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Responses > 020-2122

Freedom of Information request 020-2122

Response published: 2 July 2022

FOI Request

I am writing to you under the Freedom of Information Act 2000 to request the following information please, regarding your current contractual and supply chain arrangements for the following categories: • Provision of online payment acceptance – e.g. online website payments or payment portals • Provision of point of sale card/EPOS machines – e.g. as found in payment offices or reception areas • Provision of MOTO Mail Order and Telephone Order. payment acceptance • Provision of Direct Debit services • Provision of over the counter payment services, e.g. as used to make payments in Post Office & Pay Point outlets if relevant. • Merchant Acquirer services I would appreciate you providing the following for each of the above points, by completing the attached spreadsheet: • Current supplier/s names • Scope of current Contract • Contract End Date • Approximate date of your next sourcing/tender exercise • Annual Value of the Contract • Annual transaction volume & value, where known • Contact details of the members. of Staff responsible for payment collection If it is not possible to provide the information requested, due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. Also, if any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary. Should the release of any of this information be prohibited on the grounds of breach of confidence, please specifically advise.

FOI Response

Freedom of Information Request – Ref: FOI 020-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. Current supplier/s names WorldPay merchant services.
2. Scope of current Contract Provision of merchant acquiring, equipment and payment gateway services
3. Contract End Date Z6.347 expiry 31/12/2021
4. Approximate date of your next sourcing/tender exercise OCT21 Via Crown Commercial Services Framework RM6118
5. Annual Value of the Contract 6. Annual transaction volume & value, where known Unknown
7. Contact details of the members. of Staff responsible for payment collection Please see contacts below