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Responses > 329-2023

Freedom of Information request 329-2023

Response published: 8 January 2024

FOI Request

I am writing to make a request for information under the Freedom of Information Act 2000. As a citizen of the United Kingdom, I am seeking access to certain information held by your organisation. Please find the details of my request below: Description of Information: Do you have a digital or electronic tool to manage your operational activity in real-time in line with Operational Pressures Escalation Levels OPEL. Framework 2023/24 see: https://www.england.nhs.uk/wp-content/uploads/2016/10/PRN00551-OPEL-Framework-2023.24-V2.0.pdf for more information. If so who is the supplier of this tool and when does the contract expire If not, please provide an overview of how you manage OPEL levels within your organisation Do you provide real-time data feeds into a your ICS System Control Centre Timeframe of Information: 01/01/19 - Present Day

FOI Response

Freedom of Information Request – Ref: FOI 329-2023
Thank you for your recent Freedom of Information request. Please find our response below.
– Do you have a digital or electronic tool to manage your operational activity in real-time in line with
Operational Pressures Escalation Levels OPEL.?
Framework2023/24see: https://www.england.nhs.uk/wp-content/uploads/2016/10/PRN00551-OPELFramework-2023.24-V2.0.pdf for more information.
Yes
– If so who is the supplier of this tool and when does the contract expire?
SHREWD – unknown ICS contact
– If not, please provide an overview of how you manage OPEL levels within your organisation.
– Do you provide real-time data feeds into your ICS System Control Centre?
Realtime from some systems, others manual