Gloucestershire Health and Care- NHS Trust logo
with you, for you
Responses > 060-2122

Freedom of Information request 060-2122

Response published: 3 December 2022

FOI Request

The following freedom of information request is designed to establish what process and specific software tools are used to administer your board meeting / senior management meeting process, within the NHS Trust. I am requesting this information under the Freedom of Information Act 2000. 1. How does the NHS Trust administer and manage board and other senior managed events? – what process is followed to prepare, collate and manage the board meeting documents pack, including print / e-mail and distribution? 2. Is a “manual process” used for the above or does the NHS Trust use a dedicated Software tool? 3. If yes, what is the name of the software tool used? 4. If no, is the NHS Trust considering to acquire such a tool or “Board Portal” at some time in the future? 5. Who is the most appropriate person, within the NHS Trust, to contact regarding this matter? I look forward to hearing from you regarding my request,

FOI Response

Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW

Freedom of Information Request – Ref: FOI 060-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. How does the NHS Trust administer and
manage board and other senior managed
events? – What process is followed to
prepare, collate and manage the board
meeting documents pack, including print /
e-mail and distribution?
Papers for the meeting are submitted to the Trust
Secretariat Team, who check formatting and insert
headers/footers and the agenda item. All papers
are then uploaded to Diligent the system we use.
and notification is sent out to meeting attendees
from the system once papers are published. The
Trust Secretariat Team will also send an email out
to all meeting attendees, confirming that the
papers are available for people to view. No hard
copy papers packs are distributed. Some
colleagues may ask that a set of papers be
emailed to them – but this is done on request.
2. Is a “manual process” used for the above
or does the NHS Trust use a dedicated
Software tool?
We have a dedicated software tool. The Trust
uses Diligent for its Board, Board Committee and
Executive meetings.
3. If yes, what is the name of the software tool
used?
Diligent Board Portal Management.
4. If no, is the NHS Trust considering to
acquire such a tool or “Board Portal” at
some time in the future?

5. Who is the most appropriate person, within
the NHS Trust, to contact regarding this
matter?
Anna Hilditch – Assistant Trust Secretary
Please email all correspondence to
contactus@ghc.nhs.uk and the team will redirect
your email accordingly.
Should you have any queries in relation to our response in this letter, please do not hesitate to contact
me. If you are unhappy with the response you have received in relation to your request and wish to ask
us to review our response, you should write to:-

Associate Director of Corporate Governance
Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
If you are not content with the outcome of any review, you may apply directly to the Information
Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case
unless you have exhausted your enquiries with the Trust which should include considering the use of
the Trust’s formal complaints procedure. The ICO can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust