Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 04/10/2021
Freedom of Information Request – Ref: FOI 227-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. Does your organisation use a Business Intelligence BI. solution? Yes, Tableau
2. What was the annual cost of the BI solution for 20/21 April 2020- March 2021.? Commercially sensitive 3. How many users in the organisation use the BI Tool? 25 Desktop licenses. All 4,500 employees as users.
4. Does the organisation have a dedicated in-house BI/informatics team? If yes, how many FTEs are in the BI/informatics team? Yes, 26.77
5. Which department do the BI/informatics team report into in the organisation? Finance Directorate
6. Could you please provide the name and job title of the person who leads the BI/informatics team? Christopher Woon, Deputy Director of Business Intelligence
7. Does the organisation use a benchmarking tool? No
8. What was the annual cost of the benchmarking tool for 20/21 April 2020- March 2021.?
9. Does the organisation subscribe to any benchmarking services? Yes, NHS National Benchmarking
10. Which departments / specialties are the biggest users of:
a. BI tools
b. Benchmarking tools in the organisation? Operational Services for A & B
11. Does your organisation have a data warehouse***? If yes, please state if the data warehouse is on premise or in- cloud? Yes, On premise
12. Does the organisation use any other third-party systems to provide managed reporting? No
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 19 September 2021 18:22
To: Freedom of Information
Subject: Business Intelligence and Benchmarking Tools
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-------------------------Gloucestershire Health and Care NHS Foundation Trust Under the Freedom of Information FOI. act I am submitting a request for information on your organisation's use of business intelligence and benchmarking tools. If you have any questions on the attached questions, please do not hesitate to contact me.