Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
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E-mail: freedomofinformation@ghc.nhs.uk Website: www.ghc.nhs.uk
DATE: 22/03/2022
Freedom of Information Request – Ref: FOI 037-2022
Thank you for your recent Freedom of Information request. Please find our response below.
Any guidelines, protocols, policies or similar you have in place for patients under your psychiatric care regarding:
· Use of mobile phones
· Use of cameras/video recording devices or similar
· Use of social media Please could you provide this information for both adults and patients aged under 18 on residential wards and, if relevant, outpatients? There is only the one policy which covers this topic for psychiatric care. This policy covers both patient and staff use of mobile phones in inpatient areas.
Please see attached policy.
Should you have any queries in relation to our response in this letter, please do not hesitate to contact me. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:-
– Head of Legal Services / Associate Director of Corporate Governance Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
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E-mail: —
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 22 February 2022 19:41
To: Freedom of Information
Cc: isabelblench@gmail.com
Subject: FOI Request - Social Media and Mobile Phone Guidelines
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
-------------------------Gloucestershire Health and Care NHS Trust,
This is a request for information under the Freedom of Information Act 2000. I would like to request the following information: Any guidelines, protocols, policies or similar you have in place for patients under your psychiatric care regarding:
· Use of mobile phones
· Use of cameras/video recording devices or similar
· Use of social media Please could you provide this information for both adults and patients aged under 18 on residential wards and, if relevant, outpatients?
I would like to receive the information in an electronic format. If you feel that a substantive response to this request is not possible within a reasonable time frame, or the request is too broad, I would be grateful if you could contact me by telephone 07714287702. and let me know how I could refine the request.
If you don’t have all the relevant information, please could I have access to that which you do have.