Freedom of Information Request – Ref: FOI 520-2023
Thank you for your recent Freedom of Information request. Please find our response below.
Do you use any applications or tools to communicate with your patients digitally? I am interested in all aspects of patient communication, but particularly:
– Pre- and post-operative communication –
– eConsent – Currently in development with a system supplier -the Virtual assistant in Rio – Outpatients – No
– Patient engagement at home – Patient related outcome measures currently in development with a system supplier – the Virtual assistant in Rio / SMS / Booking Live /e-RS
– Patient satisfaction – Family and Friends Test
Please advise of
– The individuals. name and/or job title. with responsibility for developing digital communications with patients.
We cannot provide personal information – The suppliers presently providing such software solutions and contract values Suppliers -Access, TPP and local Development Values are commercially sensitive information – The contract award date and renewal date for such services Commercially sensitive information
FOI Request
Do you use any applications or tools to communicate with your patients digitally?
I am interested in all aspects of patient communication, but particularly:
- Pre- and post-operative communication
- eConsent
- Outpatients
- Patient engagement at home
- Patient satisfaction
Please advise of
- the individuals. name and/or job title. with responsibility for developing digital communications with patients.
- the suppliers presently providing such software solutions and contract values
- the contract award date and renewal date for such services