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Freedom of Information request 299-2122

Response published: 12 October 2022
Public

FOI Request

Sent: 21 December 2021 13:14 Subject: freedom of info This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk Digital Dictation 1. Do you use Digital Dictation? If yes, could you please answer the following questions: o Name of the supplier & product: o What procurement method if any. was used to obtain this system i.e. what framework: o The contract start date: o The contract end date: o Total contract value: o Is the product integrated with PAS or EPR: o What is the name, position and contact email/telephone number of the key internal stakeholder for this service: o What is the name, position and contact email/telephone number of the key procurement personnel for this service: o Which departments in the trust are currently using digital dictation? o Outpatient or department secretarial/admin manager contact details? Speech Recognition • Do you use Speech Recognition? If yes, could you please answer the following questions: o Name of the supplier & product: o What procurement method if any. was used to obtain this system i.e. what framework: o The contract start date: o The contract end date: o Total contract value: o Is the product integrated with PAS or EPR: o What is the name, position and contact email/telephone number of the key internal stakeholder for this service: o What would you like to see in this product that is currently not being delivered: Outsourced Transcription 1. Do you use Outsourced Transcription? If yes, could you please answer the following questions: o Name of the supplier: o What procurement method if any. was used to obtain this system i.e. what framework: o The contract start date: o Volume of letters per month: o Volume of letters hard copies. sent out per month? o What is the name, position and contact email/telephone number of the key internal stakeholder for this service: o How much is being spent on outsourced transcription per annum? Online Clinic / Video Consultation • Do you use Online Clinic / Video Consultation? If yes, could you please answer the following questions: o Name of the supplier & product: o What procurement method if any. was used to obtain this system i.e. what framework: o The contract start date: o The contract end date: o Total contract value: o Is the product integrated with PAS or EPR: o What is the name, position and contact email/telephone number of the key internal stakeholder for this service: o What would you like to see in this product that is currently not being delivered: Health Information Systems What suppliers do you use for the following? • PAS Patient Administration System. • EPR Electronic Patient Record. • eDMS Electronic Document Management System. • RIS Radiology Information System. • Outward mailing service provider

FOI Response

Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
—
E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 05/01/2022
————————————
Ruhin Miah
——————- Freedom of Information Request – Ref: FOI 299-2122
Thank you for your recent Freedom of Information request. Please find our response below.
Digital Dictation 1. Do you use Digital Dictation? If yes, could you please answer the following questions:
• Name of the supplier & product
• What procurement method was used to obtain this system
• The contract start date
• The contract end date
• Total contract value
• Is the product integrated with PAS or EPR
• What is the name, position and contact email/telephone number of the key internal stakeholder for this service?
• What is the name, position and contact email/telephone number of the key procurement personnel for this service?
• Which departments in the trust are currently using digital dictation? • Outpatient or department secretarial/admin manager contact details? Yes
BigHand/Nuance/Crescendo Initially Open Tendering
31st May 2021
31st May 2022
£78K
No
Most mental health, some physical.

Speech Recognition 2. Do you use Speech Recognition? If yes, could you please answer the following questions: • Name of the supplier & product: • What procurement method if any. was used to obtain this system? • The contract start date
• The contract end date
• Total contract value
• Is the product integrated with PAS or EPR
• What is the name, position and contact email/telephone number of the key internal stakeholder for this service?
• What would you like to see in this product that is currently not being delivered? Yes BigHand/Nuance Initially Open Tendering
31st May 2021
31st May 2022
£68K
No
Gary Brown. Please email contactus@ghc.nhs.uk and the team will redirect your email accordingly. Alternatively, please call 0800 431 8100
Cloud based storage, better background and speech to screen accuracy. Smaller, less memory hungry footprint. Better integration in to EPR systems.
Outsourced Transcription
3. Do you use Outsourced Transcription? questions No
Online Clinic/Video Consultation 4. Do you use Online Clinic / Video Consultation? If yes, could you please answer the following questions: • Name of the supplier & product
• What procurement method if any. was used to obtain this system • The contract start date
• The contract end date
• Total contract value
• Is the product integrated with PAS or EPR
• What is the name, position and contact email/telephone number of the key internal stakeholder for this service?
• What would you like to see in this product that is currently not being delivered? Yes
Attend Anywhere
Subcontracted via Torbay and South Devon NHS Foundation Trust Lead Authority.
01/04/2021
31/03/2022

No
Health Information Systems 5. What suppliers do you use for the following? • PAS Patient Administration System. • EPR Electronic Patient Record. • eDMS Electronic Document Management System. • RIS Radiology Information System. • Outward mailing service provider SystmOne
Lilly, RiO
SystmOne

Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
——-
E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust