Freedom of Information Request – Ref: FOI 114-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. Current Learning Management System (LMS)
a. What Learning Management System (LMS) or e-learning platform(s) does your organisation currently use?
Our response:
Bespoke LMS platform – Care to Learn
You asked:
b. If Totara or Moodle is in use, please confirm which version is currently implemented.
Our response:
Totara v18.8
You asked:
c. What is the LMS primarily used for (e.g. internal staff development, compliance training, onboarding, external learner access, apprenticeship delivery)?
Our response:
Our LMS is used to:
– Access statutory and mandatory training
– Any other training offered to our staff
– Part of the onboarding process for new staff
– Students on placement and some other external colleagues have access
– Application for apprenticeship and CPD funding
– Recording supervision
– Compliance monitoring and reporting
You asked:
2. Contract and Provider Details
a. Who is your current LMS support, hosting or implementation provider?
Our response:
Think Associates Limited
You asked:
b. What is the value of your LMS-related contract per annum?
Our response:
£50,952.50
You asked:
c. What is the contract start and end date (including any optional extension periods)?
Our response:
Start date: 1/4/2025
End date: 31/3/2026
You asked:
d. Please confirm if the LMS is hosted on-premise, via a private cloud, or through a SaaS model.
Our response:
The LMS is hosted on site
You asked:
3. Procurement and Decision-Making
You asked:
a. What is the name and role of the person responsible for the learning platform and/or digital learning strategy?
Our response:
Rehana Begum, Associate Director Learning and Development and Organisational Development in conjunction with board of directors
You asked:
b. What is the name and role of the commercial contact responsible for LMS procurement or renewals?
Our response:
Procurement Shared Services
You asked:
4. Planned Changes or Reviews
a. Are there any plans to review or replace your LMS in the next 12–24 months?
Our response:
No
You asked:
b. Are there any scheduled or anticipated procurement events or tenders related to learning, compliance, or workforce development systems?
Our response:
No
You asked:
5. Integration and Strategic Use
a. Is your LMS currently integrated with other internal systems (e.g. HRIS, payroll, CRM)?
Our response:
Yes, it is integrated to Electronic Staff Record (ESR)
You asked:
b. Are there strategic goals linked to digital learning, compliance reporting, or learner engagement which the LMS is expected to support?
Our response:
Strategy is being reviewed at the moment for strategic goals to change in the future, but currently compliance targets set in the current strategy are more than achieved. Access to learning and development opportunities are available for career development. Learners are able to easily access the platform from a range of sources to enable ease of access improving engagement.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.