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Responses > 249-2122

Freedom of Information request 249-2122

Response published: 10 February 2023

FOI Request

Sent: 24 October 2021 17:23 To: Freedom of Information Subject: FOI Request - Temp Staffing This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk TO WHOM IT MAY CONCERN Hello Gloucestershire Health and Care NHS Foundation Trust I am writing to you under the Freedom of Information Act 2000 to request the following information. Please may you provide me with: 1. What was the cost to the trust for the last 2 years Apr to Mar. of temporary workers split between: a. 2019 / 20 - paid to agencies b. 2019 / 20 - paid direct to workers via trust / NHS payroll. c. 2019 / 20 - paid direct to workers via their own invoices. d. 2020 / 21 - paid to agencies e. 2020 / 21 - paid direct to workers via trust / NHS payroll. f. 2020 / 21 - paid direct to workers via their own invoices. 2. Did the Trust have any irrecoverable VAT in the last 2 years Apr to Mar.? If so, what was the: a. 2019 / 20 - total amount b. 2019 / 20 - amount attributable to temporary worker costs c. 2020 / 21 - total amount d. 2020 / 21 - amount attributable to temporary worker costs 3. Did the Trust incur any temporary to permanent recruitment fees during the last 2 years? If so, what was the: a. 2019 / 20 – total amount b. 2020 / 21 – total amount 4. Which timesheet systems has the Trust used for managing temporary workers during the last 2 years? 5. Which frameworks has the Trust used to source temporary workers during the last 2 years? And which of these frameworks are still being used? 6. Which Managed Service Providers has the Trust worked with during the last 2 years? And which of these are still engaged? 7. Has the Trust used any portals to manage invoices from agencies during the last 2 years? And which of these are still being used? 8. What is the average time taken between completion of a shift and an agency invoice being posted into your AP ledger? Note: All amounts should be totals, excluding or net of VAT. If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance. If you have any queries, please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below. Thank you for your time and I look forward to your response.

FOI Response

Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW

E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 17/11/2021
Freedom of Information Request – Ref: FOI 249-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. What was the cost to the trust for the last 2 years Apr to Mar. of temporary workers split between:
• 2019 / 20 – paid to agencies
• 2019 / 20 – paid direct to workers via trust / NHS payroll.
• 2019 / 20 – paid direct to workers via their own invoices.
• 2020 / 21 – paid to agencies
• 2020 / 21 – paid direct to workers via trust / NHS payroll.
• 2020 / 21 – paid direct to workers via their own invoices. 12,821,925
5,779,443
9,223,807
4,995,351

2. Did the Trust have any irrecoverable VAT in the last 2 years Apr to Mar.? If so, what was the:
• 2019 / 20 – total amount
• 2019 / 20 – amount attributable to temporary worker costs
• 2020 / 21 – total amount
• 2020 / 21 – amount attributable to temporary worker costs £339K in 19/20 and £185K in 21/22
3. Did the Trust incur any temporary to permanent recruitment fees during the last 2 years? If so, what was the:
• 2019 / 20 – total amount
• 2020 / 21 – total amount Unfortunately, we are unable to answer this question. We do not collate the information in the format which you have requested.
4. Which timesheet systems has the Trust used for managing temporary workers during the last 2 years? GHC do use our own paper timesheets but have an electronical rota system called Allocate and Roster Pro
5. Which frameworks has the Trust used to source temporary workers during the last 2 years? And which of these frameworks are still being used? HTE Framework and we still use the HTE Framework under TWS11 Workforce Solutions.
6. Which Managed Service Providers has the Trust worked with during the last 2 years? And which of these are still engaged? Unfortunately, we are unable to answer this question. We do not collate the information in the format which you have requested.
7. Has the Trust used any portals to manage invoices from agencies during the last 2 years? And which of these are still being used? No
8. What is the average time taken between completion of a shift and an agency invoice being posted into your AP ledger? Unfortunately, we are unable to answer this question. We do not collate the information in the format which you have requested.
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust