please state any digital technologies, e-therapies, internet-delivered therapies, online or digital therapies, digitally enabled therapies or digital therapeutics for adult mental health problems that your Trust uses or recommends to service users.
3. For the period of 2023/24, please provide any data monitoring information you collect on the technologies listed above.
4. Please list any Talking Therapies (formerly known as IAPT) providers that run services on your behalf or in connection with your Trust.
5. If these services are not run directly by the NHS please state who runs them and what they are (e.g. Social Enterprise, Limited Company, third sector group).
6. Please state any organisations or third parties (e.g. ORCHA) you have partnered with or commissioned to create or provide an app library.
7. For the period 2023/24 please state the total number of people your Trust treated for common mental health problems

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