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Responses > 365-2024

Freedom of Information request 365-2024

Response published: 2 March 2025

FOI Request

I wish request information related to the Trust under the Freedom of Information act. Can you please provide the following information: 1. Number of Employees 2. Number of IT Staff 3. The Name of your current IT Service Management Software and the company that supplies it? 4. Whether this is a Cloud / SaaS / or On Premise solution 5. The number of Licenses and whether these are Named or Concurrent 6. The length of your current contract for this Software / Service 7. The Contract expiry date, and whether you intend to change it 8. The Contract Review date or approximation 9. The Annual Cost of the Contract 10. The Total Cost of the Contract 11. The person responsible for this Software / Service. Please provide Contact Name, Email and Direct Phone Number 12. The lead person to Contact about future IT related Project. Contact Name, Email and Direct Phone Number.

FOI Response

Freedom of Information Request – Ref: FOI 365-2024
Thank you for your recent Freedom of Information request. Please find our response below.
– Number of Employees
Headcount equals 4905 Substantive Employees as at 25 Jan 2024
– Number of IT Staff
Headcount equals 33 substantive staff as at 25 Jan 24
– The Name of your current IT Service Management Software and the company that supplies it?
– Whether this is a Cloud / SaaS / or On-Premise solution
– The number of Licenses and whether these are Named or Concurrent
– The length of your current contract for this Software / Service
– The Contract expiry date, and whether you intend to change it
– The Contract Review date or approximation
– The Annual Cost of the Contract
– The Total Cost of the Contract
– The person responsible for this Software / Service. Please provide Contact Name, Email and Direct
Phone Number
Under section 40 personal information exemption. there is no obligation to disclose staff personal
details.
– The lead person to contact about future IT related Project. Contact Name, Email and Direct Phone
Number.
As above