Organisation

Ref: FOI 340-2023

Thank you for obtaining this response. Please pass on my thanks to the clinician/s involved too. I would like to seek clarification on some of the answers so that we have the details we need for this project.

Question 2
• Can you please ask the service to outline what is involved in Intensive Clinical Management ICM.?
• Please ask the service how the Compassion Focused Therapy pilot was delivered. Was this as outpatient therapy once per week or provided more intensively?

Question 3
• The answer to question 3 concerning ICM states that ICM will vary in intensity and frequency. While we appreciate that the intensity of the treatment will vary depending on patient need, for this project we need to know specifics around the maximum intensity of treatment that such services are able to provide. This is because we are then intending to map this nationally against a recommended level derived from the academic evidence. Can you please ask the service what ICM could entail – as a maximum – in terms of the number of contacts per week and the duration of those contacts?
• Please ask the service whether the answer to the sub-question about supervised meal support relates solely to the paused Day Treatment programme? If meal support can be provided as part of ICM please can they disclose the maximum number of meals that can be supported per day?

Question 8
• In line with the principles behind section 16 of the FOI Act, could the service please disclose the typical number of patients it would expect to be receiving Intensive Clinical Management ICM. at any one time?

This is a request for information under the Freedom of Information Act 2000. I would like to request the following information:

For the years 2019, 2020, 2021 and 2022:
• How many children were referred to Speech and Language Therapy services by primary schools, per school
• Of these children, how many attended Speech and Language Therapy
• How many children were referred to Speech and Language Therapy by secondary schools, per school
• Of these children, how many attended Speech and Language Therapy
• How long were the waiting time between referral and initial assessment

Re: Freedom of Information request
I am writing to you under the Freedom of Information Act 2000 to request the
following information from the community mental health services. of your trust.
Please may you provide me with the following information:
A. Adult eating disorders services:
1. Does your Trust provide a service to adults with anorexia nervosa or bulimia nervosa?
YES/ NO if No please proceed to section B.
2. How many adults with anorexia nervosa or bulimia nervosa were on the Trust caseload
at 31st March 2022?
3. How many adults with anorexia nervosa or bulimia nervosa were referred to the
service over the 1 year period 1st April 21- 31st March 22.?
4. How many registered dietitians in WTE/ FTE. were working exclusively with this
caseload to adults with anorexia nervosa or bulimia nervosa at 31st March 2022?
5. What percentage of adults with anorexia nervosa or bulimia nervosa received into the
service were seen by a dietitian over the 1 year period 1
st April 21- 31st March 22.?
B. Adolescent/ child eating disorder services
6. Does your Trust provide a service to adolescents/ children with anorexia nervosa or
bulimia nervosa? YES/ NO If No, no further responses are required.
7. How many adolescents/ children with anorexia nervosa or bulimia nervosa were on
the Trust caseload at 31st March 2022?
8. How many adolescents/ children with anorexia nervosa or bulimia nervosa were
referred to the service over the 1 year period 1
st April 21- 31st March 22.?
9. How many registered dietitians in WTE/ FTE. were working exclusively with this
caseload to adolescents/ children with anorexia nervosa or bulimia nervosa at 31st
March 2022?
11th December 2022
10. What percentage of adolescents/ children with anorexia nervosa or bulimia nervosa
received into the service were seen by a dietitian over the 1 year period 1
st April 21-
31st March 22.?

We would very much appreciate your help with our national survey of Take-home Naloxone policy by answering these two questions.

1: Does your organisation provide substance misuse services?
2: Does your organisation have a policy on prescribing Take-home Naloxone for patients prescribed or taking opiates or opiate substitutes?

I am writing to you under the freedom of information act to request the following:

How many patients under your care for eating disorders were put on the not recovered pathway in the last five calendar years 2016-17, 2017-18, 2018-19, 2020-21, 2022-23.? Please can you break this information down by gender male/ female. and age -18/+18.

I am writing to you under the Freedom of Information Act 2000 to request the following information from your Trust/organisation.

Please may you provide details of the following:

1. Confirmation that the Trust/organisation is responsible for the provision of inpatient and or community mental health services in your area?
2. Has the Trust/organisation received a copy of the national MDO Victim Protocol check name and insert date. and the date received from the Ministry of Justice?
3. Define the specific arrangements within your Trust/organisation to meet the requirements set in the national MDO Victim Protocol?
4. Is there a Trust/organisation policy/procedure for enacting the arrangements for Victim work set out in the national MDO Victim Protocol? Please can you provide a copy?
5. Confirmation of the resources dedicated to Victims such as a lead post or designated team. to meet the requirements set out in the MDO Victim Protocol? Please describe the model and staffing resource?

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

How many cases of this have been reported each year?
•
•
•
How many days did each patient stay?
•
•
•
What were the reasons for their stay?
•
•
•
How much did it cost to keep each patient?
•
•
•
What was the reason for each patients’ discharge?
•

I am writing to you under the Freedom of Information Act 2000 to request information regarding intensive community and day patient treatment programmes for patients with eating disorders. Please provide a reference number for this request in your acknowledgement email. [If this request is forwarded internally, please do not cut out the introductory wording before the questions].

A note for clinicians/services involved in responding to this request
We are conducting this survey to help us understand how widely available these forms of treatment are across the UK. The top-level findings will be published in a report, in which individual services/providers will not be named. Instead, we will report the findings in terms of the proportion of providers or areas that offer intensive community and/or day patient treatment programmes for people with eating disorders.

We recognise that eating disorder services are under extreme pressure and are facing major challenges in recruiting and retaining the staff they need. This request will form part of a wider Beat project that will aim to understand and help overcome the barriers that the NHS faces in expanding access to these innovative service models. This will include challenging policy makers and commissioners to provide the required resources.

Background
Intensive community and day patient treatment programmes offer increased contact hours for the patient compared to traditional outpatient treatment. The patient returns home at night and therefore is not an inpatient. Such treatment programmes can help minimise inpatient admissions and reduce length of stay when admission is necessary.

Day patient treatment programmes sometimes called ‘day care’. tend to be run as a group programme, with patients attending the service during the day and returning home for evenings and weekends. Such programmes could potentially be delivered partially or wholly online/virtually. Some intensive community treatment programmes include home treatment, whereby a clinician visits the patient’s home to support meals and snacks and offer psychosocial intervention. There are other models of intensive community treatment aside from home treatment and we are very interested in hearing about these approaches too.

Questions
1. Does the Trust provide any intensive community and/or day patient treatment for eating disorders or refer patients on to receive such treatment from another NHS or non-NHS provider.? This may include day patient treatment, home treatment, or other innovative model/s. We are interested in programmes for children and young people, and/or adults.
£ Yes
£ No, and the Trust has never provided such a service
£ No, but the Trust did provide such a service in the past [Please provide more information below, including what led to the closure of this service/s]

If you answered “No” to question 1 either of the two options., that is all that is required, thank you for your response.
If you answered “Yes” to question 1, please answer the remaining questions below. If the Trust provides more than one model of intensive community or day patient treatment and/or has separate programmes based on age or any other criteria, please provide separate answers for each treatment programme and specify which programme is being referred to. If the Trust refers patients on to receive intensive community or day patient treatment from another NHS or non-NHS provider, please state the name of this provider, and cover this treatment programme within the answers you give to questions 2-8.

2. What model/s of intensive community or day patient treatment for eating disorders does the Trust provide or refer patients onto.? Examples include day treatment or home treatment, but we are keen to hear about any other forms of intensive treatment too aside from inpatient care.. In your answer, please specify whether these are provided in-person or online/virtually.

3. What is the intensity of this/these model/s of intensive community or day patient treatment for eating disorders?
a. Please provide the information requested below. If the Trust provides, or refers patients onto, more than one intensive community or day patient treatment programme please provide separate answers for each.:
Number of hours per day if applicable to model.
Number of days per week if applicable to model.
Number of contacts per week and minimum duration of those contacts if applicable to model.
Is supervised meal support provided? If so, for how many meals per day?.
b. Please provide any more information that we should know about regarding the intensity of treatment provided by this/these programme/s.

4. Are families or other carers engaged with when appropriate. in the treatment provided by this/these intensive community and/or day patient treatment programme/s for eating disorders? If so, please describe or attach further information outlining this engagement.

5. Is/are the intensive community and/or day patient treatment programme/s for eating disorders time limited, or is the length of this treatment based on clinical need? If it is time limited, what is the maximum length of treatment?

6. What are the referral criteria for patients to access the intensive community and/or day patient treatment programme/s for eating disorders? In your answer, please detail any exclusion criteria e.g., age, type of eating disorder/diagnosis, BMI, comorbidity, or otherwise..

7. What is/are the geographic catchment area/s for referrals to the intensive community and/or day patient treatment programme/s for eating disorders including any such programmes provided outside the Trust’s usual geographic area, potentially as part of an NHS-led Provider Collaborative.?
8. Please state the size of the caseload number of accepted referrals. at the Trust’s intensive community and/or day patient treatment programme/s for eating disorders on the dates below:
31 March 2023
30 September 2023
If the Trust provides more than one intensive community or day patient treatment programme, please provide the size of the caseload separately for each and specify whether the programme is for over 18s or under 18s..

9. Which organisation/s commission the intensive community and/or day patient treatment programme/s for eating disorders? If this is one or more NHS Integrated Care Board ICB. or NHS Trust as lead provider for an NHS-led Provider Collaborative., please specify their name/s in your answer to this question.
10. Please tell us what the Trust is proud of about its intensive community and/or day patient treatment programme/s for eating disorders and outline the challenges and opportunities the Trust has experienced in providing this/these programme/s.

I would like to make the following FOI request for Gloucestershire Health and Care NHS Foundation Trust:
What training has been delivered to staff within the Trust relating to religion and religious beliefs, within the period 1st August 2022 to 1st August 2023?
I would like a list of all the sessions delivered to staff. If a course has been delivered multiple times, please list each instance separately. For each one, I would like to know:
What was the session title or topic if known.?
Was the session delivered even if only partially. by someone external to the Trust?
o If so, who?
o How much was paid to them for this?
o If payment is made, please specify if VAT was applicable, and if VAT is included in your figures..

Re: Freedom of Information Request

I am writing to you from Leukaemia Care to request information under the Freedom of Information Act.

Leukaemia Care is the UK’s leading Leukaemia charity. We exist to improve the lives of everyone affected by Leukaemia, MDS and MPN. We provide information, advice and support for anyone affected, this includes patients and their friends and families too. We raise awareness of the issues impacting people affected by leukaemia, MDS and MPN, and campaign to fix them.
We are currently interested in finding out more information about the role of a Clinical Nurse Specialist CNS. within hospital trusts. We want to make sure that people with leukaemia are given the correct access to a CNS as we believe this role, and the support provided, is extremely valuable to those who have received a diagnosis and are being treated for leukaemia.

It would be greatly appreciated if you could provide as much detail as possible to the following requests in writing via email or post.

NB: All of the following requests are relating to the treatment of adults 16 years +. only.

The information we request is from your most recent data.

1, Which haematological cancers are treated at your trust?

2, How many blood cancer patients are under the care of your trust?

3, Total number of haematological Clinical Nurse Specialists are in the trust?

4, Total number of leukaemia specific CNS’s are in the trust?
– If you do have leukaemia specific CNS’s in the trust, how many leukaemia patients are there per leukaemia CNS’s?
– Do have myeloid and lymphoid specific CNS’s and if so, how many of each?

5, Are haematological/ blood cancer CNS’s required to undertake normal ward duties?

6, Have you measured patient access to CNS’s within the trust? If so, what was the outcome?

7, Do you have, or plan to have any funding in place for training more haematology or blood cancer specific CNS’s?

I appreciate that you may not be able to use the MS Forms link. I have a word version of the form which I append. I also include the data fields requested below.
NHS Pain Education
This information is being requested as a freedom of information request. We are trying to find out what education is taking place in the workplace for staff who work directly with patients. Although this form is several pages long it should take less than 10 minutes to complete. Section 1
1. Name of your organisation
2. Do you provide education for your healthcare staff about pain management? Delete as appropriate – if NO please do not continue with the form and return it to a.swift@bham.ac.uk.
Yes No
Section 2
3. Who do you deliver pain education to?
The following section is divided into staff groupings. Please add a cross in the relevant box to indicate who you provide pain management education to at least annually.
Mandatory Optional Mandatory for some but not all Not provided Not a staff group in this organisation
Band 3 support worker nursing or midwifery.
Nurses
Midwives
Health visitors
FY1/FY2
ST1/CT1
ST2/CT2
ST3-6
Consultant
Support worker therapy.
Physiotherapists
Occupational therapists
Speech and language therapists
Dieticians
Art therapists
Counselling team
Social workers
Dieticians
Chaplaincy
Psychologists
Pharmacists
Radiography and imaging team
Others please list.
4. What percentage of each of the following staff groups attending at least one pain education event in the last 12 months.
Support workers nursing and midwifery.
Nurses
Doctors
AHPs
Other please list.
5. Who delivers pain education in your organisation?
6. What methods do you use to deliver pain education to staff?
Face to face Online – asynchronous Online – synchronous Both F2F and online, participant chooses Method not used.
Classroom or lecture theatre LT. -lecture didactic.
Classroom or LT discussion/Q&A
Case study presentation and discussion
Video of past teaching sessions
Video of expert giving lecture or being interviewed
Simulation lab- management of a lifelike scenario
Skills demonstration e.g. injections
Supervised skills practice
Role play
Supervision in clinical area supervised practice.
Specialist embedded in the ward – work alongside
One to one coaching on request
Pain ward rounds include ward staff
Posters in the clinical area
Pocket guides
Dashboard messaging
Audit feedback
Intranet guidelines
Smartphone or app
Guidance pop-ups in electronic patient management or prescribing system
Ask the expert sessions
WhatsApp discussion groups
Pain meetings in clinical areas
Schwarz rounds
QI programmes
7. If you have a virtual learning environment as part of your pain management education please describe what methods are used e.g. case studies, narrated powerpoints, quizzes, reading materials.
8. Are there any other methods that you use?
9. Content of pain education.
The EFIC core curriculum contains seven domains. Please indicate which aspects of the curricula you include in your pain education all or some of the time.
Pain as a biopsychosocial phenomenon impact on the individual and their family/carers showing understanding of the cognitive, sensory and affective dimensions
The impact of pain on the patient and their family/carers
Pain as a multidimensional phenomenon with cognitive, sensory, and affective dimensions
The individual nature of pain and the factors contributing to the person’s understanding, experience and expression
Understand the importance of social roles, school/ work, occupational factors, finances, housing and recreational/leisure activities in relation to the patients’ pain
The importance of working in partnership with and advocating for patients and their families,
Promoting independence and self-management where appropriate
Prevalence of acute, chronic/persistent and cancer-related pain and the impact on healthcare and society
The characteristics and underlying mechanisms of nociceptive pain, inflammation, neuropathic pain, referred pain, phantom limb pain and explain nociplastic pain syndromes
The distinction between nociception and pain, including nociceptive, neuropathic and nociplastic pain
Mechanisms of transduction, transmission, perception and modulation in nociceptive pathways The relationship between peripheral/central sensitization and primary/secondary hyperalgesia
Mechanisms involved in the transition from acute to chronic/ persistent pain and how effective management can reduce this risk
The changes that occur in the brain during chronic/persistent pain and their possible impact including cognition, memory and mood. and cognitive-behavioural explanations such as fear-avoidance
The overlap between chronic/persistent pain and common co-morbidities, including stress, sleep, mood, depression and anxiety
The mechanisms underlying placebo and nocebo responses, and their relation to context, learning, genetics, expectations, beliefs and learning
The role of genetics and epigenetic mechanisms in relation to risk of developing chronic/persistent pain and pharmacotherapy
The importance of interprofessional working in pain management along with potential barriers and facilitators to team-based care
How to work respectfully and in partnership with patients, families/ carers, healthcare team members and agencies, to improve patient outcomes
Team working skills communication, negotiation, problem solving, decision-making, conflict management.
The professional perspectives, skills, goals and priorities of all team members
How to take a comprehensive pain history, an assessment of the patient across the lifespan and in care planning, consider social, psychological, and biological components of the pain condition
Person-centred care including how the following may influence the experience of illness, pain, pain assessment and treatment: Social factors, Cultural factors, Language, Psychological factors, Physical activity, Age, Health literacy, Values and beliefs, Traditional medical practices, Patients’ and families’ wishes, motivations, goals, and strengths
Patients’ and families’ different responses to the experience of pain and illness including affective, cognitive, and behavioural responses
The rationale for self-report of pain and the understand in which cases nurse-led ratings are necessary
At risk individuals for under-treatment of their pain e.g., individuals who are unable to self-report pain, neonates, cognitively impaired. and how to mitigate against this.
Using different assessment tools in different situations, using a person-centred approach
Valid, reliable and sensitive pain-assessment tools to assess pain at rest and on movement; tools that are appropriate to the needs of the patient and the demands of the care situation
Culturally sensitive and appropriate pain assessment for individuals who speak a different language to the language spoken by the healthcare professionals
Understand the rationale behind basic investigations in relation to serious pathology
What specialist assessment is, when it is needed, and how to refer.
Importance of accurate documentation
Assessment of pain coping skills and pain behaviours
Health promotion and self-management
Importance of non-pharmacological management
How to work with patients to develop goals for treatment
Evidence based complementary therapies for pain management e.g. acupuncture, reflexology.
Physical pain management strategies e.g. exercise, stretching, pacing, comfort, positioning, massage, manual therapies, heat/cold, hydrotherapy..
Psychological pain management strategies e.g. distraction, relaxation, stress management, patient and family education, counselling, health promotion and self-management..
Evidence based behavioural therapies e.g. CBT, mindfulness, acceptance and commitment, couple/family therapy, hypnosis/guided imagery, biofeedback.
Electrotherapies e.g. TENS, spinal cord stimulation.
Types of analgesics and potential combinations non-opioids, opioids, antidepressants, anticonvulsants, local anaesthetics.
Routes of delivery
Risks and benefits of various routes and methods of delivery PCA, Epidural, Nerve blocks, Plexus blocks..
Onset, peak effect, duration of effect.
Adverse events and management of these
Which drugs are appropriate to particular conditions and contexts
Side effects, detecting, limiting and managing these.
Long-term opioid use risks and benefits
Risk of addiction in different patient groups e.g. post-operative management, chronic pain management.
Addiction risk factors
Identification of aberrant drug use
Tapering opioid therapy
Preparation for discharge and ongoing pain management
10. Do you include anything else in your pain education that has not been captured so far?
11. Is there anything else that you would like to tell us about?

I am requesting the following information regarding under the Freedom of Information Act 2000 FOIA..

Payment of NHS Trust Suppliers

For the period between June 2022 and January 2023, please provide the statistics as follows:

The average number of days taken to make payments to suppliers, measured from the date of receipt of invoice or other notice to the date the cash is received by the supplier
The percentage of payments made within the reporting period which were paid in 30 days or fewer, between 31 and 60 days, and in 61 days or longer
The percentage of payments due within the reporting period which were not paid within the agreed payment period

I would like to request a list of all Operating Theatre Lights currently in use within Gloucestershire Care Services NHS Trust please. Specific detail required for each Operating Theatre Lights:
1. Name of hospital 2. Location within hospital e.g., theatre 1.
3. Manufacturer and model of Operating Theatre Lights in use
4. How many of each Operating Theatre Lights in use 5. Age of each individual Operating Theatre Lights date installed or date purchased. If possible, we would prefer the data in Excel or Word format not PDF. please

Under the Freedom of Information Act 2000, I am requesting the following information about nitrous oxide monitoring:
• Have you carried out nitrous oxide/Entonox personal sampling in your trust?
o If so, which departments have you carried out personal sampling in? • Did you find high results in any staff members?
o If yes:
 How many staff members were affected?
 What was the highest result you found?
 Were these staff members informed?
 What action was taken? e.g. have you installed mobile destruction units?.
• Have you suspended the use of Entonox at your trust?
Please provide the information by email.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.
If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.
Thank you for your time and I look forward to your response within 20 working days. If you could please send an acknowledgement on receiving my request that would be much appreciated.

Under the freedom of information act 2000, I’m requesting the following information on compassionate use medicines:
1. How many patients at your trust have been supplied medicines approved through the Early Access to Medicines Scheme EAMS. each year between April 2014 and April 2023?
2. How many requests has your trust made to pharmaceutical companies for access to medicines offered through a company-led ‘compassionate use’ or ‘free of charge’ scheme each year between April 2014 and April 2023?
a. How many patients have received treatment with unlicensed medicines obtained this way each year between April 2014 and April 2023?
3. How many requests have clinicians at your trust submitted to pharmaceutical companies for access to an unlicensed medicine to treat patients each year between April 2014 and April 2023, outside of a company-led scheme?
a. How many patients have received treatment with unlicensed medicines obtained this way each year between April 2014 and April 2023?
Please provide the information by email. If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance. If you have any queries, please don’t hesitate to contact me via email and I will be very happy to clarify what I am asking for and discuss the request.
Thank you for your time and I look forward to your response within 20 working days.

I am writing today to initiate an FOI request.

1. I would like to know the exact figures for the number of employees within Gloucestershire Health and Care Foundation NHS Trust who are currently listed by the trust as having a formal diagnosis of any mental health condition.

2. I should also like to know the number of staff members who have been suspended from their duties in the last 5 years/60 months, as well as the proportion of these staff who have/had a diagnosis of a mental health condition at the time of their suspension.

3. Additionally, I would like to know the numbers of complaints made against the trust in regards to the bullying, harassment and/or discrimination of its staff in the last 5 years/60 months.

4. I would also like to know the number of complaints made against the trust in regard to data protection and information governance in the last 5 years/60 months.

Under the provisions of the Freedom of Information Act 2000, I am writing to request the following information. This information relates to the Gloucestershire Health and Care Children and Young People’s Services and their eating disorder services. Please could you provide the information to the following questions:
1. The number of patients referred to the service for eating disorders from 2018-2022 split monthly, if possible.
2. The number of patients referred to the service for eating disorders from 2018-2022 split by age 3. The number of patients referred to the service for eating disorders from 2018-2022 split by sex
4. The number of patients referred to the service for eating disorders from 2018-2022 split by whether they received inpatient or outpatient care
5. The number of patients referred to the service for eating disorders from 2018-2022 that received inpatient treatment
6. The number of patients referred to the service for eating disorders from 2018-2022 that had to wait longer than 12 weeks for any type of care.

We are working to provide accessible information in collaboration with the primary care network linked to the Trust.

Please can you provide me with a list of the top 10 requested languages/dialects in the last 12 months.

I trust this email finds you well. My name is Melissa Thiele, and I am the Project Lead supporting Scaling People Services for the Lincolnshire Integrated Care System ICS.. As part of my responsibilities, I am working closely with Lincolnshire Community Health Services LCHS., United Lincolnshire Hospital Trust ULHT., and Lincolnshire Partnership Foundation Trust LPFT. to explore cost-saving opportunities, corporate efficiencies, and identify areas for collaboration at the system level.
One of the specific programmes I am currently focusing on involves the scaling of workforce teams in the following departments:
1. Equality, Diversity, and Inclusivity Team
2. Recruitment and Resourcing
3. Statutory and Mandatory Training Team
To facilitate informed discussions regarding team structure and size, I am reaching out to peer organisations within the Model Health System, and I have identified your Trust as a potential peer based on specific criteria. In particular, we are interested in organisations of a similar size and scope.
Therefore, under the provisions of the Freedom of Information Act 2000, I am formally requesting the following information related to the aforementioned teams within your organisation:
1. Organisational structure detailing the hierarchy and reporting lines of the Equality, Diversity, and Inclusivity Team, Recruitment and Resourcing, and Statutory and Mandatory Training Team.
2. Banding information for each role within the mentioned teams, specifying the band levels and associated job roles.
3. Whole-Time Equivalent WTE. figures for each team, providing an overview of the staffing levels within the Equality, Diversity, and Inclusivity Team, Recruitment and Resourcing, and Statutory and Mandatory Training Team.

I am writing to you under the Freedom of Information Act 2000 to request the following information regarding complaints received by GLOUCESTERSHIRE HEALTH AND CARE NHS FOUNDATION TRUST between 1st September 2022 and 31st August 2023 inclusive.. Specifically, I would like to know:

1. How many women inpatients complained that a trans woman inpatient was sharing the same sleeping accommodation as the complainant?

2. How many women inpatients complained that a trans woman inpatient was using the same women-only day rooms. that had been made available to the complainant?

3. How many women inpatients complained about both of the aspects of their care referred to in questions 1. and 2.?

For the avoidance of doubt, it may be helpful for me to note that:

– My questions are in reference to written complaints which may have been originally made orally and subsequently recorded in writing. received by the Trust.

– The terms ‘sleeping accommodation’ and ‘women-only day rooms’ are being used in the same sense that they are used in NHS England’s guidance 2019 guidance ‘Delivering same-sex accommodation’, retrieved
from: https://eur01.safelinks.protection.outlook.com/?urlequalshttps%3A%2F%2Fwww.england.nhs.uk%2Fstatistics%2Fwp-content%2Fuploads%2Fsites%2F2%2F2021%2F05%2FNEW-Delivering_same_sex_accommodation_sep2019.pdf&dataequals05%7C01%7CFreedomofInformation%40ghc.nhs.uk%7Ccd7df271ab9a40d4510e08dbeaa8f5bb%7Cf8120e622f9442d0beb68143b2f833fb%7C0%7C1%7C638361783628525576%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdataequalsDo%2BAFSu6Ay5fckCqAMDlkfe7m1exI5dNradKaVJz1HA%3D&reservedequals0

Please provide the information in the form an email quoting the reference RTQ.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I might refine my request.

I am writing to obtain information about your Trust’s funding on interpreters and the
translation services they provide under the Freedom of Information Act.

To outline my query as clearly as possible, I am requesting:
• How much the trust spent on foreign interpreters in each of the following financial years: 2019-20; 2020-21 and 2021-22.
• A breakdown of the languages that an interpreter was needed to translate.