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Mental Health Outsourcing

,

Good morning,

Please can you provide me with the below information:

In the last 6 months (June 25- November 25), please confirm if any Mental Health services have been outsourced:

If yes, please confirm:

-The service provided E.G ADHD, Autism etc (please provide breakdown for each service if applicable)

-The name of the company each service was outsourced to

-Is there a contract in place and the length of contract for each service provided (if applicable)

-The value of each service in the last 6 months

Please confirm how this contract was procured E.G Tender, Direct Award etc

Please provide an email and contact name within the outsource provider

Thanks

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Networking, Virtualisation and Cloud

Question
1. For each of the elements below, please provide details about your cloud provider: Main provider Total annual spend 2025/2026 (£) Contract end date Additional notes
Data storage
Networking
Back-up and archive
Application databases
Big Data analytics databases
Email

2. For each of the network supply systems listed below, please provide the requested details: Main supplier Total annual spend 2025/2026 (£) Contract end date Additional notes
Mobile telecoms
Data network (broadband)
DEFINITION: Broadband is the actual internet connection afforded by your internet service provider (ISP), which you can access directly via a LAN or ethernet connection between your modem and device
WiFi (hardware)
DEFINITION: Wifi is a wireless connection between multiple devices and your router, and just one of the ways you can access the internet
CoIN (if applicable) – Community of Interest Network
WAN (Wide Area Network)
DEFINITION: WANs connect users and applications in geographically dispersed locations
LAN (Local Area Network)
DEFINITION: LANs connect users and applications in close geographical proximity (same building)
VPN provider
Other (please specify)

3. Please supply the following details regarding your servers: Main supplier Total annual spend 2025/2026 (£) Contract end date Additional notes

4. For each element of IT infrastructure below, please provide the requested details: Main provider Total annual spend 2025/2026 (£) Contract end date Additional notes
Desktop management
Networking
Data Centre: hardware
Server management
IT/cyber security support supplier?

5a: What percentage of your servers are virtualised? % Virtualised Main supplier Additional notes

DEFINITION: A virtual server re-creates the functionality of a dedicated physical server. It exists transparently to users as a partitioned space inside a physical server.

5b: In relation to your trust’s virtual servers please provide the requested information: Number of servers Owned or Leased Average age of servers Main supplier Annual spend 2025/2026 (£) Additional notes

6a: Does your trust have any virtualised desktops? Main product Main Supplier Total annual spend 2025/2026 (£) Number of virtual desktops Contract end date Additional notes
DEFINITION: A virtual desktop is a preconfigured image of operating systems and applications in which the desktop environment is separated from the physical device used to access it. Users can access their virtual desktops remotely over a network.

6b: If your organisation does not have virtualised desktops, are you planning to implement any within the next two years? Yes/No Preferred supplier Expected number Additional notes
Where you plan to implement new virtualised desktops, please provide details as requested

7: Please outline your trust’s WiFi coverage for each element listed below Patient WiFi coverage Staff WiFi coverage Additional notes
Community wide (e.g. CoIN – Community of Interest Network)
Enterprise wide (whole campus)
Main building only
Sections of building(s) only
Mobile phone signal enabled through WiFi
No wireless networks are used in the trust

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Ophthalmic Diagnostic Staff, Community Diagnostic Centre

Dear Freedom of Information Officer,

I am writing to request information under the Freedom of Information Act 2000 regarding ophthalmic diagnostic staff, Community Diagnostic Centre? (CDC) within your Trust’s Ophthalmology service.

Specifically, I am requesting the following:

Job Descriptions for all bands of ophthalmic technicians/ophthalmic photographers and their imaging lead who perform diagnostic investigations/Jobs such as: Optical Coherence Tomography (OCT) Fundus Fluorescein Angiography (FFA) Visual Acuity (VA) assessment Intraocular Pressure (IOP) measurement Corneal Topography Visual Field testing Optos widefield or fundus imaging Training and assessing ophthalmic staff Handling and managing patient images in accordance with legal, regulatory, and governance requirements Research-related ophthalmic photography

Any other ophthalmic imaging or diagnostic procedures carried out by this staff group Job Matching Reports (AFC job matching panel documentation) for these roles, including the matched national job profile used for each post.

If these staff report to an Ophthalmic Lead (or equivalent supervisory role), please provide the job description and job matching report for that lead role.

Note: If the supervisory role is held by nursing staff (e.g., Matron, Sister), this information is not required.

Also attached a questionnaire to fill in if the information is available The purpose of this request is to compare ophthalmic technician job descriptions and their associated national job profiles across NHS Ophthalmology services in England.

If any part of this request is unclear, or if the information is not held in the exact form requested, please advise and provide the closest available information.

Thank you for your time and assistance.

Yours faithfully,

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Gastroenterology / Dietetic Service

Dear Trust Officer, I am writing to request information under the Freedom of Information Act 2000. I would be grateful if you could provide the following data relating to irritable bowel syndrome (IBS) and gastroenterology/dietetic services. 1. Patient Referrals a. The number of patients diagnosed with IBS who have been referred to gastroenterology services in each of the past five years. b. The number of patients diagnosed with IBS who have been referred to dietetic services in each of the past five years. c. What criteria are used to determine whether an IBS patient is referred to gastroenterology vs dietetics? 2. Workforce a. The number of dietitians currently employed by the Trust who are trained or specialised in gut health, IBS, or gastrointestinal disorders. 3. Waiting Times and Waiting List Size a. The current average waiting time for a gastroenterology appointment, and the number of IBS patients currently on the gastroenterology waiting list and for how long. b. The current average waiting time for a dietitian appointment, and the number of IBS patients currently on the dietetic waiting list and for how long. 4. Service Capacity and Referral Pathways a. If the Trust is unable to offer appointments to all patients with IBS who are referred to gastroenterology or dietetic services, please describe the process followed. Where are these patients directed or signposted to (e.g., community services, external providers, self-management resources)? 5. Service provision: • Does the Trust offer any specialist IBS clinics or multidisciplinary clinics? • What patient education or self-management resources are provided for IBS? • Does the Trust outsource IBS-related dietetic or gastroenterology care to private or third-party providers? If so, to which providers and how many patients in each of the last five years? 6. Follow-up and discharge policy: • What is the Trust’s policy for follow-up appointments for IBS patients? • Under what circumstances are IBS patients discharged back to GP care? If any part of my request cannot be fulfilled, please provide advice and assistance as required under Section 16 of the FOI Act. I would prefer to receive this information electronically at the email address above. I understand that I am entitled to a response within 20 working days, but I appreciate that this is a detailed request and the holiday season; if an extension is required under the Act, I would be grateful if you could advise me accordingly.

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GHC-27122025-645766

Dear Trust Officer, I am writing to request information under the Freedom of Information Act 2000. I would be grateful if you could provide the following data relating to irritable bowel syndrome (IBS) and gastroenterology/dietetic services. 1. Patient Referrals a. The number of patients diagnosed with IBS who have been referred to gastroenterology services in each of the past five years. b. The number of patients diagnosed with IBS who have been referred to dietetic services in each of the past five years. c. What criteria are used to determine whether an IBS patient is referred to gastroenterology vs dietetics? 2. Workforce a. The number of dietitians currently employed by the Trust who are trained or specialised in gut health, IBS, or gastrointestinal disorders. 3. Waiting Times and Waiting List Size a. The current average waiting time for a gastroenterology appointment, and the number of IBS patients currently on the gastroenterology waiting list and for how long. b. The current average waiting time for a dietitian appointment, and the number of IBS patients currently on the dietetic waiting list and for how long. 4. Service Capacity and Referral Pathways a. If the Trust is unable to offer appointments to all patients with IBS who are referred to gastroenterology or dietetic services, please describe the process followed. Where are these patients directed or signposted to (e.g., community services, external providers, self-management resources)? 5. Service provision: • Does the Trust offer any specialist IBS clinics or multidisciplinary clinics? • What patient education or self-management resources are provided for IBS? • Does the Trust outsource IBS-related dietetic or gastroenterology care to private or third-party providers? If so, to which providers and how many patients in each of the last five years? 6. Follow-up and discharge policy: • What is the Trust’s policy for follow-up appointments for IBS patients? • Under what circumstances are IBS patients discharged back to GP care? If any part of my request cannot be fulfilled, please provide advice and assistance as required under Section 16 of the FOI Act. I would prefer to receive this information electronically at the email address above. I understand that I am entitled to a response within 20 working days, but I appreciate that this is a detailed request and the holiday season; if an extension is required under the Act, I would be grateful if you could advise me accordingly.

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SAR / Information Sharing Policy

Dear FOI team,

Under the FOI Act, please can you provide the following:

1. A copy of your Trusts SAR Policy and Information Sharing Policy
2. Copies of SOPs or documents used for training and guidance to your SAR staff (or the staff that processes SARs on behalf of the Trust) e.g. reviewing for third party material, recognising a SAR etc.
3. The number of WTE employed in your SAR teams, including A4C banding
4. The structure for SAR team
5. Compliance rate for the following calendar years: 22, 23, 24, 25(thus far)

Thank you

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Paternity Leave Policies and Data

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Dear Gloucestershire Health and Care NHS Foundation Trust,

I would please like to know:

1) Your parental leave policies, including paternity leave and pay and maternity leave and pay. If you have different policies for medical and non-medical staff, please include all different policies.

2) In the last three years for which you have data, how many staff members were eligible for paternity leave?

3) In the last three years for which you have data, how many staff members took paternity leave, and for how many weeks on average?

4) In the last three years for which you have data, what was the average salary for staff who were eligible for paternity leave? (If it is not possible to provide this, please provide the average salary for all the trust’s staff instead)

For queries 2 – 4, please provide separate data for medical and non-medical staff, but if this is not possible, please provide combined data for both instead.
If you are unable to answer all of these questions, please prioritise answering them in order.

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Agency and Bank Staffing for Internal and External Communications

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Dear Freedom of Information Officer,

Request for Information: I request the following information under the Freedom of Information Act 2000 regarding temporary worker usage for communications roles.

Definition of Scope: For the purposes of this request, “communications” refers to any function or team managed, hosted, or funded through the Trust’s structures (including work performed for Integrated Care Boards (ICBs), regional partnerships, or shared service models) that encompasses:

Internal or external communications functions;

Media relations or the Press Office;

Social media management and digital content;

Marketing and brand management (where these sit within the communications structure).

Definition of Personnel: For the purposes of this request, the term “agency” refers to all temporary or non-permanent staff, including those engaged via an external recruitment agency, a Managed Service Provider (MSP), or the Trust’s internal “Staff Bank” where such an arrangement exists.

Timing and Cooperation: To ensure the data provided is accurate and aligned with your internal reporting cycles, I am happy to allow the necessary time for your teams to complete the December 2025 (Month 9) month-end close before running these reports. I recognise that the holiday period may impact administrative capacity and I seek a collaborative approach to ensure the provision of a complete and reconciled dataset.

Please provide the following data:

1. 2025/26 Actuals and Outturn Forecast

1a. Provide the total number of days a temporary worker was employed via an agency or bank for the communications roles defined above from 1 April 2025 to the end of the December 2025 (Month 9) reporting period. (If data is only held in hours, please provide the total hours and specify the standard working day length).

1b. Provide the current projected year-end outturn for the total number of agency/bank days for these roles for the full 2025/26 financial year (ending 31 March 2026).

1c. Provide a breakdown of these days by Agenda for Change (AfC) Band or job title.

2. 2026/27 Planned Requirements

2a. Provide the total number of days currently budgeted or forecasted for agency-provided or bank communications staff for the 2026/27 financial year.

2b. Funding and Management Qualifier: This request explicitly includes all agency and bank requirements managed or funded through the Trust, regardless of whether the end-user is the Trust itself, an ICB, or a regional partnership.

2c. Financial Qualifier: Note that I am requesting the currently held financial forecasts and draft budget allocations for 2026/27 as they exist at the time of this request. If these forecasts do not yet segment requirements by specific band, please provide the overall forecasted budget for temporary staffing within the communications function.

Public Interest and Statutory Compliance: This information is requested to ensure transparency regarding the use of public funds and the efficiency of NHS staffing structures. There is a clear and compelling public interest in disclosure regarding how authorities manage workforce budgets and their reliance on non-permanent staffing models.

Requirement for Third-Party Data: If this information is held on your behalf by a Managed Service Provider (MSP) or Master Vendor, note that under Section 3(2)(b) of the Freedom of Information Act 2000, this information is deemed to be held by the public authority. I respectfully request you immediately retrieve this data from your provider to fulfill this request without delay.

Format of Response: Provide this data in a machine-readable format (Excel or CSV). Please include separate columns for: “Band/Role Title,” “Actual Days (YTD),” “Forecasted Outturn (25/26),” and “Planned Requirement (26/27).”

To ensure full compliance and avoid data processing delays, provide the requested information in a machine-readable Microsoft Excel (.xlsx) or CSV format, specifically organized into separate columns for Role Title, Actual Days (YTD), Forecasted Outturn (25/26), and Planned Requirement (26/27).

Cost of Compliance If you estimate the cost of compliance will exceed the statutory limit, please prioritize the data for Section 1 (2025/26). Under Section 16, please advise how I might refine the remainder of the request to bring it within the limit.

Yours faithfully,

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Mealtime / Dining Room Support – Patients with an Eating Disorder

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To Whom It May Concern, I am writing to request information under the Freedom of Information Act 2000.

I would be grateful if you could provide copies of any internal guidelines, protocols, policies or standard operating procedures that relate specifically to mealtime/ dining room support in the treatment of eating disorders within your services.

This includes, but is not limited to documents that cover:

– expectations and roles of staff during mealtimes
– levels of supervision and support before, during and after meals or snacks management of meal‑related distress, behaviours or incidents
– use of any structured mealtime programmes or approaches
– nasogastric feeding or the use of oral nutrition supplements If different guidelines are used in different settings,

Please provide all relevant documents. For example, where your organisation has separate or adapted guidance for: inpatient wards day‑hospital or day‑programme services intensive outpatient / intensive community treatment outpatient or community services Similarly.

I would also be grateful if you could provide all protocol versions, if different protocols apply to different age groups, including: adult eating disorder services CAMHS / children and young people’s eating disorder services all‑age or transition services, if applicable

If your organisation does not have written mealtime support guidelines, please kindly let me know.

If you require any clarification in order to process this request, please let me know.

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Workforce Management Solutions

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Under the Freedom of Information Act 2000, I would like to request the following information relating to the Trust’s workforce management solutions, covering the financial years 2020/21 through to 2025/26 (projected).

To avoid any doubt or misinterpretation when responding to this request, please refer to the following definitions:

‘Workforce Management Solutions’ refers to all tools, systems, processes, or platforms used by Trust to plan, deploy, manage, record, analyse, or support the workforce, including both clinical and non-clinical staff

‘Digital Workforce Management Solutions’ refers specifically to software-based systems used by the Trust to manage any part of the above workforce lifecycle

‘Substantive staff’ are defined by NHS Digital as: Employees who hold a permanent contract of employment with the NHS organisation, or who are employed on a fixed-term contract directly by the organisation, and are recorded in the Electronic Staff Record

Bank staff: employees working via the Trust’s internal staff bank

Locum staff: temporary medical or AHP workers directly engaged by the Trust

Agency staff: temporary workers supplied via external agencies
For the purpose of this request, ‘shift fill rate (%)’ refers to the percentage of shifts filled out of the total number of shifts requested (i.e., number of shifts filled ÷ number of shifts requested × 100).
Please provide answers on the attached and accompanying spreadsheet
1. Please could you supply the name, email address and telephone number of the individual responsible for procuring digital workforce solutions within the Trust.
2. Please provide details of all digital workforce management systems currently used by the Trust. For each system, complete the table attached on the accompanying spreadsheet with all relevant information. Please provide the requested information in the columns as fully as possible. If a field is not applicable, please indicate ‘NA’.
Guidance for completion:
– Solution: e.g., E-rostering, Staff Bank, Locum Management, Agency Management, Compliance, Payments, Integrated Platform
– Supplier: Name of the company or provider of the system
– Procurement Route: e.g., direct award, framework call-off, open tender, G-Cloud, SBS, HSSF, other. Name of framework if the system was procured through one
-Contract Start: Enter the official contract commencement date for the system
-Contract End: Please enter the official contract end date for the current agreement. If the contract includes automatic extensions, option years, or renewal clauses, please list the scheduled end date of the current term, rather than the potential maximum duration
-Renewal Status: e.g., rolling contract, fixed-term with remaining duration, under review
3. Across each of these staff groups, HCHS Doctors, Nurse & Health Visitors, AHPs and Others, please provide the average shift fill rate (as a percentage), from the financial years 2020/21 to 2025/26 (projected) attributable to
a. Bank staff
b. Agency staff
c. Locum staff
d. Other temporary staff
e. Permanent staff
4. Please provide the number of temporary staffing requests made by the Trust, from the financial years 2020/21 to 2025/26 (projected), broken down by staff group:
– Bank staff
– Locum staff
– Agency staff
5. Please provide the Trust’s allocated annual budget for digital and technology services, from the financial years 2020/21 to 2025/26 (projected)
(If a formal digital budget is not held as a single line, please provide the closest available equivalent recorded internally)
6. Of this overall digital/technology expenditure, please provide the Trust’s annual spend specifically on workforce management solutions, from the financial years 2020/21 to 2025/26 (projected) (including both digital systems and non digital/operational workforce management services)
(If no dedicated budget line exists, please provide the Trust’s best internal estimate)
7. Within that workforce management expenditure, from the financial years 2020/21 to 2025/26 (projected) , please provide the annual spend on digital workforce management systems, including (but not limited to) e-rostering, bank systems, agency management systems, job planning, locum management, compliance systems, payments platforms, and integrated workforce platforms
If reported across multiple contracts or cost centres, aggregated totals are acceptable
8. What is the Trust’s total spend on temporary workforce, from the financial years 2020/21 to 2025/26 (projected) by type?
– Staff banks shifts
– Locum shifts
– Agency shifts
9. Please provide the total number of vacancies (FTE) within the Trust, broken down by staff group, from the financial years 2020/21 to 2025/26 (projected)
– HCHS Doctors
– Nurses & Health Visitors
– AHPs
– Others

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Peer Support Workers

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Dear FOI Officer, Under the Freedom of Information Act 2000,

I am writing to request information regarding Peer Support Workers (PSWs) and other lived-experience roles within your trust. For clarity, “peer support workers” refers to staff employed in roles where lived experience of mental health challenges is essential to their work.

I would be grateful if you could provide the following information as of 1st November 2025:

1. Workforce numbers:

a. Total number of Peer Support Workers employed in the trust and number of volunteer PSWs (if applicable).
b. Total number of other roles where lived experience is an essential requirement (e.g., peer trainers, peer educators).
c. Percentage of PSW workforce who are on a fixed-term contract.

2. Role banding / grading:
a. Number of PSWs at each NHS band (e.g., Band 2, 3, 4, etc.).
b. Number and names of other lived-experience roles at each band.

3. Training and development:

a. Are PSWs trained internally by the trust, externally by a third party, or both?
b. Do PSWs receive training prior to starting their role, on-the-job, or a combination of both?
c. Continuing Professional Development (CPD) opportunities available for PSWs.
d. Career progression routes for PSWs (brief description or number progressing to other roles in the last 12 months).

4. Absence and wellbeing:

a. Average sickness absence for PSWs over the past 18 months (days lost per FTE).
b. If available, the percentage of sickness absence related to mental health.

5. Directorate allocation:

a. Number of PSWs employed in each directorate/service area (please name each directorate area within your response).
b. Where peer support sits within the organisation structure (e.g., Patient Participation and Involvement, Nursing, Recovery Services, or other)-please describe.

6. Workforce composition:

a. Percentage of the trust’s total workforce in lived-experience or peer support roles.
b. Number and percentage of roles with essential lived experience within the job description/person specification relative to total trust workforce.
c. Ethnic diversity of PSWs (percentage of PSW’s who identify as BAME).

7. Workforce trends:

a. Has the number of PSW or lived-experience roles increased, decreased, or stayed the same over the past 18 months?
b. Any anticipated change in the number of PSW roles over the next 18 months (optional/if available).

If the information is not held centrally, please provide it in the form that is available.

Thank you for your assistance.

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Alzheimer’s Claims

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To whom it may concern,

Please provide me with the following information under the Freedom of Information Act.

How many negligence claims related to Alzheimer’s Disease has your trust received in the years 2021, 2022, 2023, 2024 and 2025? Can you please provide the number per year and not as a total.

If this is too much, could you please just provide the year 2024 and 2025.

Can you also provide how much has been paid out for these negligence claims for each year – 2021, 2022, 2023, 2024 and 2025? Can you please provide the number per year and not as a total.

If this is too much, could you please just provide the year 2024 and 2025.

If it is not possible to provide some of the data requested, I would be grateful if you could provide whichever elements of this FOI request are eligible for release.

Therefore, if it is possible to ascertain within the prescribed time limit, without having to provide a fee for further investigations, please respond in electronic form with all the information above to my email address.

Thanks,

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CIDP, Neuropathy, and GBS Diagnoses (2015–Present)

FOI Request – CIDP, Neuropathy, and GBS Diagnoses (2015–Present) Dear FOI Team, I am writing to request information under the Freedom of Information Act 2000. Please provide the following data for the period January 2015 to the present, separated by calendar year:

1. The number of patients diagnosed with Chronic Inflammatory Demyelinating Polyneuropathy (CIDP)

2. The number of patients diagnosed with Guillain-Barré Syndrome (GBS)

3. The number of patients diagnosed with neuropathy-related conditions, including sensory neuropathy, motor neuropathy, and autoimmune neuropathies For each condition, please indicate:

– The total number of patients diagnosed per year
– How many were treated as inpatients and how many as outpatients
– If possible, please include data from inpatient admissions, outpatient referrals, and neurology department records.

I do not require data broken down by age, gender, or vaccine status.

Please treat this as a formal FOI request.

I understand you are required to respond within 20 working days.

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Sexual Safety Incidents

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Dear Sir/Madam,
I hope you are well.

I am writing to you under the Freedom of Information Act 2000 to request the following information:

1.How many sexual safety incidents took place in trust premises since 1 Jan 2020 to date?
Total

2.Please provide a breakdown of the total provided in question 1 by calendar year*
a) 2020 b) 2021 c) 2022 d) 2023 e) 2024 f) 2025 to date

3.Please provide a breakdown of the total provided in question 1 by type of sexual safety incident – e.g. a) rape, b) sexual assault etc
a) Rape b) Sexual assault c) Sexual harassment d) Stalking e) Abusive sexual remarks f) Other

4.Please provide a breakdown of the total provided in question 1 by age of victim in the following categories: a) under 18, b) 18-64 and c) 65 and over**
a)Under 18 b) 18-64 c) 65+

5.Please provide a breakdown of the total provided in question 1 by status of the victim and perpetrator in the following categories:
1. Perpetrator was a staff member and victim was staff member
2. Perpetrator was a member of the public (or patient) and victim was a member of the public (or patient)
3. Perpetrator was a member of the public (or patient) and victim was a staff member
4. Perpetrator was a staff member and victim was a member of the public (or patient)
a)staff against staff b)public/patient against public/patient c)public/patient against staff d)staff against public/patient

6.Please provide a breakdown of the total number of rapes since 1 Jan 2020 (i.e. the answer to 3.a) by the age of the rape victim in the following categories: a) under 18, b) 18-64 and c) 65 plus**
a)Under 18 b) 18-64 c) 65+

7. Does your trust have a dedicated policy to deal with sexual assault and harassment? If so please provide a copy of your trust’s written policy and if possible provide a date that the current policy was put in place.

*If your trust records this information in tax year, please provide the following yearly totals instead: 2020/21, 2021/22, 2022/23, 2023/24, 2024/25, 2025/26 to date.
**If your trust records this information in different age categories, please provide any information on age of victim available.

I would appreciate it if you could acknowledge receipt of this request and CC in my colleagues Jim.Reed@bbc.co.uk and Alex.Fleming-Brown@bbc.co.uk
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you have any questions don’t hesitate to contact me over email.
Many thanks,
BBC Newsnight and BBC Health

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Sick Leave Data

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Dear Gloucestershire Health and Care NHS Foundation Trust,

I would please like to know, in each of the last three years for which you have data:

1) The number of staff employed by the trust

2) The total number of days of sick leave taken by staff who took paternity leave in the preceding 12 months

3) The total number of days of sick leave taken by all staff across the trust

If you are unable to provide all this data, please provide it for only the most recent full year for which you have data.

Yours faithfully,

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Sick Days / Paternity Leave

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in each of the last three years for which you have data:

1) The number of staff employed by the trust

2) The total number of days of sick leave taken by staff who took paternity leave in the preceding 12 months

3) The total number of days of sick leave taken by all staff across the trust

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Brain Injuries

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I am writing regarding an FOI data request for the NHS Gloucestershire Health and Care you manage on the care provided for those with traumatic brain injuries. Please find all relevant questions in below and we look forward to receiving the data within 20 working days.


1) How many patients with the primary diagnosis of traumatic brain injury were referred for neurological care following discharge from a rehabilitation unit?
2020 2021 2022 2023 2024
Insert number Insert number Insert number Insert number Insert number

2) What is the average wait time for patients to access neurological care services following referral from rehabilitation?
2020 2021 2022 2023 2024
Under 18 weeks: insert number
Over 18 weeks: insert number Under 18 weeks: insert number
Over 18 weeks: insert number Under 18 weeks: insert number
Over 18 weeks: insert number Under 18 weeks: insert number
Over 18 weeks: insert number Under 18 weeks: insert number
Over 18 weeks: insert number

3) Please provide a list of neurological and rehabilitation services available for patients with traumatic brain injuries within your region

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Use of Restraints in Mental Health Services

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We are submitting a request under the Freedom of Information Act 2000 regarding admissions into mental health inpatient services, disaggregated by demographic characteristics.

1. For the financial year 2023/24, please give the total number of patients disaggregated collectively by disaggregated by gender, ethnicity, and religion or belief, disability status, and sexual orientation admitted into:
a) CAMHS in-patient services*
b) Adult mental health in-patient services

2. For the financial year 2023/24, and disaggregated by gender, ethnicity, and religion or belief, disability status, sexual orientation and restraint type, i.e. prone restraint (also known as face-down restraint), chemical restraint, etc., please give the number of patients who experienced restraint by one or more members of staff in both:
a) adult inpatient mental health services
b) CAMHS inpatient mental health services*

3. For the financial year 2023/24, and disaggregated by gender, ethnicity, and religion or belief, disability status, and sexual orientation and restraint type, i.e. prone restraint (also known as face-down restraint), chemical restraint, etc., please give the number of incidents of restraint experienced by patients in both:
a) adult inpatient mental health services
b) CAMHS inpatient mental health services*

*If your ICB does not provide in-patient CAMHS services please make this clear.

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Male Fertility (2)

Dear Gloucestershire Health and Care NHS Foundation Trust,

Under the Freedom of Information Act 2000, I am writing to request information regarding male reproductive health services provided by your Trust. Specifically, we are seeking details on services related to andrology, sperm storage, and male fertility.

Please could you provide answers to the following questions:

1. Does your Trust operate a dedicated andrology or male fertility clinic?
2. Are there any eligibility criteria that limit male patients’ access to fertility treatment?
3. Does your Trust provide NHS-funded sperm storage?
4. Does your Trust offer sperm analysis or testing services for men?
5. Are there specialist male fertility clinicians or andrologists within your fertility teams?
6. Are counselling services offered specifically for male patients regarding fertility issues?
7. If you are unable to provide any counselling services, do you proactively signpost to other peer support or community services?

If possible, please also provide any supporting documentation or policies relevant to the above services.

I would be grateful to receive the answers to these questions in the body of the email, or in a PDF document. If any of the information is not held, please confirm this in your response.

Thank you for your time and assistance.

Yours faithfully,

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Male Fertility

Dear Gloucestershire Health and Care NHS Foundation Trust,

Under the Freedom of Information Act 2000, I am writing to request information regarding male reproductive health services provided by your Trust. Specifically, we are seeking details on services related to andrology, sperm storage, and male fertility.

Please could you provide answers to the following questions:

1. Does your Trust operate a dedicated andrology or male fertility clinic?
2. Are there any eligibility criteria that limit male patients’ access to fertility treatment?
3. Does your Trust provide NHS-funded sperm storage?
4. Does your Trust offer sperm analysis or testing services for men?
5. Are there specialist male fertility clinicians or andrologists within your fertility teams?
6. Are counselling services offered specifically for male patients regarding fertility issues?
7. If you are unable to provide any counselling services, do you proactively signpost to other peer support or community services?

If possible, please also provide any supporting documentation or policies relevant to the above services.

I would be grateful to receive the answers to these questions in the body of the email, or in a PDF document. If any of the information is not held, please confirm this in your response.

Thank you for your time and assistance.

Yours faithfully,

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Job Planning (Nurses) Provider

Dear FOI Officer,
Under the Freedom of Information Act 2000, I am writing to request the following information:
Provider 1
1. What is the name of your Nurses Job Planning software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)
Provider 2 (If applicable)
4. What is the name of your second Nurses Job Planning software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)
Provider 3 (If applicable)
7. What is the name of your third Nurses Job Planning software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)
Additional
10. What was the Trust’s total spend on Nurses Job Planning fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses Job Planning fees in 2025 (excluding implementation)?
12. What is the number of contracted licences for Trust’s Nurses Job Planning provider?
Kind regards,

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Direct Engagement (AHP) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your AHP Direct Engagement software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second AHP Direct Engagement software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third AHP Direct Engagement software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on AHP Direct Engagement fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on AHP Direct Engagement fees in 2025 (excluding implementation)?

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Collaborative Bank (AHP) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your AHP Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second AHP Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third AHP Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on AHP Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on AHP Collaborative Bank fees in 2025 (excluding implementation)?

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Internal Bank (Medics) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Medics Internal Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Medics Internal Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Medics Internal Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Medics Internal Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Medics Internal Bank fees in 2025 (excluding implementation)?

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Collaborative Bank (Nurses) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Nurses Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Nurses Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Nurses Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)
Additional

10. What was the Trust’s total spend on Nurses Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses Collaborative Bank fees in 2025 (excluding implementation)?

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Post Room

1. How many letters in total were sent by the Trust between 1st October 2024 – 30th September 2025? Of those, how many and what percentage were:

a) Posted locally (i.e. franked and sent out by the post room):
b) Sent via hybrid mail (i.e. posted by your hybrid mail supplier):
c) Sent digitally (i.e. published and read by the recipient via the NHS app):

2. Of those letters posted locally or sent via hybrid mail between 1st October 2024 – 30th September 2025, how many were sent 1st class? Of those letters posted locally or sent via hybrid mail between 1st October 2024 – 30th September 2025, how many were sent via 2nd class?

3. If you use a hybrid mail service: As of September 2025, who is your hybrid mail provider? Which frameworks do you use to tender for hybrid mail? What date was the agreement signed? When does the contract expire?

4 If you use a patient portal for some or all of your patient communications: As of September 2025, who is your patient portal or NHS app supplier: What month and year did your patient portal or NHS app go live for online communications: Month / Year As of September 2025, what is the total number of patients registered to receive online communications via your patient portal or NHS app: What percentage of letters submitted to your hybrid mail provider were first passed into the NHS app (i.e. the letter was not read in the app by the intended recipient): % Does your hybrid mail supplier charge you for passing letters into your NHS app: Yes / No What were the total number of letters sent and read by patients via your patient portal or NHS app between 1st October 2024 – 30th September 2025 (i.e. read online):

5. As of 2025, who manages digital transformation initiatives? Name: Phone: Email Address:

6. As of 2025, who is your print room manager / manager of mailing operations? Name: Phone: Email Address: 7. As of 2025, who manages procurement for print and post solutions? Name: Phone: Email Address:

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Medical Devices

,

I would be most grateful if you would provide me, under the terms of The Freedom of Information Act, answers to the following questions.

1. How many medical devices/EBME Managed devices does the Trust own?

2. How many Trust medical devices are subject to lease/finance arrangements?

3. How many patient beds does the Trust own?

4. How many patient beds are subject to lease/finance arrangements?

5. Does the Trust maintain the devices using a EBME/Clinical Engineering/Medical Physics Department?

6. How many Engineers are employed by the Trust within the EBME/Clinical Engineering/Medical Physics Department?

7. Does the Trust subcontract the maintenance of any medical/EBME devices to an external service provider?

8. What devices are under service contract with an external service provider?

9. If an external service provider(s) is utilised, please provide the name of the contracted service provider?

10. Where an external service provider(s) is utilised, please provide the type of service contract that is in place, i.e. PPM/ Fully- Comprehensive / Ad-hoc support and for what device?

11. Where an external service provider(s) is utilised, please state the service contract period, i.e. start/end dates?

12. Where an external service provider(s) is utilised, what was the value of the contract on award?

13. Please confirm as a percentage the amount of devices that have had their routine scheduled service/inspection completed?

14. Please confirm as a percentage the amount of devices that have not had their routine scheduled service/inspection completed?

15. Please provide the name, email address of the role responsible for managing medical devices within the trust?

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Acupuncture Treatments / Services

I write to request the following information:

1. Does your Trust currently provide or commission acupuncture treatments or acupuncture services?

2. For each of the last five fiscal years (2020/2021, 2021/2022, 2022/23, 2023/24, 2024/25), please provide:
a. The amount spent on the provision or commissioning of acupuncture services or treatments
b. The number of patients seen by these services

Year Amount Spent Number of patients
2020/21
2021/22
2022/23
2023/24
2024/25

3. Do you currently have a contract in place with any provider for the provision of acupuncture services? If so, please provide a copy of the contract.

4. Which external organisations, charities or companies (eg the Sam Buxton Sunflower Healing Trust) have you contracted or engaged with over the provision of acupuncture services in the five fiscal years? Please include copies of any promotional materials, advertising materials or other documentation provided by the external organisation as part of this engagement

Please interpret my request in the broadest possible terms. If you have any doubt as to whether any information falls within the scope of my request, please assume that it does and include it in your response.

Yours sincerely

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Orthopaedic Trauma

Dear Freedom of Information Officer,

I am writing to make a request for information under the Freedom of Information Act 2000. I am seeking information regarding the use of 3D printing / additive manufacturing in orthopaedic trauma within your Trust.
If any part of my request exceeds the appropriate cost or time limits, I would be grateful if you could advise me on how to refine the request in accordance with Section 16 of the Act.

Please provide any recorded information you hold for the period 1 December 2015 – 1 December 2025, where applicable.

________________________________________
FOI Question 1 – Case Numbers
Please provide the total number of orthopaedic trauma cases in which 3D printing was used at your Trust between 1st December 2015 and 1st December 2025, along with an annual breakdown of these cases.
________________________________________
FOI Question 2 – Patient Demographics
For the cases identified above, please provide the number of patients by recorded gender (male, female, other) and the number of paediatric patients (
________________________________________
FOI Question 3 – Patient-Specific vs Generic 3D Printing
Please confirm whether your Trust currently uses 3D printing for:
a) patient-specific models, and
b) generic or reusable surgical tools or guides, and
c) implants (temporary or permanent)
________________________________________
FOI Question 4 – In-House Workflow
For any 3D printing performed in-house, please indicate which stages of the workflow are carried out internally (Imaging, Segmentation, Design, Manufacture, Quality Control, Operation), according to any recorded Standard Operating Procedures or workflow documentation.
________________________________________
FOI Question 5 – Imaging Modalities
Please list the imaging modalities used for 3D printing cases (CT, MRI, X-ray), including the approximate usage rate per case where available.
________________________________________

Please provide the information in electronic format where possible.
Thank you for your time and assistance. I look forward to your response within the statutory 20 working days.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.
If you have any queries please don’t hesitate to contact me via email and I will be very happy to clarify what I am asking for and discuss the request, my details are outlined below.

Thank you for your time and I look forward to your response.

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Accessible Healthcare for RNID Communities

I am writing to you from the RNID, the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Our communities tell us they can sometimes face difficulties can when seeking access to NHS care as a result of failure to meet their communication needs. As you will know, in 2016, NHS England introduced the Accessible Information Standard (AIS) – a document that sets out clear guidance on what must be done to make NHS and publicly funded social care services accessible to people with disability and sensory loss.
I would like to request some information from the NHS Trust that relates to accessible healthcare for RNID’s communities, under the Freedom of Information Act 2000.
1. What proportion of staff employed by the Trust have completed the NHS England e-learning module on the NHS Accessible Information Standard?
2. What proportion of the clinical staff employed by the Trust have completed the NHS England e-learning module on the NHS Accessible Information Standard?
3. Does the Trust offer training on deaf awareness to staff? If so, please specify how the training is delivered.
4. In the last five years, how many NHS complaints has the Trust received which primarily relate to a failure to provide care that is accessible to a person who is deaf or has hearing loss, and/or a failure to provide “reasonable adjustments” during the care of a person who is deaf or has hearing loss?
As you will know, “reasonable adjustments” are a legal requirement under the Equality Act 2010, to make sure health services are accessible to disabled people. Reasonable adjustments in accessing NHS services for a person who is deaf or has hearing loss might include the provision of a BSL interpreter or other communication support professional, facing the patient and not speaking too quickly, or the provision of alternative contact methods to the telephone.
If it is not possible to provide these figures in full without incurring the Act’s Section 12 time/cost limit, please provide any figures you are able to within the limit (e.g. figures for one year, any snapshot reports/audits)

5. In the last five years, what has been the cost of litigation to the NHS Trust as a result of failure to make reasonable adjustments under the Equality Act 2010 to meet the communication needs of patients who are deaf or have hearing loss?
If such payments are processed by NHS Resolution, including where failure to provide reasonable adjustments has been part of a clinical negligence case, please let us know total cost paid as a result of claims against the Trust on this topic.
If it is not possible to provide these figures in full without incurring the Act’s Section 12 time/cost limit, please provide any figures you are able to within the limit.

6. In the last five years, what has been the cost of litigation to the NHS Trust as a result of failure to make reasonable adjustments under the Equality Act 2010 to meet the communication needs of patients with a disability, impairment, or sensory loss (as set out in the NHS Accessible Information Standard)?
If such payments are processed by NHS Resolution, including where failure to provide reasonable adjustments has been part of a clinical negligence case, please let us know total cost paid as a result of claims against the Trust on this topic.

If it is not possible to provide these figures in full without incurring the Act’s Section 12 time/cost limit, please provide any figures you are able to within the limit.

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Community Mental Health Services Model

Re. Community Mental Health Services Model: Question 1: In your Community Mental Health division:

1. Is there a specific age range you specify for eligibility to Adults of Working Age services and Older Adult services, if so, what are the age ranges that are stipulated?

– Or do you operate an all-adult/ageless service i.e. 18+?
– Or do you offer a needs-led service, and if so, can you describe how this operates?

2. Have you had experience of moving to a different model e.g. ageless or needs-led services? If so, what were the challenges and how successful has this been? If unsuccessful, have you reverted back to the old model or onto a new modified model?

3. What is outlined in your policy with regards to the process of transitioning from one service to another, e.g. from Adults of Working Age team to an Older Adults team?

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Psychiatry Agency Spend Breakdown

, ,

I am writing to request a detailed breakdown of psychiatrist agency spend for the following periods:

• 1st April 2024 – 31st March 2025
• 1st April 2025 – 31st October 2025

Please provide the data in Excel format, with the following details for each month:

• By grade and sub-specialty
• For each hospital
• Split by framework and non-framework agencies

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E-Rostering (Nurses) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Nurses E-Rostering software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Nurses E-Rostering software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Nurses E-Rostering software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Nurses E-Rostering fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses E-Rostering fees in 2025 (excluding implementation)?
12. What is the number of contracted licences for Trust’s Nurses E-Rostering provider?

Kind regards,

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Family or Children and Young People’s Services

FOI Request – FAO Family or Children and Young People’s Services/Directorate, Gloucestershire Health and Care NHS Foundation Trust
I am writing to you under the Freedom of Information Act 2000 to request the following information.
If you have more than one community or mental health team/setting/service in your Trust, we would like you to return data for each team/setting/service that cares for babies, children, and young people (aged 0-17). Please include teams/settings/services that also provide healthcare support to people outside of the age range (18 year olds, 19 year olds, adults), if they also provide support to 0-17 year olds.
________________________________________
Section 1: Information about completing this FOI request
Who has contributed to filling in this FOI response? Please provide job titles, not names. Were Health Play Specialists and/or health play qualified workers involved in compiling the response? [Y/N]

Section 2: Information about numbers of teams/settings/services, and types of play provision
Between 1st April 2024 and 31st March 2025, for each team/setting/service that cares for 0-17 year olds, I would like to know information about the numbers of 0-17 year olds seen and the types of play provision.
To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds Number of 0-17 year olds seen by this team/setting/service If applicable, number of beds for 0-17 year olds in this team/setting/service Are 0-17 year olds supported by a health play professional* in this team/setting/service? [Y/N] Do 0-17 year olds have access to an indoor playroom/area in this team/setting/service? [Y/N] Do 0-17 year olds have access to a designated outdoor play area in this team/setting/service? [Y/N] Do 0-17 year olds have access to play resources such as toys, games, activities etc. in this team/setting/service? [Y/N] If support is provided to 0-17 year olds at home, do they have access to play services provided by your team/setting/services? [Y/N]

*Please see Appendix A below for list of job titles
Section 3: Information about the current health play professionals
For each team/setting/service that cares for 0-17 year olds, I would like to know information about the current Health Play Professionals. To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds Which Directorate(s) do health play professionals sit in? How many health play professionals work in this team/setting/service? How many of these are qualified Health Play Specialists (including Senior Health Play Specialists)? How many other health professionals (aside from health play professionals) have responsibility for delivering play? Do you employ any other pealth professionals who have a health play specialism Qualification, but their job title does not include the word ‘play’? [Y/N] If yes, please tell us their job title(s).

Also, for each team/setting/service that cares for 0-17 year olds, I would like to know what health play job titles there are and some subsequent information about their roles. To provide this information, please use the following table. NB If multiple members of staff share the same job title, please list each staff member separately as the subsequent information about their roles might differ. Please see Appendix A below for a list of Play Team job titles and their definitions (not exhaustive but can help to make distinctions between each job title).
Name of team/setting/service that cares for 0-17 year olds What is their job title? Are they registered with the Society of Health Play Specialists (SoHPS)? What is their salary band? What is their WTE? (e.g., 1, 0.8, 0.6 etc) What is their average number of hours per shift? Are there occasions where they work beyond their shift hours? [Y/N]. (If yes, what is the average number of hours worked beyond their shift hours?) Do they have a qualification in health play specialism? [Y/N/No but currently completing the course] What play-related qualifications do they have? Please list.

Section 4: Information about recruiting health play professionals
For each team/setting/service that cares for 0-17 year olds, I would like to know information about recruiting health play professionals. To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds When recruiting a Health Play Specialist, do you request a qualification in health play specialism as essential criteria for the role? [Y/N] When recruiting a Health Play Specialist, do you request being registered with the Society of Health Play Specialists (SoHPS) as essential criteria for the role? [Y/N] Do you recruit people into a Health Play Specialist role, that do not have a qualification in health play specialism? [Y/N]. If yes, is it mandatory for them to do this qualification when in post? [Y/N] Is it mandatory for Health Play Specialists to be registered with SoHPS in your Trust? [Y/N]

Section 5: Information about play coverage
For each team/setting/service that cares for 0-17 year olds, I would like to know about the play coverage in terms of hours/times of day. To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds What hours are health play professionals available on weekdays? (e.g., 9-5, 24/7 etc.) What hours are health play professionals available on weekends? (e.g., 9-5, 24/7 etc.) [write n/a if not available on weekends] What are the opening hours of the indoor playroom/area on weekdays? (e.g., 9-5, 24/7 etc.) [write n/a if no indoor playroom] What are the opening hours of the indoor playroom/area on weekends? (e.g., 9-5, 24/7 etc.) [write n/a if no indoor playroom] What are the opening hours of the designated outdoor play area on weekdays? (e.g., 9-5, 24/7 etc.) [write n/a if no outdoor play area] What are the opening hours of the designated outdoor play area on weekends? (e.g., 9-5, 24/7 etc.) [write n/a if no outdoor play area]

For each team/setting/service that cares for 0-17 year olds, I would like to know the following information:
Name of team/setting/service that cares for 0-17 year olds Do you have any other measures/provisions that make this team/setting/service more welcoming or playful for children and young people before attending an appointment/being admitted? [Y/N] If yes, please tell us what these measures/provisions are. Do you have any other measures/provisions that make this team/setting/service more welcoming or playful for children and young people during their appointment/admission? [Y/N] If yes, please tell us what these measures/provisions are.

Section 6: Information about play budgets
For each team/setting/service that cares for 0-17 year olds, I would like to know information about the annual budget for play. To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds Is there an annual budget specifically for play resources and materials (aside from health play staff)? [Y/N/No but resources can be purchased through a central budget]. Is there an annual budget specifically for health play staffing and training? [Y/N]

If you answered ‘Yes’ or ‘No but resources can be purchased through a central budget’, I would also like to know what the annual budget was for play in healthcare in FY24-25 (between 1st April 2024 and 31st March 2025) and what it was spent on. To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds What was the approximate overall annual budget available for play in FY24-25? (In £) How much of the budget was spent on health play professional staffing? (In £) How much of the budget was spent on resources and materials for play? (In £) How much of the budget was spent on commissioning/paying for external organisations/individuals providing play on an ad-hoc basis? (In £) [please list these organisations/individuals] How much of the budget was spent on health play staff training and development budget? (In £)

Also, for each team/setting/service that cares for 0-17 year olds, I would like to know who funds the budget for play staff / resources (e.g., ICB, Trust, Charity, a Fundraising Group, other donations, etc.). To provide this information, please use the following table. If more than one funder, please specify in the table who they are and what they are funding.
Name of team/setting/service that cares for 0-17 year olds Funder/source of donations Value of fund/donation (In £) What are they funding? (e.g., health play professionals, toys and resources, external entertainers)

Section 7: Information about The Play Well Toolkit
For each team/setting/service that cares for 0-17 year olds, I would like to know information about the Play Well Toolkit. To provide this information, please use the following table.
Is your Trust aware of the Play Well Toolkit? [Y/N]

If ‘Yes’, please complete this table:
Name of team/setting/service that cares for 0-17 year olds Has this team/setting/service adopted or committed to adopt the Play Well recommended standards? [Y/N].
• If yes, have they completed the Play Well quality checklist? [Y/N]. If yes, please share a copy of the completed checklist.
• If no, please say why (i.e., a hospital is not intending to adopt the recommended standards). Do you have any other guidance/policies on how play should be delivered in your Trust? [Y/N]. If yes, please share it with us if you can. Starlight has partnered with NHS England to develop and publish the Play Well toolkit. Starlight also provides support and training on the implementation on the toolkit. If your Trust would benefit from support and training on the implementation of the Play Well Toolkit and would like to hear more, please provide the relevant contact details to share this information.

Section 8: Information about measurement tools for 0-17 year olds
For each team/setting/service that cares for 0-17 year olds, I would like to know information about measurement tools. To provide this information, please use the following table.
Name of team/setting/service that cares for 0-17 year olds Does this team/setting/service measure procedural anxiety for 0-17 year olds? [Y/N]
• If Yes, please share the measurement tools with us if you can. Does this team/setting/service measure pain for 0-17 year olds? [Y/N]
• If Yes, please share the measurement tools with us if you can. Does this team/setting/service measure emotions/how they are feeling for 0-17 year olds? [Y/N]
• If Yes, please share the measurement tools with us if you can. Does this team/setting/service evaluate the impact of play? [Y/N]
• • If yes, do they evaluate the efficiencies and cost benefits of play? [Y/N]
• If yes, please share any reports or evidence with us if you can.

________________________________________
I would appreciate if you could provide your response by email, using the Excel spreadsheet provided – additional figures and spreadsheets are welcome. Where possible, please do not send your response in PDFs as it is hard for us to extract the information from this format.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, we would be very grateful if you could provide advice and assistance, under the Section 16 obligations of the Act, on how we can refine our request.
Thank you in advance for all the support you will be providing with this request.
________________________________________
Appendix A
Play Team job titles and their definitions (not an exhaustive list):
• Health Play Specialists… are qualified and registered practitioners with the skills to safeguard children’s emotional and mental health during treatment and procedures through therapeutic play, and throughout their healthcare journeys. They will often also manage the play team. Health play specialists should have completed, or be completing, a qualification in Health Play Specialism.
• Playworkers/Activity worker… provide opportunities for children and young people to play, support them to play, engage with them through play and thereby build trusting relationships and communication.
• Youth workers/Young Person’s Worker… ensure adolescents receiving medical treatment can receive age-appropriate support, have their individual needs assessed and are referred to resources and services that align with their interests and needs. A youth worker is essential in supporting a young person into adult care, if required, and sourcing services that the young person can use to support them during this transition.
• Play Therapists… have a qualification in play therapy and help children to make sense of difficult life experiences, or complex psychological issues through play and will work to improve children’s mental health, emotional well-being, learning capabilities and social relationships.
Kind regards,

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Nursing Audit Management Software

Dear FOI team,
Could you advise the following about your use of nursing audit systems in your trust?
1. What nursing audit software do you currently use? For example:
o Tendable
o AMaT
o Formic
o MEG
o Other (please specify)
2. Which vendor provides this software?
3. What is your annual license fee for this software?
4. When is the contract renewal date for this software?
Thank you for your assistance.
Yours faithfully,

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WAN Services

Dear FOI Officer,
I would like to make a request under the Freedom of Information Act 2000.
Some or all of the information previously provided may now be out of date, so I would be grateful if you could provide updated responses to the following questions.
Please address each section individually and, where multiple suppliers exist, provide information separately for each.
________________________________________
Contract 1 – Wide Area Network (WAN) Services (Including HSCN)
15. WAN Provider(s)

16. Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.
17. Contract Expiry Date

18. Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms.
19. Contract Description

20. Please provide a brief summary of the scope of each WAN contract.
21. Number of Sites Covered

22. Please indicate the number of sites supported by the WAN. An approximation is acceptable.
23. Annual Average Spend

24. What is the annual average spend for WAN services? Please break this down by provider if more than one.
25. Procurement Route

26. Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.
________________________________________
Internal Contact
21. Responsible Contact Person(s)

22. Please provide the full contact details for the person(s) responsible for each of the above contracts, including:
• Full name
• Job title
• Direct phone number
• Email address
If full details cannot be provided, the job title alone is acceptable.
________________________________________
Please confirm receipt of this request. I am happy to receive the information via email in a suitable format such as Word, Excel or PDF.

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Long Term Sickness 2019 to 2024

, ,

I would like to make a Freedom of Information Act request for the following information

– How many members of staff employed by your organisation have been on long-term sickness absence in 2019, 2020, 2021, 2022, 2023 and 2024?
and
– At what grades and functions?
and
– How many of these members of staff did not return permanently to work by year?
and
– How many members of staff employed by your organisation who were no longer able to fulfil their current role has your organisation supported to find alternative roles find alternative roles in other parts of the NHS in 2019, 2020, 2021, 2022, 2023 and 2024.

If possible I would welcome this in a CSV file or similar.

If any of the above needs clarification I would be more than happy to provide clarification.

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Collaborative Bank (Admin and Clerical) Provider

,

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Admin and Clerical Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Admin and Clerical Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Admin and Clerical Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Admin and Clerical Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Admin and Clerical Collaborative Bank fees in 2025 (excluding implementation)?

Kind regards,

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Fax Machines

Dear Gloucestershire Health and Care NHS Foundation Trust,

I hope you are well. Please can you provide me with the following information.

– Fax machines purchased (including replacements for faulty fax machines) within your NHS trust since 04.07.2024
– How many fax machines are still in use within your NHS trust.

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Bank Payroll Service Fees

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Under the Freedom of Information Act 2000, please provide for your Bank workforce for FY 2024/25 (or the most recent 12 months):

1. Do you outsource payroll for Bank workers? If yes, name of provider.

2. Your fee model for Bank payroll (e.g., per payslip, per hours processed, per timesheet, % of gross pay).

3. The fee level actually paid (e.g., £ per payslip / £ per hour / £ per timesheet / %).

4. Average number of Bank payslips per pay period and pay frequency (weekly/monthly).

5. Any additional charges (off-cycle payments, corrections, pension retros, RTI re-submissions).

6. If Bank payroll is delivered in-house, please confirm your internal cost per payslip (or best estimate) for Bank staff.

Please provide any available contract end dates.

Many thanks for your assistance to this matter.

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Eating Disorder Service

I am writing to request the following information under the Freedom of Information Act 2000:
For your adult eating disorder service from January 2025-November 2025 what were the BMI of inpatients and community patients with an eating disorder at the time they were discharged?

For your adult eating disorderservice in 2025 how many inpatients and communitypatients with an eating disorderwere discharged with a BMI ofunder 15?

For your Children’s eating disorder service what was the weight for height percentage of inpatientsand community patients with an eating disorder at the time they were discharged between January 2025 and November 2025?

For your Children’s eating disorder service in 2025 how many inpatients and community patients with an eating disorderwere discharged at a weight for height of less than 75 ?

At point of discharge if patientshad a BMI of under 15, or equivalent to weight for height ofless than 75, where were yourpatients discharged to between January 2025 and November 2025? (for both adults and children)

In your adult and children’s eatingdisorder service what treatment is offered to inpatient andcommunity patients who had a BMI of under 15, or equivalent to weight for height of less than 75 between January 2025 and November 2025?

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Cost saving initiatives

I appreciate you are busy, but we value your support and request some detail under the Freedom of Information Act 2000.

Information Request

We understand that the trust has a managed vendor in place in clinical staffing groups

1 Please could we ask when this contract is due to expire

2 What clinical groups are covered under the contract

3 What the Trusts annual spend in Agency nursing and medical locums for the last financial year
Agency Nursing: £
Agency Doctors: £

4 Who would be the key contact in the trust for us to liaise with in relation to re procurement and cost reduction initiatives

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Temporary Staff Spend – Locum Doctors

In the period 1st August 2025 to 31st October 2025 please provide a breakdown of:
• Total trust spend with framework agencies for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st August 2025 to 31st October 2025 please provide a breakdown of:
• Total trust spend with off-framework agencies for locums doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st August 2025 to 31st October 2025 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider
Please confirm your allocated budget for agency locum doctors for the period 1st August 2025 to 31st October 2025
Please confirm the name of the framework used for the supply of locum doctors in your trust.

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Appraisals (Medics) Provider

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Under the Freedom of Information Act 2000, I am writing to request the following information:

1. What is the name of your Medics Appraisals software provider? (None if software not used)

2. What is the name of your second Medics Appraisals software provider? (If you have more than one software provider)

3. When did the contract for your Medics Appraisals software provider start? (dd/mm/yyyy) (None if software not used)

4. When does the contract for your Medics Appraisals software provider expire? (dd/mm/yyyy) (None if software not used)

5. When did the contract for your second Medics Appraisals software provider start? (dd/mm/yyyy) (If you have more than one software provider)

6. When does the contract for your second Medics Appraisals software provider expire? (dd/mm/yyyy) (If you have more than one software provider)

7. What was the Trust’s total spend on Medics Appraisals fees in 2024 – not incl. implementation?

8. What was the Trust’s total spend on Medics Appraisals fees in 2025 – not incl. implementation?

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Cyber Security Training

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Dear Sir/Madam, Under the Freedom of Information Act 2000, please could you provide me with the following information.

1. Do hospital/health staff regularly undertake cyber security training, if so, how often?

2. Do third party providers of health services undertake cyber security training, if so, how often?

3. What are the latest figures (in percentage if possible) of uptake of cyber security training among staff?

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Basic Life Support and Advanced Life Support Training

I am an year 1 medical student working on a project about Basic Life Support and Advanced Life Support readiness of medical professionals in the country.

I would like to ask:

1. What is the required frequency for statutory BLS training?

2. What incentives or measures has the trust adopted to encourage annual BLS training for medical professionals with patient facing duties ( no pay progression if mandatory training not completed, departmental sessions, ESR alerts, managerial supervision of mandatory training etc)?

3. Does the organisation require resus teams to have Advanced Life Support training?

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Training – New Technology Systems

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Under the Freedom of Information Act 2000, I would like to request copies of the following:

1. How many staff members have taken part in training on new technology systems in your Trust over the last five years (from 2020 to 2025)?

2. How much has been spent on training staff members on new technology systems in your Trust over the last five years (from 2020 to 2025)?

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Staff Sickness 2020 to 2025 & Agency Usage

, ,

Under the Freedom of Information Act 2000, I would like to request copies of the following:

1. General sickness absence from 2020-2025:

– The total number of staff sickness absence days taken each year, broken down by year from 2020-2025.

2. Categorisation of sickness absence:

– Does your organisation code sickness absences by specific category or reason (e.g. ‘mental health’, ‘burnout’, ‘flu’, ‘musculoskeletal issues’)?
– If yes, please provide the breakdown for each recorded sickness category for each year in the five-year period (2020-2025).
– If such categorisations have changed over time, please indicate when changes to categories or coding were implemented.

3. Locum and agency staff usage from 2020-2025:

– The total number of locum or agency staff engaged in each year of the five-year period (2020-2025).
– If records permit, please detail the total expenditure on locum or agency staff for each year.
– If possible, please indicate whether the use of locum/agency staff was linked to covering staff sickness absences.

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