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Staff Sickness 2020 to 2025 & Agency Usage

Under the Freedom of Information Act 2000, I would like to request copies of the following:

1. General sickness absence from 2020-2025:

– The total number of staff sickness absence days taken each year, broken down by year from 2020-2025.

2. Categorisation of sickness absence:

– Does your organisation code sickness absences by specific category or reason (e.g. ‘mental health’, ‘burnout’, ‘flu’, ‘musculoskeletal issues’)?
– If yes, please provide the breakdown for each recorded sickness category for each year in the five-year period (2020-2025).
– If such categorisations have changed over time, please indicate when changes to categories or coding were implemented.

3. Locum and agency staff usage from 2020-2025:

– The total number of locum or agency staff engaged in each year of the five-year period (2020-2025).
– If records permit, please detail the total expenditure on locum or agency staff for each year.
– If possible, please indicate whether the use of locum/agency staff was linked to covering staff sickness absences.

Temporary Agency Staffing

Nursing & Agency Nursing

Under the Freedom of Information Act 2000, please provide the following information relating to your organisation’s use of temporary agency staffing.

1. Neutral Vend / Master Vend
Do you use a Neutral Vend (NV) or Master Vend (MV) supplier for the following staff groups? If yes, please complete:
Staff Group Supplier Name Contract Expiry Date
Medical
Allied Health Professionals (AHPs)
Non-Medical, Non-Clinical (NMNC)
Nursing
2. Direct Engagement (DE)
Do you use a Direct Engagement supplier for any of the following staff groups? If yes, please complete:
Staff Group DE Provider Contract Expiry Date % of Agency Spend via DE
Medical
Allied Health Professionals (AHPs)
Non-Medical, Non-Clinical (NMNC)
3. Agency Spend (Most Recent Financial Year)
Please provide total agency spend (worker pay & agency commission only):
Staff Group Total Spend (£)
Medical
Allied Health Professionals (AHPs)
Non-Medical, Non-Clinical (NMNC)
Nursing
4. Agency Hours (Most Recent Financial Year)
If you can access this information, please provide the total number of agency worker hours:
Staff Group Total Hours Worked
Medical
Allied Health Professionals (AHPs)
Non-Medical, Non-Clinical (NMNC)
Nursing
5. Contract Management
For any Neutral Vend, Master Vend, or Direct Engagement contracts in place, please provide:
• Name of lead contact/responsible officer:
• Job title:
• Email address:

Wrong-site Surgery FOI Request

Organisation, Serious Incidents

Under the Freedom of Information Act 2000, please can you disclose the following information:

1. Since January 1, 2020, how many incidents have been reported to your Trust involving a wrong-site surgery? Please note that this is any incident falling under the following definition: “A medical error where a procedure is performed on the wrong patient, the wrong body part, or the wrong side of the body.” For each incident, please provide the month, year and the type of surgery involved in the procedure. In addition, please confirm the total number of cases reported between January 1, 2020 and November 7, 2025.
2. How many incidents fell under the definition of a serious incident, in line with the Patient Safety Incident Response Framework (or, prior to that, the Serious Incident Framework)? Please state which cases met this definition
3. How many incidents led to serious, moderate, or slight harm to the patient?
4. What were the causes of wrong-site surgery incidents?

If possible, can this be presented in PDF format please?

Not a valid FOI Request – Closed

Misc

Risk assessment for VTE prevention with lower leg injury

Straight to Test (STT) Colonoscopy

GHNHSFT - Redirect

Dear FOI Team,

I am writing to request the following information under the Freedom of Information Act 2000.

Please provide data for the period 1 January 2024 to 31 December 2024, unless otherwise specified. Straight to Test (STT) Colonoscopy Does the Trust provide Straight to Test (STT) colonoscopy services for the suspected cancer referral pathway? If STT, are they spoken to first in a clinic appointment or are they sent straight to colonoscopy without discussion?

Iron Deficiency Anaemia (IDA) Pathway Does the Trust have a specific iron deficiency anaemia (IDA) Faster Diagnostic Pathway (FDP)?

If not, please confirm which pathway IDA patients are referred to (e.g., Lower GI, Upper GI, Gastroenterology, or Colorectal). If yes, which speciality manages this? Number of referrals to the IDA pathway (01/01/2024 – 31/12/2024)

Number of colorectal cancers diagnosed via the IDA pathway (01/01/2024 – 31/12/2024). Number of IDA pathway patients seen by the Colorectal team (01/01/2024 – 31/12/2024)

Number of IDA pathway patients seen by the Gastroenterology team (01/01/2024 – 31/12/2024)

Do patients with IDA with positive FIT go to the IDA pathway or the lower GI pathway?

Lower GI Suspected Cancer Pathway Total number of Lower GI suspected cancer referrals (01/01/2024 – 31/12/2024).

Number of cancers diagnosed on the Lower GI suspected cancer referral pathway, categorised by site-specific cancer, including (but not limited to): Colorectal Small bowel NTE (Neuroendocrine) Gastric Oesophageal

Any other relevant categories Colorectal Surgery Activity Total number of referrals to Colorectal Surgery (not including lower GI cancer referrals) (01/01/2024 – 31/12/2024).

Average waiting time for a Lower GI 2-week-wait (2WW) referral to first appointment.

Average waiting time for an urgent outpatient referral to Colorectal Surgery.

Average waiting time for a non-urgent outpatient referral to Colorectal Surgery. Inflammatory Bowel Disease (IBD)

How many patients were diagnosed with inflammatory bowel disease (IBD) through the Lower GI Faster Diagnostic Pathway?

If any of the requested information is not held, please confirm this.

I would be grateful if the data could be provided in electronic format.

Thank you for your assistance. I look forward to your response within the statutory FOI timeframe.

Kind regards

Pulmonary Rehabilitation Services

Clinical Activity Data, Health

To whom it may concern,

Under the Freedom of Information Act 2000, I am writing to request the following information regarding the commissioning and provision of pulmonary rehabilitation services within your organisation.

Please provide responses to the following for the most recent full financial year (April 2024 – March 2025).

1. Who is the person responsible for commissioning pulmonary rehabilitation services within your organisation? Please include their name, job title, and contact email if available.
2. Which provider organisations are currently delivering pulmonary rehabilitation services under contract with your organisation?
3. How many people were referred to pulmonary rehabilitation during the most recent full financial year?
4. Of those referred, how many completed a full pulmonary rehabilitation programme during the same period?
5. For which primary conditions or diagnoses do you refer patients to pulmonary rehabilitation?
6. How many individuals are currently on a waiting list for pulmonary rehabilitation, and what is the average waiting time if available?
7. What types or formats of pulmonary rehabilitation are currently offered (for example, face-to-face, home-based, or digital such as MyCOPD)?
8. What outcome measures are used to evaluate pulmonary rehabilitation services (e.g. CAT score, six-minute walk test)?

Pregnancies and Spontaneous Miscarriages

GHNHSFT - Redirect

To whom it may concern,

I am writing to request the following information under the Freedom of Information Act 2000:

I would be grateful if you could provide the number of pregnancies recorded for women whose address was GL12 8DB (HMP Eastwood Park) for the years 2022, 2023 and 2024.

I would be grateful if you could also provide the number of pregnancies resulting in spontaneous miscarriage recorded for women whose address was GL12 8DB (HMP Eastwood Park) for the years 2022, 2023 and 2024.

If possible, I would greatly appreciate it if this could be provided in a spreadsheet format.
If providing all this information is not possible under the appropriate time limit, before exercising Section 12 I would ask you to recognise Section 45 of the act also requires you to advise how they can bring the request within the acceptable limit, so as not to breach Section 16 (advice and assistance).
Ahead of time, I would like to make clear I consent to any refinements to this request so that some information may be provided.

Sickness Absence – 2024

ESR/Workforce, Health, HR, Staffing

I would like to make a Freedom of Information Act request for the following information

Please provide:
– What is the distribution of sickness absence days amongst your organisation’s workforce by percentile?
– A breakdown of sickness absence in your organisation in 2024 by grade and function
– Details of what measures, interventions and support has your organisation provided to reduce sickness absence.
– A copy of your HR policies relating to sickness absence

If possible I would welcome this in a CSV file or similar (except for the policies which I would welcome in PDF or word ideally)

If any of the above needs clarification I would be more than happy to provide clarification.

NHS cyber governance and board oversight (2018–2024)

Corporate Governance, IT

Please provide information for the period 1 January 2018 – 31 December 2024 (inclusive) or the most recent complete year available.

1. Governance framework — The framework used for cybersecurity governance (e.g. NCSC CAF, DSPT, ISO 27001) and the year of its latest board approval.
2. Board review frequency — How often the board or an executive committee formally reviews cyber resilience or cybersecurity governance (e.g. annually, quarterly, ad hoc).
3. Most recent review — The title and month/year of the latest board or committee paper or report relating to cyber resilience (no internal findings required).
4. Reporting line — The current reporting structure for cybersecurity governance (e.g. CISO → CIO → Board).
5. External assurance — Whether the Trust has undergone external assurance such as CAF self-assessment, DSPT validation, independent audit, or security testing (e.g. penetration test / red-team). If so, please indicate only the type and frequency, not the scope or results.
6. Concurrent improvement programmes — Approximate number of cybersecurity-related improvement programmes or initiatives active concurrently in a typical year (2018–2024) and trend (increasing/decreasing/stable).
7. Internal coordination — Whether a steering group, programme office, or committee coordinates concurrent cybersecurity initiatives within the Trust, and its reporting level (executive/board).
8. Cross-Trust coordination — Whether the Trust participates in structured coordination or information-sharing mechanisms with other NHS Trusts or regional bodies on cyber-resilience governance (e.g. ICS cyber networks), and at what level (regional/national).
9. Board learning — Whether board-level training sessions or workshops on cyber resilience have been held since 2018, and in which years.

IT Systems

Under the Freedom of Information Act, I would like to request information about the main digital systems currently used within your organisation.

Please provide a list of the main clinical, administrative, and corporate systems, excluding:
standard desktop software (e.g. Microsoft Office, Outlook/email, web browsers), locally created spreadsheets, templates, or databases maintained by individual teams.

Attached is a spreadsheet for completion, for each system, please provide on a new row (where available):

1. System name
2. Supplier/vendor
3. Primary purpose / category (choose from: PAS, EPR/Clinical Records, Radiology, Pharmacy, PLICS, Finance, HR/Workforce, Risk & Governance, Other)

If a system doesn’t fit one of the listed categories, please use “Other” and provide a short note.

Organisation name Organisation Code Region Organisation Type Organisation HQ Postcode System name Supplier / vendor Primary purpose / category Comment

Children’s Continence Service

CAMHS/CYPS, Health

Continence care is a critical component of children’s health and wellbeing. National guidance, including the Children’s Continence Commissioning Guide and the Consensus Document for the Provision of Continence Containment Products to Children and Young People, highlights the importance of accessible, multidisciplinary services that meet assessed clinical need and promote independence.

Under the provisions of the Freedom of Information Act (FOIA), we would be most grateful if you could provide answers to the following questions regarding your Trust’s children’s continence and/or bladder and bowel services. We kindly request responses to the following questions:

1. Does your Trust currently provide a children’s continence and/or bladder and bowel service for individuals aged 0–19 years? (Yes/No) 

If yes, please provide: 
• The name of the service (if applicable). 
• The age range it covers. 
• The staff roles or disciplines included in the service (e.g. nurse, physiotherapist, occupational therapist). 
• The number of staff in each role, expressed as whole-time equivalent (WTE). 
• The service’s referral pathway (e.g. GP, school nurse, self-referral). 

2. Has your Trust closed, reduced, or restructured any part of its children’s continence and/or bladder and bowel service within the past three years (since October 2022)? (Yes/No) 

If yes, please provide: 
• The date of closure or reduction. 
• A brief description of what changed (e.g. staffing, eligibility criteria, service capacity). 

3. How many children and young people aged 0–19 are currently being supported by your adult continence service for pad provision? Please provide the number of individuals currently recorded in this category. 

4. What is the average waiting time (in weeks) for an initial assessment on the children’s continence service? Please provide the current number of children and young people (aged 0–19) on the waiting list for this service. 

5. Does your Trust follow the relevant NICE guidelines for continence care and management? Please indicate Yes or No for each 
• Children’s Continence Commissioning Guide: A handbook for the commissioning and running of children’s community continence services 
• Guidance for the provision of continence containment products to children and young people – A consensus document     

We appreciate your time and assistance in responding to this request and look forward to your reply within the statutory period.

Services Users Currently Open to the Crisis Team

Health, MH Services, Staffing

1. The number of service users currently open to the Gloucester Crisis Resolution and Home Treatment Team (CRHTT) as of 29.10.25.

2. Of these, how many have a care plan attached to their electronic patient record.

3. If available, please also provide the percentage this represents. I am not requesting any personal or identifiable data.

4. Also, please can you provide the total number of inpatient beds available for mental health patients across Gloucestershire from 01/01/25 to 30/01/25.

Stroke Patient Clinical Data

Clinical Activity Data, Health

Dear Freedom of Information Team

Please could I request, under the Freedom of Information Act 2000.

1. The total number of stroke patients in the Trust and the number of stroke patients in the Trust that were:

a) offered a six-month post-stroke review

and

b) had a six-month post-stroke review for each of the past 5 years, beginning with 2020.

I look forward to your reply in the statutory 20 days.

I would appreciate a reference number being provided so I can keep track of the request.

Care Reviews – Crisis Team

Health, MH Services

Please could you provide me with the key learning themes and recommendations identified from care reviews relating to deaths by suicide, where individuals were open to the Crisis Team within Gloucestershire at the time of death.
In addition, could you please provide evidence of how these recommendations have been implemented into policy and practice during the following periods:

• January 2024 – January 2025
• January 2025 – present day

Care Plans/Risk Assessment & History/Suicide Prevention Awareness

MH Services, Staff Training

Please could you provide the:

Data showing the amount and type of training that has been given to any member of patient facing staff that works for the crisis team covering Cheltenham and Gloucester in relation to formulating patient care plans, risk assessments/ risk history and suicide prevention awareness since:

– 1st September 2025 until present day

and

– January 2024 to January 2025

Many thanks in advance.

Commercial Technology Contracts

Contracts

Under the Freedom of Information Act 2000, I would like to request copies of the following:

1. How many active commercial technology contracts does your Trust currently hold?

For each contract, please provide::

-The contract title or name.
-The supplier/vendor name.

2. For each active commercial technology contract that your Trust currently holds, please provide:

-How long each of the contracts are currently held for.
-The start date and current end/expiry date.
-The annual value or average yearly spend under each active commercial technology contract.
-If the contract includes any extension or renewal options? If yes, please state the length and terms of these extensions.

3. For each active commercial technology contract that your Trust currently holds, please specify:

-If any of these contracts relate specifically to cloud hosting or data center services.
-A brief description of the product or service covered by the contract, for instance type of technology or digital service covered (e.g. Electronic Patient Records, Cybersecurity, AI tools, Telephony).

Printing / Mail Rooms / Electronic Records

Misc

Dear Gloucestershire Health & Care NHS Foundation Trust
Please answer the following questions:
Print Room
1. Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing?
2. Is this run by your own staff or outsourced to a third-party provider?
3. If run internally, how many full-time equivalent (FTE) run this facility?
4. Number of devices & model type/s?
5. Name of incumbent supplier?
6. Contract start / end date and length of any option to extend?
7. If outsourced, please advise contract start / end date and length of any option to extend?
8. Was this contract awarded through a framework? If yes, which one used?
9. Annual spend (ex VAT) covering equipment & staff costs or total outlay if this service is outsourced
External Print
1. Do you outsource any print requirement to an external supplier/s (for example to print forms, booklets, leaflets, manuals, posters, banners etc)?
2. Name of incumbent supplier/s?
3. If this arrangement provided under contract, please advise start / end date and length of any option to extend?
4. Was this contract awarded through a framework? If yes, which one used?
5. Alternatively, was this awarded through a DPS arrangement?
6. Annual spend (ex VAT) for this service over the past 12 months?
Mail Room (Inbound and/or Outbound)
1. Do you have your own in-house Mail Room operation?
2. If yes, how is the service run – physical or digital mail distribution?
3. Is this run by your own staff or outsourced to a third-party provider?
4. If run by your own staff, how many full-time equivalent (FTE) staff run this facility?
5. If outsourced, please advise name of current provider, contract start / end date and length of any option to extend?
6. Was this contract awarded through a framework? If yes, which one used?
7. Annual spend (ex VAT) covering running and staff costs or total outlay if this service outsourced?
8. Do you use a Hybrid Mail service as part of your patient communications approach?
9. If yes, please (a) name supplier (b) contract start / end date (c) framework through which this awarded?
Medical records / Digital Forms / Storage
1. Have you yet to start, partly started or completed scanning your medical records?
2. If started or completed, was this handled in-house or by an external company? If yes, please name the supplier
3. Have you digitalised all your forms and are running a PiP (Paperless in Patient) approach (from the point of patient presentation to them leaving are all patient records digitalised)?
4. If you are not using a PiP approach, do you scan your end of episode material?
5. Do you store medical records on site or is this handled off site by an external company? If yes, please name supplier
6. Do you use a digital HR staff onboarding and administration system that interfaces with ESR to support HR processes and workflows?
Finally, who at the Trust is responsible for these arrangements?

Paediatric Elective Care (RTT)

CAMHS/CYPS, Clinical Activity Data, Health

Under the Freedom of Information Act 2000 I would like to request the following information.

Please provide two sets of waiting list data on paediatric elective care (RTT) (patients aged 0–17) for your Trust, disaggregated by:

1. Ethnicity (using NHS standard ethnicity categories), and
2. Indices of Multiple Deprivation (IMD) deciles or quintiles (based on patient postcode or other available proxy).

For each combination of ethnicity and IMD group, please provide the number of patients waiting in each of the following time bands:

1. Up to 18 weeks
2. 18 to 26 weeks
3. 26 to 40 weeks
4. 40 to 52 weeks
5. 52 weeks and over

Please provide this data monthly, from September 2021 to September 2025 (or the most recent available month), with each month reported separately.

If providing both ethnicity and IMD breakdowns would exceed the cost, please prioritise the ethnicity breakdown.

Please provide the data in spreadsheet format (e.g., Excel or CSV).

Patient Safety Systems – Learning

Corporate Governance, Safety and Security

In 2023 you were kind enough to provide information regarding your patient safety systems for the first part of a 2 year project investigating national reporting trends following the introduction of the Learn from patient safety events (LFPSE) service.

Your help and support are invaluable for this work. This is the final stage of this study and if you can help again with the following 2 questions that will enable the study to be completed.

1) When did your trust complete transition to the Learn from patient safety events (LFPSE) service (Month/Year) ?

2) What is now the minimum number of data fields that a member of staff must complete to submit a patient safety report please? (This may vary with different subtypes of report so please provide the lowest number of data fields that is possible, you were previously able to provide this in 2023)

I appreciate the work required and if your trust would like a copy of the output of the completed study reviewing number of patient safety incidents submitted per member of staff related to number of minimum data fields pre and post LFPSE please let me know and when completed I will share this with you.

Thank you for your help and support,

Spinal Muscular Atrophy (SMA) Treatment

Clinical Activity Data, Health

I would be grateful if you could please answer the following questions with regards to treatment of spinal muscular atrophy:

1. Within your Trust/ Health Board, where are patients (aged 2yrs +) with a diagnosis of Spinal Muscular Atrophy referred to for treatment?

2. How many patients with Spinal Muscular Atrophy have been referred in:

A. The last 12 months? (or the latest 12 months of data you have available)
B. The last 5 years?

Could you please split this out into SMA type if possible ( Type 0, 1, 2, 3, 4) – (see attached ICD-10 codes)

3. If your Trust/ Health Board receives referrals, where are these referrals made from?

4. How many patients return to local care for continued treatment once referred to a specialist centre?

5. If you have a treating centre for Spinal Muscular Atrophy in your trust, what is the average length of stay (or annual bed days) of patients being treated?

If you are unable to answer all of these questions, please provide answers to those that are possible to answer. Thank you for taking the time to look into this request.

Legacy Clinical Systems

Contracts, IT

Under the Freedom of information Act please could you answer the following questions based
On Legacy Clinical Systems used for Data Storage within the Trust.
‘An NHS legacy clinical system is an outdated or unsupported/supported technology used for storing and processing patient data and records. These older systems are often deeply embedded in hospital workflows but pose challenges for data storage, including limited interoperability, security risks, and high maintenance costs. ‘
1. Does the Trust use legacy clinical systems for data storage, e.g. Read-only systems that are only used for patient data storage
2. If yes, please provide the name of the
• System/s
• Supplier/s
• Current contract end date/s
3. Is this system used Trust wide or for a limited number of departments?
4. Please provide list of departments system is used?
5. What is the total annual licence cost of these systems per annum?
6. If service contracts are in place, what are the total annual costs cumulatively?

Thank you for your assistance

Workforce Systems

ESR/Workforce, IT

I would like to make a request under Freedom of Information Act relating to Medics workforce systems
Please respond to the following questions
1. Which software provider does the Trust use for junior doctors rotas software
2. Which software provider does the Trust use for medics rostering software
3. Which software provider does the Trust use for medics job planning software
4. Which software provider does the Trust use for direct engagement management of medical locums software
5. Which software provider does the Trust use for master vendor management software
6. Which software provider does the Trust use for medics temporary staff management software
7. What was the annual cost for the Trust’s junior doctors rota software in the last FY
8. What was the annual cost for the Trust’s medics rostering software in the last FY
9. What was the annual cost for the Trust’s medics job planning software in the last FY
10. What is the contractual end date of your current junior doctors rota software
11. What is the contractual end date of your current medics rostering software
12. What is the contractual end date of your current direct engagement software
13. What is the contractual end date of your current medics job planning software
14. What is the contractual end date of your current medics temporary staff management software
15. What is the contractual end date of your current master vendor management software

Complaints – IT Operations

Corporate Governance, IT

Dear FOI Team,

I am requesting the following information under the Freedom of Information Act:

The number of complaints raised against the IT Ops department of Gloucestershire Health and Care NHS Foundation Trust between 2020 and 2025.

A summary of the nature of these complaints.

The outcomes of any investigations or resolutions.

Any internal governance reviews or audits related to IT service delivery during this period.

Please confirm receipt and let me know if any clarification is needed.

CAAAS Waiting Lists

CAMHS/CYPS, Health, MH Services

Please can you answer the following (I have already FOI’d and I am happy to include this in the next FOI).

1. How are the waiting times for the CAAAS shared within the organisation?

2. What is the governance process from team to Board to ensure the Board is sighted on this issue?

3. I note your Trust risk register as reported in latest board figures is quite generic.

a. Is the CAAAS waiting list issue on the risk register?
b. What is it scored and what are the mitigating actions?

4. There was limited mention of CAAAS in any of your 2025 Board Papers (this links to my point above). There was a quote from a NED at the Go and See in May Board papers ‘the waiting list is impacted by several factors including the amalgamation of others’ waiting lists into CAAAS’.

a. What is the material impact?
b. What is the nature of the problem?
c. How is the service mitigating the impact?

5. How are you assuring yourself around actual or potential harm relating to the extremely extended waits in CAAAS?

6. Further to above if the waiting list is growing what is the organisation doing regarding mutual aid or outsourcing?

Adoption of Digital Technology within the NHS

I am writing under the Freedom of Information Act (2000) to please request the following information regarding your Trust’s patient portal, also known as a Patient Engagement Portal (PEP).

General Information

1. Does your Trust have a PEP? Yes / No
• If no, do you plan to have one? ___________

2. What is the name of your PEP product? ___________________________
3. What year did your PEP go live? __________

Staff Training and Support

4. Did staff receive formal training on using the PEP during implementation? Yes / No
• If yes, was this mandatory? ___________________

5. Do staff receive formal ongoing training on the PEP? Yes / No
• If yes, is this mandatory? ___________________

6. Which job role and/or department provides support for staff using the PEP? __________________________________________________

7. Is it mandatory for staff to use the PEP? Yes / No

Implementation and Management

8. Which team led the PEP implementation process? ____________________________________

9. Did your Trust have a formal implementation strategy or project plan for the PEP? Yes / No

10. Does your Trust have dedicated Project Management support for digital transformation? Yes / No
• If yes, please provide the job title ______________________________________

11. Does your Trust have any ring-fenced funding to support digital transformation? Yes / No

12. Does your Trust have a designated board-level role with responsibility for digital strategy? Yes / No
• If yes, please provide the job title ______________________________________

13. Do you have a dedicated team solely working on the PEP? Yes / No
• If yes, how many members of staff work on this team? _____________________

PEP Functionality

14. From the following list, please tick which PEP functionalities are:

• Live currently
• Due to be implemented in the next 12 months

Live 12 Mths
Notifications such as appointment confirmation and reminders
Appointment scheduling/rescheduling
Digital letters
Test results
Asynchronous messaging
Forms for patients to complete via the portal such as PROMs, PREMs, pre and post-operative forms etc
Patient-initiated follow-up (PIFU)
Wait list validation
Use of Artificial Intelligence

Usage Data

15. How many staff have logged on to the PEP in the last 6 months ___________

16. Please provide a breakdown of the staff groups who have logged on to the PEP in the last 6 months, shown as percentages:

For example: 60% Administrative, 20% Clinical, 10% IT Support, 10% management.

______________________________________________________

With many thanks for your assistance with this request,

Community Mental Health Access

Health, MH Services

This Freedom of Information request question is for your Community Mental Health Teams in your area (i.e. NOT your Early Intervention in Psychosis team; Crisis Resolution or Home treatment team; or Rehabilitation and Recovery team or Assertive Outreach team).

Please can you provide information on the below questions in relation to the following case example.

A 35-year-old person with severe OCD and BDD has been assessed by your local Talking Therapies service as being too complex and inappropriate for them. They are severely impaired, virtually housebound, have no social life and unable to work. Their basic needs are provided by the family, but the family is struggling to support them. They are not an immediate risk of suicide, self-harm or violence to others and do not need admission to an acute ward. They are not personality disordered. The GP has already followed the NICE guidelines for OCD/BDD, and the patient has had 2 trials of SSRIs at maximum dose for at least 4 months each with little benefit. The patient and their family are seeking an assessment by a consultant psychiatrist and cognitive behaviour therapy with exposure and response prevention which is specific for OCD/BDD.

1. How long approximately is the wait list (e.g. number of weeks) to obtain an assessment by the CMHT and would this be by a consultant psychiatrist or their specialist trainee?
2. Are there criteria used to accept a rereferral onto your Community Mental Health Teams to have a care co-ordinator and provide treatment? If you have criteria, please can you supply them?
3. How long approximately is the wait list to obtain (a) a psychological assessment and then (b) how long is wait for CBT for OCD/BDD in secondary care (e.g. number of weeks)?
4. What is the documented or expected care pathway (e.g. do they have to be seen first by the CMHT and then referred by the CMHT for secondary care psychological therapies or can the referral be done directly by the Talking Therapies or GP for example)?
5. Do your policies or procedures indicate that any alternatives offered to CBT with ERP, for people in the above scenario, e.g. a different type of psychological therapy?
6. Has your team made a referral to tertiary services for OCD/BDD in the last 5 years a) under the Highly Specialised Service stream of funding or b) under local funding?

Hemophilia A Patients

Clinical Activity Data, Pharmacy

1. Please provide Hemophilia A patient numbers broken down by: age, disease severity and treatment regimen (PPx denotes use for prophylaxis and OD denotes use on demand). I have proposed a format below to capture the relevant information. If data is not available by age breakdown, then please provide aggregated total in the yellow highlighted column:
July through September 2025 Age
Brand name (scientific) 0-12 years 13+
Mild Moderate Severe Mild Moderate Severe
PPx OD PPx OD PPx OD PPx OD PPx OD PPx OD
Hemlibra (emicizumab)
Altuvoct (giroctocogene fitelparvovec)
Esperoct (turoctocog alfa pegol)
Elocta (efmoroctocog alfa)
Advate (octocog alfa)
Kovaltry (octocog alfa)
Iblias (octocog alfa)
Refacto AF (moroctocog alfa)
Xyntha (moroctocog alfa)
NovoEight (turoctocog alfa)
Nuwiq (simoctocog alfa)
Vihuma (simoctocog alfa)
Inhibitor patients
2. For Hemlibra-treated Hemophilia A Inhibitor patients, please indicate the number of patients by age group and dosing frequency for Q3’25 (July–September 2025). If data is not available by age breakdown then please provide aggregated total:
Age group (Hemophilia A inhibitor patients) Once weekly Every 2 weeks Every 4 weeks
0-12 years
13+ years
Total
Non-inhibitor patients
3. For Hemlibra-treated Hemophilia A non-inhibitor patients, please indicate the number of patients by age group and dosing frequency for Q3’25 (July–September 2025). If data is not available by age breakdown then please provide aggregated total:
Age group (Hemophilia A non-inhibitor patients) Once weekly Every 2 weeks Every 4 weeks
0-12 years
13+ years
Total

Device Connectivity

IT, Medical Equipment

Under the Freedom of Information Act 2000, I would like to request information regarding connectivity between devices used at the hospital bedside and electronic patient notes. Could you please assist by answering the following questions, using the latest available data:

1. Name of Hospital Trust.

2. Does your hospital trust current use electronic patient notes? – This is also known as EPR (Electronic Patient Records) system.

3. Do you use any ward-based devices that connect to your EPR system? Examples maybe devices that monitor the patient’s vital signs. If yes, please provide examples of the devices name and model number.

4. Do you have barcode scanning devices on the ward that connect to your EPR system? – Examples Zebra DataWedge. If yes, please provide examples of the devices name and model number.

5. Which EPR software does the trust use? Examples, Epic, Cerner,etc.

6. Which EPR middleware do you use? Examples, Mirth Connect, Rhapsody, InterSystems Ensemble

Binge Eating Disorder Referrals

Clinical Activity Data, MH Services

Total number of patients that have been referred to or visited your trust for treatment where they have been assessed as meeting the diagnostic criteria for Binge Eating Disorder (BED) (e.g. ICD-10 code F50.81 or equivalent)

2020
2021
2022
2023
2024
2025

MRI Diagnostic Capacity Data

GHNHSFT - Redirect

On behalf of Merck, the healthcare company, we are currently conducting national research into access to MRI diagnostics for people with neurological conditions across NHS Trusts in England. The results will be used to identify best practice and key learnings to inform policy and planning.
Under the Freedom of Information Act 2000, I would like to request the following recorded information for your Trust. Where data is unavailable, please indicate that, and if only partial data is available, please provide what you can.

For your convenience, you can provide your answers in the tables below.

Requested information

Are your local GPs able to request neurology MRI scans at your Trust? Yes/No
Do admitted neurology patients have access to MRI 7 days a week? Yes/No
What % of neurology patients have their MRI test within 14 days from request from the most recent data available?
What % of neurology patients receive their MRI results within 14 days of the test from the most recent data available?
What % of neurology patients received a diagnosis within 6 weeks from the time the diagnostic test was sent from the most recent data available?
How many MRI scanners are there in your trust? For any of these scanners, please state the year of installation and the TESLA rating (1.5 TESLA, 3 TESLA, 7 TESLA). See table below
How many neuro-radiologists do you have in your trust?
Is there access to MRI and specialist neuroradiological opinion 24 hours a day? Yes/No
MRI scanners table
Scanner Year of installation Tesla rating
1
2
3
…
Example:
1 2017 1.5
2 2023 3

Notes
• If any of the questions is unclear, please not hesitate to get in touch
• If the Trust already publishes some or all of this information (e.g., in a disclosure log), a link or reference to the disclosure entry will suffice
• If the Trust does not hold this information in the requested level of detail, please provide any available version or summary, and indicate the level (e.g., Trust-wide totals of TESLA 1.5/3/7 scanners if you don’t have this detail per scanner)
• If some information is exempt under the Act, please specify the relevant exemption(s) and provide all non-exempt parts.

Systems and Contracts – IT

Contracts, IT

I am writing to request information under the Freedom of Information Act 2000.

Please could you confirm whether your organisation, Gloucestershire Health and Care NHS Trust, currently holds a contract or agreement with S12 Solutions Ltd or Vital Hub UK for any services or systems provided by the company relating to S12 or Mental Health Act administration, or has written plans to enter into one.

If such a contract or plans exists, please provide the following details:

1. Confirmation of contract – does your organisation currently have a contract, licence, agreement or any other commercial relationship with S12 Solutions Ltd or Vital Hub UK?
2. Procurement details – how was the contract/s procured (e.g. open tender, framework agreement, direct award under a waiver etc)?
3. Contract duration – what is the start and end date of the current contract/s?
4. Renewal or extension plans – are there any recorded plans to procure, renew, extend, or retender the contract? If so, please provide details of any proposed procurement timeline, including expiry or re-tender dates if known.
5. Services provided – what specific services or systems are included under the contract/s?
6. Current provision of services – what are the most recently recorded realised benefits of any services you have in place, and what is the most recently recorded level of uptake across professional groups?
7. Contract value – what was the total contract value at point of award and what is the current total contract value, including any variations, extensions or changes since the original award?
8. If the contract has previously been extended can you confirm the procurement process that was administered. If the contract was renewed by direct award without evaluating other options and pricing through a competitive process please outline the rationale for doing so in the context of the new UK Procurement Act 2023 .
9. If you are an ICB and do not hold a contract but have written information about such a contract held by one of the bodies you commission, please provide details as such.

If any part of this request exceeds the appropriate cost limit, please advise how it could be refined. If any information is exempt from disclosure, please cite the relevant exemption and explain why it applies.

Thank you for your time and assistance.

ADHD and Autism Assessments

MH Services

Dear FOI Officer,

I am writing to request information under the Freedom of Information Act 2000 regarding waiting times for children’s ADHD and autism assessments within your organisation.

Please provide the following information:

1. ADHD Assessments
o The mean waiting times (in weeks or months) for children referred for an ADHD assessment, for each of the last three financial years (e.g., 2023/24, 2024/25 and 2025/26 YTD). Please also include the range (longest and shortest wait)
o The number of children currently waiting for an ADHD assessment.
o The number of children who have waited more than 12 months for an ADHD assessment and time banded 12-18 months, 18-24 months, 24-30 months, 36-42 months, 42 months plus

2. Autism Assessments
o The mean waiting times (in weeks or months) for children referred for an autism assessment, for each of the last three financial years (e.g., 2023/24, 2024/25 and 2025/26 YTD). Please also include the range (longest and shortest wait)
o The number of children currently waiting for an autism assessment.
o The number of children who have waited more than 12 months for an autism assessment and time banded 12-18 months, 18-24 months, 24-30 months, 36-42 months, 42 months plus

3. Mitigating actions
o What actions have been deployed by the CAAAS team to reduce waiting times i.e. outsourcing/mutual aid

4. NICE
o Please provide the latest self-assessment against NICE Guidance CG128 (Autism spectrum disorder in under 19s: recognition, referral and diagnosis)
Thank you for your time and assistance.

Transitions between Children & Adult Community MH Services

CAMHS/CYPS, MH Services

I am making this request under the Freedom of Information Act 2000.

I am a researcher working on research project about transitions between children’s and adults community mental health services.

I would like to request the following information:

1. Does your Trust have a policy on Transition between children and adult mental health services? Could you please share a copy of the policy or include a link if it is available online.

2. Does your Trust offer 0 to 25 pathway for mental health support and if it does, who is it offered to past the age of 18 (eg. all young people or specific groups/conditions)?

3. What are the mental health care pathways for those under the age of 18 and 18+ within your Trust. Please provide the list for both of these age groups?

4. Please provide information in the table below on the total number of 17 year olds with an active referral to community children’s mental health services and the number of 17 year olds who accessed treatment (treatment means 2 or more contacts with services) within your Trust’s community children and young people mental health services in the following periods of time

a)1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c)1 April 2023 to 31 March 2024 d)1 April 2024 to 31 March 2025

Total number of 17 year olds with active referral due to children and young people mental health services

Total number of 17 y.o who accessed treatment from children and young people mental health services

5. Of the 17 year olds who accessed treatment (treatment means 2 or more contacts with services) within your Trust’s community children and young people mental health services how many were: discharged back to GP; recorded as completed treatment; referred to adult mental health services; and continued treatment with children mental health services upon reaching the age of 18 in the following periods of time: 1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c) 1 April 2023 to 31 March 2024 d) 1 April 2024 to 31 March 2025. Please provide information in the table below.

1 April 2021- to 31 March 2022 1 April 2022 to 31 March 2023 1 April 2023 to 31 March 2024 1 April 2024 to 31 March 2025

number of children age 17 discharged back to GP
number of children age 17 recorded as completed treatment
number of children age 17 referred to adult mental health services
number of children age 17 continuing treatment with children mental health services upon reaching the age of 18

6. Please provide information in the table below on the total number of 18 year olds with active referral to community adults mental health services within your trust in the following periods of time

a) 1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c) 1 April 2023 to 31 March 2024 d) 1 April 2024 to 31 March 2025

Total number of 18 year olds with active referral

7. How many of young people age 18 with active referral to community adults mental health services within your trust had referral source recorded as ‘children and young people mental health services’ in the following periods of time a) 1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c) 1 April 2023 to 31 March 2024 d) 1 April 2024 to 31 March 2025. Please provide information in the table below

a)1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c)1 April 2023 to 31 March 2024 d)1 April 2024 to 31 March 2025

Total number of 18 year olds with active referral by referral source ‘children and young people mental health services’

8. Of young people age 18 who had active referral to adult mental health services within your Trust by referral source ‘children and young people mental health services’ how many accessed treatment (2 or more contacts with services) within community adult mental health services in your trust in the following periods of time

a)1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c)1 April 2023 to 31 March 2024 d)1 April 2024 to 31 March 2025

Total number of 18 year olds referred from ‘children and young people mental health services’ who accessed treatment within community adult mental health services

9. For young people age 18 who accessed treatment from adult mental health services within your Trust and whose referral source was ‘children and young people mental health services’ what was the median wait in days; the longest wait in days; and the shortest wait in days from referral to second contact in the following periods of time

a) 1 April 2021- to 31 March 2022 b) 1 April 2022 to 31 March 2023 c) 1 April 2023 to 31 March 2024 d) 1 April 2024 to 31 March 20

Median wait in days from referral to second contact for 18 year olds who accessed services and whose referral came from children and young people mental health services

Longest wait in days from referral to second contact for 18 year olds who accessed services and whose referral came from children and young people mental health services

Shortest wait in days from referral to second contact for 18 year olds who accessed services and whose referral came from children and young people mental health services

10. Does your trust record information on the sources of referrals to children and young people mental health services and adult mental health services? If yes, what are the sources of referrals listed in both cases.

Monitoring Technology used in Patient Bedrooms

Contracts, Estates, Health, MH Services, Safety and Security

Dear Gloucestershire Health and Care NHS Foundation Trust,

I am writing to request the following information under the Freedom of Information Act.

1. Please confirm, does the Trust use, or have plans to use, Oxevision* in ward bedrooms, 136 suites and/or seclusion rooms?

*Please note that Oxevision may be referred to by other names including LIO or ‘vision-based monitoring technology’ etc. It is an infrared camera system.

2. Please confirm, does that Trust use, or have plans to use, ‘Project X’^ in ward bedrooms, 136 suites and/or seclusion rooms.

^Please note that Project X may be referred to by different names, for the avoidance of doubt it is marketed by Safehinge Primera and may be described as a ‘non-visual patient safety aid’ and uses radar to track patients’ movements.

3. Please outline whether the trust uses any other video, camera or vision-based patient monitoring systems within patient bedrooms. Please state brand names if appropriate.

4. If the response to any of the above questions is ‘yes’, please provide the following information:

4.1. Please confirm the number of wards/136 suites/seclusion rooms, and provide ward names, where Oxevision/Project X/other vision based monitoring technologies is currently used.

4.2. Please provide your policy or standard operating procedure for the use of Oxevision/Project X/other vision based monitoring technologies, up to the date and time of this request.

4.3. Please provide your Data Protection Impact assessment for the use of Oxevision/Project X/other vision based monitoring technologies.

4.4. Please provide an Equality Impact Assessment in relation to the use of Oxevision/Project X/other vision based monitoring technologies

4.5. Please state the contract end date(s) for all current contract(s) with Oxehealth/LIO health/other organisations that provide the above technologies..

4.6. Please provide patient posters, leaflets and/or information packs.

Non-Pharmacological ADHD Interventions for Children

Clinical Activity Data

Subject: Freedom of Information Request – Non-Pharmacological ADHD Interventions for Children

Dear FOI Officer,

I am writing to request information under the Freedom of Information Act 2000 regarding the provision of non-pharmacological interventions for children and young people with Attention Deficit Hyperactivity Disorder (ADHD) within your Trust. To help me understand your service model, I would be grateful if you could provide responses to the following:

1. Service Provision
• – Do you provide non-pharmacological interventions for children and young people diagnosed with ADHD?
• – If so, please list the types of interventions offered (e.g., parent training, CBT, psychoeducation, skills groups, school liaison, peer support, digital interventions, etc.).
• – Are these delivered by your Trust directly, jointly with external providers, or commissioned from other organisations?
• With what frequency are patients/families offered these sessions?
• How many sessions are offered to patients/families or at what point is intervention ceased?

2. Referral & Access
• – At what stage of the care pathway are non-pharmacological interventions offered (e.g., pre-diagnosis, post-diagnosis, alongside medication, instead of medication)?
• – What are the eligibility criteria (if any) for accessing these interventions?

3. Workforce & Delivery
• – Which professional groups deliver these interventions (e.g., psychologists, nurses, occupational therapists, social workers, peer support workers)?
How many WTE (whole time equivalent) staff are currently employed in delivering ADHD-related non-pharmacological interventions?

4. Capacity & Outcomes
• – Approximately how many children/young people accessed these interventions in the last financial year (April–March)?
• – Do you collect outcome measures for these interventions? If yes, please specify which tools or measures are used (e.g., SDQ, SNAP-IV, goal-based outcomes, parent/carer feedback, etc.).

5. Commissioning & Funding
• – Are these interventions funded within core CAMHS/neurodevelopmental services, or separately commissioned?
• – Has your Trust secured any additional funding streams (e.g., NHS Long Term Plan, local authority joint commissioning) to support delivery?

6. Future Planning
• – Are there plans to expand, reduce, or change the provision of non-pharmacological ADHD interventions for children in the next 2 years?

Notes

– Please provide the information in electronic format (Word, Excel, or PDF).
– If the information requested exceeds the cost/time limit, please advise which elements could be prioritised.
– If you do not hold the information, please confirm whether another organisation may be responsible.

Thank you for your assistance. I look forward to your response within the statutory 20 working days.

Head of Procurement

Procurement

Under the Freedom of Information act 2000, I would like to request the following information;

1.The Name , Job Title and email address of the Head of Procurement ( or equivalent senior procurement lead ) at Your Trust.

2. If available the names , Job Titles and email addresses of any procurement category managers responsible for Capital Equipment.

If direct email addresses cannot be released , please provide the generic procurement contact email for supplier enquires.

I would prefer the information in electronic format Excel or email.

Thank you for your time. I look forward to your response within the statutory 20 working days

Employment Tribunal Claims

I am submitting this request under the Freedom of Information Act 2000.

1. How many active Employment Tribunal claims are currently ongoing against your Trust and what are the projected legal costs of these cases?

2. How many Employment Tribunal claims has your Trust had in the last five years and what was the total cost of these cases.

I look forward to your response within 20 working days, as required by law.

Insourcing Spend

Finance

Please can I request the below information on the utilisation of Insourcing for the following period 01/07/2025-30/09/2025

Total spend during the period for insourcing

Total spend during the period for Insourcing for the below specialties:

1. Neurology
2. Neurophysiology
3. Dermatology
4. Gastroenterology
5. Endoscopy
6. Cardiology
7. Respiratory
8. Orthodontics
9. Dental
10. OMFS
11. ENT
12. Rheumatology
13. Gynaecology
14. Ophthalmology
15. Surgery- including all subspecialties

Please break the spend down by insourcing company

Please confirm if there was a budget and how much budget for insourcing for the specialties outlined during the same period

What was the service type relating to the specialties outlined, for example, outpatient, diagnostic or theatres.

Was it a fully managed service or Team provision for each specialty outlined

Please can you confirm the Frameworks utilised for each specialty

Please confirm any direct awards or mini competitions which are being utilised for each specialty

Total procedures/tests/patients seen completed by insourcing companies for the specialties outlined during the same period

Example:

Total spend Specialty Specialty spend Insourcing provider Insourcing provider spend Budget Service type Fully managed service Team provision Framework utilised Direct award Mini comp Total procedures

Right Care, Right Person

Serious Incidents

I am requesting the following information under the Freedom of Information Act:

1. Please state which police force/s serve the area covered by the Trust

2. Any reports, assessments or data – internal or published – where the Trust has monitored the implementation and impact of Right Care, Right Person by the local police force/s

3. Details of any serious incidents or patient safety incidents where Right Care, Right Person was a factor

I would like the information sent by email.

Wholly-Owned Subsidiaries – SubCos

Finance

I am writing to you on behalf of the Health Service Journal (HSJ). I am submitting a request for information held by the trust under the Freedom of Information Act.

This has two parts. They are not dependent on one another. Please respond to the second part regardless of your answer to the first. Please provide this information to me an electronic format.

1. Please list the names of any wholly-owned subsidiaries (also known as SubCos) to the trust

2. In March 2025 Sir James Mackey the chief executive of NHS England told the wider NHS that trusts should normally be transferring support staff to wholly-owned subsidiary companies adding that all trusts will need to introduce or consider SubCos. It is my understanding that at that point NHS foundation trusts began looking into the possibility of setting up new SubCos or expanding the use of their current SubCo, if they have one or more already. To that end, please provide the following pieces of information:

a. The name of any management consultancy and/or professional services firms you engaged to provide advice and support following this announcement by Sir James in regard to setting up new or expanding the use of extant SubCos. For the avoidance of doubt, by professional services firms I mean companies (of any size) that provide advice and support in fields such as law, technical areas of expertise such as IT, audit, accountancy, IT, tax including VAT, etc.

b. The sum of money paid to those firms in the course of delivering the required service relating to setting up new or expanding the use of extant SubCos

c. The number of person hours of time that your trust staff put into scoping out possible actions the trust could make in response to Sir James’ announcement as cited above, including time spent working on compiling a business case for the creation of or expansion of SubCos.
Thank you for your assistance.

Cardiology Software and Vendor Neutral Archive Systems

GHNHSFT - Redirect, Health, IT

Good morning,
I am writing to request information under the Freedom of Information Act 2000.

Please could you provide the following details regarding your Trust’s use of digital systems in the cardiology department:

1. Does your Trust currently use any software systems to manage clinical records, diagnostics, or workflows within cardiology?

2. If yes, please provide:

a The name of the software provider and product.
b The start date and duration of the current contract.
c The expiry date or next renewal date of the contract.
d Whether the contract includes options for extension or renewal.

Additionally:

3. Does your Trust currently use a Vendor Neutral Archive (VNA) system to store and manage medical imaging or other clinical data across departments?

4. If yes, please provide:

a The name of the VNA provider and product.
b The departments where it is currently deployed.
c The start date, duration, and expiry/renewal date of the contract.
d Whether the contract includes options for extension or renewal.

I would prefer to receive the information electronically, if possible. I understand that under the Act, you are required to respond to this request within 20 working days. If any of the requested information is exempt from disclosure, please specify the exemption and provide any non-exempt information that can be released.

Thank you for your assistance.

Software Contracts

Contracts, IT

Thank you for the reply. I have looked trough your Disclosure log.

1. Could you provide an a update to the contract expiry of your Software of Excellence (SOEL Health) system?

2. Could you provide the Supplier, System name and contract start and expiry dates of your Virtual Ward system?

3. Could you provide an update regarding the contract expiry of your Electronic Staff Record (ESR) system?

Digital Dictation, Transcription, Speech Recognition, AI, Systems

1. Digital Dictation
● Name of supplier & product
● Number of user licences
● Procurement method (e.g., framework)
● Contract start date
● Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
● Total contract value (if available)
● Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
● Key internal stakeholder role/title
● Desired features not currently delivered (optional)

2. Outsourced Transcription
● Name of supplier & product
● Procurement method (e.g., framework)
● Contract start date
● Average monthly volume of letters (if available)
● Average monthly volume of lines (if available)
● Total contract value (if available)
● Key internal stakeholder role/title
● Desired features not currently delivered (optional)

3. Speech Recognition
● Name of supplier & product
● Number of user licences
● Procurement method (e.g., framework)
● Contract start date
● Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
● Total contract value (if available)
● Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
● Key internal stakeholder role/title
● Desired features not currently delivered (optional)

4. Ambient AI Scribe
● Name of supplier & product
● Number of user licences
● Procurement method (e.g., framework)
● Contract start date
● Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
● Total contract value (if available)
● Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
● Pilot stage (if applicable, please specify supplier, pilot duration, and scope)
● Key internal stakeholder role/title
● Desired features not currently delivered (optional)

5. Video Consultation
● Name of supplier & product
● Number of user licences
● Procurement method (e.g., framework)
● Contract start date
● Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
● Total contract value (if available)
● Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
● Key internal stakeholder role/title
● Desired features not currently delivered (optional)
● Average number of video appointments per month/year
● % of virtual/remote consultations conducted using video vs telephone

6. Health Information Systems
● PAS (Patient Administration System)
● EPR (Electronic Patient Record)
● eDMS (Electronic Document Management System)
● RIS (Radiology Information System)
● LIMS (Laboratory Information Management System)
● e-Correspondence (e.g., Docman)
● Hybrid Mail (e.g., Synertec, Healthcare Communications)
● Patient Portal (e.g., Patient Knows Best)

Racism/Racist Abuse towards Staff

1. The number of reported incidents of racism/racist abuse towards staff by patients in 2022, 2023, 2024, and the first nine months of 2025.

– Can the data be categorised in calendar years please.

2. From the figures given in question 1, can you specify how many of the reported incidents were:

a) verbal

b) physical assaults please.

– Can the data be split with a) and b) columns and categorised in calendar years please.

Designing safe spaces for patients at high risk of infection

Health

To: Infection Control Teams Dear Colleagues,

We are carrying out a short 10 question survey to understand how NHS Trusts are implementing the guidance from NHS Estates Technical Bulletin 2024/3: Designing safe spaces for patients at high risk of infection from nontuberculous mycobacteria (NTM) and other waterborne pathogens.

This survey is being carried out to gain insight into how the recommendations of the bulletin have informed local water safety practice and capital planning across NHS organisations; and to identify common challenges in water safety management across healthcare settings.

A summary of anonymised findings will be shared with participating Trusts on request.

Under the Freedom of Information Act 2000, we seek the following information within your NHS Trust / NHS Foundation Trust:

1. Name of NHS Trust/Foundation Trust:

2. Has your organisation reviewed NHS Estates Technical Bulletin 2024/3 with the specific note on non-tuberculous mycobacteria?

Yes
No

3. Does your organisation treat any of the “high-risk” patient groups listed in the NHS Estates Technical Bulletin 2024/3? Tick all that apply

Lung and/or heart transplant
Cystic fibrosis
Haematology/oncology patients with neutropenia,
CAR-T cell patients
Other solid organ transplant,
Patients with long-term lines

4. Do you have a Water Safety Group or equivalent multidisciplinary body for any water-related issues?

Yes
No

5. Do you currently conduct routine environmental water testing for NTM? If yes, please state the areas tested and the frequency of testing.

Yes
No

Areas tested (type here):

Frequency (type here):

6. Does your Water Safety Plan include specific controls for NTM, separate from general Legionella/Pseudomonas measures? – If yes, please specify.

Yes
No

Specify (Type here):

7. If NTM testing is undertaken, which laboratory/method is used, and is it UKAS-accredited to ISO 17025 for NTM testing or according to the methods suggested in the bulletin?

N/A (have not tested for NTM)

If testing, which laboratory/method is used? (type here):

Is testing method accredited (type here):

8. If you have tested, have you detected NTM in water samples from patient care areas in the last 3 years? (Yes/No; if yes, please indicate the area(s) and summarise the control measures taken).

Yes
No

N/A (have not tested for NTM)

Specify areas (type here):

Summarise control measures (type here):

9. Which control and/or remedial measures are you currently using to manage waterborne pathogens in your organisation? Tick all that apply

Point-of-use filters
Temperature controls
Chemical controls (any, i.e. chlorine, silver-copper ionization)
Pipe removal work (including new copper pipes)
Descaling and cleaning of water outlets
Complete removal of outlets/sink
Other (please list below)

Other (type here):

10. In the last 5 years, have you made any design changes in high-risk areas specifically to reduce waterborne infection risk (e.g., removal or relocation of sinks, drainage modifications, point-of-entry filtration)? (Yes/No; please provide brief examples).

Yes
No

11. Are you planning any major refurbishment in the next 5 years and/or is your organization part of the NHS New Hospital Programme? (Tick all that apply)

Yes – planning refurbishment works
Yes – part of the NHS New Hospital Programme
No – neither

Doctors / Nurses Mess

Estates, Staff Contact Details

Under the Freedom of Information act please can I request the following information:

• Contact name for the doctor mess within the trust
• Contact email for the doctor mess within the trust
• Postal address for the doctors mess within the trust

• Contact name for the nurses mess within the trust
• Contact email for the nurses mess within the trust
• Postal address for the nurses mess within the trust

Electroconvulsive Therapy (ECT) 2024

Health, MH Services

Good evening,

This is a request under the Freedom of Information Act 2000.

Please provide the following information relating to your Trust’s use of electro-convulsive therapy for the period between 1 January 2024, to 31 December 2024:

Treatments delivered by consent status, specifically including the number of treatments given to a) those incapable of consenting, but ECT authorised where patient resists or objects (under Mental Health Act Section 58A), and b) those incapable of consenting, but ECT authorised where a patient does not resist or object (under Mental Health Act Section 58A).

If information with this distinction is unavailable, please simply provide it for the number of treatments where a patient did not consent.

Please confirm the number of patients this pertains to for this period.

Please also separate this information out by age, gender, and IMD decile (or if not possible, quintile).

Referrals of Young People and Homeless Support Accommodation

CAMHS/CYPS, MH Services

I am writing to request information under the Freedom of Information Act 2000. I am an undergraduate student conducting research for my major study project, researching access to NHS Mental Health Services for young people experiencing homelessness.
Specifically, I am requesting anonymised data regarding service users who meet the following criteria:

1. Age range: 18 to 24 years.
2. Accommodation status: Those identified as living in homeless supported accommodation targeted at 16–24 year olds, such as (but not limited to):

• YMCA supported housing
• Depaul supported housing
• Foyer projects
• Similar supported accommodation schemes for homeless young people.
3. Time period: From 1 January 2020 to the most recent available data.

For clarity, when searching your records, relevant terms might include “homeless”, “supported housing”, “supported accommodation”, “foyer”, “YMCA”, “Depaul”, or similar categories your Trust may use to classify accommodation status.

I would be grateful if the information could include the following, presented in aggregate/anonymised form:

• The number of individuals aged 18–24 each year since 2020 who were identified as living in homeless supported accommodation (as defined above).
• If available, a breakdown by year (2020, 2021, 2022, 2023, 2024, and 2025 to date).

I am not seeking any personal or identifiable information. I only require anonymised, aggregated data.

If it is not possible to provide the information in full due to cost or other limitations, please provide as much of the requested information as possible within the cost limits of the Act.

Please confirm receipt of this request and let me know if clarification is required. I would prefer to receive the data in electronic format (e.g., Excel or CSV) if possible.

Thank you for your assistance.

Adult Deaf Sign Language Users

Clinical Activity Data, MH Services

The lifetime prevalence of mental disorder in the general population is 1 in 4. For profoundly deaf people this approaches 1 in 2 yet the number of deaf adults accessing mental health services is very low.

The National Deaf Mental Health Service supports Deaf BSL users across the middle third of England.

We have seen a fall in referrals for community and inpatients in recent years.

We are keen to know if there are people accessing local services who may not have been considered for referral to specialised services.

I would be grateful if you could provide the number of adult deaf sign language users who are have been inpatients within your Trust over the last 5 years.

Please could you provide the number of adult Deaf sign language users currently on the community caseload of the Trust.

Please provide the number of adult Deaf sign language users supported by the trust community services in the last 5 years.

Energy Contracts

Estates

Please consider this a formal request under the Freedom of Information Act. I would be grateful if you could provide the information requested below, related to the energy contracts within your NHS trust.

1. In relation to your Electricity contract(s):
1.1. name of current supplier?
1.2. start date of current contract?
1.3. end date of current contract?
1.4. total number of meters?
1.5. agreed unit prices pence per kWh (average or range)?
1.6. standing charges pence per day (average or range)?
1.7. total annual volume of electricity supplied for the last year?
1.8. any other fixed fees pence per day (e.g. capacity charges)?
1.9. is a future contract already agreed following the end of the current contract?
1.10. if so, what is the duration of the new contract?
1.11. total amount paid to your supplier in each of the last 3 financial years?
1.12. was your contract procured through the CCS (Crown Commercial Service) or another basket/framework, and if so which one?
1.13. what notice period/break clause (if any) exist within your current contract/framework?
1.14. what is the earliest date on which notice can be served?
1.15. is your contract a fixed price contract, or a flexible contract (where prices can vary according to market prices and when you purhcase)?
1.16. was an energy broker used in the procurement of your electricity contract? If so which one?
1.17. if a broker was used what commission was paid to the broker (in pence per kWh and total £ amount)?
1.18. do you have any power purchase agreements (PPAs) in place with any renewable electricity generators?
1.19. If so can you provide details?
1.20. what proportion of your electricity was sourced from renewable sources?

2. In relation to your Gas contract(s):
2.1. name of current supplier?
2.2. start date of current contract?
2.3. end date of current contract?
2.4. total number of meters?
2.5. agreed unit prices pence per kWh (average or range)?
2.6. standing charges pence per day (average or range)?
2.7. total annual volume of gas supplied for the last year?
2.8. any other fixed fees pence per day (e.g. capacity charges)?
2.9. is a future contract already agreed following the end of the current contract?
2.10. if so what is the duration of the new contract?
2.11. total amount paid to your supplier in each of the last 3 financial years?
2.12. was your contract procured through the CCS (Crown Commercial Service) or another basket/framework, and if so which one?
2.13. what notice period/break clauses (if any) exist within your current contract/framework?
2.14. what is the earliest date on which notice can be served?
2.15. is your contract a fixed price contract, or a flexible contract (where prices can vary according to market prices and when you purhcase)?
2.16. was an energy broker used in the procurement of your electricity contract? If so which one?
2.17. if a broker was used what commission was paid to the broker (in pence per kWh and total £ amount)?

3. In relation to your sustainability activities:
3.1. what are the Trust’s priorities in regard to a net zero pathway?
3.2. what carbon reporting you have in place, or plans to put in place?
3.3. please provide the contact details for the Energy, ESG or Sustainability lead within the Trust.

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