Responses

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————————–,
I am writing to request information under the Freedom of Information Act 2000. I would like to receive information relating to the number of inpatients in mental health wards at Gloucestershire Health & Care NHS Foundation Trust. 1. The total number of inpatients in your mental health wards at the end of each month. Please state how many inpatients are informal and how many are detained under the Mental Health Act. Please could you provide the data as a total for all mental health wards you are operating as well as individually for 1. Child and Adolescent Mental Health Wards and 2. Adult Mental Health Wards.
Please could you provide the data for each month of the following years:
01 January 2018 to 31 December 2018; 01 January 2019 to 31 December 2019; 01 January 2020 to 31 December 2020; 01 January 2021 to latest available data.
2. Please state all eating disorder wards you are operating. For the following questions, if you have eating disorder wards for 1. Children and Young People and for 2. Adults, please could you give the data for them separately. 3. The total number of inpatients in all your Eating Disorder Wards at the end of each month. Please state how many inpatients are informal and how many are detained under the Mental Health Act. Please could you provide the data for each month of the following years:
01 January 2018 to 31 December 2018; 01 January 2019 to 31 December 2019; 01 January 2020 to 31 December 2020; 01 January 2021 to latest available data.
4. Please state the admission criteria for eating disorder wards. 5. Please state the average admission BMI of all patients that have been admitted to an eating disorder ward each month. Please could you provide the data for each month of the following years:
01 January 2018 to 31 December 2018; 01 January 2019 to 31 December 2019; 01 January 2020 to 31 December 2020; 01 January 2021 to latest available data.
6. Please state the percentage of admissions that were below a BMI of 13 each month. Please could you provide the data for each month of the following years:
01 January 2018 to 31 December 2018; 01 January 2019 to 31 December 2019; 01 January 2020 to 31 December 2020; 01 January 2021 to latest available data.
7. The number of referrals for eating disorder inpatient care each month. Please state how many of these referrals are classed as urgent or emergency. Please could you provide the data for each month of the following years:
01 January 2018 to 31 December 2018; 01 January 2019 to 31 December 2019; 01 January 2020 to 31 December 2020; 01 January 2021 to latest available data.
8. Please state the average waiting time in days for an inpatient admission to eating disorder wards each month. Please also state the average waiting times for referrals that are classed as urgent or emergency. Please could you provide the data for each month of the following years:
01 January 2018 to 31 December 2018; 01 January 2019 to 31 December 2019; 01 January 2020 to 31 December 2020; 01 January 2021 to latest available data.
9. The number of patients that have been taken off the waiting list before they could get admitted. If possible, please state the reason why they got taken off the waiting list. Please could you provide this as yearly totals for 2018, 2019, 2020 and for the first 6 months of 2021. Please could you also provide this data in the format of an Excel spreadsheet .xls..
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.
If you have any queries, please don’t hesitate to contact me via email and I will be very happy to clarify what I am asking for and discuss the request.

140-2022

Gloucestershire Health and Care NHS Foundation Trust ,
Can you please advise contact name and e mail of person or department responsible for catering, vending and beverages at Gloucestershire Health and Care NHS Foundation Trust
Many thanks your help

134-2022

Please can you provide the following:
Number of babies who have sustained injuries in GRH following birth in the women’s centre in the following calendar years Jan 2016-Dec 2016, Jan 2017 – Dec, Jan 2018- Dec 2018, Jan 2019 – Dec 2019.
Number of babies who have died in hospital following birth in the women’s centre in the following calendar years Jan 2016-Dec 2016, Jan 2017 – Dec, Jan 2018- Dec 2018, Jan 2019 – Dec 2019.

116/2022

Please can you provide the following information for the community dental services. provided by your organisation for 6th April 2021 to 5th April 2022 unless otherwise stated.
1. Did your organisation provide a community dental service*?
*By community dental service we mean a service that provides dental care in community settings to children and vulnerable adults, including elderly and housebound people, people with physical disabilities or mental illness.
Yes, we did provide a community dental service. Please continue to Question 2.
No, we did not provide a community dental service. Please provide the name of the organisation that provides this service in your geographical area. You do not need to respond to the remainder of the questions in this FOIA request.
2. For each band please enter the relevant number corresponding to the column and row labels. *By WTE we mean ‘whole time equivalent’. This is the total hours worked by all dentists divided by average hours worked by a full-time dentist. Please write ‘0’ if there are no staff at a specific band.
Band Currently today. how many dentists are employed by your organisation under Salaried primary dental care terms and conditions: Currently how many dentist positions are vacant: Between 6th April 2021 to 5th April 2022 how many headcount.:
headcount WTE* headcount posts became vacant vacant posts were advertised vacant posts were filled. Please do not include partially filled positions
Band A Band B Band C Clinical Band C Managerial Band C Clinical Managerial: Other dentist: 3. For each grade please enter the relevant number corresponding to the column and row labels.
*By WTE we mean ‘whole time equivalent’. This is the total hours worked by all dentists divided by average hours worked by a full-time dentist. Please write ‘0’ if there are no staff at a specific grade.
Grade Currently today., how many dentists are employed on each of the given grades by your organisation on Hospital Medical and Dental Contracts and who perform: headcount WTE*
Dental Core Trainee DCT/SHO.: Specialty Trainee StR. Staff and Associate Specialist grades Consultant 4. How many courses of treatment has your community dental services. provided in the 6th April 2021 to 5th April 2022 year?
Should you have any questions please do not hesitate to contact me.

051-2023

I am enquiring as to whether there would be a need for us to take out wheelchair insurance independently or whether the chair would be covered by NHS should there be a theft, damage etc?
Also is James covered for wheelchair repairs etc should the need arise?

119-2122

Gloucestershire Health and Care NHS Foundation Trust,
This is a request under the Freedom of Information Act 2000 FOIA.. Please provide any information that you hold answering to any of the following descriptions:
1. Any application you made in 2019 or 2020 to be a “Stonewall Diversity Champion” or to be included on Stonewall’s “Workplace Equality Index,” including any attachments or appendices to those applications. Please redact personal details if necessary.
2. Any feedback you received in 2019 or 2020 from Stonewall in relation to either application or programme.
3. Any other communication you have received from Stonewall in 2019 or 2020 unless privileged or otherwise exempt from disclosure but if you claim privilege or exemption in relation to any material, please say in broad terms what the material is and the basis on which you claim to be entitled to withhold it..
4. Full details of any equality impact assessment you carried out connected with any of these applications including any equality impact assessment carried out prior to an earlier application of the same kind, if no further assessment was done..
5. Details of the total amount of money you paid to Stonewall i. in 2019; ii. in 2020, whether or not as payment for goods or services.
6. Whether you intend to continue your membership of any Stonewall scheme in the future, and if so which.

115-2122

Sent: 17 May 2021 18:14
To: GHC Comms ; Freedom of Information
Subject: Communication via the website
Submitted details:
How can we help you?
Im hoping you can help. I work for a large newly merged Trust on the south coast and am taking part in a piece of work to identify how we recognise/reward staff going forward. Would you be able to let me know what you do in your organisation or put me in touch with the correct contact please.
Apologies if ive got the wrong department but please put me in contact with someone who will be able to help

114-2122

Sent: 17 May 2021 17:08
Subject: RFI temporary Labor Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
FOI Team, I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to your temporary agency usage, the details I require are:
•All the Supplier Names who supplied temporary staff to yourself in the dates between 06 April 2020 and 05 April 2021
The Actual spend value each Supplier in the above period
•The Dates the above where work/Invoiced & paid
•The area the above was Expensed/costed too
•The Purpose of spend If available.
•The Category Internal Name If available.
•Any Extras that may be on record If available.

109-2122

Sent: 12 May 2021 17:31
To: Freedom of Information
Subject: FOI Request – Electronic Medical Records EMR. Software This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Gloucestershire Care Services NHS Trust, We are currently doing research and would greatly appreciate it if you could help us with the following questions:
1. Could you confirm if you have a sexual health EMR installed at your trust?
a. When does the contract end?
b. Who is your current provider?
2. Could you confirm if you have a colposcopy EMR installed at your trust?
a. When does the contract end?
b. Who is your current provider?
3. Could you confirm if you have an ophthalmology EMR installed at your trust?
a. When does the contract end?
b. Who is your current provider?
Could you provide contact details with whom we can liaise with in the Trust who has responsibility for these systems?
Thank you for your time.

108-2122

Sent: 11 May 2021 13:00
To: Freedom of Information
Subject: Gloucestershire Health and Care NHS Foundation Trust
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Good afternoon,
Please could you assist me by answering the following questions that fall under the Freedom of Information act:
1. The name of the supplier of your eobservation system ?
‘The system, which is called ‘E-Obs’, is a digital solution to record the vital signs of a patient. A mobile device is used by the nursing staff to collect and store patient observations, creating a score that can assist in making clinical judgments when treating a patient.’
2. The name of the supplier of your onsite hospital pager system to help manage patient flow . ?
‘ onsite hospital pager systems allow the hospital to carefully manage patient flow throughout the patients visit.’
3. Does your Trust currently use remote monitoring?
‘Often abbreviated as RPM and sometimes known as remote patient management., remote patient monitoring is a method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings.’
4. The name of the supplier of your Remote monitoring system?

498-2023

Under the FOI Act please provide me with the information below. Please confirm receipt of this request as soon as possible. The number of inpatients who are currently medically fit to leave hospital in your area, but still reside there. Please provide this as a series of data points for the last calendar year and the year to date, broken down by day. For each day, please break the data into further categories which detail the reason behind the delayed discharge.  I am aware that some of the data showing the total number of delayed transfers of care is published here: https://www.england.nhs.uk/statistics/statistical-work-areas/discharge-delays-acute-data/ however I am looking for further information relating to the cause of the discharge delay.  For example, the Welsh Government also used to publish a detailed breakdown of reasons behind delayed discharge - https://statswales.gov.wales/Catalogue/Health-and-Social-Care/NHS-Performance/Delayed-Transfers-of-Care     By way of illustration, a response may look like this:    01/01/22 - 100 people awaiting discharge, 20 awaiting physiotherapy, 30 awaiting transport home, 50 awaiting care packages 02/01/22 – 90 people awaiting discharge, 15 awaiting physiotherapy, 30 awaiting transport home, 45 awaiting care packages

032-2022

I would like to make a request under Freedom of Information Act relating to job planning at your Organisation, including information relating to your use of job planning.
Please respond to the following questions
1. What was the annual cost for the Trust’s current job plan software in 2020 to 21.
2. What percentage of consultants have an active e-job plan on your system please note an active e-job plan is one that has been reviewed and approved in the past 12 months.. 3. Does the Trust currently send job plan data to your medics rostering software

031-2022

Sent: 16 March 2022 22:05
To: Freedom of Information
Subject: Re: FOI 031-2022 – Response Letter
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Thanks for your reply, unfortunately I can’t see any other attachments apart from your response confirmation. Could you please send again? On 16 Mar 2022, at 21:19, Freedom of Information wrote:
————————-Rece,
Freedom of Information Request – Ref: FOI 031-2022
Thank you for your recent Freedom of Information request. Please find our response attached.
Kind Regards,
– —
Legal Services Officer Legal Services. Gloucestershire Health and Care NHS Foundation Trust
Address: Edward Jenner Court, Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW
Telephone: 0300 421 8357 — Website: www.ghc.nhs.uk
From: Rece Pearson [mailto:recpersonaluk@gmail.com] Sent: 15 February 2022 16:22
To: Rec Personal
Subject: Fwd: FOI Request to help to modernise NHS processes.
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Afternoon,
I hope you’re all well and 2022 is treating you well to date ☺.
I’m currently conducting research to finalise a business plan which will enable us to assist the NHS/you with dramatically cutting down on agency spend and shift cancellations. Meaning not only would spend decrease but simultaneously patient care and safety would increase. To move into the next stages we require further information and direct feedback from Agency Staff Bank Managers to hear their thoughts and if they believe it’s something that will help strengthen the NHS recruitment process. I have attached an excel document as a template guide for you to input your answers to the following questions: For Hospitals 1. Names of the Hospitals within your Trust?
2. Do you utilise Master vendor services? ID Medical/Medacs/Retinue/Bank Partners/GRI.. If yes, please provide your Master Vend Account Manager’s email
3. Temporary Agency Staff Manager’s Full Name, Email & Direct Dial Telephone.
4. Permanent Agency Staff Managers Full Name, Email & Director Dial Telephone.
5. Off framework agency spend between Feb 2021-Date
6. Framework agency spend between Feb 2021 – Date
7. Total agency shift cancellations between Feb 2021 – Date 8. Names of the OFF-Framework agencies used between 2021-Date
9. Names of the OFF-Framework agencies used between 2021-Date
For Urgent Care Centres/Walk-in Clinics
1. Names of the Hospitals within your Trust?
2. Do you utilise Master vendor services? ID Medical/Medacs/Retinue/Bank Partners/GRI.. If yes, please provide your Master Vend Account Manager’s email
3. Temporary Agency Staff Manager’s Full Name, Email & Direct Dial Telephone.
4. Permanent Agency Staff Managers Full Name, Email & Director Dial Telephone.
5. Off framework agency spend between Feb 2021-Date
6. Framework agency spend between Feb 2021 – Date
7. Total agency shift cancellations between Feb 2021 – Date 8. Names of all the OFF-Framework agencies used between 2021-Date
9. Names of all the OFF-Framework agencies used between 2021-Date
Eagerly awaiting your response,

030-2022

To: Freedom of Information
Subject: FOI Request – infrastructure failures
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Hello,
I am writing under the terms of the Freedom of Information Act 2000 to request the following information:
Please provide details of clinical service incidents caused by estates and infrastructure failure at your hospital trust for the years 2019/20, 2020/21 and so far in 2021/22.
Clinical service incidents are defined as infrastructure failures that have interfered with clinical services in some way. These could be things like power outages, building defects, water supply, oxygen shortages, food delivery, pest control or sewage supply.
For each incident, please could you provide a summary covering:
a. The date of the incident and the site of the incident.
b. The cause of the incident – eg. water shortage, power failure, pest control.
c. The cost and impact on services, such as delays or cancellations to planned patient care. Including where possible the number of patients affected and the length of the impact.
Please could I receive this information by email within 20 working days – by Monday 14 March 2022. Please send the information to the email eleanorhayward11@gmail.com.
Please could you acknowledge that you have received this request.

026-2022

Sent: 10 February 2022 16:48
To: Freedom of Information
Subject: Private Patient Third Party Involvement
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-Gloucestershire Health and Care NHS Foundation Trust,
I am writing to request information under the Freedom of Information Act regarding your organisation’s Private Patient Third Party Involvement. Please can you complete the attached questions. Please do not hesitate to contact me if you have any questions.

405-2022

1. What brands of Android devices are used in your Trust?
2. How many devices of each brand are in use in your Trust ?

404-2022

Information under FOI Request
1. Do you use any digital dictation software within your trust?
a. If yes:
i. Which provider do you use? please provide supplier and system names.
ii. How many users / licences do you currently have and what is your yearly spend?
1. Please split spend by fixed annual licence fee vs any volume-based usage fees if possible
iii. How long have you been with this provider? What was the date of your most recent contract and when does this expire? Who was your previous provider?
b. If no:
i. Do you use any analogue solutions eg. Dictaphone.?
ii. What solutions do you use and who provides those?
iii. What is your approximate yearly spend on these solutions?
2. Do you use any speech recognition software within your trust?
a. If yes:
i. Which provider do you use? please provide supplier and system names.
ii. How many users / licences do you currently have and what is your yearly spend?
1. Please split spend by fixed annual licence fee vs any volume-based usage fees if possible
iii. How long have you been with this provider? What was the date of your most recent contract and when does this expire? Who was your previous provider?
3. Do you use any outsourced transcription services within your trust?
a. If yes:
i. Which provider do you use?
ii. How many users / licences do you currently have and what is your annual spend and volume usage eg. lines per year.?
1. Please split spend by fixed annual fee vs any volume-based usage fees is possible eg. spend on lines per year.
iii. How long have you been with this provider? What was the date of your most recent contract and when does this expire? Who was your previous provider?
b. If no:
i. Do you do transcription in-house?
ii. If so who does this? ie. the clinician, admin staff, IT team etc..

Terminology
1. Digital Dictation – Device or software used to record audio and share recordings digitally
2. Speech Recognition Software – Software used to automatically identify and translate spoken words into text. Used to complete tasks or transcribe documents
3. Outsourced Transcription Services – Use of a 3rd party to identify and transcribe spoken words into text

403-2022

1. Does your Pathology Department currently use a solution to monitor the fridge temperature
2. If yes who is the supplier?
3. When does the contract expire?
4. How much are you currently paying for the solution?
5. Does the department monitor anything else eg. Humidity, Pressure.
6. Does your Pharmacy Department currently use a solution to remotely monitor the fridge temperature?
7. If yes who is the supplier?
8. When does the contract expire?
9. How much are you currently paying for the solution?
10. Does the department monitor anything else eg. Humidity, Pressure.

402-2022

I would like to know whether NHS chaplains at the trust or other NHS chaplains have made comments after seeing patients who believe themselves to be possessed.
Please send me all case notes and/or email correspondence from 2022 which describes an NHS chaplain commenting on a patient and includes any of the following words: Possessed, spirit, jinn, jin, gin, shayatin, afarit, exorcism, devil, satan, satanic, demon, evil, infestation, subjection, spectra, occult, witch, Iblis, nafs, waswās, dybbuk, zebola, awre, sagwara, shaitani, gamba, kitimiri, inwatso, loa, iwa, chwal, māra, kuei, shaman, Bhūtavidyā, Bhaironji, peye, setan, Please also send case notes and/or email correspondence from 2022 which describes an NHS chaplain commenting on a patient and includes any of the same words in their plural forms.

026-2122

Gloucestershire Care Services NHS Trust,
I would like to request information under the Freedom of Information Act. Please could you provide the following information:
1. What support do you offer for the family members of patients being treated for cancer within your NHS Trust? Support can include anything that would contribute to the emotional well-being of an individual, such as support groups, counselling or advice..
2. Does your NHS Trust provide any tailored support specifically for young people under 25s. who have family members being treated for cancer?
3. If so, please could you provide details.
4. Are services actively offered to patients’ family members, or do they have to approach the Trust themselves to request support?
I would like to receive the information electronically. If you feel that a substantive response to this request is not possible within a reasonable time frame, or that the request is too broad or vague, I would be grateful if you could contact me and provide assistance as to how I could refine the request.

024-2122

FOI Team at Gloucestershire Health and Care NHS Foundation Trust, Please find attached a request for your attention. Can you update the attached spreadsheet where we ask about your trust’s general IT infrastructure please? Digital Health Intelligence continues to deliver free research access to the NHS and as part of this, we are updating our IT infrastructure data held on your organisation.
Please fill in the blank questionnaire and use the ‘Model Answers’ tab, which has sample answers, as guidance to how the questions should be filled out. If you do not already have a free access to Digital Health Intelligence, please contact us and we will set you up. Please do get back to us if you have any questions about filling out the questionnaire. We can be contacted at intelligence@digitalhealth.net. Thank you for your considered time. The Digital Health Intelligence Team

022-2122

● Do you use Online Clinic / Video Consultation? If yes, could you please answer the following questions: ○ Name of the supplier & product: ○ What procurement method if any. was used to obtain this system i.e. what framework: ○ The contract start date: ○ The contract end date: ○ Total contract value: ○ Is the product integrated with PAS or EPR:
○ What is the name and position of the key internal stakeholder for this service:

325-2022

Could you please provide me with some information on what Respiratory Diagnostic Equipment
currently in use across Gloucestershire Health and Care NHS Foundation Trust
I am particularly interested in the equipment in the following departments or similar departments….
Cardio Respiratory
Pulmonary Function Lung function.
Paediatrics
Chest Clinic
Respiratory Department
Occupational Health.
Primary Care

I would like to know the following…

1. The number of current devices in use.
2. Manufacturer and type of device.
3. Which Hospitals and departments are they in.
4. Date of installation.

321-2022

I wish to make an FOI request, as set out under the Freedom of Information Act 2000.
Please can your organisation provide the following information:
a. The number of roles in your association expressed in numbers of FTE., that are mainly or exclusively focussed on issues of equality, diversity, or inclusivity. For example, this could include amongst other guises. “EDI officers” or “diversity and inclusion project managers” but would not include general HR managers.
b. Either a. the pay band of each of these roles, or b. the combined total salaries for these roles. Whichever measure is more in accordance with your data preferences.
c. In the past 12 months the number of staff days across your organisation which have been committed to attending equality training programmes, whether internally run or with external consultants. staff days equals duration of the training programme multiplied by the number of staff in attendance for the course.. If unable to provide please mark as in your return.

316-2022

How many individuals attempting to take their own life between 2016 and 2021 have been triaged to mental health services and/or liaison and diversion services within the NHS by the police? How many individuals attempting to take their own life between 2016 and 2021 have previously a. attempted to take their own life b. have a history of suicide attempts c. have a history of using mental health services with the NHS? How many individuals between 2016 and 2021 who have attempted to take their own life, have then been detained under the Mental Health Act and were treated by your organisation? Police intervention is once the police are called to the scene of the individual whom is attempting to take their own life and begin assisting the individual – either through triages of liaison and diversion, or charging the individual.

294-2022

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000. I would like the following data regarding patients with an Autistic Spectrum Disorder ASD. diagnosis detained under the Mental Health Act within your trust between April 2021 and April 2022:
1. The number of ASD patients detained within your trust that were deemed fit for release and awaiting discharge.
2. The number of ASD patients that were sent to out of area placements. And the following data held on all patients within your trust between April 2021 and April 2022:
3. The number of patients detained under the MHA that were awaiting an ASD assessment. 4. The cost per year of detaining a patient under s3 of the MHA. Please could you share the data you hold between April 2021 and April 2022 and provide the information in the form of a spreadsheet csv or xlsx. as that would be very helpful. If a spreadsheet is not possible then please provide the data in any form you may hold it in.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits Section 12., it would be appreciated if you could provide advice and assistance Section 16 obligations of the Act. as to how I can refine my request. Should you hold information on some parts of the request but not others, please could you provide that information, rather than a blanket refusal.

221-2122

Sent: 26 October 2021 10:11
To: Freedom of Information
Subject: Re: Automatic reply: Freedom of Information Application – Staff and Agency information request 20/21 FY
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Hello
I am just emailing to check if there is an update on my freedom of information request? I have not had a response to date.
Many thanks
Kind regards, Sharon Kuschy
On Tue, 14 Sept 2021 at 11:47, Freedom of Information wrote:
Thank you for your Freedom of Information request. In these current unprecedented times and additional demand on our staff in our response to Covid-19 we will endeavour to reply to your FOI within the allocated time however there maybe a delay and we will inform you of the new reply date as soon as possible. We apologise for any inconvenience this may cause, we do remain committed to responding to your request and will respond as soon as we are able. Thank you for your understanding.
Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office and you can contact them at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel 0303 123 1113, fax 01625 524 510 or visit web site www.ico.org.uk Need Help Now?
If your enquiry is urgent and relates to the care and treatment of you, a family member, relative or friend, then please take action as follows:
Please contact your health care professional or team without delay, if you are receiving care or treatment from the Trust.
Speak with your GP or Out of Hours GP 111., if you are not receiving treatment from the Trust.
If you are experiencing feelings of distress or despair, you can contact The Samaritans, 24 hours a day, 7 days a week by calling 116 123 UK.. You can also visit http://www.samaritans.org
If you need an emergency service such as an ambulance, please dial 999.
If you have any queries or concerns in the meantime, please do not hesitate to contact me. We would like to take this opportunity to thank you for your interest in Gloucestershire Health & Care NHS Foundation Trust.

230-2022

What Do They Know

Please can you supply me with the average time taken for children under 18 . to receive mental health treatment in your area ?

229-2022

I am writing to request information relating to your organisation’s computers desktop and laptop..

In 2025, Microsoft is set to end security support for the Windows 10 operating system. Replacement OS Windows 11 has much higher hardware requirements, which will leave many computers unable to run it safely.

So, I would like to request information on the number of desktop and laptop organisations currently in use at your organisation that meet these requirements. I am specifically interested in finding out how many computers do not have processors approved for the new OS. I have attached a list of approved processors.

Please could you provide the following information:

1. How many computers desktop or laptop. are currently owned by and in use at your organisation?
2. How many of these do not have a Windows 11-approved processor as determined by the attached list.?

215-2122

Sent: 03 September 2021 17:56
To: Freedom of Information
Subject: Freedom of Information request – CAMHS Neurodevelopmental Pathway Waiting List by Month
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-Gloucestershire Health and Care NHS Foundation Trust,
This is a Freedom of Information Request.
Please supply your answer in an excel spreadsheet.
Questions:
1. Please can you tell me the number of children and young people who had been referred to your CAMH neurodevelopmental / neurodiversity pathway for treatment on or by 31 January 2019 and who were still waiting to start treatment with your CAMH neurodevelopmental / neurodiversity pathway team as of 31 January 2019?
2. Please answer Question 1 again, but replacing all references to the date “31 January 2019” with the following dates:
28 February 2019
31 March 2019
30 April 2019
31 May 2019
30 June 2019
31 July 2019
31 August 2019
30 September 2019
31 October 2019
30 November 2019
31 December 2019
31 January 2020
29 February 2020
31 March 2020
30 April 2020
31 May 2020
30 June 2020
31 July 2020
31 August 2020
30 September 2020
31 October 2020
30 November 2020
31 December 2020
31 January 2021
28 February 2021
31 March 2021
30 April 2021
31 May 2021
30 June 2021
31 July 2021
31 August 2021
Please supply your answer in an excel spreadsheet.
I appreciate that you have 20 working days to respond to this request, but if you could respond sooner – given this is a very simple request – that would be very much appreciated.
——————————————————————-
Please use this email address for all replies to this request:
request-788832-53a9dade@whatdotheyknow.com
Is freedomofinformation@glos-care.nhs.uk the wrong address for Freedom of Information requests to Gloucestershire Health and Care NHS Foundation Trust? If so, please contact us using this form:
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Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation’s FOI page.arshall

138-2022

Gloucestershire Hospitals NHS Foundation Trust Trust Freedom of Information Co-ordinator, Legal Services Department Gloucestershire Royal Hospital Robinswood House Gloucestershire GL1 3NN FreedomofInformation@ghc.nhs.uk
Under the Freedom of Information Act please can you supply the requested information in the attached questionnaire.
Please return the completed form to:

114/2022

Could you please tell me for the calendar year 2021:
1. How many official complaints and PALS concerns your Trust received from patients alleging they had been discriminated against or badly treated by a member of staff because of their being overweight or obese
Please do this by searching for complaints containing any of the words weight, fat, obese, overweight and bariatric and filtering these to find those that refer to allegedly fat-shaming comments or actions made by a member of staff. 2. Can you select the first five such complaints from 2021 and provide me with the following details:
a. What type of staff member was the complaint levelled against? E.g. healthcare assistant, junior doctor, consultant, cleaner, kitchen staff
b. Please quote the words allegedly used by the hospital staff or summarise the offending action
c. Please tell me what, if any, action was taken by your trust in response to these five sample complaints from the beginning of 2021

015-2023

I currently deal with queries in regard to helping students gain work experience placements within the trust and organise school events for our ambassadors to attend to promote the activities that we do. I am writing today because I would like to know what processes you do in order to help students gain work experience placements in your trust as I am hoping to incorporate some of these ideas to our Trust in order to gain more placements and awareness for our staff and students within Leicester, Leicestershire and Rutland.

121-2122

Media

Sent: 25 May 2021 15:42
Subject: CAMHS waiting times data FOI
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
I am sending this request under the Freedom of Information Act to ask for the following information:
1. For the 2020-21 financial year please tell me the following information regarding waiting times for young people in all CAMHS that you run:
a. The total number of young people referred to your CAMHS
b. The average waiting time between referral and second contact in days.
c. The number of people waiting between 0 and 4 weeks
d. The number of people waiting between 4 and 6 weeks
e. The number of people waiting between 6 and 8 weeks
f. The number of people waiting between 8 and 10 weeks
g. The number of people waiting between 10 and 12 weeks
h. The number of people waiting over 12 weeks
i. The number of people where referral was closed before treatment
j. The number of people still waiting, no contact
k. The number of contacts before referral
2. Could you also give a quarterly breakdown of these figures in the 2020-21 financial year please?
3. Could you also give me the same information for the 2019-20 financial year:
a. In total
b. As a quarterly breakdown
NOTE: By second contact I mean either assessment or treatment, whichever came first.
If you need any further information from me in order to deal with my request, please call me on 07772206481.
If you are encountering practical difficulties with complying with this request, please contact me as soon as possible in line with your section 16 duty to advise and assist requesters. so that we can discuss the matter and if necessary I can modify the request.
Please send me the data requested in the form of an Excel spreadsheet or as a csv file.
If it is necessary for any reason to redact any information, please redact the minimum necessary and send me the rest of the material, explaining the legal grounds for each redaction.
Please can you acknowledge receipt of this request.
Many thanks for your assistance.

497-2023

I am writing to you under the Freedom of Information Act 2000 to request the following information from the Trust regarding;
1. How many shifts has your trust used Thornbury Nursing Services for between 1st – 28th February 2023

2. Within this timeframe, please can you list the number of shifts filled by ward or department that Thornbury were used in.

3. Please name all other Off Framework agencies that were utilised within this timeframe 1st – 28th February 2023.

4. How many shifts were filled during this time frame by these agencies 1st – 28th February 2023.

5. Within this same timeframe, please list the number of shifts filled, by ward or department.

6. Please list all suppliers with a general band 5 day charge rate of £50 per hour

7. Please list all suppliers with a general band 5 night charge rate of £55 per hour.

092-2122

Subject: Freedom of Information Request: Forensic mental health
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
—————–, I am writing to you to request the following information under the freedom of information Act 2000.. For each of the forensic services NHS and private-run. within the trust please provide the following: 1. 2. Please state how many patients
3. are currently in your forensic mental health wards. Please provide subtotals for patients in low security, medium security and high security wards. 4. 5. 6. Please state how many current
7. patients have resided in forensic wards for:
8. • • less than 1 year
• • • between 1 and 4 years
• • • between 5 and 9 years • • • Between 10 and 14 years
• • • 15 years or longer. • 3. 4. Please state how many current
5. patients were admitted to forensic services under a civil section, and/or have no criminal conviction. 6. 7. 8. Of those current patients
9. who do have a criminal conviction/were sentenced, please state how many were sentenced for prison terms of more than 5 years and more than 10 years. 10. Please provide the information in an electronic format and send it to me by email. If you think my request will exceed time and cost limits, please advise me, as per your duty under S16 of the FOIA, how I can refine my request to bring it within limits. Please contact me immediately for any clarifications – I am more than happy to help.

091-2122

Sent: 21 April 2021 14:35
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Good afternoon, I would like to submit the following Freedom of Information request: What percentage of cancer referrals received an appointment within 12 weeks of the original referral from a GP, for each month in 2019 and for each month in 2020. UK Parliament Disclaimer: this e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no liability is accepted for any damage caused by any virus transmitted by this e-mail. This e-mail address is not secure, is not encrypted and should not be used for sensitive data.

080-2122

Sent: 13 April 2021 08:10
To: Freedom of Information
Subject: Freedom of Information – assessments of agreements with Earnd company no. 11391391. Gloucestershire Health and Care NHS Foundation Trust.
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
13 April 2021
My reference: 2021-04/EARND/ASSESSNHSTRUST/NHS-RTQ
Hello Gloucestershire Health and Care NHS Foundation Trust,
Freedom of Information Request – Gloucestershire Health and Care NHS Foundation Trust
Please regard this as a request made under the Freedom of Information Act 2000 an FOI request., for specific information from Gloucestershire Health and Care NHS Foundation Trust.
If I’ve managed to send this to the wrong address for FOI requests, please be so kind as both to let me know that, and to forward this message on to the correct address/individual within the organization.
Please would you be so kind as to supply me with a copy of any and all assessments made by the Trust as to whether it should enter into an agreement with the company Earnd UK company registration number 11391391., between 31 May 2018 and 31 March 2021.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12 of the Freedom of Information Act, then please provide advice and assistance, under the section 16 obligations of the Act, as to how I can refine my request.
If you have any queries please don’t hesitate to contact me via email at this address. and I will be very happy to clarify what I am asking for and discuss the request: my details are as below.
Thank you very much in advance for your time and I look forward to your response.

029-2022

Sent: 14 February 2022 07:35
To: Freedom of Information
Subject: FoI Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Hi, Under the Freedom of Information Act, I would request you to respond to questions included in the attachment. For any reason if you are unable to open the attachement do let me know. I can then send the questions within the email itself.
Thank you. Regards, Srikanth Tallavelmi

420-2023

For the time periods contained in cells B-K please provide statistical information relating to individuals who died whilst receiving in-patient psychiatric care at any facility in your jurisdiction. Please provide the total for the 10 year period in cell L. If do not have information for any of the time periods, or are otherwise unable to provide the information for the full range of years, please provide information on any of the time periods in cells B-K. 2021-22 2020-21 2019-20 2018-19 2017-18 2016-17 2015-16 2014-15 2013-14 2012-13 Total 1. How many individuals who were not detained under the Mental Health Act 1983 died whilst receiving in-patient psychiartic care? 2. How many non-detained patients: a. Died from self inflicted causes b. Died from natural causes c. Died during or after being restrained by medical staff or police called to assist medical staff 3. Of the non-detained patients who died from self inflicted causes how many were: a. White b. BAME c. Not known/ not stated 4.Of the non-detained patients who died from self inflicted causes and were BAME how many were: a. Black b. Asian c. Mixed ethnicity. Where possible please break this down into: i. Mixed White/Black ii. Mixed White/Asian d.Other ethnic group 5. Of the non detained patients who died from natural causes how many were: a. White b. BAME c. Not known/ not stated 6. Of the non detained patients who died from natural causes and were BAME how many were: a. Black b. Asian c. Mixed ethnicity. Where possible please break this down into: i. Mixed White/Black ii. Mixed White/Asian d. Other ethnic group 7. Of the non detained patients who died during or after being restrained by medical staff or police how many were: a. White b. BAME c. Not known/ not stated 8. Of the non – detained patients who died during or after being restrained by medical staff or police and were BAME how many were: a. Black b. Asian c. Mixed ethnicity. Where possible please break this down into: i. Mixed White/Black ii. Mixed White/Asian

419-2023

I am writing to you under the Freedom of Information Act 2000 to request the following information from your Mental Health Trust. Please may you provide me with:

1. The number of individuals who have been referred to IAPT services, who have been flagged as having financial difficulties in their social and personal circumstances, by financial year, since 2010.

2. The total number of individuals who have been referred to IAPT services, by financial year, since 2010.

If you have any queries, please don’t hesitate to contact me via email and I will be very happy to clarify what I am asking for and discuss the request.

011-2022

What Do They Know

Sent: 21 January 2022 14:08
To: Freedom of Information
Subject: Freedom of Information request – IT Devices & Systems
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-Gloucestershire Health and Care NHS Foundation Trust,
How many staff do you employ?
Do you have a critical care function?
Are you actively involved in/contributing to ICS level initiatives?
How many desktop devices do you have in the Trust?
What makes & models are most used?
What is your main web browser?
How many trust mobile devices do you have? phones/tablets.
What are the main makes and models?
As a whole, does the Trust favour Apple or Android devices?
Are employees encouraged to use their personal devices for work?
Do you use an MDM solution to manage devices?
Who is your Internet provider?
Do you have any known Wifi dead zones?
Who is your cellular provider?
Do you have known cellular coverage dead zones?
Do you use pagers/bleeps?
Who is your current pager/bleep service provider?
Do you rely on commercial apps such as whatsapp to communicate internally?
Which commercial/external apps do you use?
Do you use any of the following supplier’s services: Careflow Connect, Hospify, Vocera, Ascom, Multitone, Netcall?
Do you use any software to manage tasks at night? If yes, what software do you use?
If not, how do you manage your tasks at night word of mouth, whiteboard etc.?
Which roles are responsible for managing the workload at night?
Which authentication protocols. do you use ie. SAML, O Auth 2, OIDC.?
What PAS/EPR system do you use?
Do you have APIs to integrate with the PAS/EPR?
Do you use Business Intelligence software? If so, what?
Do you raise alerts/send emails triggered by data? If yes, please provide any examples you can.
Do you have other mechanisms to raise an alert/alarm other than a bleep? If yes, please specify examples
——————————————————————-
Please use this email address for all replies to this request:
request-824630-e31c1d47@whatdotheyknow.com
Is freedomofinformation@glos-care.nhs.uk the wrong address for Freedom of Information requests to Gloucestershire Health and Care NHS Foundation Trust? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_request/new?bodyequalsghc
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/officers
For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-guidance-for-authorities
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation’s FOI page.

007-2022

What Do They Know

Sent: 13 January 2022 16:26
To: Freedom of Information
Subject: Freedom of Information request – Children detained under Mental Health Act – England
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Good afternoon,
I am emailing to request information under the Freedom of Information Act 2000. I am requesting:
1. For each month between and including March 2019 and December 2021, please provide the number of detentions of children under 18. detained under Section 136 of the Mental Health Act 1983
2. The total number of individual children detained under Section 136 of the Mental Health Act during the following periods:
a. 28/02/2019 to 29/02/2020
b. 01/03/2020 to 01/03/2021
3. In reference to question 1., for each detention can you provide:
a. The month and year of the detention MM/YYYY.
b. The age of the child broken down into the following bands to avoid potential identification.:
i. 0-5
ii. 5-11
iii. 12-15
iv. 16-17
c. The gender of the child
d. The reason for detention
e. Was it a detention of a child looked after by a local authority?
f. Where did the detention take place:
i. Accident and emergency department
ii. A paediatric ward
iii. A “place of safety” at a mental health trust
iv. Other
g. How long was the person detained?
4. How many “places of safety” as required under Section 136 of the Mental Health Act. are there within the trust’s area of responsibility and what is the capacity of each?
I would like to receive the information electronically in a spreadsheet, with the questions as column headers.
If the decision is made to withhold some of this information using exemptions in the Act, please inform me of that fact and cite the exemptions used.
If you need clarification please contact me at this email address. Under your section 16 duty to provide advice and assistance I would expect you to contact me if you find this request unmanageable in any way before the 20th working day.
I would be grateful if you could confirm in writing that you have received this request, and I look forward to hearing from you in the near future.

320-2022

I would like to request under the Freedom of Information Act the following information:

1. Do you or have you used the patient administration system Epex?

2. If Yes, can you confirm if you are still actively using this system, if it is a read only system or have you successfully decommissioned this system?

3. If you decommissioned the system did you successfully extract and transfer the patient details and any letters and documents into another system, if so which one, and what format was the data extracted in?

4. If you successfully transferred information from Epex, did you do this using the supplier Emis, In-house ICT support or did you use an external contractor?

5. If you used a contractor please can you provide the name of the organisation you used, if this was done in-house can you provide the name of the manager for this particular team/person and a contact email address?

319-2022

1. How many agency nursing shifts have your Trust used SNG or Thornbury Nursing Services for between 1st August 2022 and 1st November 2022?
2. Please provide a breakdown of the amount of shifts per ward or department where SNG or Thornbury Nursing Services were used between 1st August 2022 and 1st November 2022?
3. How many agency nursing shifts have your Trust used Nutrix, Genesis or AMC nursing agency for between 1st August 2022 and 1st November 2022?
4. Please provide a breakdown of the amount of shifts per ward or department where Nutrix, AMC or Genesis were used between 1st August 2022 and 1st November 2022?
5. Please name any other OFF CONTRACT SUPPLIERS who have been utilised by the Trust between 1st August 2022 and 1st November 2022 above the NHS Improvement + 50% caps and how many shifts each of these agencies have filled. 6. If for any reason you are unable to supply data up until 1st November please provide the data until 31st October 2022
7. Can you confirm your head of procurement name, phone number and email address?

264-2022

Media

I am requesting the following information regarding under the Freedom of Information Act 2000 FOIA..

Use of WhatsApp by or within the NHS Trust

Since January 2021, has the WhatsApp mobile application been used by the Trust, or any employee of The Trust permanent or agency. in the course of their work at The Trust, either with patients or between employee groups? If so, please also provide details of how often WhatsApp has been used The Trust and for what purpose.

263-2022

I am requesting the Regulation EU. 2016/425 Declarations of Conformity for all type IIR surgical masks provided as PPE to staff since 15 June 2020. Regulation EU. 2016/425 states that the Declarations of Conformity must be provided physically with the PPE or a weblink printed on the PPE packaging. Which means if the PPE provided is legally complaint, then the Declarations of Conformity will be readily accessible.

262-2022

I am writing to you under the Freedom of Information Act 2000 to request the following information from Gloucestershire Health and Care NHS Trust.
Please may you provide me with the following information:
1. The budget allocated to each specialist community perinatal mental health team in your ICS/health board/ trust in the following years – 2020/21, 2021/22, 2022/23
2. How much your ICS/health board/ trust actually spent on each specialist community perinatal mental health teams in the following years – 2020/21, 2021/22, 2022/23
3. The projected spend in your ICS/health board/ trust for each specialist community perinatal mental health teams in the year 2022/23
4. Whether there is any difference between funding allocated for 2022/23 question 1. and projected spend question 3.? If so, is this mainly i.e. more than 50%. due to unfilled posts? If not, please explain the other reasons for the difference. Please provide the information in the attached spreadsheet format. If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how we can refine our request.
If you have any queries, please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for and discuss the request.

249-2122