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Responses > 264-2022

Freedom of Information request 264-2022

Response published: 10 February 2023

FOI Request

I am requesting the following information regarding under the Freedom of Information Act 2000 FOIA.. Use of WhatsApp by or within the NHS Trust Since January 2021, has the WhatsApp mobile application been used by the Trust, or any employee of The Trust permanent or agency. in the course of their work at The Trust, either with patients or between employee groups? If so, please also provide details of how often WhatsApp has been used The Trust and for what purpose.

FOI Response

Freedom of Information Request – Ref: FOI 264

Thank you for your recent Freedom of Information request. Please find our response below.

Since January 2021, has the WhatsApp mobile application been used by the Trust, or any employee of The Trust permanent or agency. in the course of their work at The Trust, either with patients or between employee groups? If so, please also provide details of how often WhatsApp has been used The Trust and for what purpose.

WhatsApp is used for corporate requirements, for example, OOH emergencies and on call managers, major outages too for resilience purposes.

255 devices have been installed with WhatsApp.