Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 18/08/2021
Freedom of Information Request – Ref: FOI 189-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. Can the Trust please provide the total number porters that are currently employed/ contracted to perform porter services across the Trust’s Hospitals? This total number of porters can include individual part-time, bank and permanent porter staff that are directly employed by the Trust or porter support procured through a private service provider.. Total number of Porters including part time and Bank equals 26
2. Can the Trust please identify the names. of the current systems. used by Trust staff to dispatch porters to jobs around the Trust’s Hospitals on a daily basis? e.g. Push To Talk Radio / Bleeper, Smart Phone / Tablet Application, Excel Spreadsheet, Paper-based System and/or Task Management Software on a Computer.. By Dispatch we refer to the process of activating an individual Porter to take on a specific Job with the hospital. Push to talk radios only
3. Can the Trust please provide clarification on the current contractual relationship of porter support, by this I mean – are porters directly employed by the Trust? or can the Trust provide both the name of the private provider contracted to deliver porter services and the time frame remaining on that contract until review? Directly employed by the Trust.
4. Finally can the Trust please provide an updated estimate of the total number of ‘acute care’ beds currently dispersed across its hospital sites.? Unfortunately this does not relate to Gloucestershire Health & Care NHS Foundation Trust. Can we therefore suggest that you contact Gloucestershire Hospital NHS Foundation Trust who should be able to provide this information.
https://www.gloshospitals.nhs.uk/about-us/our-trust/freedom-information/
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
To: Freedom of Information
Subject: TEAM Software Freedom of Information Request on Porter Support
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
To whom it may concern,
I am writing to the Gloucestershire Health and Care NHS Foundation Trust FOI team to request information on Estates, Facilities & Ancillary Departments, specifically relating to the current management of hospital Porters. My enquiry is being submitted from the organisation called Innovise Software Trading as TEAM Software.. The information requested below has not been located within any of the Trust’s Disclosure Logs or the 'Publication Scheme'. The date today is 26/07/2021, I understand that should the trust require additional clarification on the below questions this could delay the mandated FOI response time frame.
Can the Gloucestershire Health and Care NHS Foundation Trust please provide 4 responses to the 4 questions below:
1. Can the Trust please provide the total number porters that are currently employed/ contracted to perform porter services across the Trust’s Hospitals? This total number of porters can include individual part-time, bank and permanent porter staff that are directly employed by the Trust or porter support procured through a private service provider..
2. Can the Trust please identify the names. of the current systems. used by Trust staff to dispatch porters to jobs around the Trust's Hospitals on a daily basis? e.g. Push To Talk Radio / Bleeper, Smart Phone / Tablet Application, Excel Spreadsheet, Paper-based System and/or Task Management Software on a Computer.. By Dispatch we refer to the process of activating an individual Porter to take on a specific Job with the hospital.
3. Can the Trust please provide clarification on the current contractual relationship of porter support, by this I mean - are porters directly employed by the Trust? or can the Trust provide both the name of the private provider contracted to deliver porter services and the time frame remaining on that contract until review?
4. Finally can the Trust please provide an updated estimate of the total number of ‘acute care’ beds currently dispersed across its hospital sites.? Thanks in advance for your time, if I can provide any further clarification on my request or alternatively if you’d prefer to arrange a time to respond through a telephone call instead of an email, please use my contact details below.