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Responses

194-2024

I would like to know the difference in spending for Occupational Health (OH) and Employee Assistance Programs (EAP). As part of this I am trying to get clarification on what constitutes OH and EAP.
1) Could you please provide me with an understanding of how your Trust defines OH and EAP respectively? What elements/criteria do you measure to track the provision of each?

2.) Could you also please provide a breakdown of how much the trust spends on OH and EAP respectively from the total spending figures you have provided in your initial FOI response?

185-2024

Please may I know if your NHS Trust
a. owns any staff accommodation?
b. If this accommodation currently available for your NHS staff to book on a short term and ad hoc basis?
c. Is the management of bookings of these properties (by staff) outsourced to a 3rd party?
d. If the management of these properties is done inhouse, by the Trust, what software (if any) is used to manage these bookings?
e. Please may I have the name and email address of the manager of this NHS Staff Accommodation service

157-2024

Q# Question Your answer
1 Did you use an external VAT/ tax advisor? (If no, please disregard all other questions for this financial year) Yes/ No
2 What was the FY spend on VAT/ tax advice (£)
3 What was the name of the primary VAT/ tax advice supplier?
4 Was this advice procured on a contract or an ad hoc basis?
If the answer to Q. 4 is ‘ad hoc’ please go directly to Q. 6. If the answer to Q. 4 is ‘contract’, then:
5a What was the contract start date?
5b What was/ is the contract end date?
5c Which framework agreement was used for contract procurement?
6 What support/advice was included in the contract (e.g. VAT, Corporation tax, National Insurance)?

For the financial year 2022/ 2023:

Q# Question Your answer
1 Did you use an external VAT/ tax advisor? (If no, please disregard all other questions for this financial year) Yes/ No
2 What was the FY spend on VAT/ tax advice (£)
3 What was the name of the primary VAT/ tax advice supplier?
4 Was this advice procured on a contract or an ad hoc basis?
If the answer to Q. 4 is ‘ad hoc’ please go directly to Q. 6. If the answer to Q. 4 is ‘contract’, then:
5a What was the contract start date?
5b What was/ is the contract end date?
5c Which framework agreement was used for contract procurement?
6 What support/advice was included in the contract (e.g. VAT, Corporation tax, National Insurance)?

For the financial year 2023/ 2024:

Q# Question Your answer
1 Did you use an external VAT/ tax advisor? (If no, please disregard all other questions for this financial year) Yes/ No
2 What was the FY spend on VAT/ tax advice (£)
3 What was the name of the primary VAT/ tax advice supplier?
4 Was this advice procured on a contract or an ad hoc basis?
If the answer to Q. 4 is ‘ad hoc’ please go directly to Q. 6. If the answer to Q. 4 is ‘contract’, then:
5a What was the contract start date?
5b What was/ is the contract end date?
5c Which framework agreement was used for contract procurement?
6 What support/advice was included in the contract (e.g. VAT, Corporation tax, National Insurance)?

Year to date for financial year 2024/2025:

Q# Question Your answer
1 Are you using an external VAT/ tax advisor? (If no, please disregard all other questions for this financial year) Yes/ No
2 What is your forecast FY spend on VAT/ tax advice (£)
3 What is the name of the primary VAT/ tax advice supplier?
4 Are these advice service(s) procured on a contract or ad hoc basis?
If the answer to Q. 4 is ‘ad hoc’ please go directly to Q. 6. If the answer to Q. 4 is ‘contract’, then:
5a What was the contract start date?
5b What was/ is the contract end date?
5c Is there an option to extend the contract? Yes/ No
5d If already expired, do you plan to procure a new contract? Yes/ No
5e Which framework agreement was used for contract procurement?
6 What support/advice is included in the contract?

184-2024

Freedom of Information Request – Ref: 184-2024 Thank you for your recent Freedom of Information...

183-2024

Misc, Organisation

This is an information request relating to staff networks at the Trust.
Please include the following information for 2020/22, 2022/23, 2023/24:
• A list of all the staff networks at the trust.
• Whether each network receives funding from the trust and, if so, how much (please express annually for the last three financial years)
• How much FTE equivalent staff time each network is entitled to. For example, a staff network may have a chair who’s entitled to spend 10% of their working hours devoted to the network (please express annually for the last three financial years)
• A list of events that each network has held in this financial year so far (April to the present day), including the title of the event, information on any guest speakers and the time of the event.

GHC-19102024-116688

SUBJECT: RHEUMATOLOGY/RHEUMATOID ARTHRITIS 1) Does your Rheumatology Department prescribe Janus Kinase (JAK) inhibitors for severe cases of rheumatoid arthritis?; 2) If it does what JAK inhibitors are available/prescribed?; 3) Does your Rheumatology Department prescribe JAK Inhibitor Baricitinib (Olumiant) in table form?

180-2024

Finance, ICT Contracts

I am interested to understand how you ensure more efficient financial and HR performance management of your Trust. Could you let me know if you use any particular software to support the financial and HR activities/tasks in the table below.

174-2024

I would like to request the following information under the Freedom of Information Act 2000 for the financial years 2021/22, 2022/23, and 2023/24:

Project Management:

• The names of all consultancies used for Estates Project Management.
• The value of the spend with each consultancy for this service broken down by the financial years requested.

Cost Management:

• The names of all consultancies used for Estates Cost Management.
• The value of the spend with each consultancy for this service broken down by the financial years requested.

Building Surveying:

• The names of all consultancies used for Estates Building Surveying.
• The value of the spend with each consultancy for this service broken down by the financial years requested.

173-2024

The organisation’s actual capital spend on your estate for the financial years:

2022/23 (actual)
2023/24 (actual)

The planned capital spend on your estate for the financial years:

2024/25 (planned)
2025/26 (planned)

172-2024

Clinical Activity Data

1. How many Long Covid Clinics for Adults are there within your Trust?
2. How many Long Covid Clinics for Children are there within your Trust?
3. Can you list each Long Covid Clinic for Adults within your Trust?
4. Can you list each Long Covid Clinic for Children within your Trust?
5. If you have no Long Covid Clinics for Adults within your Trust, what services do you provide for Adults?
6. If you have no Long Covid Clinics for Children within your Trust, what services do you provide for Children?

168-2024

1. How many NHS Staff have taken at least one day off work due to mental health issues in the past three years? (Broken down by years: 2021/22, 2022/23, 2023/24)

2. Could these issues be broken down into specific types of mental conditions such as stress, work-related stress, anxiety, depression, low mood, etc.? (Broken down by years: 2021/22, 2022/23, 2023/24).

167-2024

Clinical Activity Data, Organisation

1. How is waitlist validation carried out in your Trusts? Please select one of the following options: Manually / Semi-automated / Automated.
a. If your response was semi-automated or automated, which tools do you use? Please specify the types of tools or software used.
2. How many FTEs currently work on waitlist validation and what band are they? Please specify the number per band.
3. How has your FTE count working on waitlist validation increased in the past 2-3 years? Please provide an estimate if you do not have the exact number.
4. In the past 12 months, approximately how long has the waitlist validation process taken? Please provide an estimate if you do not have the exact number.
5. What data quality issues have been identified the most frequently as part of the waitlist validation process? Please select those that apply from the list below:
a. Decision to admit but no waiting list entry
b. Missing waiting list or pathway information (e.g. due date, intended procedure)
c. Patients on an admitted waiting list without an active RTT (Referral to Treatment Pathway) clock
d. Past TCI (To Come In) dates
e. Potential duplicates
f. Other – please specify
6. What are your current approaches to linking data? Please select one of the following options: Manually or semi-automated / Automated
7. What is the proportion of data linkage that is manual and automated? Please provide an estimate if you do not have the exact number.
a. If automated, what tools are used? Please provide the name of the tools.
b. If manual, what tools are used e.g. R, data bricks? Please provide the name of the tools.
8. Currently, is the data linking process cumbersome? Please select one option: Yes/No
9. And does it take away from people’s everyday role? Please select one option: Yes/No

166-2024

Locum Doctors, What Do They Know

1. Can you please disclose the Bank Staff Pay Rates for Doctors per month, by grade and specialty over the last 12 months.

2. Please also provide the average and highest charge rate for locum doctors, by grade and specialty over the same period.

3. Please provide the total number of locum doctors that have transferred to Bank over the last 12 months, please present the numbers in a monthly format and by grade and specialty.

165-2024

CPI, Procurement

1. For your adult eating disorder service in 2024 what were the BMI of inpatients and community patients with an eating disorder at the time they were discharged?

2. For your adult eating disorder service in 2024 how many inpatients and community patients with an eating disorder were discharged with a BMI of under 15?

3. For your Children’s eating disorder service what was the weight for height percentage of inpatients and community patients with an eating disorder at the time they were discharged?

4. For your Children’s eating disorder service in 2024 how many inpatients and community patients with an eating disorder were discharged at a weight for height of less than 75 ?

5. At point of discharge if patients had a BMI of under 15, or equivalent to weight for height of less than 75, where were your patients discharged to? (for both adults and children)

6. In your adult and children’s eating disorder service what treatment is offered to inpatient and community patients who had a BMI of under 15, or equivalent to weight for height of less than 75?

163-2024

We are a Medical Recruitment Agency who supply doctors into the NHS. As such, we supply under specific NHS Frameworks, one of the framework obligations is that we receive written confirmation that we have verified that the worker completed this training.

Can you please confirm that Dr Olusola Kolawole has an E – learning account with you and all courses are aligned to CSTF or UK Resus as applicable.

161-2024

1. Are the Fire Dampers currently on contract for the inspection and maintenance? 2. If yes, please confirm the following:
– Due date for contract end- Actual contract spend 3. What route to market used to obtain these services (a) open tender (b) framework – if yes, which one? 4. Are the fire dampers currently maintained by an external contractor? If yes, please provide which contractor?

160-2024

Nursing & Agency Nursing

Since the beginning of April 2024 how many nurses have left your trust?

From the date of receipt of this request until March 31st 2025, how many nurses are expected to leave your trust?

What are your current total vacancies for nurses on the date of receiving this request?

Does your trusts have any plans to recruit internationally in the next financial year, April 2025 – April 2026?

158-2024

Nursing & Agency Nursing

1. How many registered [normally band 4] nursing associates does your trust employ?
2. In the last 12 months (September 2023-24), how many registered [normally band 4] nursing associates at your trust is your nursing lead (ie: chief nurse or nurse director or most senior nurse) aware of that have applied to do a ‘Registered nursing top up’ course?
3. In the last 12 months (September 2023-24), how many registered [normally band 4] nursing associates at your trust have completed a ‘Registered nursing top up’ course?
a) Of those who have completed the course, how many now work as registered nurses at the trust?
4. How many ‘Registered nursing top up’ training places did your trust fund in the last 12 months, (September 2023-24) using the apprenticeship levy?
5. What criteria must a registered [normally band 4] nursing associates meet to qualify for funding for a ‘Registered nursing top up’ training place from your trust?

156-2024

1. Number of Subject Access Requests received.
2. Percentage that were sent out on time.
3. Number of which were sent back for internal review
4. Number of which were referred to the ICO.
5. Number of staff that you had in the year to process Subject Access requests. (if this changed throughout the year, please can we request the total number budgeted for and the average number actually in post)

Please can this be broken down into the following years.
a) 1st April 2022 – 31st March 2023
b) 1st April 2023 – 31st March 2024
c) 1st April 2024 – to date

164-2024

CAMHS Services, CAMHS/CYPS, Public

1. In the calendar year 2023 (1 Jan 2023-31 Dec 2023) please provide the total number of new diagnoses your trust has made for a personality disorder in a patient under 18 years of age.

181-2024

Misc, What Do They Know

Please provide information regarding the following 6 system contracts and their accompanying consulting support contracts:

1. Analytics (BI that includes outcomes)
2. BI & Data Warehousing
3. Digital Dictation
4. Improving Access to Psychological Therapies (IAPT)
5. Secondary Care EPS
6. Voice recognition

Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name –
c) System name –
d) Date installed –
e) Contract expiration –
f) Is this contract annually renewed? – Yes/No
g) Do you currently have plans to replace this system? – Yes/No
h) Procurement framework –
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes (e.g. we are currently out to tender) –

Accompanying Consulting Support Contracts (if applicable):
l) Is there an accompanying consulting support contract for this system? – Yes/No
m) If yes, please provide the consulting firm’s name:
n) Consulting contract start date –
o) Consulting contract end date –

013-2023

I would like to raise a Freedom of Information request. Please complete the questions below and return to me:
For Rostering, what software system do you use? What is the contract end date for your Rostering software? For Scheduling Community Activities, what software system do you use? What is the contract end date for your Community Scheduling software? For Expense Management what software system do you use? What is the contract end date for your Expense Management software?

012-2023

This is a data request both under the Freedom of Information Act and the Environmental Information Regulations.

In consideration of the climate crisis, I would like to request the following information about how the organisation is enabling staff to reduce their emissions through sustainable transport, and more specifically, cycling.

1. over the past five years, broken down by year –
a. how many staff members used the Cycle to Work scheme?
b. what percentage of staff was this?
c. what was the average value of the vouchers claimed on the scheme?
d. what was the number of those who took up the scheme, who then failed to complete, leaving the Council with costs?

2. what tools does the organisation use to encourage cycling for their staff –
a. on a work basis
b. on a leisure/health basis

3. with regards to staff, does the organisation –
a. have any monitoring for what modes of transport staff use –
i. for their journey to work
ii. for journeys during work time
b. and if this data is recorded, I request a copy of such data as detailed as it can be reasonably given, while still protecting personal data rights

4. how many of the following does the organisation have available for staff use
a. pedal cycles
b. electric bikes
c. motorbikes
d. internal combustion cars
e. electric or hybrid cars
f. internal combustion vans
g. electric or hybrid vans
h. heavy trucks

5. does the organisation mileage scheme clearly state the claim rate for cycling

6. how many cycling miles have been claimed by the organisation’s staff in the past five years

7. Regarding your current cycle to work scheme –
a. what scheme is currently in place
b. what is the maximum limit on the cost of a bike, if a limit is currently in place

008-2023

1. How many agency nursing shifts have your Trust used SNG or Thornbury Nursing Services for between 1st January 2023 and 1st April 2023?
2. Please provide a breakdown of the amount of shifts per ward or department where SNG or Thornbury Nursing Services were used between 1st January 2023 and 1st April 2023? 3. How many agency nursing shifts have your Trust used Nutrix, Genesis or AMC nursing agency for between 1st January 2023 and 1st April 2023?
4. Please provide a breakdown of the amount of shifts per ward or department where Nutrix, AMC or Genesis were used between 1st January 2023 and 1st April 2023?
5. Please name any other OFF CONTRACT SUPPLIERS who have been utilised by the Trust between 1st January 2023 and 1st April 2023 above the NHS Improvement + 50% caps and how many shifts each of these agencies have filled. 6. If for any reason you are unable to supply data up until 1st January 2023 and 1st March 2023?
7. Can you confirm your head of procurement name, phone number and email address? 8. Can you confirm the head of bank office department phone number and email address?

007-2023

1. Do you have on-premise Microsoft Exchange? If yes:

a. Which version?

b. Do you have public folders?

c. Do you manage the infrastructure yourselves? If not, who is your partner?

2. Do you have a 3rd party email archive solution such as Enterprise Vault, EMC Source One or Quest Archive Manager?

a. If yes, which one?

3. Do you have PST files?

4. If you have not already, are you planning to migrate to Office 365?

5. Which person is responsible for your email infrastructure?

006-2023

Description of the information requested: Information relating to children and young people’s mental health service including information on transition between children’s and adult’s mental health services.
How information is to be provided: Electronically to the following email addresses: research@healthwatch.co.uk and Rebecca.Moore@healthwatch.co.uk Please find below a request under the Freedom of Information Act. 1. Please provide the figures for the total number of children and young people discharged from children’s mental health services with a referral to adult mental health services for each of the last three full financial years: o 2019/20. 2020/21. 2021/22. 2. Please provide the waiting time figures between discharge for CAMHS services and first appointment with adult mental health services for the last three full financial years: o 2019/20. 2020/21. 2021/22. Including: o % Waiting 0-4 weeks. o % Waiting 4-6 weeks. o % Waiting 6-8 weeks. o % Waiting 8-10 weeks. o % Waiting 10-12 weeks. o % Waiting over 12 weeks. o % Still waiting no contact. 3. Please provide figures for the last three full financial years: 2019/20. 2020/21. 2021/22. with the proportion of people who: o Did have a care plan in place when they were discharged from CAMHS to adult mental health services. o Did not have a care plan in place when they were discharged from CAMHS to adult mental health services. 4. Do mental health services for children and young people have a transition policy in place to support people to transfer to adult mental health services? o If you answered yes to question 4, please provide a link or a copy of the transition policy. o Please provide information about how you track compliance of the transition policy.

400-2024

What Do They Know

a. Who is responsible for your cleaning audit surveys?
b. Can you outline how cleaning audit surveys are completed?
c. What software, if any, is used to complete and report on cleaning surveys?
d. If you use software to complete cleaning audits, what was the original contract start and
end date?
e. If you use software to complete cleaning audits, what was the contract cost per year?
f. If you use software to complete cleaning audits, how was this procured Direct
award/tender etc..

Information on Permit to Work in the NHS

What Do They Know

I am writing to make a Freedom of Information FOI. request to obtain information regarding the Management of Permits to work PTW. on your sites. Could you kindly provide details on the following:

a. Which types of work require a Permit To Work to be completed on your sites?

b. Does your organisation utilise a software platform to issue, record, and provide evidence of completed works that require a permit?

c. If a software platform is used, please specify the name or type of software utilised to complete and evidence work permits.

d. Who within your organisation is responsible for the issuance, sign-off, and provision of evidence for Permits To Work?

492-2023

I’m writing to you under the Freedom of Information act 2000 to request the following information. Please may you provide me with: 1. A list of the total number of shifts in your adult acute mental health inpatient wards that were completely unfilled, from January 2015 to December 2022, broken down by year. 2. A list of the total number of shifts in your adult acute mental health inpatient wards that were filled by banked or agency staff, from January 2015 to December 2022, broken down by year. 3. A list of the total number of staff redundancies in your adult acute mental health inpatient wards from January 2015 to December 2022, broken down by year.

491-2023

I’m writing to you under the Freedom of Information act 2000 to request the following information. Please may you provide me with: 1. A list of the total number of patient deaths that occurred among people admitted to adult acute mental health inpatient wards from January 2015 to December 2022, broken down by year. Please provide the information in the form of a spreadsheet if possible.

487-2023

FOI Request – Gloucestershire Health and Care NHS Foundation Trust
Starlight Children’s Foundation uses the power of play to make the experience of illness and treatment within health care settings better for children and their families. I am writing to you under the Freedom of Information Act 2000 to request the following information to help us build a profile of the ‘state of play’ in health care settings. This will support Starlight effectively and proactively target and deliver our services to those settings that most need it. 1. Do you provide services to children aged 0-17 years? Yes☐ No☐
If yes, we would like to know, for the period between 1st April 2021 and 31st March 2022:
2. The types of services e.g., eating disorders, community mental health. provided to children aged 0-17 years and the name of the base of any community/hospital setting 3. The number of admissions/attendances/referrals whichever is applicable. for 0–17-year-olds – broken down by age and main specialty
4. A breakdown of the ethnicity, gender, and deprivation deciles using the index of multiple deprivation. for 0–17-year-olds admitted/seen
5. Do you have a Play Team members of staff trained to provide play opportunities for children.?
Yes☐ No☐
If yes, please tell us the number of the following roles, salary band, approximately how many hours do they work per week, and which services/locations they cover:
Job Title Total Number of Staff Salary Band Full-Time 40+ hours. Full Time 32-40 hours. Part Time 18-31 hours. Part Time Less than 18 hours. Zero Hours Contract Location/Service
Play Team – Leader/Manager Play Team – Health Play Specialist HPS. Play Team – Senior HPS Play Team – HPS Student Play Team – Play Therapist Play Team – Play worker or play leader Play Team- Bank Staff Play Team – Volunteers Other Play Staff please specify. 6. Does the Play Team leads./managers., if you have them, hold a Foundation Degree in Healthcare Play Specialism? Yes- all ☐ Yes- some ☐ No ☐ Not applicable ☐ 7. If any, how many of your health play specialists are registered with the Healthcare Play Specialist Education Trust HPSET.? 8. How many hours do your play team typically work during one shift? 9. Which shifts do the Play Team typically work? Select all that are applicable. Morning shifts Afternoon shifts Evening shifts Day shifts 12-hour shifts Weekends 10. If you do not have a play team, do you have staff members that are trained to create opportunities for play with children but are not health play specialists nor play workers?
Yes☐ No ☐ If yes, what are their job titles and which services/locations do they cover?
11. Does play feature in your planning for services and treatment for 0-17-year-olds?
Yes ☐ No ☐ 12. Do you have a guidance/policy for staff members to incorporate play during assessments/treatments to put children at ease?
Yes ☐ No ☐ If yes, please can you attach a copy of this or a link where it can be accessed Attached ☐ Link provided ☐ Unable to provide ☐ 13. Do you have any of the following in each of your service locations? a. Playrooms or play areas please specify if these are age-specific. Yes-age specific ☐ Yes- not age specific ☐ No ☐ i. If yes, where are they located: b. Toys, games, activities, and play items please specify if these are age-specific. Yes-age specific ☐ Yes- not age specific ☐ No ☐ i. If yes, where are they located/services they cover: c. Commissioned or voluntary external entertainers Yes ☐ No ☐ i. If yes, where are they located/services they cover: d. Starlight provisions services offered by Starlight. Yes ☐ No ☐ i. If yes, where are they located/services they cover: e. Other donations for toys and activities Yes ☐ No ☐ i. If yes, where are they located/services they cover:
14. Is there an annual budget for the delivery of play e.g., toys, staffing, etc.. for your trust? If yes:
a. What is the overall annual budget?
b. How much of the budget is for staffing?
c. How much of the budget is spent on resources and materials for play?

378-2024

This is a request for information under the Freedom of Information Act 2000. My request relates to the number of deaths of mental health patients whilst they were under your care, in the last three years. It also relates to the number of people waiting for treatment.

For the avoidance of doubt, I would like to know the number of deaths, either while the individual was a patient on one of your mental health wards, or within three months of being discharged. I would also like to know on the 1st of January, for the last three years, how many people had been waiting longer than 18 weeks for your services?

ITV News would like to request the following information:

1. In the last 3 years, how many patients have died whilst being treated on one of your mental health units?

2. In the last 3 years, how many patients have died within three months of being discharged from one of your mental health units?

3. For each year, in how many of those deaths do you know the cause of death?

Please break down the data as follows:
1st January 2021 – 31st December 2021
1st January 2022 – 31st December 2022
1st January 2023 – 31st December 2023

4. On the 1st January each year, for the last three years, how many people have been waiting longer than 18 weeks for your services?

Please break down the data as follows:

1st January 2021

1st January 2022

1st January 2023

If it is not possible to provide the information requested due to cost of compliance limits, please let me know how I can refine my request.

483-2023

I am writing to submit an FOI concerning waiting times for consultant-led treatment, for both inpatient and outpatients.
Firstly I would like to give some context to aid in the interpretation of my request. I am familiar with the NHS England Consultant-led Referral to Treatment Waiting Times statistics that are published monthly, and am looking for more specific figures about patients who leave this waiting list. I know leaving the waiting list could be because of a range of scenarios – the patient has had the scan/procedure/appointment they were waiting for, they have refused treatment, they have failed to show up and therefore been removed from the waiting list etc.
My request:
I would the following data broken down by month for between December 2018 to January 2023:
1. How many patients left the waiting list for whatever reason. Please ensure people are counted more than once if they left more than one waiting list.
2. Of these, how many left the waiting list because they were admitted as an emergency and treated for the condition their referral related to during their emergency stay, therefore ending the treatment waiting pathway? Please ensure people are counted more than once if they left more than one waiting list. Please note that the Welsh government has outlined how this may occur on page 8 of this guidance here: https://eur01.safelinks.protection.outlook.com/?urlequalshttps%3A%2F%2Fsenedd.wales%2Fmedia%2Fycspv5fr%2Fhospital-waiting-times.pdf&dataequals05%7C01%7CFreedomofInformation%40ghc.nhs.uk%7C20ef7d8a7e164d5c881908db13ffe979%7Cf8120e622f9442d0beb68143b2f833fb%7C0%7C1%7C638125762086147500%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdataequalsVMcPh5K0TL0u24XGsOOiDjxZmtBeGLcyQe6wc94mmuM%3D&reservedequals0
3. And of these patients in question 1., how many left the waiting list because they died? Please ensure people are counted more than once if they were on more than one waiting list when they died.
A patient could be subject to multiple different referrals, so I would like data based on the referrals rather than individual people ie If a person dies while on three waiting lists for instance, I would like them to be counted as three referral waiting periods/RTT pathways ending due to death.

445-2023

. Contact Centre – target to organisations we know have a CC a. Do you have a customer/ citizen facing contact centre? If not please skip these questions.
b. Do you employ and manage your own agents, or do you outsource to a third party? If you outsource who to?
c. How many contact centre agents do you have?
d. Do agents work from home? Or just your offices?
e. Please confirm the manufacturer of your contact centre systems. that are currently in place?
f. When is your contract renewal date?
g. Who maintains your contact centre systems.?

2. CRM
a. Do you use a CRM in the contact centre? What platform is used?
b. Do you use the same CRM for the rest of the organisation? What platform is used?
c. Do you use a knowledge base / knowledge management platform? What platform is used?

3. AI & Automation
a. Does your organisation have a customer or citizen facing chatbot? If so, who provides this chatbot technology?
b. Does your organisation utilise RPA technology? If so which RPA technology provider do you use?

FOI 154-2024

This is a Freedom of Information request for statistics about patient homicides.

Please can you tell me the number of your patients that have committed, or who are suspected of committing, a homicide by date, for each of the years 2018 – 2023 inclusive?

FOI 151-2024

I am writing to request information under the Freedom of Information Act 2020. Please provide the following information:

1. Does your organisation provide or contract out cognitive interventions, including Cognitive Stimulation Therapy (CST), as part of post-diagnostic services for dementia patients?
a. If you contract this out please can you confirm the provider(s)?
2. What is the current waiting period for patients to access cognitive interventions including CST at your organisation?
3. How many psychologists currently work in services delivering cognitive interventions to dementia patients in your organisation?
4. Are there other healthcare professionals, allied health professionals or support staff who deliver cognitive interventions specifically CST to dementia patients in your organisation?
5. Regarding Cognitive Stimulation Therapy specifically:
a. How many CST groups does your organisation currently run concurrently?
b. How many CST sessions have been delivered in the 2024/25 financial year to date?
c. What is the average size of a CST group in your organisation?
d. Is there currently a waiting list for CST groups? If so, how many patients are on it?
6. Does your organisation offer online CST services? If so:
a. How many online CST groups do you run per year?
b. What is the average size of an online CST group?
7. What was the budget allocation for CST in your organisation for the 2024/25 financial year?
8. Please provide the budget allocations for CST in your organisation for the financial years 2021/22, 2022/23, and 2023/24.
9. What recorded plans or strategies does your organisation have to expand access to CST? For clarity this may be a dementia strategy, a planned response to the Memory Services Spotlight Audit National Report 2023/24 or clinical service development plans.

FOI 150-2024

I am writing under the terms of the Freedom of Information Act (2000).

The following questions concern the trust’s complaints handling responsibilities governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009), the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (the 2009 and 2014 Regulations) and expectations to provide Patient Advocacy and Liaison Services (PALS) under the terms of the Health and Social Care Act (2001).

I would like to request the following information.

1. What budget (in £) did the trust allocate to Patient Advice and Liaison Services (PALS) in the following financial years (If no separate PALS budget exists, please provide an estimate based on approximate funds spent on PALS related activity)?:

a. 2019/20 (1 April 2019 to 31 March 2020)
b. 2020/21 (1 April 2020 to 31 March 2021)
c. 2021/22 (1 April 2021 to 31 March 2022)
d. 2022/23 (1 April 2022 to 31 March 2023)
e. 2023/24 (1 April 2023 to 31 March 2024)

2. How many FTE staff were employed as part of your PALS service in the following months (If staff members work across PALS and other duties, please provide an estimate based on approximate staff time spent on PALS-related activity)?:

a. 1 March 2019 (or nearest possible date, please state)
b. 1 March 2020 (or nearest possible date, please state)
c. 1 March 2021 (or nearest possible date, please state)
d. 1 March 2022 (or nearest possible date, please state)
e. 1 March 2023 (or nearest possible date, please state)
f. 1 March 2024 (or nearest possible date, please state)

3. How many FTE staff were employed to work on complaints handling in the following months (If staff members work across complaints handling and other duties, please provide an estimate based on approximate staff time spent on complaints related activity)?

a. 1 March 2019 (or nearest possible date, please state)
b. 1 March 2020 (or nearest possible date, please state)
c. 1 March 2021 (or nearest possible date, please state)
d. 1 March 2022 (or nearest possible date, please state)
e. 1 March 2023 (or nearest possible date, please state)
f. 1 March 2024 (or nearest possible date, please state)

FOI 149-2024

I’m seeking information on the use of non-clinical management consultants hired by your Trust for advisory or project-based roles, specifically related to workforce management, cost reduction, financial efficiency or operational improvement. Please exclude any data related to Medical Locums, Clinical Consultants (doctors) or agency staff (unless upholding a post aligned with those mentioned above).

Please disclose the following information in accordance with the rules of the Freedom of Information Act 2000.

1. During the period between 1st April 2024 and 31st August 2024, how many external consultants were contracted by the Trust and what were their job roles (for example Software Developer, Agency Cost Reduction Program Director, Service Efficiency Lead etc.)? (For clarity, I’m referring to individuals, not Whole Time Equivalent (WTE) numbers).

2. Please list the Job Title / Role, pay type (Umbrella / PSC etc.), rate type (day rate, hourly) of any contractors / consultants engaged with the Trust at any time during April, May, June, July and August 2024. Please use the template below and include a one line description of the core purpose of the role (responsibilities / objectives), and whether the role pertains to the Trust only, or to a wider ICB project.

Job Title / Role Pay Type (i.e. Umbrella, PSC etc.) Rate Type (i.e. Daily or Hourly) Trust or ICB Core Responsibility / Objective(s)

3. For each job role, what was the average cost invoiced to the Trust, per day, per contractor, between 1st April 2024 and 31st 2024.

4. For each of the job roles, what is the average tenure of those who were engaged at any time during 1st April 2024 and 31st August 2024. If they are still in post, please detail their start date and earliest anticipated end date.

148-2024

I am requesting information under the Freedom of Information Act.

It is lawful for providers of NHS services to refuse to provide treatment where a patient’s behaviour constitutes as discrimination or harassment, or abusive violent or threatening, towards staff. Please can you tell me the number incidences where your Trust has refused treatment in the last five years?

Please present the data annually by financial year.

For example:

2020/21 – 3 incidents
2021/22 – 17 incidents
etc

Please also provide information on reason for refusal. For example: “displays abusive, violent or threatening behaviour unacceptable to the Provider”, or “behaviour which the Provider determines constitutes discrimination or harassment towards any Staff or other Service User”.

For example: 2020/21 – 24 incidents including 4x incidences of abusive violent or threatening behaviour; 20 incidences of discrimination or harassment.

Please also provide, for the same period of time, an annual breakdown of how many of these recorded incidences have been logged as involving racial abuse or racism.

For example: 2020/21 – 24 incidents including 4x incidences of abusive violent or threatening behaviour; 20 incidences of discrimination or harassment. Of these, 5 were logged as racial abuse.

FOI 147-2024

– How many children (under18) have been referred to CYMPHS/CAMHS in the last five years. [Between April 6 – April 5]?
– Can you provide the total number of children referred for each year; 2019/2020, 2020/21, 2021/22, 2022/23 and 2023/24.
– For each year, can you provide the number of children referred broken down by primary cause (such as, anxiety, depression etc.)
– For children referred this year alone (Between April 6 – April 5 2023/24), how many received treatment?
– Between April 6 – April 5 2023/24, how many referrals to CAMHS were either deemed inappropriate or rejected?
– Between April 6 – April 5 2023/24, what was the average and maximum waiting times for CAMHS treatments from referral to first appointment?
– Between April 6 – April 5 2023/24, how many CAMHS patients were sectioned?
– As of September 2024, how many children and adolescents are on the waiting list for CAMHS?

FOI 146-2024

I am writing to request information concerning the use and evaluation of clinical artificial intelligence systems within your trust. For the purposes of this request, ‘clinical AI’ refers to artificial intelligence models used in patient diagnosis or treatment.

Context for the Request:
The integration of AI technologies into healthcare is rapidly advancing and has the potential to significantly impact patient care, diagnostics, and treatment outcomes. Understanding how NHS trusts are adopting and utilizing clinical AI systems is crucial for assessing the current landscape, identifying best practices, and informing future developments in this field.

Information Requested:
Current Use of Clinical AI Systems:
• Question 1: Does the trust currently use any clinical AI systems in diagnosing or treating patients?
Details of Clinical AI Systems in Use:
• Question 2: Please provide a list of clinical AI systems currently used by the trust.
• Question 3: If available, please provide any existing reports or summaries detailing the usage frequency of these clinical AI systems within the trust over the past 12 months.
Decision Making for Clinical AI
• Question 4: If available, please provide copies of any policies, procedures, or committee meeting minutes from the past two years that outline how the trust selects and approves clinical AI systems for use.

FOI 145-2024

1. Can you confirm your head of procurement name, phone number and email address?
2. How many agency nursing shifts have your Trust used Thornbury Nursing Services for between 1st June 2024 and 1st August 2024?
3. Please provide a breakdown of the amount of shifts per ward or department where Thornbury Nursing Services were used between 1st June 2024 and 1st August 2024?
4. Please name any other OFF CONTRACT SUPPLIERS who have been utilised by the Trust between 1st June 2024 and 1st August 2024 above the NHS Improvement + 50% caps and how many shifts each of these agencies have filled.
5. If for any reason you are unable to supply data up until 1st June 2024 and 1st August 2024 please provide from 1st March until 1st May.
6. Can you confirm medical director name, phone number and email address for Psychiatry?

GHC-17092024-997577.1

Please can you provide the below information
Agency and bank fill rate by grade in all departments
What each agency has filled by grade and staff group
Details of off contract spend
If an MSP or Neutral Vender is in place and when the contract is coming to an end

GHC-17092024-997577

Please can you provide the below information
• Agency and bank fill rate by grade in all departments
• What each agency has filled by grade and staff group
• Details of off contract spend
• If an MSP or Neutral Vender is in place and when the contract is coming to an end

FOI 144-2024

Under the Freedom of Information Act 2000, I would like to request the following information regarding nursing and care agencies at Gloucestershire Health and Care NHS Foundation Trust:

– A list of nursing agencies currently utilized for nursing and care staff at the Trust.
– Information on off-framework agencies that supplied nursing staff between April 2023 and April 2024, including the associated spend data.

FOI 142-2024

1. What system is currently used by the Trust for Theatre Management and Scheduling?
2. When does the contract for this system expire, and when is it due for renewal?
3. What system is currently used by the Trust for managing pre-operative assessments?
4. When does the contract for this system expire, and when is it due for renewal?
5. Are your patients able to complete a pre-operative questionnaire electronically at home? If so, which system facilitates this?

141-2024

FOI Questions on NHS Infrastructure; Hospital Repairs, Backlog, and Investments (2019-2024)

1. Building Age and Infrastructure Risks
1.1 For each year from 2019 to 2024, how many hospital buildings under your Trust were identified as being in urgent need of repair due to their age? Please also include the age of each building.
1.2 For each hospital building under your Trust, what specific infrastructure risks were identified (e.g., structural deficiencies, malfunctioning equipment, fire safety hazards, etc.)?
1.3 How much funding has been allocated for the maintenance and repair of ageing hospital buildings under your Trust over the past five years?

2. Annual Backlog of Repairs in NHS Hospitals
2.1 Please provide the total cost of the backlog of repairs for hospitals buildings under your Trust, broken down by year for the period 2019 to 2024.
2.2 Could you also break down these costs into the following risk categories, for each year:
• High Risk and Critical Repairs: What is the estimated cost to eradicate high-risk backlog maintenance in hospital buildings under your Trust from 2019 to 2024?
• Moderate and Low Risk Repairs: What is the estimated cost to eradicate non-critical repairs in hospital buildings under your Trust for the same period?

3. Major Infrastructure Failures
3.1 From 2019 to 2024, have there been any significant failures in hospital infrastructure within your Trust, such as structural problems, mechanical breakdowns, fires, etc., related to repair backlogs? Please provide details for each occurrence, including:
• The type of failure (e.g., structural issues, mechanical breakdowns, fires, etc.).
• The date the failure occurred.

140-2024

1. Did any services within your trust provide SSIs to Children and Young People (CYP)?
2. If yes, which services and what SSIs did they offer? (please give as much detail as possible about these, including whether these are individual/group, aimed at a specific type of disorder or age group, what therapeutic modality/model these are based on)
3. Who delivered these interventions?
4. At what point(s) in the care pathway are SSIs are offered to CYP/families?

FOI 139-2024

1. Please share the total number of full time equivalent staff at your organisation on 1st April 2024, as well as the total number of physician associates, junior-level doctors and consultant doctors.
2. Please share the same information for 1st April 2023, 1st April 2022, 1st April 2020 and so on back to 1st April 2015.

FOI 138-2024

• What Emergency Preparedness, Resilience and Response (EPRR) resourcing that you have in post. I would appreciate if this could be broken down in to: FTE, permanent/not permanent etc, job title and band?
• What is the trust’s budget in relation to EPRR?
• What the total patient population served by the trust?
• What is the trust’s current operating budget?

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