Sent: 27 October 2021 10:54
To: Freedom of Information
Subject: Freedom of Information Request
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We are in the closing phase of a comprehensive nationwide study on Robotic Process Automation RPA. and the state of automation in the NHS. We are surveying if RPA has been procured by trusts and, if so, whether a Trust was able to quantify and measure any FTE savings.
Our aim is to produce a report that will serve to help the NHS make informed decisions around its future investment and strategy with regards to RPA and automation.
We sent out an FOI request to yourselves, as per below. You should have received the email between the dates in the first 2 weeks of July last year.
We would like to thank you for your response, We understand the Trust is faced with an unprecedented situation due to the pandemic. We would like to refresh our survey to understand the adoption of automation post pandemic.
The information we have requested will be helpful and insightful for the Trust and help to inform the wider NHS strategy to ensure it drives much-needed efficiency.
We kindly ask that you respond to the updated information on the FOI request previously sent. For your convenience, we have included the 2 questions that were asked originally below.
1. Has the Trust procured at any point a technology platform called Robotic Process Automation, also known as RPA? This is a new technology and therefore I am only asking the Trust to check its procurement and/or IT records as far back as 01/01/2016.
2. If the Trust has procured RPA, have they calculated how many Full-Time Equivalent hours have been saved as a result of the automation doing administrative tasks, which were otherwise carried out by human members of staff working for the Trust?
Looking forward to your response and wishing you and the team a nice day.
Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
—
E-mail: freedomofinformation@ghc.nhs.uk
Website: www.ghc.nhs.uk
DATE: 02/11/2021
Freedom of Information Request – Ref: FOI 251-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. Has the Trust procured at any point a
technology platform called Robotic Process
Automation, also known as RPA? This is a
new technology and therefore I am only
asking the Trust to check its procurement
and/or IT records as far back as
01/01/2016.
No
2. If the Trust has procured RPA, have they
calculated how many Full-Time Equivalent
hours have been saved as a result of the
automation doing administrative tasks,
which were otherwise carried out by human
members of staff working for the Trust?
Should you have any queries in relation to our response in this letter, please do not hesitate to contact
me. If you are unhappy with the response you have received in relation to your request and wish to ask
us to review our response, you should write to:-
–
Head of Legal Services / Associate Director of Corporate Governance
Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
If you are not content with the outcome of any review, you may apply directly to the Information
Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case
unless you have exhausted your enquiries with the Trust which should include considering the use of
the Trust’s formal complaints procedure. The ICO can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
