Responses

Dear FOI Officer,
I would like to make a request under the Freedom of Information Act 2000.
Some or all of the information previously provided may now be out of date, so I would be grateful if you could provide updated responses to the following questions.
Please address each section individually and, where multiple suppliers exist, provide information separately for each.
________________________________________
Contract 1 – Wide Area Network (WAN) Services (Including HSCN)
15. WAN Provider(s)

16. Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.
17. Contract Expiry Date

18. Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms.
19. Contract Description

20. Please provide a brief summary of the scope of each WAN contract.
21. Number of Sites Covered

22. Please indicate the number of sites supported by the WAN. An approximation is acceptable.
23. Annual Average Spend

24. What is the annual average spend for WAN services? Please break this down by provider if more than one.
25. Procurement Route

26. Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.
________________________________________
Internal Contact
21. Responsible Contact Person(s)

22. Please provide the full contact details for the person(s) responsible for each of the above contracts, including:
• Full name
• Job title
• Direct phone number
• Email address
If full details cannot be provided, the job title alone is acceptable.
________________________________________
Please confirm receipt of this request. I am happy to receive the information via email in a suitable format such as Word, Excel or PDF.

Dear Gloucestershire Health and Care NHS Foundation Trust,

I hope you are well. Please can you provide me with the following information.

– Fax machines purchased (including replacements for faulty fax machines) within your NHS trust since 04.07.2024
– How many fax machines are still in use within your NHS trust.

Under the Freedom of Information Act, I would like to request information about the main digital systems currently used within your organisation.

Please provide a list of the main clinical, administrative, and corporate systems, excluding:
standard desktop software (e.g. Microsoft Office, Outlook/email, web browsers), locally created spreadsheets, templates, or databases maintained by individual teams.

Attached is a spreadsheet for completion, for each system, please provide on a new row (where available):

1. System name
2. Supplier/vendor
3. Primary purpose / category (choose from: PAS, EPR/Clinical Records, Radiology, Pharmacy, PLICS, Finance, HR/Workforce, Risk & Governance, Other)

If a system doesn’t fit one of the listed categories, please use “Other” and provide a short note.

Organisation name Organisation Code Region Organisation Type Organisation HQ Postcode System name Supplier / vendor Primary purpose / category Comment

I am writing under the Freedom of Information Act (2000) to please request the following information regarding your Trust’s patient portal, also known as a Patient Engagement Portal (PEP).

General Information

1. Does your Trust have a PEP?     Yes / No
• If no, do you plan to have one? ___________

2. What is the name of your PEP product? ___________________________
3. What year did your PEP go live? __________

Staff Training and Support

4. Did staff receive formal training on using the PEP during implementation?     Yes / No
• If yes, was this mandatory? ___________________

5. Do staff receive formal ongoing training on the PEP?     Yes / No
• If yes, is this mandatory? ___________________

6. Which job role and/or department provides support for staff using the PEP? __________________________________________________

7. Is it mandatory for staff to use the PEP?     Yes / No

Implementation and Management

8. Which team led the PEP implementation process? ____________________________________

9. Did your Trust have a formal implementation strategy or project plan for the PEP? Yes / No

10. Does your Trust have dedicated Project Management support for digital transformation? Yes / No
• If yes, please provide the job title ______________________________________

11. Does your Trust have any ring-fenced funding to support digital transformation?     Yes / No

12. Does your Trust have a designated board-level role with responsibility for digital strategy?      Yes / No
• If yes, please provide the job title ______________________________________

13. Do you have a dedicated team solely working on the PEP?   Yes / No
• If yes, how many members of staff work on this team? _____________________

PEP Functionality

14. From the following list, please tick which PEP functionalities are:

• Live currently
• Due to be implemented in the next 12 months

Live 12 Mths
Notifications such as appointment confirmation and reminders
Appointment scheduling/rescheduling
Digital letters
Test results
Asynchronous messaging
Forms for patients to complete via the portal such as PROMs, PREMs, pre and post-operative forms etc
Patient-initiated follow-up (PIFU)
Wait list validation
Use of Artificial Intelligence

Usage Data

15. How many staff have logged on to the PEP in the last 6 months ___________

16. Please provide a breakdown of the staff groups who have logged on to the PEP in the last 6 months, shown as percentages:

For example: 60% Administrative, 20% Clinical, 10% IT Support, 10% management.

______________________________________________________

With many thanks for your assistance with this request,