Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
—
E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 15/02/2022
Freedom of Information Request – Ref: FOI 011-2022
Thank you for your recent Freedom of Information request. Please find our response below.
How many staff do you employ? Circa 6500
Do you have a critical care function? Yes
Are you actively involved in/contributing to ICS level initiatives? Yes
How many desktop devices do you have in the Trust? 1050
What makes & models are most used? HP 705 & 800
What is your main web browser? Microsoft Edge
How many trust mobile devices do you have? phones/tablets. 3000
What are the main makes and models? Samsung Galaxy Tab/Samsung A12
As a whole, does the Trust favour Apple or Android devices? Android
Are employees encouraged to use their personal devices for work? No
Do you use an MDM solution to manage devices? Yes
Who is your Internet provider? BT
Do you have any known Wifi dead zones? No
Who is your cellular provider? EE
Do you have known cellular coverage dead zones? Yes
Do you use pagers/bleeps? Yes
Who is your current pager/bleep service provider? PageOne
Do you rely on commercial apps such as whatsapp to communicate internally? No
Which commercial/external apps do you use? MS Apps
Do you use any of the following supplier’s services: Careflow Connect, Hospify, Vocera, Ascom, Multitone, Netcall? No
Do you use any software to manage tasks at night? If yes, what software do you use?
If not, how do you manage your tasks at night word of mouth, whiteboard etc.?
Which roles are responsible for managing the workload at night?
Which authentication protocols. do you use ie. SAML, O Auth 2, OIDC.? Commercially sensitive information What PAS/EPR system do you use? SystmOne/RiO
Do you have APIs to integrate with the PAS/EPR? Yes
Do you use Business Intelligence software? If so, what? Tableau
Do you raise alerts/send emails triggered by data? If yes, please provide any examples you can.
Yes
Do you have other mechanisms to raise an alert/alarm other than a bleep? If yes, please specify examples Yes – Unfortunately no examples
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
——-
E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 21 January 2022 14:08
To: Freedom of Information
Subject: Freedom of Information request - IT Devices & Systems
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
-------------------------Gloucestershire Health and Care NHS Foundation Trust,
How many staff do you employ?
Do you have a critical care function?
Are you actively involved in/contributing to ICS level initiatives?
How many desktop devices do you have in the Trust?
What makes & models are most used?
What is your main web browser?
How many trust mobile devices do you have? phones/tablets.
What are the main makes and models?
As a whole, does the Trust favour Apple or Android devices?
Are employees encouraged to use their personal devices for work?
Do you use an MDM solution to manage devices?
Who is your Internet provider?
Do you have any known Wifi dead zones?
Who is your cellular provider?
Do you have known cellular coverage dead zones?
Do you use pagers/bleeps?
Who is your current pager/bleep service provider?
Do you rely on commercial apps such as whatsapp to communicate internally?
Which commercial/external apps do you use?
Do you use any of the following supplier’s services: Careflow Connect, Hospify, Vocera, Ascom, Multitone, Netcall?
Do you use any software to manage tasks at night? If yes, what software do you use?
If not, how do you manage your tasks at night word of mouth, whiteboard etc.?
Which roles are responsible for managing the workload at night?
Which authentication protocols. do you use ie. SAML, O Auth 2, OIDC.?
What PAS/EPR system do you use?
Do you have APIs to integrate with the PAS/EPR?
Do you use Business Intelligence software? If so, what?
Do you raise alerts/send emails triggered by data? If yes, please provide any examples you can.
Do you have other mechanisms to raise an alert/alarm other than a bleep? If yes, please specify examples
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