Trust HQ
Edward Jenner Court
1010 Pioneer Avenue
Brockworth
Gloucester
GL3 4AW
—
E-mail: freedomofinformation@ghc.nhs.uk
Website: www.ghc.nhs.uk
DATE: 08/12/2021
——————-
Freedom of Information Request – Ref: FOI 243-2122
Thank you for your recent Freedom of Information request. Please find our response below.
1. What ERP system does your organisation
currently use e.g. SAP / Oracle / Sage.?
Integra Centros
2. What bacs software do you use e.g
Bottomline PTX / Finastra / PayGate.?
Outsourced to Capita
3. Do you use a NHS Shared Service
Provider?
Yes
4. Which NHS Shared Service Provider do
you use?
Gloucestershire NHS Shared Service
5. How long is your current bacs/Shared
Service solution contract for, when did it
start and when is it due to expire please
include in addition any extensions viable in
the contract.?
Bacs April 17 to March 22/ Shared Service
renewed annually
6. When the current bacs/Shared Service
software contract is due to finish would you
if not already. consider using another
solution?
Yes
7. What is the value of the bacs/Shared
Service software contract?
This information can’t be split out I’m afraid.
8. Are you undergoing/planning a financial
transformation project? e.g. New
ERP/Bacs system.
No
9. What is your annual revenue? £240m
10. With whom does the organisation hold its
primary bank account?
NatWest
11. What payments types does the
organisation use? e.g Bacs Direct Credit.,
Direct Debit, Faster Payments, etc…
BACS, Direct Debit, Faster Payments
12. What is the number of employees in the
organisation?
4100
13. Who is the person responsible for the ERP
system – please provide full name, title and
contact information if possible.
Director of Finance – Sandra Betney
Please contact us on contactus@ghc.nhs.uk
alternatively you can call through to our reception
team on 0800 421 8100
14. Who is the person responsible for the Bacs
software system – please provide full name,
title and contact information if possible.
Capita
Should you have any queries in relation to our response in this letter, please do not hesitate to contact
me. If you are unhappy with the response you have received in relation to your request and wish to ask
us to review our response, you should write to:-
–
Head of Legal Services / Associate Director of Corporate Governance
Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth
GLOUCESTER GL3 4AW
——-
E-mail: ——-
If you are not content with the outcome of any review, you may apply directly to the Information
Commissioner’s Office ICO. for further advice/guidance. Generally, the ICO will not consider your case
unless you have exhausted your enquiries with the Trust which should include considering the use of
the Trust’s formal complaints procedure. The ICO can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Yours sincerely,
Freedom of Information Officer
On behalf of Gloucestershire Health & Care NHS Foundation Trust
FOI Request
Sent: 08 December 2021 15:41
To: Freedom of Information
Subject: RE: RE: FOI Request This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
I am yet to receive a response to this request which was submitted on the 6th October 2021.
If I could get an update on the progression that would be great.
See below a request for information under the Freedom of Information Act.
1. What ERP system does your organisation currently use e.g. SAP / Oracle / Sage.?
2. What bacs software do you use e.g Bottomline PTX / Finastra / PayGate.?
3. Do you use a NHS Shared Service Provider?
4. Which NHS Shared Service Provider do you use?
5. How long is your current bacs/Shared Service solution contract for, when did it start and when is it due to expire please include in addition any extensions viable in the contract.?
6. When the current bacs/Shared Service software contract is due to finish would you if not already. consider using another solution?
7. What is the value of the bacs/Shared Service software contract?
8. Are you undergoing/planning a financial transformation project? e.g. New ERP/Bacs system.
9. What is your annual revenue?
10. With whom does the organisation hold its primary bank account?
11. What payments types does the organisation use? e.g Bacs Direct Credit., Direct Debit, Faster Payments, etc...
12. What is the number of employees in the organisation?
13. Who is the person responsible for the ERP system - please provide full name, title and contact information if possible.
14. Who is the person responsible for the Bacs software system - please provide full name, title and contact information if possible.
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