I am writing to request the following information regarding your organisation’s expenditure on Interpreting and Translation services:
• Fill rate % with your current supplier
• Cost for interpreting per hour
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I am writing to request the following information regarding your organisation’s expenditure on Interpreting and Translation services:
• Fill rate % with your current supplier
• Cost for interpreting per hour
To include, Mammography, Dental, Fluoroscopy, Interventional, Plain Diagnostic, CT, MRI, Ultrasound, DEXA, Mobile X-ray
1. How many Imaging systems/rooms are installed across the Trust?
2. Who is the manufacturer of the installed Imaging system?
3. What imaging model system is installed?
4. How old is the installed Imaging system?
5. Is there a service maintenance contract in place for the installed Imaging system?
6. Who is the service provider for the maintenance contract for the installed Imaging system?
1. How many bladder scanners are owned by the Trust?
2. What is the make and model of the bladder scanners owned by the Trust?
3. What is the email address of the person responsible for the bladder scanners?
I am doing some research regarding quality assurance software systems, used by nursing teams for auditing and accreditation across the NHS.
The examples of the audits would be – safeguarding audits, falls audits, medicines, hand hygiene audits or ward accreditation.
1. What is the current supplier name?
2. What are the contract dates (start and termination date)?
3. How much was invested in the system?
Q1 Trust Name:
Q2 Type of Healthcare Facilities
o District General Hospital (DGH) (1)
o Specialty Hospital (2)
o Private Hospital (3)
o Community Hospital (4)
o Other (Please Specify) (5)
Q3 Demographic of Hospital Care
o Adult Hospital (1)
o Paediatric Hospital (2)
o General Hospital (Both paediatric and adult) (3)
o GP surgery (4)
o Other (Please Specify) (5)
Q4 Respondent’s Role in the Trust:
o Medical Records Manager (1)
o IT Specialist (2)
o Clinician (3)
o Administrator (4)
o Other (Please Specify) (5)
Q5 Does your Trust use electronic patient records (EPR)?
o Yes (1)
o No (2)
Q6 Which EPR system does your Trust use?
▢ Cerner (1)
▢ Epic (2)
▢ System C (3)
▢ Dedalus (4)
▢ Altera (5)
▢ Other (Please Specify (6)
Q7 Does the EPR system used by your Trust include a specific section for recording food, drug, latex, and other allergies?
o Yes (1)
o No (2)
Q8 If yes to question 7, how is the initial allergy information typically entered into the system? (Select all that relevant)
▢ Manually by Doctor (1)
▢ Manually by Pharmacist (5)
▢ Manually by Nurse (6)
▢ Manually by Dietitian (7)
▢ Automatically from Previous Records (2)
▢ Manually by Administrative Staff (3)
▢ Other (Please Specify) (4)
Q9 If yes to question 7, who is responsible for updating and/or checking allergy information in the patient’s electronic record? (Select all that apply)
▢ Clinicians (e.g., doctors, nurses) (1)
▢ Administrative Staff (2)
▢ Pharmacists (3)
▢ IT/Technical Support Staff (4)
▢ Don’t Know (5)
▢ Other (Please Specify) (6)
Q10 How is the allergy information flagged or highlighted in the patient’s records to alert healthcare providers?
o Red Flag (1)
o Pop-up Alert (2)
o Highlighted Text (3)
o Other (Please Specify) (4)
o Not highlighted/ alerted on the system (5)
Q11 What training, if any, is provided to staff on the correct recording of allergies in patient records?
o Mandatory Training Sessions (1)
o Optional Training (2)
o No Training Provided (3)
o Other (Please Specify) (4)
Q12 If training is provided on allergy documentation, does it specifically cover different types of allergies in the training materials?
o Only drug allergy recording (1)
o Both drug and non-drug allergy recording (2)
o Drug, food, and other non-drug allergy recording (e.g., latex) (3)
o Don’t know/ Unsure (4)
Q13 Does your Trust have a Local Guideline or Standard Operating Procedure (SOP) in place covering allergy documentation on the EPR?
o Yes (3)
o No (5)
o Don’t know/ Unsure (4)
Q14 If yes to Question 13, does this guideline/SOP include documentation for allergens below? (Select all that relevant)
▢ Drugs (1)
▢ Food (2)
▢ Other non-drug substances (e.g. latex) (3)
▢ Don’t know/ Unsure (5)
Q15 Does your hospital have access to specialist allergy advice for paediatric patients?
o Yes, please specify if this service available is available through In-House, Local Centre or Regional Centre. (1)
o No (2)
Q16 Does your hospital have access to specialist allergy advice for adult patients?
o Yes, please specify if this service available is available through In-House, Local Centre or Regional Centre. (1)
o No (2)
Q17 Does the incident reporting platform have a specific category for recording food or other non-drug allergy incidents?
o Yes (1)
o No (2)
Q18 In the last 10 years, has your Trust recorded any incidents where a patient was administered a food, drug, or other substance (e.g., latex) they were known to be allergic to?
o Yes (1)
o No (2)
Q19 If yes to question 18, how many such incidents have been reported in the last 10 years? [Numerical Response]
o <5, please specify (1)
o 5 – 9, please specify (2)
o 10 – 19, please specify (3)
o ≥ 20, please specify (4)
o Don’t know (5)
Q20 If yes to question 18, please indicate the number of incidents for each category: [Numerical Response]
▢ Drug allergy incidents (1)
▢ Food allergy incidents (2)
▢ Incidents to other allergic substances (3)
▢ Don’t know/ unaware (4)
Q21 Considering the start date of your EPR system, how many years’ worth of incident data have you been able to search for this survey? Ideally, up to 10 years. (e.g. 2014 – 2024)
Q22 For reported DRUG ALLERGY incidents, what are the drugs involved, age group (≤17 or >17 years), and level of harm (no harm, low harm, moderate harm, severe harm or death), listing up to 10 cases prioritized by severity of harm, followed by the most recent incidents?
Please indicate the total cases below if more than 10 cases were reported.
Example: Case 1 (Amoxicillin, >17yo, low harm).
▢ Case 1 (allergen, age, level of harm) (1)
▢ Case 2 (allergen, age, level of harm) (2)
▢ Case 3 (allergen, age, level of harm) (3)
▢ Case 4 (allergen, age, level of harm) (4)
▢ Case 5 (allergen, age, level of harm) (5)
▢ Case 6 (allergen, age, level of harm) (7)
▢ Case 7 (allergen, age, level of harm) (8)
▢ Case 8 (allergen, age, level of harm) (9)
▢ Case 9 (allergen, age, level of harm) (10)
▢ Case 10 (allergen, age, level of harm) (11)
▢ If more than 10 cases are reported, please indicate the total number of cases below. (13)
▢ No drug allergy incidents reported (14)
Q23 For reported FOOD and OTHER NON-DRUG ALLERGY incidents, what are the allergens involved, age (confirm age via clinical record if required), reactions, if serious incident reported and level of harm (no harm, low harm, moderate harm, severe harm or death), listing up to 10 cases prioritized by severity of harm, followed by the most recent incidents?
Please indicate the total cases below if more than 10 cases were reported.
Example: Case 1 (Peanut, 3yo, anaphylaxis, serious incident reported, moderate harm).
▢ Case 1 (allergen, age, reaction, serious incident reported, level of harm) (1)
▢ Case 2 (allergen, age, reaction, serious incident reported, level of harm) (2)
▢ Case 3 (allergen, age, reaction, serious incident reported, level of harm) (3)
▢ Case 4 (allergen, age, reaction, serious incident reported, level of harm) (4)
▢ Case 5 (allergen, age, reaction, serious incident reported, level of harm) (5)
▢ Case 6 (allergen, age, reaction, serious incident reported, level of harm) (7)
▢ Case 7 (allergen, age, reaction, serious incident reported, level of harm) (8)
▢ Case 8 (allergen, age, reaction, serious incident reported, level of harm) (9)
▢ Case 9 (allergen, age, reaction, serious incident reported, level of harm) (10)
▢ Case 10 (allergen, age, reaction, serious incident reported, level of harm) (11)
▢ If more than 10 cases report, please indicate the total number of cases below. (13)
▢ No food allergy OR other non-drug allergy incidents reported (14)
Q24 For FOOD AND OTHER NON-DRUG ALLERGY incidents, how many of the incidents was the allergen clearly documented in patients notes/correspondence prior to the incident? Please insert the number of cases involved in each category. (e.g. 0 – 100)
▢ Food allergies documented correctly, please specify: (1)
▢ Food allergies not documented, please specify: (2)
▢ Non-drug allergies documented correctly, please specify: (3)
▢ Non-drug allergies not documented, please specify: (4)
▢ The food/ non-drug allergens were not previously known (7)
Q25 For FOOD AND OTHER NON-DRUG ALLERGY incidents, how many of the incidents was the allergen correctly documented on the relevant field in EPR prior to incident (Cerner / Epic / Other)? Please insert the number of cases involved in each category. (e.g. 0 – 100)
▢ Food allergies documented correctly, please specify: (1)
▢ Food allergies not documented, please specify: (2)
▢ Non-drug allergies documented correctly, please specify: (3)
▢ Non-drug allergies not documented, please specify: (4)
▢ The food/ non-drug allergens were not previously known (5)
Q26 What were the causes identified in the food or other non-drug incidents? (Multiple answers allowed)
▢ Allergy not recorded in EPR (1)
▢ Allergy recorded but not flagged/alerted (2)
▢ Staff did not check EPR (3)
▢ Incorrect substance administered due to similar names/packaging (4)
▢ System error or failure (5)
▢ Other (Please Specify) (6)
▢ Unsure/ Don’t know (7)
Q27 What challenges, if any, does your Trust face in accurately recording and managing allergy information in EPR systems?
Q28 What improvements do you suggest could be made at a national level to better manage allergy information in patient records?
Digital Dictation
● Do you use Digital Dictation? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Outsourced Transcription
● Do you use Outsourced Transcription? If yes, could you please answer the following questions:
○ Name of the supplier:
○ What procurement method (if any) was used to obtain this system, i.e. what framework:
○ The contract start date:
○ Volume of letters per month:
○ Total contract value:
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service:
○ What is the person(s) email and telephone number:
○ What would you like to see in this product that is currently not being delivered:
Speech Recognition
● Do you use Speech Recognition? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Ambient AI Scribe
● Do you use AI-enabled Ambient Scribe? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
Video Consultation
● Do you use Video Consultation? If yes, could you please answer the following questions:
○ Name of the supplier & product?
○ How many user licences do you have?
○ What procurement method (if any) was used to obtain this system, i.e. what framework?
○ The contract start date?
○ The contract expiry date?
○ Total contract value?
○ Is the product integrated with PAS or EPR?
○ What is the name(s) and position(s) of the key internal stakeholder(s) for this service?
○ What is the person(s) email and telephone number?
○ What would you like to see in this product that is currently not being delivered?
○ How many user licences do you have?
○ What % of virtual/remote consultations are conducted using video vs telephone?
Health Information Systems
What supplier(s) do you use for the following?
● PAS (Patient Administration System)
● EPR (Electronic Patient Record)
● eDMS (Electronic Document Management System)
● RIS (Radiology Information System)
● LIMS (Laboratory Information Management System)
● e-Correspondence (e.g. Docman)
● Hybrid Mail (e.g. Synertec)
● Patient Portal
In the past 12 months, please confirm
1) The number of written translation requests and how many were met (e.g. January 2023 – 2 requests / 2 met)
2) The number of pre-booked telephone interpretation requests and how many were met?
3) The number of on-demand telephone interpretation requests and how many were met?
4) The number of face-to-face interpretation requests and how many were met?
5) A breakdown of the number of Face to Face Interpreter requests by language (e.g. January 2023: Polish 80 / Romanian 62 / Bulgarian 50 / Urdu 22 etc for each language each month)
6) What % of Face to Face Interpreter requests were met?
7) How many Interpreters Did Not Attend their appointments?
8) How many patients did not attend their appointment?
9) How many patients who did not attend appointments needed an interpreter?
10) How many bookings were cancelled by patients last minute?
11) What was the total spending for the year across all interpretation and translation services?
12) Who is the incumbent provider for the Trust?
13) When did the current contract come into effect?
• What training is provided at Trust level to ensure safe and holistic care of the patients with spinal cord injury and which group of professionals is the training directed to?
• What training is available at Trust level for the Spinal Manual Handling competencies, for band 2, 3, 4, 5 and above? Who is responsible for the delivery of such training, does it fall under the Manual Handling or the Spinal Unit/Centre remit?
• How often is training delivered and how are competencies achieved and maintained?Are updates required to maintain competency?
• What guidance document/competency (e.g. MASCIP) is used during training of Spinal Manual Handling skills?
• How frequently trainers on Spinal Manual Handling skills would require updates?
1. Has the trust received written advice or guidance from NHS England setting out how to comply with the NHS sexual safety charter? Please answer yes or no.
1.1 If yes, please set out what advice or guidance NHS England provided, or provide a copy of it.
2. Point 10 of the NHS sexual safety charter states: “We will capture and share data on prevalence and staff experience transparently.” If you answered yes to question 1, has NHS England provided written advice or guidance as to how the trust should record the prevalence of unwanted, inappropriate and/or harmful sexual behaviour in order to comply with point 10 of the charter? Please answer yes or no.
2.1 If yes, please set out what advice or guidance NHS England has provided, or provide a copy of it. Specifically, please clarify whether this guidance prescribes what sexual harm data the trust should record, and how to record it? For example, does it stipulate that the trusts should record specific categories of sexual harm, such as patient-on-staff or staff-on-patient incidents? If so, please provide details.
3. If the trust has received no guidance from NHS England as to how to record the prevalence of unwanted, inappropriate and/or harmful sexual behaviour, how does the trust currently record these incidents?
3.1 Does the trust record and centrally collate all types of sexual safety incidents? Please answer yes or no.
3.2. Which of the following categories of incidents does the trust record and centrally collate. Please answer yes or no:
• Patient-on-staff incidents
• Staff-on-staff incidents
• Patient-on-patient incidents
• Staff-on-staff incidents
• Visitor-on-staff incidents
• Visitor-on-patient incidents
• Patient-on-visitor incidents
• Staff-on-visitor incidents
3.3 Does the trust record any other categories of incidents, such as incidents perpetrated by members of the public? If so, please provide details of these categories.
4. Is the trust fully compliant with all 10 points of the sexual safety charter?
4.1. If yes, when did the trust become fully compliant?
4.2 If no, what points of the charter has the trust yet to comply with; and when does the trust expect to become fully compliant with the charter?
5. Has the trust’s compliance with the charter been assessed or audited by NHS England? Please answer yes or no.
5.1 If yes, what were the findings of that assessment or audit? Was the trust deemed to be fully compliant, partially compliant or not compliant?
5.2 If yes, when was the assessment or audit carried out and when did the trust receive its findings?
6. Has the trust undertaken any internal audits or assessments of its compliance with the sexual safety charter? Please answer yes or no.
6.1 If yes, what were the findings or this assessment or audit?
6.2 If no, does the trust have plans to conduct an audit or assessment of compliance?
6.3 If you answered yes to 6.2, when does the trust plan to conduct this assessment or audit of compliance?
7. Does the trust keep centralised records of child abuse committed on the trust premises? Please answer yes or no
8. Which incident and risk reporting system does the trust use to record sexual unwanted, inappropriate and/or harmful sexual behaviour? (For example, Datix or Ulysses.)
9. Has the trust appointed a domestic abuse and sexual violence (DASV) lead? Please answer yes or no.
Can you please confirm that Dr Olusola Kolawole has an E – learning account with you and all courses are alligned to CSTF or UK Resus as applicable.
Also, please confirm if BLS Level 2 Resuscitation Session is practical or online training.
1. How many clinical coders are employed by the Trust?
2. Who is responsible for the clinical coding team and who does that individual report into?
3. What did the Trust spend on external coding support in the 2023-2024 financial year?
4. What is the current coding backlog?
5. How many Finished Consultant Episodes does the Trust complete per year?
6. How many vacancies does the Trust currently have for clinical coding staff?
Under the FOI Act please can you provide me with the answers to the below:
In the period 1st October 2023 to 30th September 2024, please confirm which framework was used for the recruitment of agency staff within the following categories:
• Facilities
• Estates
• Administrative / Clerical
• Ambulance / Patient Transport
In the period 1st October 2023 to 30th September 2024, please provide a breakdown month by month of total trust spend for framework agency staff within the following categories:
• Facilities
• Estates
• Administrative / Clerical
• Ambulance / Patient Transport
In the period 1st October 2023 to 30th September 2024, please provide a breakdown month by month of total trust spend for off-framework agency staff within the following categories:
• Facilities
• Estates
• Administrative / Clerical
• Ambulance / Patient Transport
1. Please confirm the name and email address of the relevant contact within the trust who is responsible for agency hires for the following categories:
Facilities
Estates
Administrative / Clerical
Ambulance / Patient Transport
2. Please confirm whether the trust utilises a 3rd party vendor or tech system for the hiring of the following agency staff categories. If so, please confirm the name of the vendor / tech provider:
Facilities
Estates
Administrative / Clerical
Ambulance / Patient Transport
I wish to make an FOI request. Please provide the following information for the calendar years 2020, 21,22,23 and 24:
The number of foreign national attendances at A&E services provided by your Trust.
The number of places on waiting lists for elective procedures at your trust currently occupied by foreign nationals.
The number of treatment courses currently being provided by your trust to foreign nationals.
I am submitting a Freedom of Information request under the Freedom of Information Act 2000. Please could you provide the following information:
1. Total Falls by Hospital: The total number of inpatient falls by hospital, covering the last five years?
2. Total Falls by Ward: The total number of inpatient falls by ward, covering the last five years?
3. Contact for Falls Leads: A list of NHS email addresses for falls leads/groups within the trust or the individuals responsible for fall prevention?
4. Falls Compensation Claims: The average annual compensation paid out by the trust in relation to inpatient falls over the past five years?
5. Absconded Patients by Ward: The number of inpatients who absconded from wards (defined as leaving without informing staff, resulting in a missing person status) by ward, covering the last five years?
6. Absconding Compensation Claims: The average annual compensation paid out by the trust in relation to absconding incidents over the past five years?
7. One-to-One Support for Fall Risk Patients: The average cost per patient, per day, for one-to-one support provided to patients at risk of falls?
How many incidents of a retained foreign object post-procedure were logged by your Trust in the past five years?
By ‘retained foreign object post procedure’, I refer to retained guide wires, mouth props, surgical instruments, needles, vaginal swabs, throat packs, etc.
Please break down this information by:
• The retained item.
• The financial year, covering April 1st – March 31st (2019/20, 2021/22, 2022/23, 2023/24, 2024/25). For the latter, please provide information from April 1st to September 30th 2024.
1. How many FOI requests did you receive in FY 20/21 FY 21/22 FY 22/23 FY 23/24 and FY24/25 (to date)?
2. What is the average monthly number of FOI requests received by your organisation?
3. Percentage of the responses that were sent within 20 working days (compliance rate).
4. How many staff do you employ for processing FOI requests? What is their whole time equivalent? What band are they?
1. Number of Freedom of Information requests received.
2. Percentage that were sent out on time.
3. Number of which were sent back for internal review
4. Number of which were referred to the ICO.
5. Number of staff that you had in the year to process Freedom of Information requests. (if this changed throughout the year, please can we request the total number budgeted for and the average number actually in post)
Please can this be broken down into the following years.
a) 1st April 2022 – 31st March 2023
b) 1st April 2023 – 31st March 2024
c) 1st April 2024 – to date
Please may I know if your NHS Trust
a. owns any staff accommodation?
b. If this accommodation currently available for your NHS staff to book on a short term and ad hoc basis?
c. Is the management of bookings of these properties (by staff) outsourced to a 3rd party?
d. If the management of these properties is done inhouse, by the Trust, what software (if any) is used to manage these bookings?
e. Please may I have the name and email address of the manager of this NHS Staff Accommodation service
This is an information request relating to staff networks at the Trust.
Please include the following information for 2020/22, 2022/23, 2023/24:
• A list of all the staff networks at the trust.
• Whether each network receives funding from the trust and, if so, how much (please express annually for the last three financial years)
• How much FTE equivalent staff time each network is entitled to. For example, a staff network may have a chair who’s entitled to spend 10% of their working hours devoted to the network (please express annually for the last three financial years)
• A list of events that each network has held in this financial year so far (April to the present day), including the title of the event, information on any guest speakers and the time of the event.
We are a Medical Recruitment Agency who supply doctors into the NHS. As such, we supply under specific NHS Frameworks, one of the framework obligations is that we receive written confirmation that we have verified that the worker completed this training.
Can you please confirm that Dr Olusola Kolawole has an E – learning account with you and all courses are aligned to CSTF or UK Resus as applicable.
Please provide information regarding the following 6 system contracts and their accompanying consulting support contracts:
1. Analytics (BI that includes outcomes)
2. BI & Data Warehousing
3. Digital Dictation
4. Improving Access to Psychological Therapies (IAPT)
5. Secondary Care EPS
6. Voice recognition
Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name –
c) System name –
d) Date installed –
e) Contract expiration –
f) Is this contract annually renewed? – Yes/No
g) Do you currently have plans to replace this system? – Yes/No
h) Procurement framework –
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes (e.g. we are currently out to tender) –
Accompanying Consulting Support Contracts (if applicable):
l) Is there an accompanying consulting support contract for this system? – Yes/No
m) If yes, please provide the consulting firm’s name:
n) Consulting contract start date –
o) Consulting contract end date –
Please could you help me to find out who is responsible for decision making for the community diagnostic centres? Are they run by the Community Trusts or does it fall under the ICS?
I am writing to request information under the Freedom of Information Act. I would be grateful if you could acknowledge receipt of this request and look forward to your full response within 20 working days, as stipulated by the act.
As we are updating our HSJ database, we are trying to seek the figures for the Cost Improvement Programme that was delivered for 2023-2024. Please provide the response as per the given questions below.
Org Code Org Name Total Cost Improvement Plan £ millions. 2023-24 Total Cost Improvement Plan as a proportion of controllable operating expenditure %. 2023-24 excluding PFI costs, for example.%
1. Do any patients at your Trust’s adult eating disorder service have ‘Advance Decisions/Directives to refuse medical treatment’ ADRTs. recorded on their electronic records? It is NHS policy that all ADRTs must be recorded on patients electronic records..
2. How many adult eating disorder patients ADRTs have ‘Advance Decisions/Directives to refuse medical treatment’ ADRTs. currently recorded on their electronic records?
Dear Freedom of Information Officer,
Under the Freedom of Information Act 2000. and in relation to disabled children’s occupational therapy OT. services provided in your area Gloucestershire., I would be grateful if you could provide the following information to us:
For the following two periods:
1st April 2021 to 31st March 2022 and
1st April 2022 to 31st March 2023
1. What was the average timeframe from referral of a disabled child to the Occupational Therapy service to the comprehensive assessment of their needs by an Occupational Therapist?
From the date of receipt of this request:
2. How many disabled children are currently waiting for an assessment?
3. After being referred, what is the longest waiting time that a disabled child is currently waiting for an assessment?