Freedom of Information Request – Ref: FOI 413-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked;
1. How many doctors work for your trust? By the term doctor, I mean those who treat patients, not those with a PhD, and/or who are not clinicians.
2. Break these into their ethnic groups and their corresponding grades e.g., white, black, Asian or whichever way you ethnically monitor your staff. If, for example, positions have fewer than five doctors in their grade and ethnicity, please use an asterisk and explain there are fewer than five.
3. Provide a key to explain your grading system e.g. lowest to the highest band or vice versa.
Our response:
Please see the link below:
You asked:
4. In the following years, how many complaints did you receive about doctors under MHPS during the following years? 1 Jan-31 Dec 2021; 1 Jan-31 Dec 2022; 1 Jan-31 Dec 2023; 1 Jan-31 Dec 2024.
Our response:
In 2021 there were 10 complaints
In 2022 there were 22 complaints
In 2023 there were 16 complaints
In 2024 there were 19 complaints
You asked:
5. Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Our response:
The Trust does not collect ethnicity data about the doctors being complained about.
You asked:
6. Of these complaints, how many resulted in you investigating them? Please list these in the corresponding years.
Our response:
All complaints were investigated in the same year we received the complaint.
You asked:
7. Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Our response:
The Trust does not collect ethnicity data about the doctors being complained about.
You asked:
8. Of these investigations, how many resulted in a sanction, adverse judgement or other disciplinary action? Please be clear about what the sanction was. Please list these in the corresponding years.
Our response:
Zero
You asked:
9. Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Our response:
Not applicable
You asked:
10. Of all complaints how many resulted in a doctor being suspended during the inquiry? Please list these in the corresponding years.
Our response:
Zero
You asked:
11. Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Our response:
Not applicable
You asked:
12. Of all the complaints how many did you refer the doctor to the GMC? Please list these in the corresponding years.
Our response:
Zero
You asked:
13. Please break these into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Our response:
Not applicable
You asked:
14. During your considering complaints, what is the average length of your investigations?
Our response:
The average time to complete an investigation is 12 weeks.
You asked:
15. Please give the average length of your considering a complaint in terms of ethnic groups e.g., white, black, Asian or whichever way you record your data. If your numbers are fewer than five, then use an asterisk.
Our response:
The Trust does not collect ethnicity data about the doctors being complained about.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.