Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 22/09/2021
Freedom of Information Request – Ref: FOI 226-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. If any, which Digital Dictation/Speech Recognition solutions you The Trust. use? System type – Digital Dictation
Supplier name – BigHand
System name – BigHand for Healthcare
System type – Voice Recognition
Supplier name – BigHand
System name – BigHand for Healthcare
2. Contract end date for any current solution as named above. Digital Dictation – Contract expiration – 31/5/2022
Voice Recognition – Contract expiration – 31/5/2022
3. What your plans are, if any, to replace your Digital Dictation or Speech Recognition solutions
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 20 September 2021 16:47
To: Freedom of Information
Subject: Freedom of Information Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Good afternoon, In line with the freedom of information act, please could you let me know the following information is accordance with your guidelines: 1. If any, which Digital Dictation/Speech Recognition solutions you The Trust. use
2. Contract end date for any current solution as named above.
3. What your plans are, if any, to replace your Digital Dictation or Speech Recognition solutions
I look forward to hearing from you. Kind Regards,