Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 17/08/2021
Freedom of Information Request – Ref: FOI 183-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. What IT solution does the trust use to visualise inpatient status? e.g. at which point they are on their patient journey. RiO & SystmOne
2. What IT solution does the trust use to manage bed occupancy? RiO & SystmOne
3. What IT solution does the trust use to manage demand and capacity for:
• Unplanned care • Planned/Elective care Shrewd to both 4. What IT solution does the trust use for real-time ward and bed management? RiO & SystmOne
5. What IT solution does the trust use for PT pathway management? RiO & SystmOne
6. What IT solution does the trust use for Discharge Planning? RiO & SystmOne
7. What IT solution does the trust use to provide Multi-Disciplinary Team views? RiO & SystmOne
8. What IT solution does the trust use to manage patients from outside the region? RiO & SystmOne
9. Does the trust use a single Dashboard/CommandCentre solution to manage patient placement? No
10. What IT solution does the trust use for Clinical Noting? RiO & SystmOne
11. What IT solution does the trust use for Handovers? RiO & SystmOne
12. What IT solution does the trust use for recurring task management? SystmOne
13. What IT solution does the trust use for domestic services? Roster-pro
14. What/Which IT solutions does the trust use for task list management? Microsoft products used to assist with tasks / to-do lists etc. 15. What IT solution does the trust use for referral, leave and bed management? RiO & SystmOne
16. What IT solution does the trust use for Community team planning? None
17. Does the trust provide data to, and can access a regional command centre/dashboard? Shrewd
18. Does the trust have the ability to share and receive input from neighbouring Community trusts and Social services? Via Gloucestershire Shared Care Record
19. Which provider, if any, does the trust use for Hospital@Home services?
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 22 July 2021 11:53
To: Freedom of Information
Subject: Freedom of Information Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
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Under the Freedom of Information Act, can you please provide the following information. If no IT solution is used for a specific process, please confirm if this process is paper-based or managed on a spreadsheet.
1. What IT solution does the trust use to visualise inpatient status? e.g. at which point they are on their patient journey
2. What IT solution does the trust use to manage bed occupancy?
3. What IT solution does the trust use to manage demand and capacity for:
1. Unplanned care
2. Planned/Elective care
4. What IT solution does the trust use for real-time ward and bed management?
5. What IT solution does the trust use for PT pathway management?
6. What IT solution does the trust use for Discharge Planning?
7. What IT solution does the trust use to provide Multi-Disciplinary Team views?
8. What IT solution does the trust use to manage patients from outside the region?
9. Does the trust use a single Dashboard/CommandCentre solution to manage patient placement?
1. If so, what is the name of the solution?
10. What IT solution does the trust use for Clinical Noting?
11. What IT solution does the trust use for Handovers?
12. What IT solution does the trust use for recurring task management?
13. What IT solution does the trust use for domestic services?
14. What/Which IT solutions does the trust use for task list management?
15. What IT solution does the trust use for referral, leave and bed management?
16. What IT solution does the trust use for Community team planning?
17. Does the trust provide data to, and can access a regional command centre/dashboard?
18. Does the trust have the ability to share and receive input from neighbouring Community trusts and Social services?
19. Which provider, if any, does the trust use for Hospital@Home services? e.g. repatriation of patients to their home